# Steamboat Resort — user reviews > 83 indexed App Store user reviews of Steamboat Resort by Alterra Mountain Company, rated 4.49/5 from 4,253 ratings. - Source: https://appshunter.io/ios/app/steamboat-resort/id1591681276/reviews - App overview in markdown: https://appshunter.io/ios/app/steamboat-resort/id1591681276.md - Rating breakdown: 5★ 3,387 · 4★ 306 · 3★ 132 · 2★ 100 · 1★ 328 ## What do users think of Steamboat Resort? Overall sentiment: negative **Pros** - 👍 Great for tracking everything on the mountain - 👍 Very helpful for finding friends and location **Cons** - 🐛 Erased user stats and unreliable - 🐛 Difficult to use, login, and navigate - 🐛 Outdated and less functional than previous app - 🐛 Slow to load, crashes, and lacks important features **Commonly reported bugs** - Inconsistent lift status information - Weather and snow data not updating properly - Webcams often don't work or load slowly **Most requested features** - Add another eating lodge to reduce crowding - Bring back detailed weather and snow reporting - Improve trail map functionality and grooming information ## Newest reviews (13 of 83) ### 2/5 — PUT BACK ON THE SPEED TRACKER *2024-02-19, version 2.6* Only reason I downloaded the app in the first place and I can’t figure out how to find it ### 2/5 — Weather module won’t open on iPhone 15 *2024-01-17, version 2.5* I have a new iPhone 15 pro updated to the newest iOS. The weather module won’t open when I push the arrow. It’s arguably the most important piece of info that one needs to understand what to expect on the mountain. I messaged the ski area on FB about it twice and they haven’t replied. ### 2/5 — Data Tracking Missing *2023-03-28, version 2.1* Very disappointed to see that my data from tracking my 4 days this season is missing in the app. Doesn’t appear that there is any way to recover. This happened during the trip too. Half of a day was missing before the trip was even over. Love Steamboat, but with this app was reliable. ### 2/5 — Please fix! *2023-03-19, version 2.1* Can’t get to the weather detail page that shows mid mountain and top temperatures. The old app was so much better! ### 2/5 — No timely info *2023-02-09, version 2.0* No overnight grooming maps or lifeline wait times are included in the app. What’s the point? ### 2/5 — Erased my stats *2023-02-08* I’ve been using this app to track stats with my family this year. I returned from the second day to find the app had logged me out and all of my stats from the trip so far had been erased. Major yikes! Map is helpful on the trail, which earns a second star. Definitely would not recommend for anything other than that as the reliability is not there. ### 2/5 — List of groomed trails *2022-12-27, version 2.0* Update your list of groomed trails earlier in morning and sort them by area of mountain so easier to find ### 2/5 — New improved app this year is terrible *2022-03-25* Old app had all info available on a colorful dashboard page which was very convenient. This app has the same info on multiple tabs (ex weather)but different levels of detail on each tab. So I have to remember which tab shows the most complete. Often need to look back and forth at both tabs. What I miss the most is old app would allow you to tap a trail name and it’s location would display on a visual map. Every year, there are a few new trails or ones you’ve forgotten, so his was a great feature. I ski with 10-20 friends regularly. Everyone hates the new app. Wish you’d return to old version. ### 4/5 — Getting Better! *2022-03-22* Thank you so much for adding in open and grooming maps, easy access to base/mid/summit weather, and other improvements! The app is much better now. Only other improvement that would be nice is webcam thumbnails to be current when going to view them - often a quick look is better than starting a cam feed. ### 1/5 — Poor app *2022-03-17, version 1.3* App is poorly organized- difficult to find information on base, mid and upper my snow and temp. Ski patrol link should be immediately evident- app is also unappealing compared to other resorts. Given the very poor ratings snd consistent scores of 1 how is it that the app shows 4.2 rating!!! I don’t think so ### 1/5 — Horrible *2022-03-10, version 1.3* This new APP is very problematic, often times not allowing me to access information. This happens even connected to WI-FI. I would hate to be a tourist and get lost, trail map could never help you figure out where you wanna go. But if you wanna know where to eat or shop this APP is for you. update: After using this app for a few months now I dislike it even more. Very slow to load , makes me sign in all the time. Webcams are super slow to load, I can get them to load faster on 3rd party app. And it’s just not that exciting of an app to look at. Doesn’t inspire me to wanna ski. Jackson Hole app is awesome. ### 1/5 — Still worse than prior app *2022-02-22, version 1.3* Slow to start, hard to see, weather and snow information delayed (the web can on the snow stake is different to the numbers) Not focused on skiing/skiers, initial map is where to buy a new coat in the base, rather than which runs to ski. Grooming map is often a day of possibly more out, and often incorrect at 7 AM ### 1/5 — Add a Grooming Report *2022-02-15, version 1.3* Add a grooming report!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly functional app *2025-01-01, version 3.0* App often logs me out sometimes mid-tracking and then has continuing errors trying to sign back in. Frustrating experience. Multi-year issue still not fixed. ### 1/5 — Can’t log in *2025-01-01, version 3.0* No one in my family could log in over the New Years weekend ### 1/5 — Worst ski resort app *2024-12-18, version 3.0* Better to use ikon or website. How it has any 5 star reviews? I am assuming through bots lol. I always laugh at the morning report how they say best way to check snow conditions is through the app. Lol. Hopefully this gets an upgrade soon. Or ever. ### 1/5 — Terrible app *2023-02-22, version 2.1* The weather data on this site is not accurate - wind speeds in particular. For example as I write this I can see wind ripping off the mountain and the lifts are “delayed “ (closed) but the app says 8 mph wind. ### 1/5 — Steamboat Ski Area *2023-02-05, version 2.0* Worst application I have ever used. Very difficult to enter account information with any kind of consistent operation. Very difficult to even login most of the time as a keyboard doesn’t come up and the scan text utility is useless. Very difficult to bring up a search tool. I have spent two hours today trying to follow required steps to get an uphill pass. Virtually impossible and to complete. I was never able to complete. ### 1/5 — If it ain’t broke… *2022-12-29* …don’t fix it. Been skiing in Steamboat for years. Loved the old app. Worked great. New app hasn’t worked right since I’ve been using it. Link to weather from the main screen doesn’t work. Links for purchasing lift tix don’t work right…app will say there was an error processing when you try to complete the transaction, but the credit card company shows that the same transaction went thru 6x. 🙄 The customer service people at Steamboat manning the phones were great, but whoever QC’d the new app when they rolled it out really blew it. They should make the app coders work the customer service lines…those folks were slammed with calls because of the app malfunctioning. ### 1/5 — Terrible map *2022-11-24, version 1.9* This app is terrible for people who actually want to ski. The important stuff you want to use is hard to find and not intuitive (trail map and web cams). The map is not easy to use when you are on the mountain. The old app was much better. ### 1/5 — Good when they don’t break it *2022-11-03, version 1.8* App is just a shell for their webpage. I rely on the live cameras for a few things and whoever develops their app always seems to break it every single season. ### 1/5 — Phone app, not iPad app! *2022-07-08* Planning a ski trip for next winter, we’ve been to Steamboat many times but not for a few years. Went to open the app I had on my iPad, and it said the app has been replaced and would not do anything else. So I downloaded this app, and it was built for the iPhone only so you don’t get a full screen. I like to have the tablet for viewing the map larger scale, grooming reports, etc. It looks a bit clumsy to navigate for the main functions, like quickly accessing a map. I guess I’ll just use the website. ### 1/5 — Worse Got Worse *2022-03-23, version 1.4* This used to be a decent app. Then Alterra decided to make a one size fits all all. It’s like the designers have never been to a ski resort. This app is mirroring the Steamboat experience. What was once good has gone south and continues to slide further. ## Most praised reviews (10 highest-rated) ### 5/5 — Being back the app *2025-11-28, version 3.4* The ikon pass app is fine for other things but not as a dedicated destination app. What was once 1 click to snow report and trail map is now 5-6 clicks and scrolls through the monster app, poor UX ### 5/5 — Over 30 years of skiing at the Boat! *2023-04-02* Steamboat is our happy place. Our daughters learned to be great skiers at steamboat’s ski school. As you are making improvements to the mountain I would like to make one suggestion. Please please build another eating lodge. Rendezvous and Four Points have become so crowded it’s impossible to find a seat. 🙄 We love the escalator by the way!!!😊 ### 5/5 — Great Info *2023-02-15, version 2.1* Love this app. Helps with planning for mountain conditions, weather, lift status and grooming. ### 5/5 — Great for tracking everything on the mountain *2023-02-03, version 2.0* I love using the steamboat app when I am out riding on the mountain. It’s a great way to check lift lines, view the map and find everything on the mountain. ### 5/5 — Good *2023-01-29, version 2.0* Ski ### 5/5 — Very helpful *2023-01-02, version 2.0* This app helped me so much when I was lost it had tracked my friends so I could know were they we’re! ### 5/5 — Exceptional! *2022-03-13, version 1.3* First time and loving it with the family. ### 5/5 — Steamboat app *2022-02-06, version 1.2* Great app leaves me speechless ### 5/5 — New steamboat app *2022-01-25, version 1.2* This new version is terrible. Don’t know why they felt the need to change it. The other was actually more informative ### 5/5 — New Steamboat App *2021-12-24, version 1.1* This new app is horrible. It doesn’t have nearly the information as the last one. PLEASE GO BACK! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*