# StarTimes ON — user reviews > 43 indexed App Store user reviews of StarTimes ON by Union Shine Holdings Co., Ltd, rated 3.50/5 from 215 ratings. - Source: https://appshunter.io/ios/app/startimes-on/id1168518958/reviews - App overview in markdown: https://appshunter.io/ios/app/startimes-on/id1168518958.md - Rating breakdown: 5★ 101 · 4★ 21 · 3★ 26 · 2★ 28 · 1★ 39 ## What do users think of StarTimes ON? Overall sentiment: negative **Pros** - 👍 Fast and active app - 👍 Not too expensive - 👍 No need for decoder - 👍 Streams live TV and sport nicely - 👍 No buffering issues (for some) - 👍 Great app for favorite programs **Cons** - 👎 Nothing is organized - 👎 Shows stupid football matches - 👎 Some commentary in Chinese - 👎 No code sent for mobile plan renewal - 👎 App crashes a lot - 👎 Charged but still get ads - 👎 Bad network issues - 👎 Repeating scenes in episodes - 👎 App crashes when launched multiple times - 👎 Annoying ads and bugs - 👎 App not optimized for iPad screens - 👎 Logs out of one device when trying on two - 👎 Poor network - 👎 No Filipino series, only Chinese - 👎 No live stream matches functionality - 👎 Menu list not visible after update - 👎 App keeps crashing - 👎 Subscription disappears after activation - 👎 Paid for subscription but app says not subscribed - 👎 Asked to subscribe again and again - 👎 Cannot watch channels even with linked decoder - 👎 Cannot watch movies for free after update - 👎 Sound problems on a particular channel - 👎 No way to contact live customer agent - 👎 Login issues with smartcard limit - 👎 Cannot find specific shows - 👎 Subscription payment issues (Apple ID) - 👎 App not working as shown for live stream matches - 👎 User interface needs improvement - 👎 Misleading streams - 👎 Does not function as shown for live streams **Commonly reported bugs** - No code sent for mobile plan renewal - App crashes a lot - Repeating scenes in episodes - App crashes when launched multiple times - Subscription disappears after activation - Paid for subscription but app says not subscribed - Asked to subscribe again and again - Cannot watch channels even with linked decoder - Cannot watch movies for free after update - Sound problems on a particular channel - No way to contact live customer agent - Login issues with smartcard limit - Subscription payment issues (Apple ID) - App not working as shown for live stream matches - App not optimized for iPad screens - Logs out of one device when trying on two - Menu list not visible after update - App keeps crashing - Poor network - No Filipino series, only Chinese - No live stream matches functionality - Misleading streams - Ads and bugs - Nothing is organized - Shows stupid football matches - Some commentary in Chinese **Most requested features** - Allow Airplay - Add Cast feature to allow watching on TV - Bring ID channel to the app - Improve app for iPad screens - Allow watching on both Android and iOS simultaneously - Add Jing Ju Cats show with all episodes - Fix sound problems on a particular channel - Fix login issues with smartcard limit - Fix subscription payment issues (Apple ID) - Add more Pro features - Upgrade casting feature like Youtube, Netflix - Fix repeating scenes in episodes - Fix menu list not visible after update - Fix app crashing issues - Fix network issues - Fix ads and bugs - Fix subscription disappearing after activation - Fix payment issues where app says not subscribed - Fix issues where user is asked to subscribe again and again - Fix issues where user cannot watch channels even with linked decoder - Fix issues where user cannot watch movies for free after update - Add Filipino series - Fix live stream matches functionality - Fix misleading streams ## Newest reviews (14 of 43) ### 2/5 — Ads *2024-12-12* I think you guys are not okay upstairs, you charged me $6.99 and I still get ads? ### 2/5 — Bad network *2024-01-23, version 4.9* It seems this app forbid good network.you really need to work on your network issues it piss.you have good program but to open the app is always trouble ### 3/5 — Cast Option *2023-08-19* Please add to the app CAST feature to allow watching any channel on tv. ### 3/5 — What is happening *2023-01-16* Since I updated the app no episodes of today I haven’t watched. It keeps repeating some scenes of Brothers episode 449. Even now viral scandal is still on but it’s still those scenes repeating ### 2/5 — Problem *2023-01-03, version 4.1* How can I change my subscription from DTT to DTH? Please ### 3/5 — Sad 😞 *2022-12-25, version 4.1* I’m trying to login but it said my smartcard has reached it limit what should I do ??💔 ### 2/5 — Urgent call to action *2022-06-17* I downloaded your app and payed vip but sound problems on a particular channel I enjoy watching. I’ve uninstalled and reinstalled done everything but it’s the same. No way to contact a live customer agent in app(pls fix that) it’s been 5 days now and my subscription is going to waste up so pls fix this asap pls!!! ### 2/5 — Not satisfied *2022-03-13* I paid for a week subscription, the money got deducted from my account but the app kept on saying I have not subscribed 😡 ### 4/5 — Trying to find a show *2021-11-26* I’m trying to find a show called jing ju cats buts it’s not on there if you have a StarTimes kids please put the show on it with all the episodes no funny business or I’m gonna sue ### 4/5 — Poor network *2020-12-03* My only problem is poor network ### 2/5 — No Channels *2020-11-16* Why doesn’t startimes have any series from the Philippines? I was watching Filipino series when I first downloaded it but when I deleted this app and downloaded it again, the Filipino channels were no longer there. I only saw Chinese series. Why???? ### 3/5 — Can’t Pay With My Apple ID *2020-09-10* The app streams live tv and sport nicely with no buffering issues. But when I want to pay for VIP subscription and I select Apple and click pay, it just loads forever and cancel. Been doing that for days now. And also I can’t watch VIP channels when I link my decoder to my app account. It still says I have to get VIP to watch VIP channels. A new update to solve these issues will be appreciated. ### 2/5 — User Interface *2020-08-29* An app needs to be as user friendly as possible. Too many ads and bugs too. There is definitely room for improvement. ### 2/5 — Crazy scam *2020-05-17* If you are using the old app and came here to update because you’re enjoying the app, don’t make a mistake . I just updated it and I can no longer watch the movies for free even though I linked my decoder . You’ll have to pay 53 naira per day to watch any movie . They have changed the whole game , don’t update ! I repeat don’t update . This is so painful to me . ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad Experience *2025-12-22* No responsible person will use this app. Before you download and subscribe you should take my advice. I experienced the worst from any streaming platform. Nothing is organized. It only shows stupid football matches and some are in Chinese commentary. ### 1/5 — Inaccessible *2025-10-23, version 4.15* I’ve been trying for multiple times to renew my mobile plan but every time I enter my mobile number to get a code, it never sends me one and stuck in that same place everytime ### 1/5 — Can’t watch without interruptions *2025-02-11, version 4.13* I regret subscribing to this rubbish ### 1/5 — Crashes a lot *2024-07-11, version 4.12* Whenever Terry to do anything the app crashes. Is on an iPhone 14 ### 1/5 — Ugrent! Urgent! Call to action *2024-02-28* It’s been over 3 months plus that I keep activating your Max VIP or Drama VIP so that I can watch my Novela E plus series but as soon as I activate, drama vip option and all the Novela E plus series disappear. I keep activating weekly bundles of 7 whole days and all my activation in the past 3 months have honestly gone to waste. The app chooses when to show drama vip series and if at all they do it’s like a day or half a day in a whole week! Personally I find this very annoying and frustrating. Why then do you make the subscription available when the channels you subscribed to watch would disappear in less than no time????? Kindly fix this please I’ve lost a lot of money activating StarTimes everyday when I can’t have access to the channel I want to watch It’s honestly not fair PLEASE FIX THIS ASAP ### 1/5 — The app is just not good at all *2022-12-16* I download it because I really wanted to watch. Hey Siri and it says that it has it and when I typed it in it wasn’t there but it’s on the website so I tried to travel from the website to the app it worked for only two episode the rest, it kept asking me to subscribe when I try to subscribe, nothing is happening. Literally the screen just don’t block nothing is happening. I tried to contact customer service. It says the email doesn’t exist. This thing is bad don’t waste your time. ### 1/5 — My point of vue *2021-02-13* Just disappointed pay a bundle twice and still couldn’t watch channel am always asked to suscribe again and again 😪 ### 1/5 — Fast app. *2020-09-17, version 3.13.1* Your app has my bank card details. I should Input it again and it should ask me for pin to authenticate transaction but it did not. ### 1/5 — Idiots *2020-06-10, version 3.12* U are all mad i have already link my decoder but now u are stupid what is vip i will pay 5k to Watch na haaa and we no day pay before mad people ### 1/5 — 👎🏽 *2020-05-17, version 3.11* I am very disappointed. My app is linked with my decoder but I can’t watch some channels on my app. Am asked to still subscribe to vip. Really?? ## Most praised reviews (10 highest-rated) ### 5/5 — Star timesON *2026-05-14, version 4.18* Nave many ### 5/5 — Proud of Africa (Star time) *2023-06-22* I am really joining this great opportunity,I came across it today and it really fast and active,Not too expensive for me. I don’t need a decoder again to watch my games. Improve more because I believe many people await this opportunity ### 5/5 — Nice App but *2019-05-18, version 3.2.5* Ordinarily a nice app that does exactly what is claims but it is not optimised for iPad screens. The experience on Ioad is not wonderful. Hope future update will take this into account. For now, I have had to return to my android phone . Another issue is logging one out of one device when you try to have of on both android and iOS at the same time. ### 5/5 — Great app *2018-12-30* No app is better than this! I watch all my favorite programs on this app ### 5/5 — B *2018-10-31, version 3.2.1* Hhhh ### 5/5 — Kiri *2018-06-15, version 3.1* خيلي تخميه با اينترنت كيريه ايران ### 4/5 — Airplay *2024-12-15* I love this app but I wish it allows airplay I can’t use it through airplay ### 4/5 — Macy *2024-07-02* The app is great you can’t things you want to it say you need to buy this or that we want to watch in peace ### 4/5 — Review *2024-06-28* I love this app; it's one of my favorite movies. Why can't I see Secret of El Paraiso on the app anymore ### 4/5 — Cast to tv *2023-05-23* I love this app but it will be more better if it cast to tv --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*