# Steak 'n Shake Rewards Club — Order ahead and get rewarded!

> Mobile ordering and rewards program for a popular burger and shake restaurant chain. (iPhone/iPad app by Steak 'n Shake.)

- Source: https://appshunter.io/ios/app/steak-n-shake-rewards-club/id577076711 (this page in markdown: same URL + `.md`)
- Developer: [Steak 'n Shake](https://appshunter.io/developer/577076714)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.80/5 from 62,996 App Store ratings · 343 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 51 MB
- Languages: American English
- Released: 2012-12-15
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/steak-n-shake-rewards-club/id577076711/reviews.md

## What is Steak 'n Shake Rewards Club?

Conveniently order ahead for your favorite hand-crafted Steakburgers, Homemade Milkshakes and more. Build your perfect burgers and shakes with the toppings you want. Choose takeout, delivery, curbside pickup or our new car hop option. Use our car hop service by choosing a spot to park in when you arrive. Then, from the comfort of your car, let us know your spot number. We'll bring your order right to your car. Our new Curbside experience lets us know when you arrive so that we can bring your order out to you—hot and fresh. Every order earns points that you can redeem for delicious rewards. Get surprise bonus offers and rewards personalized to your tastes.

## Key features

- Order ahead
- Customize burgers and shakes
- Takeout, delivery, curbside pickup
- Car hop service
- Earn rewards points
- Personalized offers

## Chart rankings

- #152 in Top Free · Food & Drink (US App Store)

## What do users think of Steak 'n Shake Rewards Club?

Overall sentiment: negative

**Pros**

- 👍 Great app and food
- 🚀 Easy to use
- 💰 Rewards program

**Cons**

- 🐛 Checkout/payment issues
- 🔧 Buggy and unreliable app
- 🤔 Confusing/missing features
- 🚫 Unable to use gift cards
- 🤯 Poor customer service

**Commonly reported bugs**

- Orders not processing correctly
- Gift card not working as payment
- App crashing or freezing
- Inaccurate order/reward tracking

**Most requested features**

- Allow credit card payment instead of gift card
- Improve location search and selection
- Add ability to customize orders
- Integrate with drive-thru for pickup
- Improve app stability and reliability

## Recent user reviews (10 of 343)

All indexed reviews: https://appshunter.io/ios/app/steak-n-shake-rewards-club/id577076711/reviews.md

### 1/5 — Beware Rewards

*2026-08-26, version 4.9.0*

Got the welcome reward free milkshake email. So come in for lunch and the free shake. When checking out, it’s only valid after 4:00pm. So They suckered me to come in and spend $20 for lunch and no promised reward. 
And yes, I did recheck the email. 4:00pm is never mentioned until checkout.

### 5/5 — The Best

*2026-08-25, version 4.9.0*

Hands down the best food and service!!

### 1/5 — Useless

*2026-08-23, version 4.9.0*

Couldn't pay for my order through the app.  Every time I tried, it said: "payment failed."

### 3/5 — Better but….

*2026-08-20, version 4.9.0*

No way to order if you are dining in with the app. Would save time and money if you did. LFG!!!

### 5/5 — Good food and easy to use app

*2026-08-20, version 4.9.0*

See title

### 3/5 — In store App Use Sucks

*2026-08-20, version 4.9.0*

I’ve got my app loaded with gift cards and all is fine if I want to pick it up at the drive thru. 

But eat inside the store?  No!  Why?  

I can’t tell it I’m here in the store so I get ripped off on drink refills. But the worst is they are expecting me to drive up and always forget I went to the counter and told them I’m here in person with my buds. 

All the other food apps let you specify counter service. What’s up S&S?

### 5/5 — Great fast food

*2026-08-20, version 4.9.0*

Healthier than many of the other ones out there. Love this place!

### 5/5 — S&S history

*2026-08-19, version 4.9.0*

I just got the app.  I want to write a book on SnS and the roots of duplication and franchising.  I grew up down the street from the original Normal store.  Founder Gus Belt was a good friend of my grandfather and relatives and friends of a good friend of mine loaned Gus the funds to start.

### 5/5 — Beef tallow fries

*2026-08-18, version 4.9.0*

I love the beef tallow fries. You got to try them

### 1/5 — The worst fast food company

*2026-08-17, version 4.9.0*

Honestly just gross. The company is gross, the CEO is gross, the app is gross in policies, locations aren’t even 24 hours anymore, prices hiked up for no value return, all of it. The policy that you can’t use a gift card and split payment by paying for the rest of an order with a debit or credit card is just skeezy, it only serves to keep the company a few pennies when you can’t use the entire card amount of the card. It’s wildly pathetic and a gross business practice. Can’t even split payment in app OR IN STORE at all, so if you’re ordering for more than one person and want to split the payment…nope. They also randomly jacked up the prices significantly, so what is basically just a single patty low quality smash burger is now just under $5. The quality got worse, so what warrants the price hike? The only thing not awful about this company are the employees. 
At this point, I’d literally rather go to any other chain or use any other fast food app.

## Frequently asked questions about Steak 'n Shake Rewards Club

### What can I do with the Steak 'n Shake Rewards Club app?

The app allows you to conveniently order your favorite hand-crafted Steakburgers and Homemade Milkshakes ahead of time. You can customize your orders with your preferred toppings and choose from various fulfillment options like takeout, delivery, curbside pickup, or their unique car hop service.

### How do I earn rewards?

Every order you place through the app earns you points. These points can then be redeemed for delicious rewards. The app also provides surprise bonus offers and rewards that are personalized to your tastes.

### What are the ordering and pickup options?

You can choose from takeout, delivery, or curbside pickup. The app also features a new car hop option where you select your parking spot upon arrival and they will bring your order directly to your car.

### Is the app free to use?

Yes, the app itself is free to download and use. While the app facilitates ordering food, which has a cost, there are no upfront fees to join the rewards club or use the ordering features. The monetization comes from in-app purchases of food and potentially through ads.

### What kind of food can I order?

You can order the restaurant's signature hand-crafted Steakburgers, Homemade Milkshakes, and other menu items. The app allows for detailed customization of your burgers and shakes with various topping choices.

## Version history (last 5 releases)

### 4.9.0 — 2025-05-20

Featuring 100% Beef Tallow Frying Oil

### 4.8.0 — 2024-11-19

Enhancements to secure and ensure your order is captured correctly.

### 4.7.1 — 2024-08-28

Enhancements to secure and ensure your order is captured correctly.

### 4.7.0 — 2024-08-09

Enhancements to secure and ensure your order is captured correctly.

### 4.6.2 — 2024-06-27

Fix for Checkout Loader Issue

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*