# State Water Heaters

> Remote water heater monitoring and management for professionals and homeowners. (iPhone/iPad app by State Industries, Inc.)

- Source: https://appshunter.io/ios/app/state-water-heaters/id528057067 (this page in markdown: same URL + `.md`)
- Developer: [State Industries, Inc](https://appshunter.io/developer/528057070)
- Category: Business
- Price: Free
- Rating: 1.60/5 from 40 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 31 MB
- Languages: American English, Canadian French
- Released: 2012-07-20
- Data updated: 2026-07-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/state-water-heaters/id528057067/reviews.md

## What is State Water Heaters?

With constant remote monitoring and helpful tools designed just for professionals, the State Water Heaters Mobile App features the iCOMM™ connectivity platform, the latest technology for remote water heater management. 

Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more.
Whether for your home or your business, the iCOMM platform offers you peace of mind.


Designed for Professionals

XPERT Water Heater Selection Tool 
Provides personalized recommendations to help you identify the best options for your customers.

iCOMM™ Connectivity Platform 
Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings.

Warranty Check & Product Cross-Reference
Find the warranty status for a State water heater and get replacement suggestions based on the current brand and model.


Designed for Homeowners

iCOMM™ Connectivity Platform
Stay connected to your water heater by monitoring temperature, schedules and more.

Operation Mode
Choose your ideal operating mode depending on how you use your water heater.

Demand Response and Time-of-Use Alignment
Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.

## Key features

- Remote monitoring of water heaters
- Diagnostic fault notifications
- Adjust water heater settings
- XPERT Water Heater Selection Tool
- Warranty check and product cross-reference
- Energy saving utility program alignment

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/state-water-heaters/id528057067/reviews.md

### 1/5 — Terrible App

*2025-10-07, version 13.0.7*

This app is okay when it works, but my water heater is constantly being deleted from my profile or if it is there, half the features don’t work at any given time. Fix the bugs and this would be great.

### 1/5 — Signed out, forgot it all

*2025-09-23, version 13.0.7*

Don’t rely on this app to control your water heater when away, because sometimes it will decide to sign you out and when you sign in, it says “Add heater”. And the only way to do that? Physically scan the sodding QR code that’s on the device you’re trying to remotely control. REMOTELY. Come on developers, do the basics. Oh, and if you could also expose it to Apple HomeKit and Google Home, or better yet, Matter, we’d all like that too.

### 1/5 — 13.0.7  forgot my water heater

*2025-09-21, version 13.0.7*

Asking me to add my water heater again.

### 2/5 — Keeps forgetting my device

*2025-09-12, version 13.0.7*

When properly logged in - useful app in terms of settings and monitoring. However - it cannot remember my device. It remembers my login but every time I w  add my to use the app - have to “add my device”.

### 1/5 — Terrible app

*2025-08-24, version 13.0.7*

Usage info is horrible , graph has wrong date for today, not able to get accurate info for sorting by period, shows lifetime usage with limited month, couldn’t be any less helpful.  Just the day info is and frankly probably not. This app needs complete fixing! Like water heater but mfr should not have any app at all if this is all they can offer.  F- rating for developer.

### 1/5 — Horrible app

*2025-06-25, version 13.0.7*

Horrible. Constantly logged out while using the app. Every couple of months water heater is removed app. 2 water heaters fail in less than 3 years.

### 1/5 — Garbage app

*2025-04-28, version 13.0.2*

This app is total garbage. It frequently drops my water heater forcing me to set it up again. Sometimes it reads the wrong data for volume of hot water. Also there are days at a time when the app can’t reach the server. The water heater is fine, but this app has not gotten better in well over a year. Needs a lot of improvement.

### 1/5 — Horrible app

*2025-04-22*

Unusable. Constantly having to re-add water heater, constantly getting signed out while in the app

### 1/5 — Worst app

*2025-04-21, version 13.0.2*

Where to begin? The app is unintuitive and hard to configure. It also signs you out occasionally, making you re-register with a long serial number to type in. It also doesn’t send important info via notifications like a major issue with the water heater. Huh? Finally, there was a “known issue” with the app showing the wrong water temperature which lasted at least a month or longer. Poor execution all around.

### 1/5 — App Doesn’t Work At All

*2025-04-09, version 13.0.2*

App is designed to do 2 things: scan a QR code and register a new hot water heater. The scan didn’t work at all and entering the serial number manually also didn’t work. The last thing was the customer service phone number referenced in the app also didn’t work. I had to go to the website to find a good number to call to complete the registration.  Come on folks!!! How hard can this be? Even kids are writing mobile apps these days.

## Frequently asked questions about State Water Heaters

### What does the State Water Heaters app do?

The app allows users to remotely monitor and manage iCOMM™ enabled water heaters. Professionals can use it for installation and diagnostics, while homeowners can track temperature, schedules, and optimize energy usage.

### What are the key features for professionals?

Professionals can utilize the XPERT Water Heater Selection Tool for personalized recommendations, the iCOMM™ Connectivity Platform for remote monitoring and adjustments, and a warranty check with product cross-reference for replacement suggestions.

### How can homeowners benefit from this app?

Homeowners can stay connected to their water heater via the iCOMM™ platform to monitor temperature and schedules. They can also select operation modes and align their water heater with utility company programs for potential energy savings.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases.

### What kind of water heaters are compatible with this app?

The app is designed to work with iCOMM™ enabled water heaters. Users need to ensure their water heater is equipped with the iCOMM™ connectivity platform to utilize the app's features.

## Version history (last 5 releases)

### 13.0.8 — 2025-10-23

Deprecation warning.

### 13.0.7 — 2025-06-24

- Bug fixes.
- Additional tankless heater support.

### 13.0.2 — 2024-11-26

This update restores the previous "Hot Water Available" gauge to give development time to refine new "HWA" status.

### 13.0.1 — 2024-10-14

This update changes the colors of "Hot Water" available for added clarity.

Now:
Red color indicates the current amount of Hot Water available in your Residential Hot Water Heater. (Shown with a Percentage [%] to the left of the indication bars.)
Blue color indicates the current amount of Unheated (Cold) water in your Residential Hot Water Heater.

### 13.0.0 — 2024-09-25

Additional Clarity for "Hot Water Status"
Rework of Tankless Water Heater Support
Additional French Canadian Translations
User "Tools" Navigate to Updated Corresponding Websites
Squashed Bugs
General UI/UX Improvements
Reduced Crashes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*
