# Stem PowerTrack — user reviews > 10 indexed App Store user reviews of Stem PowerTrack by Also Energy, Inc., rated 3.02/5 from 40 ratings. - Source: https://appshunter.io/ios/app/stem-powertrack/id1187980669/reviews - App overview in markdown: https://appshunter.io/ios/app/stem-powertrack/id1187980669.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 15 ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes *2025-12-31* App crashes constantly. Freezes every time I use it. Have to close the app out entirely and log back in if I want to switch between sites. Really frustrating. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — Horrible. *2025-11-09* All constantly crashes and lags. Impossible to use. Even web version is bad. Its a shame that AE is getting bad to that extend. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — Terrible *2025-08-02* Terrible app and a black eye on the also energy platform. To think people pay a subscription for this is ridiculous. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — App constantly crashes *2025-04-23* Can’t even view two sites before crashing **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — App constantly crashes *2025-04-16* Also Energy App constantly crashes or freezes when logging in. This has been happening for almost a year now. Haven’t seen any updates to the app to fix this issue for about a year. Sad because Also Energy just work as expected. ### 1/5 — The worst!! *2025-02-20* I have called repeatedly as to why the app isn’t working like it used to and they keep saying it will be up next week. I’m so unhappy I’ve been telling my customers they may want to think of going with a different platform. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — Crashes *2024-10-28* Worked great until recently. Now can’t log in at all but I can log in from PC. Was great when the app worked. Now, it’s worthless. Tried to uninstall and reinstall, but that didn’t work either. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 1/5 — Fix your app *2024-05-15* The app crashes a lot, won’t let me sign in for weeks at a time yet I can sign in on a pc. Just got the new iPad doesn’t work there. We use AE daily for work, this is just sad. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 5/5 — STEM App works perfectly *2026-04-21* Previously the App had crashing issues. But the app has been fixed and is now working perfectly. **Developer response:** We apologize for the inconvenience. The app has been completely modernized and should provide a reliable experience. The new version is available with an upgrade to the installed app. If you have any further issues, please visit https://www.stem.com/support/powertrackapp/ and we can assist. Thank you, we appreciate your patience. ### 5/5 — Works great! *2026-04-07* The latest version fixed the crashing and is so much easier to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*