# STARZPLAY ستارزبلاي — user reviews

> 535 indexed App Store user reviews of STARZPLAY ستارزبلاي by Playco Entertainment FZ LLC, rated 4.30/5 from 4,843 ratings.

- Source: https://appshunter.io/ios/app/starzplay/id962284784/reviews
- App overview in markdown: https://appshunter.io/ios/app/starzplay/id962284784.md
- Rating breakdown: 5★ 3,410 · 4★ 608 · 3★ 202 · 2★ 131 · 1★ 492

## What do users think of STARZPLAY ستارزبلاي?

Overall sentiment: negative

**Pros**

- 🎥 Great content selection
- 💻 Easy to use app
- 🤩 Wonderful streaming experience

**Cons**

- 🐛 Frequent crashes and bugs
- 🔌 Unreliable streaming quality
- 💸 Expensive subscription
- 🚫 Not available in all regions

**Commonly reported bugs**

- Login issues and account problems
- Streaming freezes and playback errors
- Missing episodes and content
- Compatibility problems on certain devices

**Most requested features**

- Add multiple user profiles
- Implement offline viewing
- Improve subtitle customization
- Enhance Chromecast/AirPlay support

## Newest reviews (19 of 535)

### 3/5 — Too many ads. Captions always disappearing

*2026-06-10, version 15.2.7*

There are just way too many ads. And it’s always the same annoying ad !!! The captions always disappear after the ads pop up so I always have to fix it. It’s really annoying. Please fix this.

### 3/5 — Could be better

*2026-04-19, version 15.1.15*

This is an online streaming platform but the App is extremely low quality. You can’t skip recap automatically, when you skip a part it takes forever to play, it doesn’t happen on Netflix or Disney+ or even Prime Video. It stops for no reason from time to time.

### 2/5 — outdated and Lazy operator

*2026-03-10, version 15.1.8*

for Cricket wc t20 final highlights are not uploaded, and what shows in app is Finals Ind vs Nz the content link is Eng vs Ind Semi final, they are fooling with viewers, how careless? dont they have any Quality check, what a blunder??

for any match that happens in the day, there is no highlights available in the same day evening or night, eg: Cricket Test match on Day 1 for India vs South africa is not available even after 5 hours of match being completed whereas all other OTT Platforms show highlights for sports matches within an hour on game being completed

### 1/5 — Useless

*2026-03-08*

If you attempt to log in while travelling, the app locks you out, even if you use a VPN and even when you return to the UAE. Ridiculous.

### 1/5 — Horrible app and support

*2026-02-27*

I purchased the T20 World Cup package on my iPad and the subscription can apparently be used on multiple devices. However, I am not being able to use the subscription on my iPhone and am being asked to purchase the subscription again. I mailed them regarding the issue but they keep asking for additional things even after providing them with the Apple invoice as proof of purchase.

### 2/5 — Poor Full-Screen Experience on MacBook

*2026-02-16, version 15.0.8*

I’m extremely disappointed with the viewing experience on Starz Inc. via STARZ when watching on a MacBook.
The platform does not properly utilize the full 15-inch screen. Instead of offering a true full-screen cinematic experience, the content appears in a reduced, almost mobile-style aspect ratio, leaving large unused areas on the display. This significantly affects immersion and overall viewing quality.
Watching on a laptop should not feel like watching on a phone. A MacBook screen is more than capable of delivering a proper widescreen format, and the app should optimize accordingly.
Please update the app to support true full-screen playback and better aspect ratio scaling for laptops and desktops.
Until this is improved, the experience feels incomplete and poorly optimized.

### 1/5 — False advertisement

*2026-02-15, version 15.0.8*

False advertisement

### 1/5 — All movies and any video on this app will not work after the second day

*2026-01-29, version 15.0.5*

I do not recommend this app to anyone after I paid for the subscription. Everything stopped working all the videos movies keep loading, but never open when the Internet connection. I have it very strong.

### 2/5 — العراق

*2026-01-26, version 15.0.3*

عاوين ترى البرنامج ما بيه لغة عربية اريد اشترك  و ما عرفت رحت نزلت نيت فليكس 10 دقايق كلشي جاهز و جاي اشاهد و مرتاح . فشل الى فشل ما باقي شي و تبيعوها المنصه بسبب المطور الفاشل

### 1/5 — Poor application

*2026-01-25, version 15.0.3*

1. I subscribed to watch seria A (italian football league) .. once i clicked the subscription button the charged which is normal put it took a few days and several emails to activate my subscriptions! 

2. As im writing this massage although i already been charged for the monthly payment but yet the application is not working and says i dont have any subscriptions 

I think iv been robbed by this application

### 1/5 — برنامج سيء

*2026-01-22, version 15.0.2*

برنامج يعلق

### 1/5 — Awful service

*2026-01-14*

Bought one month subscription to watch it on TV.
Have never seen such a bad implementation of streaming.
- Subtitles not synced
- Video is barely loading HD quality (watched 4k in OSN+ though)

Impossible to watch it

### 1/5 — Waste of money

*2026-01-13, version 15.0.1*

More than 80% of the movies and shows have ads. Even if you have a paid subscription. Will never ever subscribe to this useless app ever again.

### 1/5 — Doesn’t work at all

*2026-01-02, version 14.0.5*

I paid for premium subscription and I can’t watch anything at all,not worth it ,so sad and wasted my money,hope someone can help me here ,I submitted an email to the company,no one responded back to me,please reply back to me .I need a solution.Thank you .

### 1/5 — I didn't sign up for this version not YS movies

*2025-12-23, version 14.0.5*

I want my money back i can not find how to cancel this

### 1/5 — Horrible app!

*2025-11-28, version 14.0.5*

I used to enjoy AD radio on ADtv worldwide and now it prompts out of region error?  This is a suddent downgrade and not cool at all!  i hope they get a fix soon.

### 1/5 — Unfair pricing

*2025-11-10, version 14.0.2*

first of all, the pricing for all plans are so expensive! even choosing one to pay will not gonna let you to watch cricket simply! It will again asks you to upgrade to another pricey plan to unlock the content you want!

### 1/5 — Not the Stars app

*2025-11-06, version 14.0.1*

Third party software so proceed carefully.

### 1/5 — Cancellation option request

*2025-11-01, version 13.9.10*

To cancel subscription they are not allowing to do easily. It has to be mentioned in the application like rest of the applications. Only restore purchase option is available. It should be easy for cancel subscription too

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads

*2026-07-25, version 15.3.0*

This is the 4th time this has happened and its making me want to cancel my subscription for good 
Tell me why while watching ufc am i getting ads during the decision of who is gonna win or during the replay of how a fighter one that i’ve been dying to watch?? Know when to put your ads this is just horrible a horrible experience never again with this app 
Complete waste of money

### 1/5 — Terrible App software

*2026-07-10, version 15.2.10*

The app itself keeps crashing and movies/shows don’t download, keeps giving error messages… very poor

### 1/5 — Not working

*2026-07-09, version 15.2.10*

Every time I go to watch something it says my Wi-Fi is not working but when I check other apps it works but STARZPLAY doesn’t.

### 1/5 — الاعمال القديما او الاعمال الفاشلى واشتيراك داخل اشتيراك تطبيق فاشل لا يستحق ربع نجمى 👎👎👎👎👎👎👎

*2026-05-30, version 15.2.5*

هذى التطبيق يحتوي فقط على الاعمال الفاشلى وتدفع اشتيراك سهري وبعدين يقولك في افلام تشتريهم اقل فيلم 10$ ولفلم عندو سنتين ملي نزل والله ماننصح بيه لي يحب يشترك يشترك في  امزون والله اعمال روعى لاكن هذى تطبيق 0👎👎👎👎

### 1/5 — Sucks

*2026-05-13, version 15.2.2*

Lags more than half the time and no matter what you do change your network whatever won’t work

### 1/5 — Just trying to make you pay for anything you don’t want

*2026-05-10, version 15.2.1*

I paid to watch the fight 9.99 $ then another subscription 11.99$ and then a third subscription for 109.99$ they are luring us by paying each and you won’t see the fight

### 1/5 — App challenges you ::: Let’s play game! Unsubscribe if you can - i bet u can’t or I won’t let u

*2026-03-29, version 15.1.10*

This is honestly the first app review I’ve ever written—and that says a lot about how frustrating this experience has been.

To be completely honest, everything about this app is disappointing. The content delivery is poor, and the auto-renewal system feels misleading. I’ll admit I wasn’t vigilant enough to cancel in time—but the way the app makes it unnecessarily difficult to unsubscribe feels manipulative and intentional.

I subscribed specifically to watch cricket and football, yet I couldn’t properly watch even a single match. On TV and PlayStation, the app constantly throws playback errors. On mobile, it barely runs smoothly for more than 10–15 minutes without lag or interruption. Watching a full over without buffering is nearly impossible.

As for football—there’s no consistency. Instead of showing the matches you actually want to watch, the app decides what you get.

Overall, the performance is unreliable, the user experience is frustrating, and it feels like a complete waste of money.

### 1/5 — دفعت وانسرقت

*2026-03-12, version 15.1.8*

والله العظيم ماقول غير الحق ، أنا اشتركت بدايت الشهر وا جيت أريد ان اتباع اي شي يعني في التطبيق ولا يشتغل معي اي شي. أرسلت ايميلات كثيره ورسائل على الإنستقرام ولم يعبروني بشي . ماقول إلى حسبي الله عليهم في هاذه الايام المباركه .

### 1/5 — Hidden Auto-Renewal and Poor Customer Service Support

*2026-03-11, version 15.1.8*

I subscribed to StarzPlay for one month only to watch the ICC World Cup. At the time of subscription, there was no clear option indicating that the plan would automatically renew. However, after one month I was unexpectedly charged again, and the amount was more than double the original subscription price.

What is more frustrating is that I did not receive any email or notification in advance informing me that my credit card would be charged for renewal. This lack of transparency is very disappointing.

I contacted customer support twice requesting a refund, but unfortunately I have not received any response at all.

Very poor customer service and unclear billing practices. Not recommended.

### 1/5 — I don’t recommend

*2026-03-10, version 15.1.8*

I couldn’t see any episode it always loading all the time

## Most praised reviews (10 highest-rated)

### 5/5 — Dommage

*2025-11-08*

On aimerait que cette application soit dispos en France, énormément de série comme Power, une série qui est énormément attendue en France

### 5/5 — My review

*2025-04-25, version 13.7.1*

I really like the app it’s so good but I watch kurlus Osman and season six didn’t come here so could you add it. And one more thing about the app I paid for it but on the TV there is adds I don’t know why I paid

### 5/5 — No annual plan showing eventhough paid thru apple store

*2024-06-06, version 11.8.1*

** Update confirm now annual plan showing thanks

Please fix, or someone reachout to fix. I subscribed to an annual plan via apple store got charged, but nothing showing in app

### 5/5 — The walking dead

*2024-06-04, version 11.8.1*

I thank the Stars On platform for adding series derived from The Walking Dead series. I liked the application, which is easy to use and beautiful.

### 5/5 — Great customer service

*2023-10-11, version 10.2*

Edited review: Was just contacted by Mr Masaud from the customer service, whi rectified the issue without any qualms. I appreciate his support and understanding and wish them
all the best of luck. The app has always been there to deliver all sporting events :)

### 5/5 — The best app ever

*2023-09-30, version 10.0*

Recently found STARZPLAY. It’s one of my best apps. I hope someday it will be shown on PlayStation 5 apps so, I can watch from a larger screen.

### 5/5 — Bought an Annual Subscription - Starsplayz were quick to help with a login issue

*2023-09-12*

I bought an annual subscription to the Starplayz sports wanting to watch the World Cup rugby. It was fine for one day; after that when logged in the system indicated that I had no subscriptions. Star plays were very proactive and helped me resolve the login issue very quickly - thanks Starzplays

**Developer response:** "Hello, We apologize for any inconvenience caused, 
We advise you to contact us on our social media pages at the below-mentioned links:
-https://twitter.com/STARZPlayArabia
-https://www.instagram.com/starzplayarabia/
-https://www.facebook.com/STARZPLAY
Or write to us at support@starzplay.com
We will help you at the earliest."

### 5/5 — Indisponible dans mon pays

*2023-08-22*

Cette appli est vraiment embêtante car on ne peut pas regarder les série dans mon pays je trouve ça un peu nul je vous déconseille donc cette application si vous habiter en France

Si vous souhaitez regarder des séries et ou film gratuitement je vous conseille d’aller sur le site « monstream » c’est un site 100% gratuit vous pourrez donc profiter de votre série sans pub (juste une au début qui ne dur que qu’elle que seconde)

**Developer response:** "Cher utilisateur. Vous contactez ""STARZPLAY"", dont le service est uniquement dédié à la région MENA.
Si vous êtes en Europe, nous vous suggérons de contacter Amazon Prime pour mieux vous aider.
"

### 5/5 — 🤍

*2023-07-23, version 9.5.1*

حاولو تحطون البرنامج في البليستيشن

### 5/5 — Great app

*2023-02-24, version 8.4.5*

Woooow

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
