# Step Away: Alcohol Help — user reviews

> 33 indexed App Store user reviews of Step Away by Here and Now Systems LLC, rated 4.60/5 from 49 ratings.

- Source: https://appshunter.io/ios/app/step-away-alcohol-help/id688669242/reviews
- App overview in markdown: https://appshunter.io/ios/app/step-away-alcohol-help/id688669242.md
- Rating breakdown: 5★ 36 · 4★ 10 · 3★ 1 · 2★ 1 · 1★ 1

## Newest reviews (10 of 33)

### 4/5 — Calendar doesn’t work after upgrade

*2026-03-25, version 1.3.6*

The new upgrade is lovely - thank you.  But the calendar is no longer available.  The icon is there but nothing happens when I touch it.  I really like the calendar feature and hope it can be brought back

### 4/5 — Great app, need more input

*2022-03-16, version 1.3.3*

I’ve only used the app for a week. It’s helping me not drink when I’m stressed. However I would love to have a section to add nots or a daily journal. It would help me a lot.

### 4/5 — Keeps me accountable

*2020-08-18, version 1.2.9*

I’m like using the app. It’s easy and I find that it keeps me accountable. It feels good to report my reduced or (absent) alcohol consumption and to be on track to meet my goals.

### 4/5 — Great start!

*2016-11-09*

This is a fantastic tool for those of us who want a concrete and self directed support. I'm NOT a 12 stepper, and find this app a great help in communicating with friends that can support me as well as giving me ongoing focus. I would love it if a journal/notes component could be added. Also, I'd like like more direct app intervention, personalized reminders and specific supports such as a personalized emergency links list and more direct pre-composed emails seeking support when I'm in crisis. Overall though this app is a fantastic help and I highly recommend it!

### 4/5 — Good help

*2016-06-04, version 1.1.2*

This am has been great to show me my habits and how they are affecting my life. I like the daily interview, but it would be nice if the mood sections were a little more specific and I wish it had a journal so I could record the ups and downs and the challenges and how I actually overcame them.

### 3/5 — Great... But

*2015-03-21, version 1.0.8*

Great concept and helpful but audio freezes, no sound, app freezes... Frustrating! Please fix!

### 5/5 — Step away

*2013-09-04, version 1.0*

An awesome app to help you achieve your personal goals and with life challenges

### 5/5 — Such A Great App!

*2013-08-27, version 1.0*

This app is easy to use and very helpful! It has great features that allow you to stay accountable and motivated to reach your goal! Get the APP!!

### 5/5 — Little angel on my shoulder!

*2013-08-27, version 1.0*

What a great app!! This will be the little Angel on my shoulder to help guide me through recovery!!

### 5/5 — Good App

*2013-08-24, version 1.0*

Very cool app. Very easy to use. Great videos to watch. Looking forward to using this app for goals in my life.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unhappy

*2020-12-30*

Couldn’t cancel the app!

**Developer response:** Like any other subscription to an iOS app, you can easily cancel through Settings: https://support.apple.com/en-us/HT202039

### 1/5 — Not Free

*2020-09-06, version 1.3.0*

So I can’t use the app unless I pay $5 a month? Why make it free in the first place? And it doesn’t tell you that you have to pay until AFTER it gets your information. False advertising scam.

### 1/5 — App crashes too frequently

*2015-06-13, version 1.1.0*

This is a great concept, but anytime I try to do anything with the app it immediately crashes.  I had to remove it from my iPhone.  I hope they can get these bugs out because I really would like to use the app.  But the way it's constantly crashing, I just can't.

### 1/5 — Awful

*2015-06-05, version 1.1.0*

Repeatedly crashes

### 1/5 — Worthless as is

*2015-05-24, version 1.1.0*

Continual crashes and no way to completely add high risk time alerts, the most portent thing.

### 2/5 — Some problem

*2015-06-14, version 1.1.0*

I like the way this app tries to approach things, but there's a couple major glitches that prevent the app from being usable:
Formatting- the app automatically plays the video at startup whether I ask to play it or try to skip it. The video is not formatted to show on the screen properly. The "skip" or "done" buttons are not accessible due to the format. 

Once the app is accessed, when the "high risk times" menu is accessed, there is no option to enter the high risk times. There is no skip or exit button, so the app just gets stuck at the point when you're supposed to select a high risk time

### 2/5 — Great and crashy

*2015-05-26, version 1.1.0*

Provides a ton of info and great insight... However, crashes repeatedly and I cannot add high risk times for alerts... If yah spent a this time creating such an awesome app.. Please make these fixes!

### 2/5 — Good & disappointing

*2015-03-01, version 1.0.8*

Frustrated that app freezes and can't progress through 
Please fix and I will give it another chance

### 3/5 — Overall pretty good

*2020-08-19, version 1.3.0*

It’s a good concept, and does help a bit. However, once you get into a groove with it, it forces you to subscribe, or you can’t use it anymore. There should be a free, limited version available.

### 3/5 — Crashes a lot

*2015-04-16*

Seems like a great app, but keeps crashing. Also unable to set daily reminders as the screen freezes. And videos don't display properly. Using new iPhone 6.

## Most praised reviews (10 highest-rated)

### 5/5 — Great information

*2021-05-13, version 1.3.3*

You can tell that this app was developed by a clinical psychologist with hands on experience in alcohol reduction therapy. The app contains tons of useful information, check it out!

### 5/5 — Great Moderation Solution

*2021-01-02, version 1.3.2*

Unlike other apps focused on abstinence, Step Away lets you create your own moderation journey by setting goals, tracking, monitoring, and reducing your alcohol intake - to help you control and change your behavior.

### 5/5 — Great app

*2020-08-08, version 1.2.8*

What I like is that you can see your data and you can keep track of progress.

### 5/5 — Looks great

*2020-07-27, version 1.2.7*

I just started using Step Away, but so far it looks like a great program to help us deal with a difficult and subversive problem. Thank you to the makers for creating a solid platform to help!

### 5/5 — Easy and helpful

*2020-05-28, version 1.2.6*

Been using this app for a few days and it’s pretty easy to use. Works well so far and gives daily tips too.

### 5/5 — Very cool new features!

*2020-01-10, version 1.2.3*

This new version of Step Away has a lot of new, helpful features. The new feedback on the dashboard looks great.

### 5/5 — Helpful

*2016-07-28, version 1.2.2*

This app has really helped me get on top of a tough problem. It keeps me on track and has info in the modules that is really useful. It takes some time to setup and go through but for me it's been worth it.

### 5/5 — Thank You!

*2015-05-30, version 1.1.0*

I just got done reading the ADN article from yesterday about this app and the study that is being done with it. I think this is an amazing idea and I can not wait to pitch this to my husband. If we come across any bugs or have any suggestions we will let support know.
As for the people with the bad reviews: If you are experiencing issues with the app you should also let their support team know, so they can get it fixed. Posting bad reviews only brings their rating down and they do not always see the issues unless you e-mail them. 😊

### 5/5 — Wow I am impressed

*2015-03-27, version 1.0.9*

Update: 3/26/15:  since the latest update, I am experiencing frequent crashing. iPhone 6 plus. 

I am so grateful that someone took the time to make such a wonderful app and for it to be free. Bless you!

I am amazed at the depth of this app. It gives very helpful info and cuts to the chase. Info like this I would expect to be found in a book which might take forever to read. 

I will probably give more updates as I start using it daily. So far it looks good!

Only suggestion is to get rid of the bottle in the icon. Talk about a trigger!  LOL

### 5/5 — Supportive

*2015-02-24, version 1.0.8*

Great app. It really helps me stay true to myself, and can't let down my supporters in the weekly update. Has helped me identify why I'm  craving a drink during stressful, bored or certain times. Helps cope with alternative strategies preventing relapse. Love the idea of a reward system. Signing up takes about 20-30 minutes, but once your anonymous personal info is in the system you're golden. Highly recommended in addition with AA.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
