# StartCARE

> Network diagnostic and remote support tool for start.ca customers. (iPhone/iPad app by multiboard communications inc.)

- Source: https://appshunter.io/ios/app/startcare/id1343829524 (this page in markdown: same URL + `.md`)
- Developer: [multiboard communications inc](https://appshunter.io/developer/1488781572)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 39 MB
- Languages: American English
- Released: 2018-02-13
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/startcare/id1343829524/reviews.md

## What is StartCARE?

Only run this app if you've been referred by a start.ca support agent.

StartCARE runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! StartCARE can also allow start.ca support agents to connect to your modem to run tests and fix settings with your permission.

## Key features

- Network tests and diagnostics
- Share test results with support
- Remote modem connection
- Troubleshoot and fix settings
- Quick issue resolution

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/startcare/id1343829524/reviews.md

### 5/5 — Excellent

*2021-06-25, version 1.21.02.12*

This is a tool that provides diagnostic information when start.ca customers are having problems.

### 5/5 — Was destitute... until..

*2019-04-04, version v18.05.18*

Downloaded the app and the custome care agent walked me through it. After that, app and tv worked really!! Highly recommend Smart.ca for internet and TV at the best price.

## Frequently asked questions about StartCARE

### Does StartCARE have ads?

No, StartCARE does not contain advertisements. It is a free utility app designed for direct customer support.

### What devices support StartCARE?

StartCARE is available on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### How often is StartCARE updated?

The latest version, 26.6.0, was released on August 15, 2025, indicating regular updates to maintain functionality and compatibility.

### What is the age rating for StartCARE?

StartCARE has an age rating of 4+, making it suitable for users of all ages who require technical support.

### Can StartCARE help with slow internet speeds?

Yes, StartCARE runs network tests and diagnostics that can help identify the cause of slow internet speeds and assist support agents in resolving the issue.

### Is StartCARE free to use?

Yes, StartCARE is completely free to use. It is provided as a tool to facilitate support for start.ca customers.

### What information does StartCARE collect?

StartCARE collects network test and diagnostic information to aid support agents. With user permission, it can also allow agents to connect to the modem for further testing and settings adjustments.

### How does StartCARE help resolve technical issues?

By providing detailed network diagnostics and allowing remote access with permission, StartCARE equips support agents with the necessary data and tools to quickly diagnose and fix technical problems.

## Version history (last 5 releases)

### 26.6.0 — 2025-08-15

Bug fixes and performance improvements.

### 26.0.3 — 2024-09-25

Bug fixes

### 26.0.1 — 2024-07-23

We've improved your experience with a brand-new update! Here's what you can expect

    - A fresh new look: We've modernized our user interface to give you a new and updated experience.
    - A new self-service tool: Troubleshoot areas where you are experiencing connectivity or range issues and determine where you may want to improve your WiFi coverage!

### 25.0.0 — 2022-12-13

Bug fixes and performance improvements

### 22.07.26 — 2022-07-31

Bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*