# stc pay BH — user reviews > 22 indexed App Store user reviews of stc pay BH by STC Bahrain B.S.C. Closed, rated 4.60/5 from 611 ratings. - Source: https://appshunter.io/ios/app/stc-pay-bh/id1336421084/reviews - App overview in markdown: https://appshunter.io/ios/app/stc-pay-bh/id1336421084.md - Rating breakdown: 5★ 518 · 4★ 37 · 3★ 14 · 2★ 6 · 1★ 36 ## What do users think of stc pay BH? Overall sentiment: negative **Pros** - 👍 Convenient for payments without wallet - 👍 Simple setup process - 👍 Cash back on international transfers (requested) - 👍 Account details available - 👍 New app is awesome (partially) **Cons** - 👎 2.5% fee on card/top-up payments - 👎 Inactive card with no explanation - 👎 Difficult to reach human support - 👎 Chatbot is a clicking maze - 👎 Contact form is lengthy - 👎 Phone number validation issues - 👎 Support line spams with ads - 👎 Unclear card differences (Metal card) - 👎 Cannot send by IBAN - 👎 Update needed but no button - 👎 International transactions get stuck - 👎 Annoying card display in main screen - 👎 App doesn't work in USA - 👎 Poor customer service, no solutions - 👎 App doesn't accept new registrations - 👎 Customer service ineffective - 👎 New version is a step back - 👎 Very bad and difficult to add money - 👎 No Arabic language support - 👎 No separate customer service - 👎 Useless, slow, and sophisticated - 👎 Not user-friendly, very slow - 👎 Too many ads on home screen - 👎 International payees setup issues - 👎 App crashes on register/offers - 👎 App crashes when adding PIN **Commonly reported bugs** - Screen fonts abnormal and unreadable after update - Menu is vertical instead of readable - Card inactive after payment - Cannot send by IBAN - App requires update but no update button - International transactions get stuck - App doesn't work in USA - App doesn't accept new registrations - App crashes on register or offers - App crashes when adding PIN code **Most requested features** - Cash back on international transfers - Improve card display layout - Option to put card details as icon - Less ads on home screen ## Newest reviews (6 of 22) ### 1/5 — Very bad and difficult *2023-11-07* Very bad and difficult to add money and no Arabic and no have separate customer service like STC PAY like in Saudie ### 1/5 — So useless up *2021-07-29* Useless to much slow and sophisticated ### 1/5 — Useless app *2021-06-15* Useless app, not user friendly, very slow ### 1/5 — App offers only problems, not solutions *2019-01-16* After setting up three international payees, only one worked. When I tried to send money to the only one that worked previously, I was asked to visit UAE Exchange to provide missing information. I am terminating my account. ### 1/5 — App crashes *2018-07-24* This app crashes every single time I click on register or offers or anything in the app... I legit can’t use it at all.. And No, its not because my ios or iphone are old, Iphone X with the latest update. ### 1/5 — IT CRASHES EVERYTIME !!! *2018-04-03, version 1.5* Whenever I add the pin code, it crashes ## Most critical reviews (10 lowest-rated) ### 1/5 — هابيل *2026-07-23* ادفع بالبطاقه تأخذون ٢,٥ ٪؜ ادفع فيه توب اب نفس الشيء … مثل المشاره طالعين نازلين ماكلين ### 1/5 — Cannot send by iban *2026-03-26, version 8.7.1* I can’t send to another bank account ### 1/5 — It Says Need to Update But No Update Button Availability *2026-01-30* Once I open the app, and log in my account it says I need to update but when I click update in AppStore it’s not showing update but just OPEN button. ### 1/5 — This new update is having problem. *2026-01-27* I tried to place international transaction but it get stuck, not processing just stuck ### 1/5 — OCD - Change the layout *2026-01-24* The new app is awesome except one major OCD intensive display of the card in the main screen. I get the account details, which awesome. But I see a cut of card next to it, which is too annoying. Perhaps you could put in the place of rewards/ Airmiles or as an icon. ### 1/5 — اهمال و استهتار *2024-12-23* سؤال، وين المسؤولين عن الإهمال في حل مشكلة التطبيق، صار لي 3 ايام احاول ادخل على التطبيق و مو شغال. مستحيل ان المسؤولين ما عندهم خبر، شلون يرضون بمستوى خدمة سيئ بهدرجة. بصراحة اعتبره فشل كبير مستحيل ينسكت عنه من شركة بحجم stc. ما في حتى اهتمام من الشركة بالتواصل معي و بكل استهتار يتم حجب/مسح التعليقات اللي انا و غيري نكتبها بحسابات التواصل الاجتماعي . خدمة اسوء من السيئ ### 1/5 — App doesn’t work in USA *2024-11-26* App doesn’t work in USA 👎🏼 ### 1/5 — Unable to continue using the app *2024-10-10* NO STAR for Poor customer service , no solution offered after multiple attempts. Thanks for aiding me to Switch to another service! ### 1/5 — The application does not accept new registrations and customer service is ineffective *2024-07-16* The app does not accept new registrations and customer service is ineffective. I contacted customer service and explained the problem. There is no interaction. An email was also sent but was not responded to either. So how can we trust customer service and put money into it? ### 1/5 — step back *2024-05-01* The new version of the card management experience seems like a step back compared to the previous one. I'm curious about the reasons behind this design choice. Could you explain why this decision was made?” I like the preview version very much.but I have to say the new version is very bad experience comparing to old version . especially for the card management part. ## Most praised reviews (6 highest-rated) ### 5/5 — my screen fonts are abnormal and not readable after update *2026-07-02* the menu is vertical instead of readable ### 5/5 — - *2026-06-06* - ### 5/5 — fantastic *2025-05-26* good ### 5/5 — Cash back on international transfers *2024-04-03* It will be great if we send money internationally and we get a percentage cash back ### 5/5 — Excellent *2019-06-19, version 2.0.2* So nice to go to the shops without your wallet and not worry about paying. So convenient and simple to setup. Only thing I would prefer is less ads on the home screen when you open the app. ### 2/5 — Hectic *2026-05-18* -I paid money to them and 1 day later my card is inactive with no one telling me why -This service avoids you reaching a human on their side like the plague. -Calling support you get a pre-recorded robot talking to you. On Credimax Cardy you get a human less than 30s. -The chatbot is not chatbot, its clicking maze with subject pre-selected by them -Contact form lets you painstakingly fill in 7 fields most of it already available in my profile -adding phone number tells you its wrong, but it doesn't tell you you need international code(00XXX) -Calling their support line, instead of getting human assisstant, they spam you with their offerings advertisements. -its hard to tell the difference between the cards. It seems you pay 20BHD extra for Metal card just to get 1% more cash back on foreign currency. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*