# Stash Cash Rewards — user reviews

> 91 indexed App Store user reviews of Stash Cash Rewards by Columbia Care LLC, rated 2.34/5 from 169 ratings.

- Source: https://appshunter.io/ios/app/stash-cash-rewards/id1603898047/reviews
- App overview in markdown: https://appshunter.io/ios/app/stash-cash-rewards/id1603898047.md
- Rating breakdown: 5★ 38 · 4★ 12 · 3★ 10 · 2★ 16 · 1★ 81

## What do users think of Stash Cash Rewards?

Overall sentiment: negative

**Pros**

- ✅ Loyalty points tracking system
- 📍 Store location browsing capability
- 🎯 Rewards accumulation functionality
- 📱 Mobile convenience for checking points

**Cons**

- 🐛 Constant loading screens and freezing
- 📍 Location detection failures and range issues
- 🔐 Login and authentication problems
- ⚠️ App crashes and white screen errors
- 🔄 Data loss and account information disappearing
- 💳 Rewards points not accruing or displaying
- 🚫 Inability to change store locations
- 📊 Inconsistent product inventory display
- 🔋 Excessive background location tracking draining battery
- ❌ Checkout process failures and errors
- 🔌 Network request errors and connectivity issues
- 📱 Poor UI/UX design and navigation
- ⏱️ Slow app startup and performance
- 🔐 Password reset codes not working
- 🎁 Sign-up rewards not being credited

**Commonly reported bugs**

- Login screen freezes and infinite loading
- Location verification fails despite being in legal areas
- Password reset codes not delivered or non-functional
- App crashes on startup or when opening products
- White screen errors requiring reinstallation
- Points not displaying after app updates
- Cannot navigate back from product pages
- Checkout process stops mid-transaction
- Phone number verification stuck in loop
- Email verification codes not received
- Message screen flashing and unreadable content
- Cart functionality missing or broken
- Background location tracking persists after closing app
- Deals and promotions not syncing with app display
- Account data erasing after several weeks
- Rewards points showing incorrect balances
- Store list limited to single location
- Third-party credential login not supported

**Most requested features**

- Dark mode option
- Shopping cart widget
- Ability to leave product reviews
- Date picker for transaction history instead of scrolling
- Support for third-party login credentials (Apple, Google)
- Better filtering and sorting options
- Ability to redeem points via delivery orders
- Higher reward redemption limits
- Account deletion functionality that works
- Notification and text message sign-up through app

## Newest reviews (18 of 91)

### 2/5 — Orders missing

*2026-06-19, version 5.4.82*

Last two orders aren’t showing up in the app

### 2/5 — Points

*2026-06-14, version 5.4.82*

It stop counting my points a month ago. I should have many more points than I do but it’s stuck at the same number.

### 2/5 — Was ok until it wasn't

*2026-06-09, version 5.4.33*

Prior to the most recent update the app has worked fine but now the sign in doesn't work, and the rare chance that that works the page refreshes everytime you go to check out so it's completely unusable.

### 2/5 — Great when it was working

*2026-06-07, version 5.4.33*

I haven’t used this app for a few months, couldn’t afford to shop for rec. However, I tried opening it today so I could buy some and it won’t even recognize, well, anything. It’s just constantly on the load screen. It was fine for the most part when it worked, but now, doesn’t even work. I had to order on the website today.

### 2/5 — Recent update unstable

*2026-06-01, version 5.4.33*

Will loop refresh process rapidly when opening ‘Order’ tab. 01JUN2026

### 2/5 — just order on the websites. idk why they made an app if they’re not gonna make it work well

*2025-11-22, version 5.2.636*

this app is buns

### 2/5 — Kinda useful I guess

*2025-11-22, version 5.2.636*

Extremely slow start up. Please add dark mode!

### 2/5 — Kinda useful I guess

*2025-11-07*

Doesn't show my points anymore. The app just changed one day recently and no longer has my info. Completely pointless.

Update: after I got an employee at the dispensary to update my phone number, I was able to reset my password and now it finally shows my points and purchases. No dark mode, very very basic app.

### 1/5 — I love not being able to use an app

*2025-10-22, version 5.2.173*

I downloaded to see my points accrue and it worked for the first day (no points appeared) until I deleted it and redownloaded it then once I logged in I could see everything. Closed the app and ever since then when I open it it won’t go past the stupid logo and I can’t see anything related to my account or place an order.

### 1/5 — Doesn’t work

*2025-10-17, version 5.2.173*

App doesn’t work. Also stopped letting me log in even though my log in information is correct.

### 1/5 — No longer working

*2025-10-13, version 5.2.173*

I used to use the app with no issues at all, but I no longer can. Since the latest “update”, whenever I try to order, the screen will just stop. I now have to use the website, which isn’t an issue, just annoying given I used to use the app without difficulty. Only noticed this once a major “update” changing the entirely of the app came out. Update: app is still dog water and some how is worse. Will not load after requesting I sign into my account to order.

### 1/5 — Completely useless

*2025-10-07, version 5.2.173*

Doesn't show my points anymore. The app just changed one day recently and no longer has my info. Completely pointless.

### 1/5 — Waste of time

*2025-10-05, version 5.2.173*

The app never works correctly anymore.  It’s a joke.  Gotta go to actual site now.  Deleting this garbage until they hire a real IT department to fix it all.

### 1/5 — No longer working

*2025-09-22*

I used to use the app with no issues at all, but I no longer can. Since the latest “update”, whenever I try to order, the screen will just stop. I now have to use the website, which isn’t an issue, just annoying given I used to use the app without difficulty. Only noticed this once a major “update” changing the entirely of the app came out.

### 1/5 — Would give 0 stars if possible

*2025-09-11, version 5.2.2*

Won’t allow me to log in. Says my user name & password is incorrect. When I try to reset it won’t rest just keeps saying wrong user & password. Also was told in Ohio you can’t even use it for MJ just for vapes, battery’s…etc. Total waste

### 1/5 — Login failed

*2025-08-30, version 5.2.2*

I attempted to login with new password, seem it not letting me in with new passwords I created several time. Such struggle for non sense complicated app isn’t what it used to be. Sigh.

### 1/5 — Sign up rewards

*2025-08-27, version 5.2.2*

I was supposed to get 500 points, $25, for signing up on the app. I never got them!😡 WTH?

### 1/5 — What happened??

*2025-08-25, version 5.2.2*

This app used to have all store locations, which is great for traveling. Now only one city appears, can’t change it at all. I shop in multiple locations now there is only one available without going online..I’m deleting this app..it’s now Useless!

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-08-06, version 5.4.82*

This app is basically useless. It either keeps crashing or loads incessantly. You think they would make sure it functions properly before rolling it out. Talk about putting the cart before the horse. 😒

### 1/5 — 6/8/2026

*2026-06-08, version 5.4.33*

Bland & doesn’t load/open at this point in time.

### 1/5 — Terrible app

*2026-06-06, version 5.4.33*

This app was ok at first. At least it functioned. It was never flashy or high tech, but it got the job done. Once updated some time in early 2026, it became basically useless. As much money as marijuana stores (most likely) make and yet they skimp on paying a decent app developer to create an interface that’s at least functional is an absurd notion.

### 1/5 — Update still buggy

*2026-05-31, version 5.4.33*

Recent update has bugs. Trying to check flower, takes you back to main page. Trying to check anything else, takes you back to the main page. Check the website and see there’s a bunch of updated and new strains.

### 1/5 — Location issues

*2026-03-18, version 5.3.390*

Cannot place order, I believe that my location is out of range of market because my location switches between Ohio/West Virginia….whichever tower has the closest signal-which is absolutely ludicrous.

### 1/5 — The app never works

*2026-02-27, version 5.3.206*

Every time I go to order from the app, it’s just a constant loading screen even after I login or when I try to login or change the different stores it’s just nonstop circling saying one moment, please

### 1/5 — Why😭😭

*2026-01-26, version 5.2.636*

Ever since the new update the app has been unusable. It is not possible to change store locations like it used to in the old version. The app used to be so useful and now it’s trash.

### 1/5 — Doesn’t work

*2025-12-30, version 5.2.636*

Doesn’t open

### 1/5 — It was working

*2025-11-23, version 5.2.636*

The location code is flawed. No longer works for shopping so what’s the point.it was ok til you fixed it.

### 1/5 — Not adding points correctly

*2025-10-29, version 5.2.173*

purchases aren’t showing up and no rewards points are being added

## Most praised reviews (10 highest-rated)

### 5/5 — Does what it needs

*2024-03-18, version 2.0.877*

I see lots of people complaining about the app, not sure why. Does exactly what needed, cumulates points and exchanges for $ off.. if your store has different polcies that’s on then and not the app..

### 5/5 — Cannabis Deptford NJ

*2023-03-08, version 1.1.973*

Very clean store, all the representatives are very knowledgeable with all the new and old products.  I hope the recreational part of the APP will start using the points at the Cannabis Store in Deptford New Jersey.   I love this app

### 4/5 — sucks on two platforms

*2025-12-29, version 5.2.636*

I have this on iPhone and Android both, I have both for personal and work. When Android didn’t work, I hoped iPhone would. Can’t shop on either. iPhone originally found the store and gave no location issues,  but kept kicking me out so I couldn’t go further. Now it says it needs to be in a legal cannabis market, which it is - recreational and medical.

### 4/5 — Can’t use them

*2024-11-19, version 2.0.877*

I have over 3000 points and I can’t use them because it will not change my phone number no matter how many times I verify it!

### 4/5 — Updated review - they fixed the location issue

*2022-08-24, version 1.1.651*

App works now, am able to browse the menu and order—only a couple issues: 

- see a banner to install the app at the top (I’m on the app??)
- filtering is pretty slow and not smooth, I see different things on the app vs the site
- bunch of UI issues that shows they didn’t really do any testing with the app

### 3/5 — Not a fan

*2025-08-22, version 5.2.2*

The new updates or whatever you guys have done, have made it really hard to navigate you can look at the products and things on there, but you can’t back out of it and go back to the menu and even though I’m logged in, it keeps telling me to login

### 3/5 — How To Leave Reviews

*2024-09-01, version 2.0.877*

I really like the app but I can’t figure out how to leave reviews for cannabis verified purchases. The reviews have been so helpful for my purchases and I’d like to leave my own feedback on purchases that would help new cannabis users like myself. Any response or guidance as to locate writing my own reviews would be great. Thanks

### 3/5 — You can do better

*2023-12-01, version 2.0.550*

Hey drug dealers, it would be great if you stop texting me a code they never ax for, junk mail and all of that. But yall are making a killing a this 5 bucks off here and there. I’d almost pay you 5 bucks not to text me. Y’all feel me. You can do better.

### 3/5 — Not Fully Functional

*2023-05-10, version 1.2.1103*

I love this app when it works but when it doesn’t it’s useless. I tried to use my points yesterday but the system has been down. Seems to happen a lot since starting up. Hopefully it gets figured out!

### 3/5 — App message screen flashes

*2022-12-03, version 1.1.738*

The latest update makes the Message screen flash and renders the contents unreadable.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
