# stc pay — user reviews > 413 indexed App Store user reviews of stc pay by Saudi Digital Payments Company, rated 3.40/5 from 3,993 ratings. - Source: https://appshunter.io/ios/app/stc-pay/id1364197140/reviews - App overview in markdown: https://appshunter.io/ios/app/stc-pay/id1364197140.md - Rating breakdown: 5★ 2,158 · 4★ 203 · 3★ 182 · 2★ 170 · 1★ 1,280 ## What do users think of stc pay? Overall sentiment: negative **Pros** - 🚀 Fast and easy money transfers - 💳 Variety of payment options - 🤝 Convenient for international remittances - 👍 User-friendly interface **Cons** - 🐛 Frequent app crashes and technical issues - ⏰ Slow and delayed transactions - 💸 High fees and minimum balance requirements - 🤖 Poor customer service and support - 🔒 Security and privacy concerns **Commonly reported bugs** - Login and authentication problems - Compatibility issues with newer devices - Inconsistent app performance and stability **Most requested features** - Add dark mode option - Improve transaction history and reporting - Integrate with more banks and payment methods - Provide refund and dispute resolution options ## Newest reviews (19 of 413) ### 2/5 — اعتراض *2025-08-01, version 1.10.73* اسواء تطبيق مالي تم تحميله بسبب الزامهم لك بايداع مبلغ لايقل عن 150 ريال للحساب قد لاأكون احمل هذا المبلغ ### 4/5 — Annoying ads *2025-06-14, version 1.10.71* I don’t want your bank ### 1/5 — تأخير الحوالات *2025-05-18, version 1.10.70* تأخير الحوالات للبنك ### 1/5 — لا انصح بإستخدامه *2025-05-05, version 1.10.68* إذا تبغا تحول فلوس لحساب محلي او ترجع المبلغ لحسابك تدفع رسوم 5 غير الضريبه 0.75 ما قد شفتها في اي ### 1/5 — موقعكم أكثر من سئ حاولت عدة مرات الدخول لحسابي و لم أستطع مع العلم متاكد من بياناتي *2025-04-28, version 1.10.68* أتمنى حلها بأسرع وقت ممكن ### 1/5 — Lacks Flexibility, useless now. *2025-04-28* The new 100 SAR minimum top-up limit is absurd for an e-wallet! E-wallets are supposed to offer flexibility, not force me to load 100 SAR just to send 25 or 50 SAR to friends. It defeats the purpose of quick transfers, and many are already switching to better options. I also regret upgrading to STC Bank — it’s just an e-wallet pretending to be a bank account, with long verification steps and calls just to add people for transfers. I already have several real bank accounts and don’t need the hassle. I miss the simplicity of the original STC Pay and would gladly delete my account and re-sign up just to get it back. You’re losing users with these frustrating change. **Developer response:** Dear Abdulaziz.97 Kindly contact us on stc pay app, or on the toll-free number: 8001180008 & we’ll do our best to make everything right! ### 2/5 — Bugs *2025-04-25, version 1.10.68* Too many basic bugs that make the app useless and frustrating to use. ### 1/5 — ‏سيئ *2025-04-22, version 1.10.68* ضعيف ### 1/5 — كل شوي تحديث *2025-04-21, version 1.10.68* كرهتكم وكرهت تطبيقكم كل شوي تحديث ### 1/5 — Not Friendly *2025-04-09, version 1.10.67* It’s so difficult to register, password setting almost an impossibility. I must have done things 10 times and still not in. ### 1/5 — TERRIBLE *2025-04-03, version 1.10.67* I’ve been using this app for how many years. However, for the past 4 months money transferring from this app have been delayed. It takes 3-4 days for the money to get transferred. When you ask for the chat support, they will just tell you it will be transferred soon. With the reason of it takes 48 hours for the blah, blah. And now that I created ticket to address the issue, they said it will take 10 days for the issue to be seen. I asked to cancel the transfer and refund the money, they said it will take 10 days. And the money transfer was so urgent because it wil be used for hospitalization. ### 1/5 — Missing Card Limit Option *2025-04-02, version 1.10.67* Using stc pay, I used to set a limits for my cards ( not the daily limit), now at stc bank app this option is missing and unfortunately it consider the limits I set in stc pay app and cannot be changed. ### 1/5 — Very bad financial tool *2025-04-01, version 1.10.67* I have requested a statement for 1 month which is be ready normally in seconds, it took them more than 2 months and it is not ready, very bad customer’s service. Not advised at all. Also, there is no insurance no right for you to refund your money if you pay to scummers or when you be cheated ### 1/5 — My account status is not valid to perform transactions *2025-03-30, version 1.10.67* I don’t know why what’s going on with the STC pay but whenever I make transaction it always says that my account status is not valid to perform transaction, I have also tried making STC bank account but it also says the same thing. What is going on? I have encountered this problem after I have deposited 2,091 Riyals on March 28, 2025. I’m trying to use the app to pay the necessary bills it’s been days and I don’t have any idea what to do. ### 1/5 — سئ *2025-03-30, version 1.10.67* كان الافضل لين صار مايضيف الا فوق اصبح بدون فايده ### 1/5 — سيئ جداً *2025-03-27, version 1.10.66* سيئ جدا ### 1/5 — الى الطريق المنحدره يا STC *2025-03-19, version 1.10.66* ابي افهم تنزلون تحديثات وبعد ماافتح التطبيق يحولني اجباري على تطبيق STC Bank الي كله مشاكل اللهم اني صايم ### 1/5 — BAD *2025-03-14, version 1.10.65* Tha app keep crashing and i cant use it , i have my money there and cant reach it !! There is no support the link is valid ! ### 1/5 — هل ينفع هذا التطبيق لزائرين المملكة ؟ *2025-03-13, version 1.10.65* نريد شرح اكثر ## Most critical reviews (10 lowest-rated) ### 1/5 — التطبيق فقد شعبيته بسبب طمع وصار لازم تضيف المال فوق ١٠٠ *2025-10-09, version 1.10.75* تطبيقات جديده افضل من هذا التطبيق ### 1/5 — مغلق *2025-09-06, version 1.10.73* قفل ### 1/5 — الدعم الفني غير متجاوب ولايوجد لديه حلول *2025-08-14, version 1.10.73* اشترتك في احد التطبيقات والخصم يكون تلقائيا كل شهر ، المهم اردت الغاء الاشتراك وتواصلت مع التطبيق ولكن تماطلوا ولم يحلوا مشكلتي وقالوا انه لايوجد لدينا حساب والخ ، المهم كل يوم تاتيني رساله محاولة خصم من الرصيد ، طبعا لايوجد لدي رصيد كافي ، لم اجد حل مشكلتي واتجهت الى الدعم الفني لدى stc بكل برود قالوا لي الغ الاشتراك من التطبيق ، طيب التطبيق يماطلون ولم يجدوا حل لي ، هل ستذهب اموالي سدى بدون ان يقف معي البنك !!! تواصلت مع اكثر من شخص في الدعم الفني ، حتى ماكلفوا على انفسهم يبحثون عن بياناتي ، يريدون اقفال الماحدثة فقط ، والى الان مشكلتي لم تحل وساحذف التطبيق لان ثقتي لم تكن في محلها ### 1/5 — ليه تتحكمون بكميه الايداع *2025-08-04, version 1.10.73* اجبار المستخدم على ايداع مبلغ لايقل عن ١٠٠ واخذ رسوم كبيره اذا اردت ارجاع المبلغ هذي تجعلنا نهرب من تطبيقكم ### 1/5 — Worst way to grab money *2025-07-31, version 1.10.73* SAR 100 minimum deposit SAR 15 fee for taking your money back. ### 1/5 — تطبيق للاسف تغير وصار فاشل *2025-07-25, version 1.10.73* كان التطبيق جدا جميل و مساعدنا الان سيئ السبب فجاءة يفرض عليك حد من الأموال للإيداع قبل كان ٥٠ ثم صار ١٠٠ ثم الان ١٥٠!!! انتم عارفين واحنا عارفين اننا نستخدم تطبيقكم تسهيل لأسلوب الحياة خصوصا مع عائلتنا و اصدقائنا حاول شوي تفكرون في موضوع الاستدامة و تربطونها بتطبيقكم ### 1/5 — Application *2025-07-04, version 1.10.72* I had a problem sending my money i sent ticket and it will take 5 days for them to check it i tried contacting their custmer service but its useless still giving me unnecessary information and in the middle of the conversation he hang up on me worst customer service of my life ### 1/5 — Terrible User Experience *2025-06-29, version 1.10.72* Terrible app. Returns error messages that are not useful. Repeatedly rejects login attempts with no explanation ### 1/5 — Extremely Disappointed with STC Pay – Untrustworthy Service *2025-06-28, version 1.10.72* I had a very negative experience with STC Pay. They held my funds without proper justification, causing significant inconvenience and frustration. Attempts to resolve the issue through their customer service were equally disappointing—representatives lacked the knowledge and professionalism expected from a financial service provider, and offered no real support. If you’re considering using STC Pay, I strongly advise caution. Based on my experience, their practices raise serious concerns about trust and reliability. There are far better and more transparent alternatives available. ### 1/5 — Difficulties *2025-05-25, version 1.10.70* I have made the request to delete my account after bad experiences with STC PAY. I even took a photo of my id card and passport. Closing a bank account with actual banks would have been easier. I got a message that my request was approved and accepted, but my account is still there. Very unprofessional tactics. One can open an STC pay account without a passport, but can’t close it without one. A lot of Saudis don’t have passports which makes it clear that there are tactics of making the customer’s life as difficult as possible. ## Most praised reviews (10 highest-rated) ### 5/5 — Lagging issue *2025-05-02, version 1.10.68* It is very bad to find a lagging in the application and you need to logout and then login again. Furthermore, it is often getting late SMS messages when pay via STC pay or specifically when I pay my housemaid monthly salary, I have not received any SMS message since months with same issue. Good to enhance such notification quickly in this good STC pay application. Thanks. ### 5/5 — STC Pay Review – Extremely Disappointing Service *2025-02-23, version 1.10.63* I’ve had a terrible experience with STC Pay and would not recommend it to anyone. I have been unable to use my account for months, and despite calling their helpline since November 2024, there has been absolutely no improvement. The customer support is unhelpful and does nothing to resolve issues. On top of that, the transfer fees are excessively high compared to other apps in Saudi Arabia, such as Tiqmo, which offer much better service at lower costs. Overall, STC Pay has been a complete disappointment. I strongly advise against using it—there are far better alternatives out there. تقييم STC Pay – تجربة سيئة للغاية لقد كانت تجربتي مع STC Pay سيئة جدًا، ولا أنصح أي شخص باستخدامه. لم أتمكن من استخدام حسابي منذ شهور، وعلى الرغم من تواصلي مع خدمة العملاء منذ نوفمبر 2024، لم يتم حل المشكلة حتى الآن. الدعم الفني غير مفيد ولا يقدم أي حلول حقيقية. بالإضافة إلى ذلك، رسوم التحويل مرتفعة جدًا مقارنةً بالتطبيقات الأخرى في السعودية مثل Tiqmo، والتي توفر خدمة أفضل بتكاليف أقل. بشكل عام، STC Pay كان تجربة محبطة للغاية، وأنصح الجميع بتجنب استخدامه، حيث توجد بدائل أفضل بكثير. ### 5/5 — STC pay *2025-02-04, version 1.10.61* It gets stuck , does not allow code ? ### 5/5 — منصة إحسان *2025-01-16, version 1.10.61* أقترح اضافة رابط لمنصة إحسان عشان تسهلون على الناس أنهم يتصدقون. بالتوفيق ### 5/5 — 👍🏻 *2024-11-05, version 1.10.59* 👍🏻👍🏻👍🏻 ### 5/5 — Best payment app *2024-07-27, version 1.10.52* This is by far the best , easiest, fastest payment app . ### 5/5 — STC *2024-06-25, version 1.10.51* تطبيق رائع. ### 5/5 — التطبيق حلو بس يعلق كثير🥺 ويزعل انكم تاخذوا ضريبة لو جيت احول لراجحي خففوا الضريبة *2024-05-21, version 1.10.50* شكراً ### 5/5 — TURKISH *2024-04-14, version 1.10.47* WE WANT TURKISH LANGUAGE SUPPORT🙏 ### 5/5 — ممتاز جداً 👍👍👍👍 *2024-02-28, version 1.10.42* 👍👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*