# STEPN — user reviews

> 374 indexed App Store user reviews of STEPN by FindSatoshi Lab Limited, rated 4.20/5 from 3,030 ratings.

- Source: https://appshunter.io/ios/app/stepn/id1598112424/reviews
- App overview in markdown: https://appshunter.io/ios/app/stepn/id1598112424.md
- Rating breakdown: 5★ 2,316 · 4★ 109 · 3★ 75 · 2★ 53 · 1★ 477

## What do users think of STEPN?

Overall sentiment: mixed

**Pros**

- 🚀 Motivating to exercise
- 💰 Earn crypto for walking/running
- 👍 Gamifies fitness
- 🤝 Builds community
- 🌱 Promotes healthy lifestyle

**Cons**

- 💰 High initial investment for NFT shoes
- 🐛 Inconsistent/inaccurate rewards
- 🔒 Security issues with wallets
- 🔧 Buggy app with poor support
- 💸 Diminishing returns over time

**Commonly reported bugs**

- Wallet sync/transfer issues
- GPS tracking inaccuracies
- Frequent app crashes/downtime
- Verification/login problems

**Most requested features**

- Apple Watch integration
- More exercise options (e.g. cycling)
- Rental system for NFT shoes
- Improved anti-cheating measures
- Better communication from developers

## Newest reviews (10 of 374)

### 2/5 — Needs updates for current market

*2026-07-10, version 0.8.29*

I used to use stepn all the time excited to use my different shoes and especially the lucky boxes. With those players had even more chance to upgrade their shoes and make a decent side hustle out of your game. Unfortunately this isn’t true anymore because the cost to create a shoe is more expensive than you would ever make selling it. This also goes for upgrading gems there’s just no worth to it which has led players to only being able to do the bare minimum on your app because every other aspect of the game no longer makes sense in the current crypto market prices. I urge you to reconsider the upgrade costs in your app so that we can go back to having the full experience. I have loved and used this crypto game for years please make updates so that the game is still playable in 2026.

### 1/5 — Network busy and crashes

*2025-06-15, version 0.8.29*

Crashes a lot with “network busy” message

### 1/5 — Waste of time

*2025-06-14, version 0.8.29*

You can’t register without an activation code

### 1/5 — 诈骗

*2025-06-13, version 0.8.29*

Jerry，Yawn，我会每天诅咒你们，你们全家都不得善终。

### 2/5 — 頼むから日本語対応してくれ

*2025-04-03*

元を取るまで長いなあ……
歩けて健康には良いので、そのうち日本語にも対応してほしい。

あとspark買っても、sparkじゃ買えないスニーカーやジェムが多すぎて、しかもなんでかの説明もないのでさすがに詐欺。改善してくれ……

**Developer response:** 貴重なお時間を割いてご体験を共有していただき、ありがとうございます。ユーザーの皆様に可能な限り最高のサポートを提供できるよう努める当社にとって、皆様のフィードバックは大変貴重です。ご質問や発生した問題については、https://support.stepn.com/hc/en-us/requests/new までお問い合わせください。喜んでお手伝いさせていただきます。

### 1/5 — Doesn’t count properly

*2025-03-26, version 0.8.27*

This app doesn’t count my distance properly and said I got 15min for 2.74km. I know this is wrong as it isn’t even close to my average 3km time and my friends running app said she had done over 3k and she had ran less and slower than me.

### 1/5 — moonwalking

*2025-03-16*

I was just walking normally, but it turned into moonwalking. Many times, my one-hour walk ended up being wasted, and my frustration reached its limit. So, I decided to delete this game.

**Developer response:** Thank you for sharing your experience. We're genuinely sorry to hear about the frustrations you've encountered. We advise to seek open ground to improve GPS strength if you are experiencing Moonwalking. We want to better understand the specific issue you've faced. Please get in touch with us at support@stepn.com and we'll do our best to assist you further. Your feedback is invaluable in helping us improve the app and address any problems you may have.

### 3/5 — You cant make money

*2025-02-23, version 0.8.27*

Unless you gamble gems

### 3/5 — Decent app

*2025-02-17, version 0.8.27*

I like the concept and hopefully GST remains the same or goes up a little bit. They need to fix the store though as you cannot purchase any badges or scrolls with spark. Also how do you get more energy?

### 1/5 — Greed

*2025-02-04, version 0.8.27*

If you do ample research into the project you’ll see that only a handful of people involved have actually utilized this app to make a profitable amount. Only the team and less than 1% of users truly gets to walk away with more than they started with. Do not download. Go with the other options.

## Most critical reviews (10 lowest-rated)

### 1/5 — Dead

*2026-08-17, version 0.8.29*

You can’t even swap your coins anymore. It’s dead and they don’t care to fix it. SMH

### 1/5 — Es un robo

*2026-08-11, version 0.8.29*

No pierdan su dinero, me piden que revise mi reseña , la aplicación funciona , pero dicen que es para ganar dinero y en esta aplicación todos han perdido , es un robo, si quieres perder dinero compra zapatillas y camina .
Saludos !

### 1/5 — Es un robo

*2026-07-28, version 0.8.29*

No pierdan su dinero

### 1/5 — 정지사유도 안알려주는 운영진

*2026-07-23*

정지되서 문의했더니 지들 정책상 이유는 알려줄수 없다는게 어이가 없다.
돈을 쓰라고 한건 아니지만 돈을 쓰게끔 하는 환경을 만들어놓고 이유도 안알려주고 정지. 그 다음은 당신이 될수도 있습니다.

**Developer response:** 계정 접속과 관련하여 이 문제를 제보해 주셔서 감사합니다. 해당 사안을 면밀히 확인해 드리겠습니다. 고객님의 안전과 개인정보 보호를 위해 support@stepn.com으로 고객 지원팀에 연락해 주시기 바랍니다. 문의 시 STEPN 계정 이메일 주소와 현재 겪고 계신 오류 화면의 스크린샷을 함께 첨부해 주시면 감사하겠습니다. 신속하게 도움을 드릴 수 있도록 최선을 다하겠습니다.

### 1/5 — Not Receiving Verification Code on Email

*2026-05-29, version 0.8.29*

Not Receiving Verification Code on Email

### 1/5 — Scam, STAY AWAY

*2026-04-30, version 0.8.29*

All around a scam, used for almost 2 years and had everything wiped out due to so called “technical issue”.  Support doesn’t acknowledge it and won’t refund the money

### 1/5 — мошенники!

*2026-04-28, version 0.8.29*

это пирамида, потерял более 5млн рублей

### 1/5 — problem to log in

*2025-12-02, version 0.8.29*

I cant log in more than 1 year, have just made a very complicated entry to the stem. Nothing works (

### 1/5 — Скам!

*2025-11-13, version 0.8.29*

Дичайший скам! Денег похоронил целое состояние несколько лет назад тут.

### 1/5 — DO NOT USE

*2025-08-22, version 0.8.29*

They are basically going to steal any money you put in this account. You will get lost in a maze of different passwords, authentication processes, more passwords, seed phrases, and you have 10 seconds to enter it all or you can’t transfer or withdrawal anything. I can’t even just delete my account to ensure it doesn’t get hacked. This is a scam, do not use!!

## Most praised reviews (10 highest-rated)

### 5/5 — cool!

*2026-05-25*

もっと稼ぎたい

**Developer response:** STEPNサポートをご利用いただき、貴重なご意見をお寄せいただきありがとうございます。お客様からのフィードバックは、ユーザーの皆様に最高のサポート体験を提供できるよう日々努力している私たちにとって、大変貴重なものです。他に何かご意見やご質問がございましたら、support@stepn.comまでお気軽にお問い合わせください。

### 5/5 — 感谢

*2025-08-20, version 0.8.29*

感谢stepn让我收获了健康！

### 5/5 — Thanks

*2025-05-29, version 0.8.28*

Thanks stepn for services

### 5/5 — Late but I’m in it for the long term

*2025-05-27, version 0.8.28*

Fantastic job on the ecosystem would love to see the use of sparks actually being addressed tho that’s kind of one those things you shouldn’t ignore ..

### 5/5 — STEPN

*2025-05-01, version 0.8.28*

Love using this app and motivates me to get my steps every day!!

### 5/5 — Tuyệt vời

*2025-03-19, version 0.8.27*

Stepn mãi đỉnh , mong sớm trở lại thờ hoàng kim

### 5/5 — perfect

*2025-02-05, version 0.8.27*

perfect

### 5/5 — i like this

*2025-02-05, version 0.8.27*

i like this

### 5/5 — 呼吁stepn再起！

*2025-02-05, version 0.8.27*

非常好一个运动软件，真的应该重新搞起来，不要搞得太暴力，一年回收成本。这样肯定全球又重新火起来！这个游戏是有生命里力的！

### 5/5 — i love it

*2025-02-04, version 0.8.27*

i love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*