# Step Counter & GPS Walks — user reviews > 199 indexed App Store user reviews of Step Counter & GPS Walks by Galaxy Line LLC, rated 3.85/5 from 1,478 ratings. - Source: https://appshunter.io/ios/app/step-counter-and-gps-walks/id1548696454/reviews - App overview in markdown: https://appshunter.io/ios/app/step-counter-and-gps-walks/id1548696454.md - Rating breakdown: 5★ 955 · 4★ 93 · 3★ 53 · 2★ 13 · 1★ 365 ## What do users think of Step Counter & GPS Walks? Overall sentiment: negative **Pros** - 🚀 Accurate step tracking - 👍 Motivating features - 🚀 Versatile app - 👍 Helpful for weight loss - 👍 Easy to use - 👍 Customizable programs - 👍 Syncs with Apple Health **Cons** - 🚫 Deceptive free trial and subscription - 🚫 Difficult to cancel subscription - 🚫 Poor customer service - 🚫 Charges even after cancellation - 🚫 Doesn't track indoor activities well - 🚫 Overpriced for features offered **Commonly reported bugs** - Subscription issues - Unreliable app performance **Most requested features** - Better subscription management - Improved customer support - More accurate indoor tracking ## Newest reviews (20 of 199) ### 4/5 — No cool *2023-03-12, version 1.0.7* I paid for this for a year and after nine months it quit working. Lost all my info can't even restart and get it to work. Tried rebooting many times, unloaded and reloaded app etc. It was one of my favs but it just quit working and I got zero help. Beware ### 1/5 — Disillusioned! *2022-01-21, version 1.0.7* Have to wonder how long their trial period is supposed to last for, prior to being charged. I downloaded the App in all good faith and was shocked to find that my bank account was debited immediately. It did not give one the opportunity to experience its full potential as a viable App and to be perfectly honest with you, I do not recommend it whatsoever. ### 1/5 — RIP OFF/Deceiving *2022-01-13, version 1.0.7* The membership process is quick & easy HOWEVER, trying to cancel is misleading and deceiving to the consumer! When you think you've canceled, you have not! It is a two step process (multi purpose link for unsubscribing/cancel) but it’s tricky because you receive an email thinking it’s done when it’s not! That’s where they get you because you’re not actually cancelled, time goes on and they charge you again!! ### 1/5 — Zero stars *2022-01-04, version 1.0.7* Horrible. They will rip you off!!! ### 1/5 — Beware! *2021-12-29, version 1.0.7* I first downloaded this app to see what was offered and signed up for the free trial in June. This app will send you an email with a link to “Complete” signing up. Once you follow the link it asks you to login or create an account. Well I tried logging in with the account I signed up for with apple. It didn’t like that so I “Finished” the sign up process and created an account. I cancelled the trial because it was very basic for such a large amount of money. There were three walking paths available that weren’t standard street walking and the other options to “create your own” didn’t seem worthy of charging me money over. Well, it turned out I would be getting charged for a yearly subscription. It charged me the annual subscription 3 times in 3 months. The first was to secure the trial in June (which was refunded by apple), the second was the same day as the first in June (which I missed because I thought it was the reversal charge apple was refunding) and the third was 2 months later as an automatic renewal in August (all annual/ yearly subscriptions. Apple will not refund as “the merchant has sufficient evidence that you made the purchases.” I reached out to the company (Galaxy Line) and the response was “we see you accidentally created two accounts but unfortunately we’re unable to offer you a refund at this time”. No need for others to manipulated into a bunch of money for a trash app. Total time app was on my phone: 20 min. Total amount paid: $173.98 ### 1/5 — Horrible customer service *2021-12-28, version 1.0.7* I have been in contact with this company multiple times. They keep charging my card yet I have never used this app. I ask for them to refund and they say no. I was now just charged again. I downloaded the app to see if I can cancel something somehow- and the app even says I don't have an account with the company. The next step is to cancel my CC which is a pain. But this is so frustrating ### 1/5 — Scam! *2021-12-27, version 1.0.7* These people bill ANNUALLY around $82 through Apple and then two months later bill another $82. They do this every two months. When caught they claim that you signed up under multiple platforms but they will refund your money within 10 days. 6 months later and I’m still waiting on my refund. Do not sign up for this app. It’s a scam!! ### 1/5 — Cannot Access *2021-12-21, version 1.0.7* I cannot even sign in to it. ### 1/5 — I don’t even want to give one star *2021-12-12, version 1.0.7* I signed up for a diet/weight loss via walking app. It said it was 1999 a month which was billed and collected from my PayPal account immediately and then lo and behold it says 2999 a month starting the very next month. Lies lies lies lies lies. I don’t like being deceived. This is a very deceptive ad and app that is all ### 1/5 — Still charging me *2021-12-06, version 1.0.7* This app has charged me THREE times now for $90 when I canceled my subscription before I deleted the app. The support worker refused to refund me the all three charges even though I sent a screenshot of the representative confirming and acknowledging I canceled my subscription 31July . I was charged again 29 November. I canceled my subscription three times and they continue to not give me a refund. I used the app for a day and didn’t like it. Canceled the subscription and deleted the app. They have stolen my money and it’s completely unacceptable. I do not recommend this app because they will steal your money even when you’ve canceled your subscription . ### 1/5 — Terrible *2021-12-02, version 1.0.7* What a waste of money 😕 no value, basically a scam… ### 1/5 — Rip off *2021-11-30, version 1.0.7* Clicked on this app didn’t realise they were charging $86.99 then they charged me. Tried to unsubscribe on the app that didn’t work as didn’t recognise my email and they have ignored my email requesting a refund. After the first time and having never used the app they are trying to take money from my account again this is fraudulent and I will be taking up the matter further. Following updated review had a response but it’a the usual contact us etc B******t, I will not be removing this review !!!!!!!!!!! ### 1/5 — Never even downloaded the app! *2021-11-29, version 1.0.7* I don’t even remember getting this app but I have gotten emails saying “thank you for your purchase” to find out that it’s taking almost $100 out of my account that I did NOT approve of!! I have emailed this company a few times asking them to just take me off their list and they still have not done it. I don’t even have a subscription with this app or company?! Matter of fact, they took another payment out of my account last night!! ### 1/5 — Cancellation/refund issues *2021-11-18, version 1.0.7* I have tried to cancel this app for months! Being told that they couldn’t do it for me yet I didn’t have the app available to me. They also refused to give any refund from the months of them not cancelling!! I would not recommend this company!! ### 1/5 — Stole my money *2021-11-10, version 1.0.7* Downloaded a trial for a month but they took $125 after three days and they would not refund it! ### 1/5 — Rip off *2021-11-02, version 1.0.7* I got charged $86 several times for this app and tried to cancel and it was almost impossible to get a refund. They ended up doing a partial refund but still kept the first $86. Cancellation is virtually impossible. Stay away! ### 1/5 — SCAM *2021-11-02, version 1.0.7* Don’t even try this app. It’s not worth it. They lure you with a $1 trial and the automatically charge you $86.99 at end of trial even after you delete the app. They have horrible customer service. They don’t care if you’re not satisfied with their app/service or not, they’re all about taking your money and not your satisfaction. Total SCAM! ### 1/5 — Scam *2021-11-01, version 1.0.7* I was under the expression that I would be paying 9.99 after the subscription but after reading the review I went check back and it said we automatically upgraded your walking subscription to 86.99 I politely unsubscribe before it even got started 86 dollars to coins my steps when I can do that for free scammer got to come harder ! ### 1/5 — Cancel order *2021-10-29, version 1.0.7* Please cancel!!! ### 1/5 — No Stars *2021-10-28, version 1.0.7* This app continues to charge my credit card $86.99 per month after I cancelled following the $1 trial. I’ve sent repeated requests to stop billing my account and they continue to charge me. Buyer beware - this entity will charge you for no services and continue to charge when not authorized to do so. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not what I expected *2023-05-27, version 1.0.8* The videos are of a woman walking in place. How do you walk in place briskly, what a joke!!! Then when you free walk its a random voice telling you how to walk! I cant! Worst part is, it says 7 days free but they charged me the $19.99 and I cancelled this within seconds of starting it. Please dont fall for this app. There are plenty of better ones that are actually worth the money! To someone here, kindly refund me the $19.99. I didnt even use this for one minute! Finally called my bank and started a fraudulent chargeback! This is false advertising and luckily I have the screen shots and emails requesting cancellation to prove it!! Galaxy their company DOES NOT REPLY TO EMAILS!! Be ware!! This is a scam!!!! ### 1/5 — Terrible! *2023-02-13, version 1.0.7* Customer service is no longer active! They do not even speak English, so you may get a dumb Indian named Habib who doesn’t have brains. It took me several months to get these crooks to stop charging me! DO NOT DOWNLOAD. ### 1/5 — Customer service is terrible *2022-10-23, version 1.0.7* This company has some of the very worst customer service I have ever experienced. Buyer beware. They keep charging your credit card without your permission. ### 1/5 — Subscription even if you cancel *2022-10-07, version 1.0.7* Worst app ever i have downloaded it because i saw an ad on Instagram, didn’t read the reviews ( that’s a mistake) they charged me of a 2 month subscription though i had cancelled before the trail ended, now i have to fight to get my money back if they will give it. ### 1/5 — Scam do not download please *2022-08-30, version 1.0.7* Unfortunately I can assure you the other one star reviews are entirely accurate and should not be ignored like I did. Please search up galaxy line on Google to find other people sharing their experiences on the scam made on their accounts and how they’ve made claims of leaked data. Yes, I downloaded the fitness app made my galaxy line and purchased a free week trial I was then dissatisfied with there service and deleted either the same day hours after or the following day but I did not use their app at all. I also went on iCloud- subscriptions- and cancelled the active subscription for the fitness app right after. Hence why it is not visible in the active subscriptions. In hopes all of this was sorted I was at peace however a payment of £76.38 was taken out my account as a continuous debit card purchase with the reference of a subscription. I cannot express the frustration and despair this brought me as I am a student and finances are significant to me. I have emailed them raising a dispute explaining all of this and they have not gotten back to me with a reasonable response. Further steps like a dispute with my bank has been raised and Apple is currently supporting our end. ### 1/5 — BEWARE. BEWARE. BEWARE. BEWARE. BEWARE. *2022-08-13, version 1.0.7* BEWARE. BEWARE. BEWARE. BEWARE. BEWARE. Do NOT load this app unless you intend to purchase. They will charge you $50 even if you load and delete CUSTOMER SERVICE IS A JOKE TO THESE PEOPLE. THEY DON’T REFUND ANYTHING. DO NOT LOAD THIS UNLESS YOU WANT TO PAY FOR IT. ### 1/5 — Don’t Download! *2022-07-12, version 1.0.7* This app engages in extremely dodgy business practices. They say free then charge you fees not worth what they offer. They do not appear in your subscriptions on Apple and are difficult to cancel. ### 1/5 — this company is shocking. *2022-05-29, version 1.0.7* I’ve cancelled this subscription 3 times! The company continues to take money from my account on auto renew. It’s impossible to cancel my subscription to the app without re subscribing - utterly ridiculous! Waste of money and shocking customer experience ### 1/5 — Do not buy they will not cancel *2022-03-20, version 1.0.7* Have tried for seven months now to get them to cancel my subscription as I did not know I was buying one. I keep getting the automated answer that they have received my request but then a few months later they charge me another $85. Run!!! don’t press purchase ### 1/5 — Horrible experience *2022-03-11, version 1.0.7* This was a horrible experience Billed me for doing nothing didnt even know i was signed up Difficult to cancel Difficult everything as for their business ways Ugh ## Most praised reviews (10 highest-rated) ### 5/5 — this is a fantastic app, amazing UI and works very well *2021-09-30, version 1.0.7* I love this app! I have been using it for a few weeks and I have already noticed a difference in my fitness level. The app is easy to use and it has been great to see my progress as I work towards my goals. It is also very motivating to see the number of steps I take each day. I would recommend this app to anyone who wants to be more active. ### 5/5 — best app so far *2021-09-29, version 1.0.7* I've been using the Step Counter & GPS Walks app for a few weeks now and I'm really happy with the progress I've made. The app is really easy to use and has helped me increase my daily steps by over 2000. The best part of the app is that it's really motivating. There are so many different rewards to choose from, like badges, power ups, and achievements which make it fun to keep track of your progress. ### 5/5 — Excellent app, works fine *2021-09-28, version 1.0.7* I’ve been using the Step Counter & GPS Walks app for a few weeks now and I’ve seen great results. It’s helped me keep track of how many steps I take each day and has given me great tips on how to increase my daily steps. The app is easy to use and provides you with everything you need to know about increasing your daily steps. I recommend this app to anyone who wants to get in shape! ### 5/5 — Best application, no issues so far *2021-09-28, version 1.0.7* I am really enjoying the Step Counter & GPS Walks app. It's great for tracking your daily steps and it has some really good tips to help you increase your number of steps each day. I've been using this app for about a month now and I'm already feeling better. I'm sleeping better, my energy levels are up, and my mood is better. This is really the best app for people who want to get in shape but don't know how to start. ### 5/5 — Really the best step counter *2021-09-27, version 1.0.7* I really enjoy using my step counter GPS walks app because it motivates me to take more steps and encourages me to walk more often. The app is very easy to use and doesn’t require a lot of setup so I can just start using it right away. I also like that the app tracks my steps 24/7 so I can see how many steps I take day by day. It’s like having a walking buddy and health coach in one app! ### 5/5 — Happy with the app *2021-09-27, version 1.0.7* I love this app! It is so easy to use and the stats are really helpful. I can see how many steps I have taken and how many calories I have burned throughout the day. The app also provides tips and insights on how to improve your fitness level. I think this is a great app for people who want to be more active and want to know more about their fitness level. ### 5/5 — love this simple app *2021-09-27, version 1.0.7* I am so happy that I invested in this step counter GPS walks! I love that it is all contained in my phone and I don't have to worry about carrying anything extra. The app is so easy to use and it's like having a walking buddy and health coach in one app. I love how it tracks my steps and encourages me to walk more each day. It's been so helpful for me to get closer to my goal day by day. ### 5/5 — Awesome features and a great app *2021-09-27, version 1.0.7* When I started using my step counter GPS walks app, I was so happy! It's so easy to use and I love that it's always with me. The app tracks my steps 24/7 and it's like having a walking buddy and health coach in one. I'm getting closer to my goal day by day! ### 5/5 — Good app & useful features *2021-09-27, version 1.0.7* It’s like having a walking buddy and health coach in one app! My favorite part of the app is how it tracks your steps 24/7. It also has a nice, clean interface and is really easy to use. I’ve been using it for a few weeks now and it has really helped me get closer to my goal day by day. I highly recommend this app to anyone who wants to track their steps more closely! ### 5/5 — Good tool to use *2021-09-27, version 1.0.7* It's so easy to use and it's a great way to stay active and feel great any time of the day. It's also a great way to build your walking map with GPS. I love that it syncs with my Apple Health app too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*