# Sterling Bank Online-Personal — user reviews > 43 indexed App Store user reviews of Sterling Bank Online by Sterling Bank of Asia, Inc. (A Savings Bank), rated 2.80/5 from 5 ratings. - Source: https://appshunter.io/ios/app/sterling-bank-online-personal/id1225810096/reviews - App overview in markdown: https://appshunter.io/ios/app/sterling-bank-online-personal/id1225810096.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (12 of 43) ### 2/5 — OUT-Dated App *2026-04-29, version 40.1.12* Not comparable to other banks’ apps. In a bad way. Log in is soooooo tiny you can hardly see ### 1/5 — Glitching *2025-02-27, version 40.1.05* I updated the app because it says that it needs an update. After the update, the notice is still there that it needs the update. I thought it was just a glitch so I uninstalled and reinstalled the app but it stayed the same. Lol ### 1/5 — still says to update app even though it is updated *2025-02-27, version 40.1.05* GHAD! ### 1/5 — Update *2025-02-27, version 40.1.05* What happen to the new update? I cant open my bank app now. ### 1/5 — Update to 40.1.05 *2025-02-27, version 40.1.05* Update completed but App still asks to update. Cannot proceed with the login due to this. ### 1/5 — Biometric Login *2024-05-07, version 30.1.02* Please add biometric login. Interface font changes whenever I login. ### 1/5 — Kinda frustrating to use *2024-03-21, version 30.1.02* PLEASE make improvements with your app. I always have to open and close the app before I could properly key in my credentials. Other features like adding favorites (for transfers, bills, and whatnot) could be better too. ### 2/5 — Payment unsuccessful twice *2024-03-21, version 30.1.02* Online transact not available ### 2/5 — Won’t open *2024-02-05, version 30.1.02* my sterling apps won’t open, i delete and re installed but it won’t work, i also refresh my phone but still not working. it won’t open anymore! What’s happening with the apps now? ### 3/5 — Buggy *2022-08-31, version 3.0.26* Latest update is so buggy. I went to the device binding registration process but it always prompt me with binding failed error even if the verification code sent to either my number or email is correct. ### 3/5 — Not working on iOS 15.1 *2021-11-12, version 3.0.19* Fix or update your app. It stopped working after Apple’s recent update. ### 1/5 — App is not working for iOS 15 *2021-11-11, version 3.0.18* App is working fine unti I updated my iOS to v15. App crashes just upon opening the app. Please fix! ## Most critical reviews (10 lowest-rated) ### 1/5 — Always not working *2025-11-30, version 40.1.10* The app is always crashing and I cant even log in. They do not provide you with alternatives or anything. Useless. Even the website is not working. Garbage. I hope theyre doing something to fix the issues ### 1/5 — Can’t log in to my account *2025-11-25, version 40.1.09* I tried to log in to my account but it says I’m already logged in to another device which is not true because I’m only using one device to log in. You can’t also log in in their website because you can’t find the log in option. If ever you find it which is goodluck to you - it will take forever to load. So I don’t have any way of checking my account balance. ### 1/5 — Worst bank ever *2025-11-21, version 40.1.08* Imagine a bank that the online banking is down for 2 weeks! I regret opening an account to this bank!!! ### 1/5 — CRIMINALS *2025-08-09, version 40.1.07* Sent money from Sterling to my Gcash account. Sending emails back and forth. Still havent received the money and now they are not replying🤡 ### 1/5 — Unable to Open the app *2025-02-27, version 40.1.05* The app said there is a new update. However when I updated the app on apple store and opened it, it still tells me that I need to update the app and route me back to apple store, but app is already updated. Please fix this asap ### 1/5 — update issue *2025-02-27, version 40.1.05* your app prompts an "update" available and when i updated it, the prompt is still there and won't let me log in. ### 1/5 — Not working *2025-02-27, version 40.1.05* I am now having hard time to log in to my account. It says to update the app and I did. But still cant log in. Fix your app! ### 1/5 — Poor UI/UX *2025-02-27, version 40.1.05* Poor UI implementation. UX on the latest release update is frustrating. Updated the app via Appstore but when I opened the app it’s still prompting me to update. If you click Update it brings you to the Appstore which no longer has the Update button (because the app is already updated!).It’s a circular bug! The Release and QA teams for this app should get their act together! ### 1/5 — Update *2025-02-27, version 40.1.05* Asking for an update and when its updated still asking to update the app??? ### 1/5 — Update Concern *2025-02-27, version 40.1.05* Nakapag update naman na ko pero bakit nabalik pa din cia sa UPDATE NOW ## Most praised reviews (10 highest-rated) ### 5/5 — Fixed the bug *2025-11-24, version 40.1.09* It’s not hard to log-in now. Thank you ### 5/5 — My APP stopped working *2021-10-31, version 3.0.18* Why my SBA app stopped working? I can’t even access it after i updated my ios to 15.1? ### 5/5 — Banking App *2020-07-22, version 3.0.4* Best Banking app ### 4/5 — Biometric Login *2023-03-16, version 3.0.29* The app works just fine but i think it would not hurt to include biometric login. ### 4/5 — IOS 15.1 *review update *2021-11-14, version 3.0.19* ***As of 14 Nov 2021, app is back working on IOS 15.1 The app doesn’t currently work iPhone 12 pro max on IOS 15.1. Please fix it. ### 3/5 — Other features *2025-06-17, version 40.1.07* I suggest to add features like generating/scanning QR code. It’s the most convenient way to send/receive money. Also, if you could consider adding features like biometrics, face ID & fingerprints for easy login. ### 3/5 — Update *2025-02-27, version 40.1.05* I’ve already updated the app. Still can’t log in. ### 3/5 — SOA request is not working *2025-01-24, version 40.0.04* Statement request is not working. ### 3/5 — LOG IN OPTION AND LEVEL OF SECURITY *2024-10-13, version 30.1.03* You must update your app like other banks that has fingerprint sensor or at least at face id also please add an option to lock card, other bank has that. If that happen i will change my rate, but for now 3 stars is the best i can give ### 3/5 — Face ID? *2023-02-02, version 3.0.28* Is it possible to have biometrics recognition for the app? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*