# SteelSeries Arctis Companion — user reviews > 401 indexed App Store user reviews of SteelSeries Arctis Companion by GN Audio AS, rated 4.60/5 from 5,505 ratings. - Source: https://appshunter.io/ios/app/steelseries-arctis-companion/id6502297763/reviews - App overview in markdown: https://appshunter.io/ios/app/steelseries-arctis-companion/id6502297763.md - Rating breakdown: 5★ 4,564 · 4★ 343 · 3★ 166 · 2★ 67 · 1★ 365 ## What do users think of SteelSeries Arctis Companion? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Great for console gaming - 🚀 Seamless pairing - 👍 Useful presets **Cons** - 🐛 Compatibility issues with newer headsets - 🐛 App not working as expected - 🔋 Battery life concerns - 🐛 Microphone issues **Commonly reported bugs** - App not detecting headset - Headset muting when app is opened - Game presets not updated - Connectivity issues with Xbox **Most requested features** - Add support for Arctis Nova 7 - Add support for Arctis Nova Pro Wireless - Allow custom EQ creation - Enable firmware updates from the app - Add support for more headset models ## Newest reviews (11 of 401) ### 4/5 — Headset paring *2026-08-27, version 6.6.0* Headset is a pain in the butt to connect to Xbox doesn’t even work half the time ### 3/5 — App is broken. *2026-08-22, version 6.6.0* Normally good, app does not function on my iPhone 14. ### 2/5 — Not bad buuutttt *2026-08-18, version 6.6.0* Where is my Linux love? Come on, you know you want too! ### 4/5 — Good! But could be better. *2026-08-16, version 6.6.0* The software is actually required for more than I expected, they could have possibly just packed it all into the app. ### 3/5 — language *2026-08-14, version 6.6.0* if u can make more language it can be more helpful ### 3/5 — Elites are insane but fix app. *2026-08-11, version 6.5.0* Got the elite headphones, the headphones are insanely good, only problem is the app doesn’t work whatsoever I can’t connect to the app, fix the app and this would have been 5 stars. ### 5/5 — Excellent except for Bluetooth issues *2026-08-06, version 6.5.0* These headphones are amazing! They have incredible sound, ridiculously long battery life, an app with great presets, and they’re very comfy over long periods! The only con is the Bluetooth connectivity! Constantly disconnects making you have to continually pause game to reconnect! These are already the best I’ve used but really wish the connection was more stable! ### 5/5 — Update *2026-07-30, version 6.4.0* We need to be able to customize eq thank you ### 2/5 — I have the Arctis nova 3x *2026-07-29, version 6.4.0* So they’ve been running perfectly fine you know connecting my to Xbox and all of a sudden they can’t connect to my Xbox whatsoever no sound no microphone no Bluetooth nothing ### 3/5 — Great headset but won't connect to app *2026-07-27, version 6.4.0* I have the SteelSeries Arctics Nova Elite and had no trouble connecting it to my ps5 or phone, but when trying to connect it to the app it forever says “initializing your device.” ### 4/5 — Almost 5 Stars *2026-07-15, version 6.3.0* Would be 5 stars if you could do firmware updates from the app ## Most critical reviews (10 lowest-rated) ### 1/5 — not working *2026-08-28, version 6.7.0* i just got this thing like 4 days ago its already not wanting to connect ### 1/5 — Headset sucks *2026-08-28, version 6.6.0* Poor audio quality and you need 3 different apps to use this piece of junk? Save your money ### 1/5 — Needs Arctis Nova Pro Wireless *2026-08-13, version 6.6.0* Arctis Nova Pro Wireless dont show up ### 1/5 — Artctis Nova 7p gen 2 *2026-08-09* Das Headset ist eine Katastrophe keine Rauschunterdrückung für Konsole da ist die Konkurrenz Welten voraus ich hatte vorher ein turtle Beach was in der App eindeutig besser da gestellt war als hier die super Einstellungen sind nur verfügbar wenn du am pc zocktst für Konsole eine Katastrophe nicht zu empfehlen meiner Seite **Developer response:** Hi, sorry you're experiencing issues. Please reach out to our support team, either on the company website or at Letusknow@steelseries.gg. ### 1/5 — Costumer service is trash *2026-08-08, version 6.5.0* Been waiting on a ticket the case that charges the earbuds stop charging there advice was factory reset what a joke pay damn near 200 for the things and they stop working within a year never again ### 1/5 — Linux *2026-08-08, version 6.5.0* These devices need Linux support. Why should I be required to buy Windows or a Mac to use my headphones? ### 1/5 — Kabelgebundens headset wird nicht unterstützt *2026-08-06* Mein gamedac vom steelseries arctis nova pro wired hat ein software fehler ich hab es mit mein iPhone verbunden mit usb c zu usb c aber leider wird mein headset nicht erkannt wäre toll gewesen wenn ich das headset mit mein Handy updaten könnte da ich kein Laptop oder sonstiges besitze Ich hoffe sehr das es frühzeitig noch geändert wird das man auch das kabelgebundene headset mit handy updaten kann für leute die einfach kein pc oder sowas besitzen **Developer response:** Hi, sorry you're experiencing issues. Please reach out to our support team, either on the company website or at Letusknow@steelseries.gg. ### 1/5 — Headset connectivity *2026-07-28, version 6.4.0* My wireless headset is very difficult to connect to my Xbox s. It connects but is silent most of the time. ### 1/5 — gamebuds trash *2026-07-17, version 6.3.0* these game buds stopped working after 2 days ### 1/5 — Can’t update *2026-07-15, version 6.3.0* Connects only sometimes ## Most praised reviews (10 highest-rated) ### 5/5 — Great Ear Buds *2026-08-25, version 6.6.0* Although I prefer over the ear headsets, I got the Game Buds for when out walking dogs, talking with friends etc. But I use them now more on hot days, the sound is great, sound settings easy to do….Great price and highly recommend them! ### 5/5 — I use them for gaming and music *2026-08-24, version 6.6.0* Best earbuds I’ve ever had! ### 5/5 — I love it *2026-08-20, version 6.6.0* I love it ### 5/5 — Arctis Nova Pro Elite *2026-08-18, version 6.6.0* The sound is amazing!!!….Helped so much with my tactical gaming….I can now hear and sense when enemies are around….The headset really elevated my game. ### 5/5 — Perfect and Easy *2026-08-17, version 6.6.0* This app makes adjusting my SteelSeries audio settings quick and simple. The layout is clean, everything is easy to understand, and switching presets only takes a few seconds. It works smoothly and gives me exactly the sound I want without making anything complicated. Highly recommend it to any SteelSeries user. ### 5/5 — Love it *2026-08-17, version 6.6.0* Amazing ### 5/5 — MVH Most Valuable Headset *2026-08-14, version 6.6.0* Best headset u can get hands down . I own the Gen1 and the Gen2 both are fantastic ### 5/5 — Perfection *2026-08-13, version 6.6.0* I got a pair of Arctis Nova 5p’s for my birthday. They are great for everyday use and gaming, the app makes the whole ecosystem feel seamless. Overall the perfect app for a great product ### 5/5 — Not average earbuds *2026-08-12, version 6.5.0* If used for just listening, 5stars… if used for comms, 2 stars. ### 5/5 — absolute legend of headphones *2026-08-11, version 6.5.0* best head set i’ve ever owned i used to use turtle beach because they were always the best ones at the time until i tried these and my god their are better chief’s kiss the the person who made these --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*