# Step It Up — user reviews

> 50 indexed App Store user reviews of Step It Up by Bean's Bytes, LLC, rated 4.50/5 from 825 ratings.

- Source: https://appshunter.io/ios/app/step-it-up/id719690083/reviews
- App overview in markdown: https://appshunter.io/ios/app/step-it-up/id719690083.md
- Rating breakdown: 5★ 626 · 4★ 93 · 3★ 54 · 2★ 12 · 1★ 40

## What do users think of Step It Up?

Overall sentiment: negative

**Pros**

- 👍 Accurate step tracking
- 🚀 Great for Apple Watch
- 💡 Useful features like step goals and rest days

**Cons**

- 🐛 Issues with real-time updates on Apple Watch
- 🐛 Inconsistent data display and syncing
- 🔋 High battery drain on Apple Watch
- 🤔 Paid version doesn't offer much additional value

**Commonly reported bugs**

- App crashing or disappearing from Apple Watch
- Incorrect distance and calorie tracking
- Inability to set or save user preferences

**Most requested features**

- Ability to track weight and other fitness metrics
- Competitive features like challenges with friends
- More customization options for step goals and reminders

## Newest reviews (13 of 50)

### 3/5 — Apple Watch No Longer Real-Time

*2025-06-29, version 3100*

Since the last update, I have to force close the app on my Apple Watch series 9 to get steps to update on the Home Screen using “Just Steps” as my widget. It used to update real time.

### 3/5 — Does not update realtime

*2023-08-27, version 2022.2*

Iphone widget and apple watch widget doesn't update steps realtime

### 2/5 — Used to work well

*2020-11-26*

I don’t know what happened with the latest update but it disappeared off my watch and now it doesn’t seem to show accurate steps at all. Used to use it to have a quick glance and see if my steps were high enough for the day for my StepBet. I can’t trust it anymore though. So likely going to remove it.

**Developer response:** Hi _Cari_,
I am sorry to hear that Step It Up is missing from your Watch. Please email me at hello@beansbytes.com, so I can help you figure out what happened.
Best wishes,
Casey

### 3/5 — Кривой перевод

*2020-10-18, version 2020.7*

По умолчанию устанавливается на системном языке. Перевод кривой как турецкая сабля.

### 4/5 — Works extremely well on my Version 5 Nike watch

*2020-08-21, version 2020.1*

Keeps steps and distance but is a little flakey displaying on the Complication dial. It is a little slow to update or just displays Step it up.

### 1/5 — Steps not showing up on Apple Watch

*2020-05-23, version 2020.1*

I purchased the app specifically to be able to set a step goal on the Apple Watch and track my progress towards meeting the goal. My steps are not showing up on my watch, it is always at 0. Although within the app on my phone it is correctly calculating and also in sync with the watch activity tracker. 

Any ideas how to resolve?

Thanks!

### 1/5 — Stopped working on watch

*2019-12-02, version 2019.7*

I used to use this app daily, but it has stopped working on my watch! I used to be able to see my steps on the front screen, but now it always says ‘0’ steps & when I try to open the app it immediately closes

### 1/5 — What happened to my steps on watch face !!

*2019-10-03, version 2019.5*

After last nights update the app is no longer compatible with my Apple Watch. I can no longer see my steps on the front face.  Please fix this.

### 1/5 — What happened?!

*2019-10-03, version 2019.5*

Been using this app on my iwatch for over a year. Since the update yesterday I lost the complication on iwatch and it won’t connect. I’m now looking for another step counter unless this is fixed soon

### 4/5 — One small bug

*2019-04-30, version 2.2.3*

I love the app, and I would give it 5 stars if it wasn’t for one small problem: it does not accurately measure the distance I have traveled. One day, for example, I took 21,795 steps, and it said the total distance was 13 feet. Another day, I’d taken close to 17,000 steps and it showed the total distance as 0.10 miles. If it wasn’t for this bug, I’d give the app 5 stars. It doesn’t appear to have this problem on my Apple Watch, just my iPhone.

### 3/5 — Starting weight still not working

*2019-04-25, version 2.2.3*

xyz123 left review on 12-26-18 that start weight cannot be entered. I downloaded the app a few days ago and I can’t enter start weight either. Enter weight press save & nothing happens. I can set goal weight but that’s it. No tracking. I sent 2 emails to support - no response yet. 

I’m going to rate the app 3.5 stars because its good on Apple Watch Modular face where it shows steps (on other faces it just shows icon - no steps - not so good). 

Once I can add weight this is a 5 star and I’ll probably buy the app to support the developer.

### 1/5 — Annoyed

*2019-03-02, version 2.2.3*

The app was working very well and I was using it on a daily basis. I use it strictly on the Apple Watch, but since the last IOS update, the last number of the prior day has remained on the watch.

### 1/5 — App doesn’t work

*2019-01-04, version 2.2.3*

The app is stuck somewhere. It dos not change. I tried to delete and replace but will not allow it. I have the same problem with the Activity which comes with the watch. No feedback as to why.

## Most critical reviews (10 lowest-rated)

### 1/5 — Неудобно

*2025-05-05, version 3100*

Новая версия приложения максимально стала неудобной. Если раньше можно было маршрут смотреть свой, то сейчас это тупо отслеживание активности и все. Убили приложение

### 1/5 — Last update

*2025-04-25, version 3000.1*

This last update is terrible. Please go back to the previous version. Not any information that is useful now!!

### 1/5 — Sub par, needs some work

*2021-05-20, version 2021.3*

I chose this app, and paid for the plus, in part because of the widget options and goal setting. Widgets are just not available despite being shown in the preview images. (Emailed developer about it with no response) the vast majority of the time I cannot get the app to respond which trying to select history, insight or even settings. 

Wished I never paid for plus. Do not recommend.

### 1/5 — Im lost

*2021-04-01, version 2021.3*

I can not get this to work.
when I open the app All it tells me is to link it to Apple health.
How do you do this?
No instructions anywhere on the web I could find for this app...
I had high hopes from reviews 
But hard to enjoy or rate it high when I can’t figure out how to get it to work.
Sadly frustrated.

### 1/5 — Doesn’t work

*2021-02-27, version 2021.2*

No instructions, Not intuitive, could not get the app to work!

### 1/5 — Didn't work at all

*2021-02-21, version 2021.2*

Paid for the app installed & ... nothing. Other pedometer apps confirmed iPhone was recording steps but this was just a waste of £1.99

### 1/5 — Upgraded and app still doesn’t work

*2020-12-08, version 2020.10*

And I’ve emailed ‘Casey’ for help twice now with no response.  App won’t calculate my distance, stairs or goals - all have said zero since I got the app despite adding all Apple Watch permissions as instructed.  Don’t bother!

### 1/5 — All stats 0

*2020-10-22, version 2020.7*

Won’t show any data on app, watch or widget!

### 1/5 — Horrible

*2020-10-14, version 2020.7*

I can’t get it to show me anything on my iPhone or Apple Watch

### 1/5 — Stats don’t show

*2020-10-04*

This app has what I am looking for all in one place if it worked. After the initial showing of steps and other data everything shows as “0” in the app, in the widget and on the watch. Why would I pay $4.99 for the upgrade when I cannot properly evaluate the free version

**Developer response:** Hi MikeSa,
Thank you for the review and I am sorry to hear you're having trouble with Step It Up. I would want you to be able to use Step It Up regardless of if you upgrade to Step It Up Plus or not. Please send me an email at hello@beansbytes.com, so I can help you.
Best Wishes,
Casey

## Most praised reviews (10 highest-rated)

### 5/5 — Наконец-то

*2020-10-23, version 2020.7*

Почему эпл не сделает нормальный виджет с пройденными шагами и километрами? Это приложение выполняет свою функцию отлично и на виджете в телефоне и на часах. Рекомендую !!!

### 5/5 — app gone from watch

*2019-10-03, version 2019.5*

this morning i woke up and my app was gone from my watch. how do i get it back? is it due to the update?

### 5/5 — GREAT service!

*2019-02-19, version 2.2.3*

Had a problem, emailed the developer directly from the app, he got right back to me with simple to understand directions on how to fix it.  Great service…great app!

### 5/5 — Great tracking app, beats all pedometers!

*2018-10-15, version 2.2*

Easy to use and accurate.

### 5/5 — The missing link!

*2018-07-27, version 2.0.1*

I’ve always wanted my Apple Watch to work like my Fitbit and this app does it beautifully—I know, I think I’ve tried most similar apps. I’ve checked this app’s counting accuracy and it’s dead on. I’ve needed this for a long time. Thank you!

### 5/5 — Gracias

*2018-05-24, version 1.10.2*

Me canta caminar

### 4/5 — Ok but does not provide every feature promised

*2022-10-03, version 2022.2*

I purchased the app specifically because it has Rest Days, and it said I can “adjust your daily step/push goal based on days you know you’re more/less active” when marking a day as a rest day. However all it does is turn off the goal feature entirely. This makes it the same as every other step counter app. 

It’s well designed over all but without this additional feature I feel that I wasted my money

### 4/5 — Step reminders

*2020-10-20, version 2020.7*

I downloaded this app because I thought it would do with my Fitbit app would do which is remind me every hour if I haven’t been walking enough. It does not do that! Very disappointing.

### 4/5 — Just what I was looking for

*2020-10-14, version 2020.7*

I wished my Apple Watch had more Fitbit like features. This app is perfect. The only reason I’m giving 4 stars is I wish you could do competitions with your friends

### 4/5 — Great app

*2020-09-26, version 2020.2*

Since the new update, I’ve been contemplating getting rid of this app. Right now, I have it on my apple watch screen face. It now shows “upgrade to PRO” where the step counter used to be. That is counterproductive, in my opinion, to getting people to pay for an app. Please switch it back to the step counter!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*
