# StepChain — user reviews > 86 indexed App Store user reviews of StepChain by Absolutely Digital, rated 4.21/5 from 100 ratings. - Source: https://appshunter.io/ios/app/stepchain/id1474786854/reviews - App overview in markdown: https://appshunter.io/ios/app/stepchain/id1474786854.md - Rating breakdown: 5★ 78 · 4★ 0 · 3★ 4 · 2★ 1 · 1★ 17 ## What do users think of StepChain? Overall sentiment: negative **Pros** - 💪 Motivates physical activity and fitness - 🎯 Effective discipline and routine building - 🏆 Rewards system for steps and activity - 📱 User-friendly interface and design - 📊 Comprehensive activity tracking capabilities - 💰 Opportunity to earn money through movement **Cons** - 🐛 App frequently crashes and freezes - ⏳ Persistent loading screen issues - ❌ Reward redemption system broken - 🔌 Step counting inaccurate or non-functional - 📧 Poor customer support responsiveness - 💸 Users unable to access accumulated funds - 🚫 App abandoned and no longer maintained **Commonly reported bugs** - App stuck on loading page indefinitely - Steps not being recorded despite physical activity - Unable to redeem rewards or purchase gift cards - Marketplace functionality broken - Account balance disappears overnight - Password reset emails not being sent - Cannot access transactions section - Reward redemption returns 'something went wrong' error - Step count shows zero despite calorie tracking working **Most requested features** - Sign-up option directly in the app - Gift card rewards instead of other reward types - Better step counting accuracy - Improved transaction history access ## Newest reviews (10 of 86) ### 3/5 — Not recording my device’s step count *2022-08-16, version 1.0.0* I tried multiple times to make the app count my apple health steps but I kept walking for hours but nothing on the data base ### 3/5 — Rewards *2022-05-09, version 1.0.0* I wish rewards came in gift cards ### 1/5 — Won’t load *2021-08-04* Stuck on the loading screen ### 1/5 — Doesn’t work. Hard pass. *2021-07-29, version 1.0.0* Worked for a good 3 or 4 days. I had 1.35 or so in money and now it won’t even open. It just sits on. Loading screen. My friend has the app too for the same amount of time. His won’t open either. Also, I used imperial and it doesn’t match up. It calculates in feet and it isn’t correct. Hard pass. ### 1/5 — This hasn’t worked even one day for me :( *2021-06-28, version 1.0.0* I’m deleting this app, no one has answered my question, additionally I played tennis for my over 2 hours today and my other apps all show around 7500-8000 steps, yet SOMEHOW this app doesn’t show me meeting my goal…again. It hasn’t allowed me to earn one day in several weeks, even when I walked 10,000 or even 16,000 steps one day! This app registers that I’m burning calories everyday, but it does not register any steps!?!?! Can anyone explain this to me? I’ve been using it for almost 2 weeks. If this problem isn’t fixed I will delete the app. ### 2/5 — Stopped working *2021-06-01, version 1.0.0* Worked for only 3 days for me. Now it shows 0 steps everyday on the app. ### 1/5 — So many bugs *2021-05-19, version 1.0.0* I walk daily and was saving up my points hoping to get something good. I can’t connect to “transactions” , I can’t redeem for anything in the shop and am unable to join any challenges. I tried to tough it out and hope the issues will be fixed eventually but I guess I was wrong. ### 5/5 — which is great *2021-03-16, version 1.0.0* so happy with this amazing fitness app among all other apps available on play store. ### 5/5 — It is very good *2021-03-16, version 1.0.0* simple to use fitness app i have ever seen. I recommend all to try this wonderful app. ### 5/5 — happy with this app *2021-03-16, version 1.0.0* very good fitness app, it provides rewards for your steps. For me it is very useful app. ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2024-06-26, version 1.3.2* Site under maintenance when I click the Developer’s Site. There’s no way to sign up please add this option on the app. ### 1/5 — Was good till a couple months ago *2024-06-22* When i first got it, it was working really good until a few months ago when it wouldnt start up at all. Its constantly stuck on the loading page. about a month ago it asked me to log in again so I thought it was fixed and it would go back to normal…nope back to a constant loading page I go ### 1/5 — Problem open it *2024-05-11, version 1.0.0* I can’t open the stepchain. And I never open the gift card I can’t open the Stepchain all week It’s loading and not open but I never didn’t get the gift cards from that app it’s always was wrong something 8/4/24 I can’t open the stepchain it’s loading and not opening 4/11/24 I can’t open the app and I never didn’t get a money from that app 5/8/24 I can’t open the app 5/10/24 ### 1/5 — Scarm *2024-05-04, version 1.0.0* I give this app 1 out of 5 star because I reach out my point but I can’t get reward lie lie lie ### 1/5 — The app stopped working *2022-11-02, version 1.0.0* I really enjoyed this app when it was working. I was looking forward to earning a gift card and was about to cash in when the app stopped loading. I had over $300 in my account and now I can’t access it. I contacted app support over a month ago and never got a response. Very frustrating and disappointed! ### 1/5 — Won’t work for gift card! *2022-05-11, version 1.0.0* Apparently this is another fake app, I tried buying an Audible gift card three times today with my ‘funds’, and got an “Oops, something went wrong” error. (Will rate higher if staff can fix it) ### 1/5 — Abandoned *2022-04-24, version 1.0.0* This app and its ‘crypto token’ have been abandoned ### 1/5 — Scam app *2022-03-13, version 1.0.0* Not send my Amazon gift card to me ### 1/5 — Can’t cash out *2021-12-15, version 1.0.0* Can’t cash out get support nothing. Earned 25$ and can’t even cash out ### 1/5 — Marketplace broken *2021-11-13, version 1.0.0* Yeah, the marketplace doesn’t work. Go figure. Scam! ## Most praised reviews (10 highest-rated) ### 5/5 — Creative Discipline *2024-11-27, version 1.4.3* Beyond the amazing health benefits that StepChain brings to one… is the discipline formed by routinely following a daily modus operandi! Loving it! ### 5/5 — Great price pool *2023-03-17, version 1.0.0* love it… great price pool ### 5/5 — It’s a great but … *2021-07-05, version 1.0.0* It’s great app with so many opportunities to make you fit and healthy… but when i try to redeem a iTunes card or Amazon gift card its said something gose wrong… i try to redeem other prizes with different times but same problem… i hope you can help me to find the problem ### 5/5 — Awesome app! *2021-03-26, version 1.0.0* Awesome app! It guarantees real rewards! All I have to do is move as much as possible like I am committed to always use the stairs ### 5/5 — Beautiful and reliable *2021-03-16, version 1.0.0* i have used many fitness apps but this one just amazing tool. I regularly use this app for my workouts. **Developer response:** thank you for your review ### 5/5 — better place *2021-03-16, version 1.0.0* Excellent fitness app in play store and i strongly recommend this application to everyone. ### 5/5 — enjoy it *2021-03-16, version 1.0.0* a nice fitness app that is better than all other online apps. So i suggest all to download StepChain ### 5/5 — This app awakens Motivation *2021-03-16, version 1.0.0* no fitness app in the play store which can even come close to this superb app. ### 5/5 — daily tasks related *2021-03-16, version 1.0.0* I have used hundreds of fitness apps but no other app can compete this amazing app. Great team behind it ### 5/5 — healthy lifestyle *2021-03-16, version 1.0.0* I have used StepChain for the last couple of months without facing any problem. It deserves a 5 stars rating --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*