# Starship - Food Delivery — Fast Grocery & Food Delivery

> Robot-delivered food, drinks, and snacks from local restaurants. (iPhone/iPad app by Starship Technologies.)

- Source: https://appshunter.io/ios/app/starship-food-delivery/id1278308166 (this page in markdown: same URL + `.md`)
- Developer: [Starship Technologies](https://appshunter.io/developer/1278308165)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.90/5 from 16,415 App Store ratings · 225 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 122 MB
- Languages: American English
- Released: 2018-04-10
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/starship-food-delivery/id1278308166/reviews.md

## What is Starship?

Experience the future of food delivery, today.

Save time with food, drinks and snacks delivered fast.

Our robots deliver from local restaurants to anywhere you choose.

Download the app and order your first robot delivery in minutes.
1) Discover your restaurant options and take your pick.
2) A human loads a robot with your order.
3) Track the robot in the app, as it travels to you.
4) Unlock the robot with your phone, when it arrives.

Discover the freedom of food delivered anywhere, in minutes.

## Key features

- Robot delivery
- Fast food and grocery delivery
- Local restaurant discovery
- Real-time delivery tracking
- Phone-based robot unlocking

## What do users think of Starship?

Overall sentiment: neutral

**Pros**

- 🚀 Fast delivery
- 🤖 Fun and entertaining robots
- 👍 Convenient service
- 🤖 Cute robots
- 🚀 Quick delivery

**Cons**

- 🕰️ Inaccurate delivery time estimates
- 🤖 Robots getting stuck or blocked
- 🛒 Missing/incorrect order items
- 🤖 Unreliable robot service
- 🤖 Robots not playing requested music
- 💰 Higher prices compared to in-store
- 🤖 Robots not navigating well

**Commonly reported bugs**

- App freezing or becoming unresponsive
- Inability to change delivery location
- Inconsistent order fulfillment
- Incorrect item substitutions

**Most requested features**

- Allow editing of delivery address
- Improve app responsiveness and stability
- Provide real-time inventory updates
- Add option to report issues with orders
- Improve customer support responsiveness

## Recent user reviews (10 of 225)

All indexed reviews: https://appshunter.io/ios/app/starship-food-delivery/id1278308166/reviews.md

### 5/5 — Good coop

*2026-07-02, version 2.45.1*

Very good service keep the amazing work up 😊

### 5/5 — great

*2026-05-08, version 2.45.1*

great

### 1/5 — Horrible customer service

*2026-04-28, version 2.45.1*

I didn’t receive part of my order and I asked for a partial refund and they gave me $3 credit instead which I advocated vocally that I didn’t want. My friend had the same thing happen to them where they didn’t receive the same part of their order and they received a refund. I discussed this with customer service and they told me it wasn’t possible and ended the chat on me. I reopened it and provided proof just to still be met with no answers. If you want to be overcharged as a struggling college student and get nothing back if something goes wrong then this service is for you!

### 1/5 — Good, unless it’s late.

*2026-04-09, version 2.44.0*

Very useful service until the delivery is running late. In which case customer service will paste the same message and you have to deal with late cold food.

### 1/5 — Will never refund you even if they mess up!

*2026-03-12, version 2.43.1*

AVOID this company! They are predatory and anti-consumer. Their app is buggy and has issues reporting the status of the robots. Not to mention that orders are frequently messed up. I ordered on this app and the robot location was not on the app, and only stated “arriving now”. I could not find the bot anywhere, and they cancelled my order. They refuse to give refunds, even if their service fails or malfunctions. The customer service was rude, and told me they won’t help me despite me trying to be polite and explain why I should have been refunded. They refused to let me speak to a supervisor as well. They just want to pocket your money and care not at all about your user experience.

### 1/5 — Don’t download

*2026-03-11, version 2.43.1*

Worst customer service when order doesn’t show up. Got the same person via texting service for help multiple times and they just kept ending the chat so they didn’t have to help me. She didn’t even offer to hear the problem first.

### 1/5 — Empty robot and Half hour late

*2026-03-11, version 2.43.1*

I ordered from my campus Starbucks. After waiting 30 minutes after the delete eta, I contacted the support staff who called the store. The robot started moving 5 minutes after and an empty robot arrived. 


Stay away from this app. They will say that they’ll refund you but instead they’ll keep your money and send you an empty robot.

### 2/5 — Orders Canceled Frequently + Unhelpful Customer Service

*2026-02-27, version 2.43.1*

Usually I like starship, even with a $3 delivery fee, but lately I had 2 orders canceled after a hour combined of “prepping my order” before they were both canceled. The customer service agent only gave me a free delivery coupon which I can’t even use because they keep canceling my order. The second time the agent kept disconnecting my chat without saying goodbye, and said “your second order only canceled after 19 minutes” as if that helped.

### 1/5 — Unhelpful customer support

*2026-02-26, version 2.43.1*

Not only does my robot not open, and run away to a far location before the customer support stopped it, but the customer support Benjamin is unhelpful in resolving the problem and offering a credit or solution other than go get it

### 1/5 — THIS APP IS TRASHHHH

*2026-02-23, version 2.43.1*

Starship ur ruining my life & im not even being dramatic I cannot stand living and existing in the same period of time that this god awful service also exists within.

## Frequently asked questions about Starship

### What is Starship?

Starship is a food delivery service that utilizes autonomous robots to deliver food, drinks, and snacks from local restaurants. The app allows users to discover nearby restaurants, place orders, and track their robot delivery in real-time.

### How does robot delivery work?

Once you place an order through the app, a human loads your order into a robot. You can then track the robot's journey to your location. Upon arrival, you unlock the robot using your phone to retrieve your order.

### Is Starship free to use?

The Starship app itself is free to download and browse restaurant options. The cost is associated with the food and delivery fees for your orders, which are processed through in-app purchases.

### What kind of food can I order?

You can order a variety of food, drinks, and snacks from local restaurants partnered with Starship. The app provides a discovery feature to see available restaurant options in your area.

### Can I track my delivery?

Yes, a key feature of the service is real-time tracking. You can monitor the progress of your robot delivery directly within the app as it travels to your specified location.

## Version history (last 5 releases)

### 2.47.0 — 2026-08-04

Minor bug fixes and navigation improvements

### 2.46.3 — 2026-07-15

Minor bug fixes and navigation improvements

### 2.46.2 — 2026-07-13

Minor bug fixes and navigation improvements

### 2.45.1 — 2026-04-21

Minor bug fixes and navigation improvements

### 2.44.0 — 2026-03-27

Minor bug fixes and navigation improvements

## Apps similar to Starship

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Uber Eats: Food & Groceries](https://appshunter.io/ios/app/uber-eats-food-and-groceries/id1058959277) | 4.8 (10,677,623) | Free | Food & Drink |
| [DoorDash: Food, Grocery, More](https://appshunter.io/ios/app/doordash-food-grocery-more/id719972451) | 4.8 (23,010,561) | Free | Food & Drink |
| [Shipt: Order Grocery Delivery](https://appshunter.io/ios/app/shipt-order-grocery-delivery/id971888874) | 4.9 (135,407) | Free | Food & Drink |
| [Gopuff - Grocery Delivery](https://appshunter.io/ios/app/gopuff-grocery-delivery/id722804810) | 4.8 (258,222) | Free | Food & Drink |
| [Favor: Texas Food Delivery](https://appshunter.io/ios/app/favor-texas-food-delivery/id502658998) | 4.8 (307,745) | Free | Food & Drink |
| [Zomato: Food Delivery & Dining](https://appshunter.io/ios/app/zomato-food-delivery-and-dining/id434613896) | 4.7 (135,551) | Free | Food & Drink |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*