# Stephenson National B&T Mobile — user reviews

> 11 indexed App Store user reviews of Stephenson National B&T Mobile by Stephenson National Bank and Trust, The (INC), rated 4.80/5 from 508 ratings.

- Source: https://appshunter.io/ios/app/stephenson-national-b-and-t-mobile/id850659820/reviews
- App overview in markdown: https://appshunter.io/ios/app/stephenson-national-b-and-t-mobile/id850659820.md
- Rating breakdown: 5★ 438 · 4★ 39 · 3★ 15 · 2★ 7 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Biometrics is adequate

*2026-02-27, version 25.2.100*

Your app already requires biometrics in order to get into it. The constant periodic requiring of re-entering an entire long difficult password in order to access my account is ridiculous. It isn’t for my security. This is for your own security, which you should be providing for anyway by securing your stuff properly as a bank. Absolute pain and ridiculous!

### 1/5 — Problems all the time

*2025-10-09, version 25.1.31*

App crashes every week, forgets password out of nowhere, forgets Face ID

### 1/5 — Problems all the time

*2025-07-15*

App crashes every week, forgets password out of nowhere, forgets Face ID

### 1/5 — Does not Work

*2025-01-11*

For well over a month now, this app has not functioned to pay bills. When you go onto the app and attempt to pay a bill, you get a continuous spinning. wheel and the entire app locks up. Signing out and signing back in doesn’t help, nor does removing the app entirely and re-downloading it. The only way to pay my bills is on the iPhone version of the app. This is completely inconvenient and unacceptable, so please get this fixed now! Thank you.

### 3/5 — Constantly locking me out

*2026-04-01, version 25.2.100*

I get that we need security measures but I am constantly being locked out and having to reset my password. It’s ridiculous.

### 3/5 — Internet

*2023-01-05, version 22.1.102*

You keep cutting me out

### 3/5 — Deposit

*2020-04-07, version 19.3.20*

Takes sometimes  2 days to deposit money in act. Other than that works great!!!

### 3/5 — Thanks for logging me out

*2019-05-15, version 18.4.60*

New version 

Please show pending transactions

Old version 
This app is very finicky. I get logged out often and when I try to log back in, I have to call the support number for some dumb reason. It's annoying. Step up your game Stephenson.

### 3/5 — iPhone 6+

*2015-02-06, version 4.6.37*

doesn't work with iPhone 6+

### 5/5 — Online banking

*2025-03-09, version 24.2.60*

I love online banking from home.

## Most praised reviews (1 highest-rated)

### 5/5 — Deposits and app functioning

*2020-09-25, version 20.1.200*

It takes for ever to open up sometimes and it always gives me a hard time to deposit the checks.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*