# StartGO — City Mobility > City Mobility (iPhone/iPad app by Start group.) - Source: https://appshunter.io/ios/app/startgo/id6759265429 (this page in markdown: same URL + `.md`) - Developer: [Start group](https://appshunter.io/developer/1877732442) - Category: Travel, Navigation - Price: Free - Age rating: 4+ - Requires: iOS 15.1 · 109 MB - Languages: Arabic, Bulgarian, Dutch, English, French, German, Turkish - Released: 2026-03-12 - Data updated: 2026-07-29 - User reviews in markdown: https://appshunter.io/ios/app/startgo/id6759265429/reviews.md ## What is StartGO? Two Apps, Real-Time Synchronized Our product consists of **two real-time, synchronized apps** that are designed to work together: 1. **StartGO** (this app) – rider / passenger app 2. **StartGO Driver** – driver app They share the same backend and update in real time. **The two apps must be tested together in sync;** otherwise you will not be able to proceed past certain screens (see below). --- ## Why “GO Select and Pay” Is Greyed Out – and How It Becomes Active In **StartGO** (this app), the **“GO Select and Pay”** button stays **greyed out (inactive)** until at least one driver is **online** in the **StartGO Driver** app. This is by design: we only allow booking when a driver is available to accept the trip. - **If you only open StartGO (rider app):** No driver is online → the button stays greyed out → you cannot continue to payment and the rest of the flow. - **When it becomes active:** As soon as a driver is **online** in **StartGO Driver** (after tapping **Go** on the offline screen and granting location), that driver appears as “available” in our system. The rider app then receives this in real time and **activates** the **“GO Select and Pay”** button. You can then tap it and move on to payment selection and all following screens. **Important:** Screen transitions (booking → payment → trip status → completion) only work when both apps are used in sync: **driver online first**, then **rider requests a ride**. Please follow the steps below in order so you can see the full flow in both apps. - ## How to Test (Step-by-Step) ### Step 1 – Driver app (StartGO Driver) - Install **StartGO Driver** on a second device (or simulator + physical device). - Log in with this **test driver** account: - **Email: driver-test@startgo.pro]` - **Password: Qwert*09 - When prompted, **allow location access** (required for the driver to go online and receive trips). - You will see the **offline** screen. Tap the **Go** button to go **online**. This test driver is configured with a global service area, so they will appear available to riders from your location. ### Step 2 – Rider app (StartGO – this app) - On your review device (e.g. iPad), open **StartGO** (this app). - Log in with this **test rider** account: - **Email: appletest@test.com - **Password: qwert*09 - Allow **location** when prompted. - Enter a **pickup** and **dropoff** address (any valid addresses; the test driver’s area is set globally). - Select a **vehicle type**. - The **"GO Select and Pay"** button will now be **active** (no longer greyed out) because the driver from Step 1 is online. If it is still greyed out, ensure the driver app is open and the driver has tapped **Go** to go online and has granted location. - Tap **"GO Select and Pay"** and choose **in-vehicle payment** (pay to the driver at the end of the trip) so you can test the full flow without entering card details. Then confirm. - You can then follow the same trip in the **driver app** (accept trip, navigate, complete) and see all corresponding screens in the **rider app** (driver location, status, payment, completion). ### Step 3 – What you can verify - All booking and payment screens in the rider app. - **In-vehicle payment** option and full trip flow. - Real-time sync: actions in the driver app (accept, start, complete) reflect immediately in the rider app. - Trip completion and, if applicable, rating/receipt screens. ## Summary - **StartGO** and **StartGO Driver** run in real time and must be **used together**: driver online first, then rider. Without this, **“GO Select and Pay”** stays greyed out and the flow cannot continue. **Design (Guideline 4):** This app is designed and optimized for **iPhone** only. It is not optimized for tablet layout; on iPad it runs in iPhone compatibility mode. We ask that design and usability be evaluated on **iPhone** devices. Thank you for testing StartGO. ## Version history (last 5 releases) ### 2.1.4 — 2026-07-27 This update improves reliability and adds new features: We have updated the microphone permission purpose string (NSMicrophoneUsageDescription) to clearly explain why access is needed. • Added in-app voice calling with your driver while tracking your ride • Fixed a rare crash that could occur when cancelling a trip • Improved trip cancellation reliability and clearer error messages • More accurate driver arrival tracking on the map • General bug fixes and performance improvements ### 2.1.3 — 2026-07-11 • Improved fare calculation for waiting time during your trip • Update your destination mid-ride with instant re-pricing • Rate your trip and driver more easily after arrival • Sign in with Apple now available • General performance and stability improvements ### 2.1.2 — 2026-06-14 **"We've updated StartGO to provide a more stable and seamless experience! What's New: • Improved map view for a smoother ride experience • Improved performance and stability • you can now choose whether to receive personalized content (privacy transparency) • Minor improvements and bug fixes ### 2.1.1 — 2026-06-12 **"We've updated StartGO to provide a more stable and seamless experience! What's New: • Improved map view for a smoother ride experience • Improved performance and stability • you can now choose whether to receive personalized content (privacy transparency) • Minor improvements and bug fixes ### 2.1.0 — 2026-05-27 **"We've updated StartGO to provide a more stable and seamless experience! What's New: • Improved map view for a smoother ride experience • Improved performance and stability • you can now choose whether to receive personalized content (privacy transparency) • Minor improvements and bug fixes ## More apps by Start group - [StartGO Driver](https://appshunter.io/ios/app/startgo-driver/id6759266901) All apps by Start group: https://appshunter.io/developer/1877732442 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*