# State

> Mobile insurance management, claims, payments, and quotes. (iPhone/iPad app by IAG New Zealand Limited.)

- Source: https://appshunter.io/ios/app/state/id995079326 (this page in markdown: same URL + `.md`)
- Developer: [IAG New Zealand Limited](https://appshunter.io/developer/785110129)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.50/5 from 4 App Store ratings · 65 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 76 MB
- Languages: American English
- Released: 2015-06-04
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/state/id995079326/reviews.md

## What is State?

About this app​

Your State insurance anytime, anywhere.​

With the State app, we’re here for you 24/7. Manage your insurance with faster log in using a PIN or face ID.​

 ​

Make a claim online​

Starting your claim is easy in the app. If you need to claim for home or motor insurance, you can start a draft, make a claim, and check your claim’s progress every step of the way.​

 ​

Easily manage your payments​

Make a payment for your policy straight from the app.​

 ​

All your policies in one place​

View your policy information and documents in the app. You can see what you’re covered for at any time. And choose to get your insurance documents by email or by post.​

 ​

Get a quote ​

Get a new quote in 2 minutes. Or find an existing motor quote and pick up where you left off.

## Key features

- 24/7 insurance management
- Fast login with PIN/Face ID
- Online claim submission and tracking
- Policy payment management
- View policy information and documents
- Get new quotes in 2 minutes

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/state/id995079326/reviews.md

### 2/5 — ‘Upgrade’ cut me out of app

*2026-05-14, version 10.9.0*

The app was ‘upgraded’. You now require a fancier phone to access it! I’m cut out…

### 5/5 — The app make insurance easy

*2026-05-01, version 11.0.0*

We changed from a broker to State. 
The State app makes handling your own insurance so easy. 
Renewals are simple as is checking insurance cover and printing documents when required.

### 1/5 — Can’t get into app as requires me to buy a new phone.  Not good enough.  My iPhone is an 8Plus

*2026-04-24, version 10.9.0*

Why do they upgrade app to only be accepted by IOS17 or higher.  This is unacceptable.

### 1/5 — Not easy to pay online

*2026-03-31, version 10.10.1*

Six attempts at getting emailed security number to login. Ten minute expiry, most were well under that. Number expired reported back, needing re log in etc etc. It took far too long.  Payment was easy, once I got there.

### 1/5 — Rubbish

*2026-01-29, version 10.8.0*

You cannot add a driver on the app .you fill in all the form and then it’s says ring us 😡and then when you ring they have no record of the form and you have to go over it all again 😡

### 2/5 — Not that useful

*2025-11-17, version 10.7.0*

Still need to contact State Insurance to make any changes, which wastes my time, is confusing and impractical. Catch up with the times please

### 1/5 — worst experience

*2025-11-06, version 10.6.1*

I've had the worst experience- I've been waiting almost 10 days for my claim, and they still say it's processing

### 5/5 — Outstanding customer Service

*2025-06-09, version 10.1.0*

What can I say as a new customer to state my overall experience has been absolutely phenomenal. Very professional customer service from the start . Thank you very much from a very satisfied customer

### 1/5 — Fed up with increases

*2025-04-16, version 10.0.0*

Been a loyal customer along time and have been happy with the way claims have been dealt with but the excessive increase in premiums for certain cars and now homes has eroded my loyalty and subsequently I will be going to market for all our insurances.

### 1/5 — Slow and Hard to login

*2025-02-10, version 9.9.0*

Just look like a very old app. It keeps logging me out and showing wrong password everytime I try to login.
Customer service is unfriendly. It always takes a long time to wait to be able to speak to a real person.

## Frequently asked questions about State

### What can I do with the State app?

The State app allows you to manage your insurance policies anytime, anywhere. You can log in quickly, make payments for your policies, start and track insurance claims for home or motor insurance, and get new insurance quotes in just two minutes.

### How do I log in to the app?

You can log in to the State app using a PIN or Face ID for faster and more secure access. This allows you to manage your insurance details conveniently.

### Can I make a claim through the app?

Yes, you can easily start a claim for home or motor insurance directly within the app. The app allows you to create a draft, submit your claim, and monitor its progress every step of the way.

### How do I get a quote?

You can get a new insurance quote in approximately 2 minutes through the app. If you have an existing motor quote, you can also find it and continue where you left off.

### Is the app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for its core functionalities.

## Version history (last 5 releases)

### 11.4.0 — 2026-08-11

We've made it easier to manage renewals and payment details in the app.
* Update your payment method whenever you need, with fewer restrictions during your policy lifecycle.
* Review your car renewal details in one clearer screen, so key cover information is easier to understand.
Plus, bug fixes and performance improvements.

### 11.3.2 — 2026-07-30

This release includes minor bug fixes and enhancements to improve your overall app experience.

### 11.3.0 — 2026-07-13

We've added personalised insurance offers, so relevant products reach you at the right moment.
* Discover tailored offers
* See fresh, relevant offers as they are updated in the app
Plus, bug fixes and performance improvements.

### 11.2.0 — 2026-06-15

This release includes minor bug fixes and enhancements to improve your app experience.

### 11.1.0 — 2026-05-17

We’ve made it easier to manage renewals and payment details in the app.
* Update your payment method whenever you need, with fewer restrictions during your policy lifecycle.
* Review your car renewal details in one clearer screen, so key cover information is easier to understand.
Plus, bug fixes and performance improvements.

## Apps similar to State

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Booster NZ](https://appshunter.io/ios/app/booster-nz/id1179170506) | 5.0 (1) | Free | Finance |
| [Milford](https://appshunter.io/ios/app/milford/id1488273458) | 3.4 (5) | Free | Finance |
| [Smartly](https://appshunter.io/ios/app/smartly/id1590031328) | 4.8 (35) | Free | Finance |

## More apps by IAG New Zealand Limited

- [AMI](https://appshunter.io/ios/app/ami/id997576572)
- [Kāhui-NZI Partners 2024](https://appshunter.io/ios/app/kahui-nzi-partners-2024/id6689492139)
- [Kāhui-NZI Partners 2025](https://appshunter.io/ios/app/kahui-nzi-partners-2025/id6752633228)

All apps by IAG New Zealand Limited: https://appshunter.io/developer/785110129

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*