# StepBet: Walk, Get Active, Win — user reviews > 372 indexed App Store user reviews of StepBet by FitnessAI Inc., rated 4.80/5 from 23,065 ratings. - Source: https://appshunter.io/ios/app/stepbet-walk-get-active-win/id1056175729/reviews - App overview in markdown: https://appshunter.io/ios/app/stepbet-walk-get-active-win/id1056175729.md - Rating breakdown: 5★ 20,563 · 4★ 1,502 · 3★ 341 · 2★ 132 · 1★ 527 ## What do users think of StepBet? Overall sentiment: neutral **Pros** - 🚀 Motivating - 💰 Gets you paid for walking - 👥 Supportive community - 👍 Easy to use - 🤝 Great customer service **Cons** - 🐛 Syncing issues - 💰 High fees/low payouts - 🤖 Unrealistic step goals - 🔒 Difficult to cancel/refund - 📵 App not working/crashing **Commonly reported bugs** - Steps not syncing correctly - Logging in/account issues - Challenges not working as expected **Most requested features** - Ability to change tracking devices during a challenge - Option to set custom step goals - Improved app stability and performance ## Newest reviews (13 of 372) ### 3/5 — Buggy *2026-07-25, version 29.0.0* I like the app but one note to the devs: could you look into why the app is so buggy with emojis? When I comment multiple emojis, they’ll disappear after I save them but when I go to edit the comment, they’re in there? ### 4/5 — Motivating but with an * *2026-07-16, version 28.0.0* Love the idea and have been playing consistently for a long while. Left after they got bought out and came back. Still love it but be warned payouts are **slow** it’s been two weeks now and still waiting. ### 1/5 — Greed. That’s all it is *2026-07-07, version 27.0.0* Just straight up corporate greed trying to hold your money hostage. I get money is a great motivation for your steps, but it’s just plain horrible for the payout. I’m not expecting hundreds of dollars, but I completed 4 challenges and earned a whopping total of $0.85 throughout all of it. Don’t bother with this ### 1/5 — Not impressed *2026-07-03, version 27.0.0* The app never has the same number of steps as my watch and takes forever to refresh. ### 4/5 — Good for accountability *2026-07-01, version 27.0.0* Love that it kept me accountable, but really not worth the winnings. Don’t love that PayPal is the only way to receive the money. Had an issue receiving the money and customer service was very nice and helpful ### 1/5 — Be careful *2026-06-28, version 25.2.0* I paid 25 dollars to be in a challenge. Had trouble getting it to read my Garmin. It finally started working then stopped again and even though I had plenty of steps in I was disqualified. Super frustrating. I won’t ever use this again. Emailed support twice no response. If you have a Garmin be cautious ### 2/5 — Motivation *2026-06-28, version 25.2.0* I started for the rewards, but I stayed because it actually motivates me to walk more. ### 1/5 — Not worth the money *2026-06-27, version 25.2.0* I feel scammed. I walked, met my goals and won the challenge but after the app took their cut (over $10,000) all I got back was my original money. I’ll walk on my own without needing some app to hold my money for me, which is all it did. VERY DISAPPOINTED! It’s all good to say the app is about motivation and accountability while it takes OVER $10,000, seems more like greed. I certainly don’t feel motivated by the app and I can motivate myself. I don’t need to give my money to a greedy app to do that. On top of that, the app took my money right away but it’s taking DAYS to get it back!!! I suggest others look elsewhere for “motivation and accountability”!!! ### 1/5 — Rip off *2026-06-26, version 25.2.0* Waste of time. Barely make anything from winning, and if you do win the only options are to keep it in your account to play other games or transfer to PayPal. I don’t have a PayPal so I had to send it to my husbands account and it never went through so all that money was lost. ### 1/5 — Do not pay out winnings! *2026-06-26, version 25.2.0* I met all requirements and was supposed to receive winnings. Despite repeated attempts to collect through customer support, my payout was never received. I cannot recommend this app and wouldn’t trust them with my money. ### 1/5 — Sketchy practices *2026-06-25, version 25.2.0* Memberships are heavily promoted throughout the app, but it’s also mentioned you can get a refund within the first week if you change your mind. I did change my mind because all of the challenges I wanted to partake in didn’t require a membership. I emailed and was told because I’d paid for my membership through Apple, they could not and would not help me. Extremely poor service and really turned me off to the app. I wish I hadn’t trusted their breezy refund promise. Buyer beware. ### 1/5 — Poor payout *2026-06-23, version 25.2.0* The accountability is great, however just completed challenge and over 2,000 people dropped out and StepBet kept $10,000 of winnings nothing to participants the other two I completed I made $2.00. Not worth it. ### 1/5 — Review *2026-06-12, version 25.1.0* I participated in a StepBet challenge and was very disappointed with my experience. The payout calculations are completely unclear and lack transparency. I emailed customer support twice asking for a detailed explanation of how my winnings were calculated, but I never received any response. In my challenge, 30 participants failed to complete it, yet my payout was only about $0.47. Based on the number of people who lost, I expected the payout to be around $5. The lack of transparency and the complete absence of customer support make this app difficult to trust. I would not recommend it to anyone looking for a fair and transparent challenge platform. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Payout *2026-08-28, version 31.0.0* This app was fun for the incentive to walk more but I’ve requested payout a dozen times and gotten nothing, and I’ve emailed support several times and gotten no response. This has gone on for several months and it seems like that money is just gone. A scam. ### 1/5 — Scam *2026-08-28, version 30.0.0* I won and got back exactly the same amount of money I put in and waited 3 days and it hasn’t returned to my PayPal account you either break even or lose large amounts of money. Waste of time AVOID! ### 1/5 — Scam *2026-08-18, version 30.0.0* Cannot get my payout to go through. I have contacted customer support with no help. WHY make it so hard to get your own money?! ### 1/5 — Medical Refund Policy *2026-08-17, version 30.0.0* The medical refund policy puts a lot of paperwork barriers in place. It has not been a good experience trying to get a refund on day one of a challenge due to an ER visit that will have movement restrictions. ### 1/5 — Greed. That’s all it is *2026-08-16, version 30.0.0* Just straight up corporate greed trying to hold your money hostage. I get money is a great motivation for your steps, but it’s just plain horrible for the payout. I’m not expecting hundreds of dollars, but I completed 4 challenges and earned a whopping total of $0.85 throughout all of it. Don’t bother with this. Also takes way too long to withdraw money back into your bank. You have to set up a Paypal account and it takes 10+ days for StepBet to withdraw the funds. Why is it when I deposit money into StepBet from my bank, it’s near instant, but withdrawing takes them weeks? This company really just wants to hold your money and take the highest pay cut. Again, please don’t bother with this greed ### 1/5 — Not very up front! *2026-08-05, version 29.0.0* They don’t pay any money when you finish a task! ### 1/5 — "Anti-cheating" scam *2026-07-27, version 29.0.0* Only allows approved brands of smart watches to count steps. If you dont have those approved expensive brands, you are out of luck and can only use your phone to count your steps. Talk about a piece of junk. VeryFitPro watches are not on that list. Only would transfer 200 steps out of the 1300 i had because the 200 were me walking with my phone. I dont have pockets in most of my clothes, and as a mama to two small children, i cant always hold my phone. I will not be using this app again. ### 1/5 — Hard to pull money out *2026-07-23, version 29.0.0* They will only let you pull money out into a paypal account. It takes multiple email verifications to do this. They also charge 15% on every game, meaning most games you only win back your initial deposit. The money in the app will be forfeited after 12 months. It’s a huge money grab. Better to use some other step app. ### 1/5 — SCAM! increase your screen time app *2026-07-19, version 29.0.0* If you don’t open your app everyday, your steps don’t count toward the challange. I synced 2 days latter, steps where displayed but it marked that I missed my challange and lost 40 USD. Stay away ### 1/5 — Scam *2026-07-16, version 28.0.0* It’s a scam. Company keeps all the winnings and only gives you your money back that you put in for the bet. Do not waste your time with this app ## Most praised reviews (10 highest-rated) ### 5/5 — Daily goals are real progress! *2026-07-13, version 27.1.0* I have lupus and interstitial lung disease, so getting steps in and staying active every day is equal parts challenging and important. StepBet gives me consistently fair yet challenging goals to strive for in a way that scratches my itch for immediate achievement - going for a stroll is no longer "something I should make room for", but something "I need to do TODAY", and then all of those today's add up to weeks and then BAM! I've made a few dollars to re-invest in another game and in myself. You won't get rich from this, it's hardly a side hustle, but it is absolutely perfect for me. ### 5/5 — Get movin’! *2026-06-28, version 25.2.0* This is a great accountability tool. ### 5/5 — Loving this *2026-06-22, version 25.2.0* What a fun way to get addicted to walking. My friends and I jumped in together and it’s been great for everyone. Excited to do more games. ### 5/5 — Great app *2026-06-18, version 25.2.0* Very motivating ### 5/5 — StepBet *2026-06-15, version 25.2.0* This is a very easy app to follow, and a lot of fun. It has kept me moving. I’m a competitive person so it motivates me. ### 5/5 — Grateful *2026-06-15, version 25.2.0* This challenge has been very motivating for me. I’ve been wanting to get moving, but was procrastinating. Two weeks down looking forward to finishing strong in the last three weeks. ### 5/5 — Scam *2026-06-10, version 25.1.0* There is not a simple way to claim winnings. It’s hidden under too many tabs and not a clear checkout method. Probably a bunch of bots walking against ### 5/5 — Like it *2026-06-01, version 25.0.0* I love the app . Strongly recommended ### 5/5 — Very motivating *2026-05-30, version 25.0.0* Thank you for helping me stay healthy! ### 5/5 — Keeps me moving! *2026-05-02, version 24.0.0* StepBet is the app that has motivated me for years. If I ever take a break, I’m shocked at how few steps I take. 😆 Love the community, customer service is amazing and it keeps me focused on my goals! ❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*