# State Auto — Manage policies and claims > Mobile insurance policy and claims management tool. (iPhone/iPad app by State Automobile Mutual Insurance Company.) - Source: https://appshunter.io/ios/app/state-auto/id1567426169 (this page in markdown: same URL + `.md`) - Developer: [State Automobile Mutual Insurance Company](https://appshunter.io/developer/993319380) - Category: Business, Lifestyle - Price: Free - Rating: 4.26/5 from 160 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 14.7 · 26 MB - Languages: English - Released: 2021-12-06 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/state-auto/id1567426169/reviews.md ## What is State Auto? 24/7 access to your insurance that meets all your needs. What this app offers:  • View the app in Light or Dark mode • Login with your FaceID/TouchID • View Auto ID cards, documents, coverages, and policy details. • Save your Auto ID cards to your Apple Wallet. • File and track a claim.  • Pay your bill or update your payment information.  • View your billing history and your future billing schedule.  • Contact Roadside assistance or file a glass claim.  • Upload documents for your policy.  • Contact your agent, chat with State Auto or find your claims adjuster. ## Key features - Policy and document viewing - Claim filing and tracking - Bill payment and history - Roadside assistance access - Agent and support contact - ID card management ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/state-auto/id1567426169/reviews.md ### 1/5 — Horrible Company *2024-02-01* DONT GET THIS COMPANY FOR BUSINESS INSURANCE THEY WILL NOT FIGHT FOR YOU!!!! ### 1/5 — No information *2023-08-18* App is worthless, doesn’t display policies, upcoming invoices or paid invoices. Why have an app? ### 1/5 — Inefficiency *2023-08-17* The app is so pathetic that includes agents, automatic call center and the whole company ### 1/5 — Poor customer service *2023-05-30* Hard to contact them ever and poor customer service when you finally reach someone. Then they will jack your rate way up if you have to file a claim ever like first one for less than $10,000. Really rude agent also. Super disappointing. ### 1/5 — App is trash *2023-01-06, version 1.2.5* I cannot make changes to my policy online. And then, when I call your number, I can never get in touch with a real person. The automated services never switch me over to an agent. ### 1/5 — Terrible app *2023-01-02, version 1.2.5* Can’t even see the letters when typing this review. Useless to pay bills. **Developer response:** I'm sorry you're having problem paying your State Auto insurance bill in the mobile app. Please contact customer service at 833-SA-HELPS for assistance. ### 1/5 — Great company buttttttt *2022-09-20, version 1.2.3* This company is great but the app is horrible do not forget your password you will have to enter 10 different times and then it will still say you’re not allowed on this web browser you have to go completely out then back in and the saga continues then they ask you to identify pictures that you need a magnifying glass for and even when you pick the right ones it will give Do you more if you pick it’s ridiculous **Developer response:** We're sorry you had trouble with resetting your password. Did you select the "Forgot password?" option on the State Auto insurance mobile app? That would take you to your web browser to manage your password. Password management is handle by our web app, not the mobile app. If you have further trouble, please contact us at 833-SA-HELPS. ### 5/5 — n/a *2022-04-09, version 1.1.1* first time user pretty simple and easy **Developer response:** Thank you for your feedback. ### 4/5 — Add ID cards for Wallet *2022-04-06, version 1.1.1* Please add an option to save Auto Insurance ID cards to Apple Wallet. **Developer response:** Great news! This feature does exist in our app today and we'd be happy to assist you in adding these. Feel free to reach out to us at 833-SA-HELPS or use the chat feature in the app for more support. ### 1/5 — App does not refresh *2022-01-26, version 1.0.8* App does not update correctly with current balance correctly. I called and they said refresh your app but it didn’t work. **Developer response:** We hope you'll give us a chance to look into your situation. Please send your policy number and information to customerservice@stateauto.com. ## Frequently asked questions about State Auto ### What can I do with this insurance app? This app allows you to manage your insurance policies 24/7. You can view your auto ID cards, policy details, and important documents. It also enables you to file and track claims, pay bills, and access roadside assistance. ### How do I pay my bill or view billing history? You can easily pay your bill or update your payment information directly through the app. The app also provides access to your billing history and your future billing schedule, so you can stay on top of your payments. ### Can I file a claim through the app? Yes, you can file and track claims directly within the app. You can also contact roadside assistance or specifically file a glass claim if needed. The app helps streamline the claims process. ### Is this app free to use? Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases required to access its core features. ### How can I contact my insurance agent or support? The app offers multiple ways to get in touch. You can contact your agent, chat directly with the insurance provider, or find your claims adjuster through the app's contact features. ## Version history (last 5 releases) ### 1.3.6 — 2024-02-08 Customers can directly go to the Customer360 portal to view their policy status instead of using the app. ### 1.3.5 — 2024-01-11 Added final date for decommissioning of the app. ### 1.3.4 — 2023-10-31 *Added banner for users to use Customer360 portal. ### 1.3.3 — 2023-10-11 * Bug Fixes * Removed Evox integration ### 1.2.8 — 2023-05-30 * Fixed Auto ID card issues. ## Apps similar to State Auto | App | Rating | Price | Category | | --- | --- | --- | --- | | [Grange Mobile](https://appshunter.io/ios/app/grange-mobile/id1202329486) | 2.3 (65) | Free | Business | | [Spectrum HOA](https://appshunter.io/ios/app/spectrum-hoa/id1499618489) | 2.3 (257) | Free | Business | | [State Auto Safety 360® Mobile](https://appshunter.io/ios/app/state-auto-safety-360-mobile/id1480763523) | 3.3 (58) | Free | Business | | [Energy Ogre](https://appshunter.io/ios/app/energy-ogre/id1321504464) | 4.1 (312) | Free | Business | | [State Auto 360](https://appshunter.io/ios/app/state-auto-360/id1534075844) | 3.1 (14) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*