# Stoke Sentinel — user reviews

> 70 indexed App Store user reviews of Stoke Sentinel by Trinity Mirror Digital Media Limited, rated 4.20/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/stoke-sentinel/id1323006910/reviews
- App overview in markdown: https://appshunter.io/ios/app/stoke-sentinel/id1323006910.md
- Rating breakdown: 5★ 5 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Stoke Sentinel?

Overall sentiment: negative

**Pros**

- 👍 Keeps users updated on local news
- 🚀 Fast notifications
- 👍 Useful for local issues and football
- 👍 Reliable and accessible local news
- 👍 First for local news
- 👍 Brilliant and professional service
- 👍 Good for local news updates
- 👍 Well put together app
- 👍 Great app for local issues
- 👍 Keeps up to date with local news
- 👍 Fantastic for local developments

**Cons**

- 👎 News is usually old
- 👎 Limited articles behind paywall
- 👎 Reporting not worthy of subscription
- 👎 Reporters not from the area
- 👎 Over-reliance on 'Stokie' term
- 👎 Overlooks key areas like Newcastle under Lyme
- 👎 Dodgy advertising links
- 👎 App crashes frequently
- 👎 Too many adverts
- 👎 No designated Port Vale section
- 👎 Old news stays too long
- 👎 News not relevant to local area
- 👎 Trying to charge for local news
- 👎 Slow to update
- 👎 Slow all around
- 👎 Comments section issues
- 👎 Reviews disabled
- 👎 Old news on too long
- 👎 Some news not in local area
- 👎 Lacking login options
- 👎 Comments don't work
- 👎 Breaking news not cleared
- 👎 Covers stories from anywhere
- 👎 Live game coverage removed
- 👎 New look hard to navigate
- 👎 Unfiltered/racist comments allowed
- 👎 Poor grammar and spelling
- 👎 Comments removed for opinions
- 👎 Depressing content
- 👎 Shoddy journalism
- 👎 Dull design
- 👎 Factual inaccuracies
- 👎 Trolls present
- 👎 Perplexing focus on homes/businesses
- 👎 Poor local coverage
- 👎 Disparaging outlook
- 👎 Newcastle-under-Lyme underrepresented
- 👎 Stories by people with no local knowledge
- 👎 Slow, clunky app
- 👎 Comments rarely load
- 👎 Dreadful scrolling
- 👎 Unresponsive app
- 👎 Old app was better
- 👎 Comments removed for certain words
- 👎 Shambolic reporting
- 👎 Amateur journalism
- 👎 Old stories persist
- 👎 Stories repeated
- 👎 Muddled stories
- 👎 Vicious right-wing postings
- 👎 Poor moderation
- 👎 Embarrassing English grammar
- 👎 Complaints ignored
- 👎 Confusing videos
- 👎 Exaggerated weather forecasts
- 👎 Incorrect pictures with stories
- 👎 Horrible redesign
- 👎 Sparse and unfinished design
- 👎 Poor navigation
- 👎 Overlapping news tabs
- 👎 Limited sport tab
- 👎 Minimalism over user help
- 👎 App redesigned by non-user
- 👎 Old version better

**Commonly reported bugs**

- App crashes when posting comments
- App crashes due to excessive adverts
- App won't open after update
- Message: 'There was a problem configuring your app'
- App crashes after latest update
- App won't load after last update
- App won't configure after update
- Update rendered app useless
- App crashes when reading comments
- New version won't download
- Unable to see comments
- Can't sign in
- Won't let me change password
- Comments section issues
- Login issues
- Video links to wrong reports
- App won't load on startup
- App is hard to navigate

**Most requested features**

- Designated Port Vale section
- Ability to log in with Google on Apple devices
- Choice of font and text size
- More Port Vale coverage
- Better navigation
- Improved layout
- Dark mode option
- Advanced analytics dashboard

## Newest reviews (18 of 70)

### 2/5 — Not a patch on the Sentinel of old

*2026-01-19, version 9.5.14*

Live updates always promised but usually the article still shows that hours later. Also a very poor moderating tool is used to disable comments with one word out of place. If your reading this review and thinking of paying the £20 fee my advice would be don’t bother, I’ve just cancelled my subscription for next year, just wish I had done for this year.

### 2/5 — Poor Sentinel Substitute

*2026-01-16, version 9.5.14*

App in itself works though recently changes have made it less easy to use.  Main issue is standard of the con-tent - stories syndicated from other areas, stories repeated on regular basis - shown to be current.  Stems from issue of no local office and the running down of local newspapers.  Dodgy links to advertising.  Shame limited ways to access local newspapers.  Other apps seem to have reliable content eg MEN and Derbyshire live but not SOT Live.

### 2/5 — Don’t Bother

*2026-01-13*

Don’t bother with this app the news is usually old and on other occasions doesn’t even relate to North Staffordshire. They limit the number of articles you can view each week just to try and make you take out an expensive subscription.

### 1/5 — App crashed after latest update.

*2024-07-19, version 9.3.2*

Good afternoon, you up? i’m sure you’re aware that your app is crushed and no longer works. Websites fine but app won’t open.
“there was a problem configuring your app”  is all the support information that we get

### 1/5 — App not working

*2024-07-19, version 9.3.2*

Since last update app won’t load and get a message ‘cant configure your app’ - no online support

### 1/5 — Broken app

*2024-07-19, version 9.3.2*

Very disappointed in the latest version of the app, which refuses to run and halts at a screen which says that there is a problem configuring the app.
Removed app and reinstalled, but the problem persists.

### 1/5 — Suddenly won’t configure

*2024-07-19, version 9.3.2*

I have used this app daily and since the update i get a message to say the app can’t be configured. My husband has no issue on his iPad. I can’t use the app on either my iPad or iPhone. Really disappointing

### 2/5 — Disappointed

*2024-07-18, version 9.3.2*

I have found the app ok until the latest update when I just get a message saying  ‘unable to configure app’. Have tried deleting and reinstalling the app but no joy.

### 3/5 — Update rendered app useless

*2024-07-18*

Update of app to version 9.3.2 now it doesn't work at all. Just get front page asking to press refresh but nothing happens. Yet another case of if it ain't broke don't fix it!

**Developer response:** Thank you for your feedback. We have identified the issue and a fix has been put in place, the app should respond properly in due course as the fix propagates. We apologise for any inconvenience this has caused. The Reach PLC Apps Team

### 1/5 — Update

*2024-04-22, version 9.2.4*

Why does leek and Cheadle never update, been over 2 weeks now, ok if you want to read about drugs and crime in the middle of Hanley, turning into a pointless app, who charge for the pleasure,

### 2/5 — Adverts galore and crashes when reading comments

*2024-01-30*

To many adverts and news that isn’t relevant from local area- also since recent update crashes when reading comments

### 1/5 — Garbage

*2024-01-10, version 9.2.1*

Trying to charge people to read the local news, should be ashamed of yourselves…..

### 1/5 — Port Vale

*2023-11-29, version 9.1.1*

Never any mention of port vale seems ever article is Stoke city

### 2/5 — Update fail

*2023-10-13, version 9.1.0*

Was a great app but last update has ruined it, bizarre layout that makes no sense

### 1/5 — Rubbish

*2023-02-06, version 8.3.1*

Absolutely rubbish site. Very slow to update. Very slow all round really.

### 3/5 — Unable to see comments

*2022-10-13, version 8.2.0*

Reloaded twice still get the “ooops!”

### 1/5 — Don’t bother.

*2022-10-09, version 8.2.0*

I closed my account and deleted the app due to the fact the site is full of unnecessary news and a lot of the time reports on other cities that as nothing to do with Stoke In Trent but mainly they don’t like reviews with genuine honest opinions and find most of my reviews disabled.

### 1/5 — cra

*2022-09-06, version 8.1.2*

no you haven't fixed the comments

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t Bother (it’s getting worse)

*2026-08-15*

Don’t bother with this app the news is usually old, can be found on other sites (for free) and on other occasions doesn’t even relate to North Staffordshire. They limit the number of articles you can view each week just to try and make you take out an expensive subscription.

### 1/5 — Glad to see Sentinel name back BUT reporting content not worthy of paid subscription.

*2026-07-23*

Depressingly poor ‘local’ reporting from reporters not from the area. Weirdly obsessed with calling locals Stokies (no-one local does) and doesn’t understand the Sentinel newspaper and online brand remit used to be stories in North Staffs and South Cheshire. Key areas are now overlooked and forgotten - notably Newcastle under Lyme. Poor reporting, not worthy of a subscription.

### 1/5 — Do not pay for this app

*2026-06-03, version 26.4.8*

Most articles are behind a pay gate, but just use the website and you can read it all

### 1/5 — Scandalous

*2026-05-12, version 26.4.8*

20 articles a week for free, after that you have to subscribe! Absolute joke of an app.

### 1/5 — Skoni

*2025-07-10, version 9.5.5*

Same here, since updating the app, nothing changes!!

### 1/5 — Impossible to read. Pages keep crashing

*2024-10-21*

There are so many adverts getting in the way that the pages keep crashing, making this app impossible to read. 
Looking back through the comments on here, this problem has been going on for more than a year and despite repeated developer messages saying “the issue is fixed”, it never is. 
How useless are the app’s developers? They can’t fix their own app and they think customers are stupid and will be palmed off with “oh, we’ve fixed it”. 
Well, developers, here’s a clue to actually, really fixing this app: stop trying to squeeze so many damned adverts in. They are causing the problem. 
The advertisers can’t be happy with you anyway - as no one sees their ads. And readers certainly aren’t happy. 
The solution is not exactly rocket science…

**Developer response:** Hi there, you can edit your tabbed navigation by adding any topic you like from the Discover View, this includes tabs for Stoke City and Port Vale, among many others. Tap the Discover Tab at the bottom of the screen, then tap the plus button next to any topic you want to see in your tabbed navigation. Or simply view that topic by tapping its name. There are many new features in the app, including Tag navigation, simply tap any Tag at the top of any article, to view more related content. We hope you will reconsider your review. The Reach PLC App Team

### 1/5 — Port Vale Coverage

*2024-10-14, version 9.3.7*

Why is there no designated Port Vale section?

### 1/5 — Latest update

*2024-10-08, version 9.3.6*

The app crashes when I try to post a comment.

### 1/5 — Old news

*2024-09-19, version 9.3.4*

The information is days old not kept up to date with current 
news. It’s always the day before or later.

### 1/5 — Since update 2 days ago app not working

*2024-07-19*

Since the version update two days ago now, SOT live will not work on my iPhone 14. Can’t even contact support because you have to contact them through the app so hope SOTLive looks at these reviews so they know that the app is not working. Keeps coming up with 

There was a problem configuring the app and to refresh.

 But the app won’t refresh. Even deleted and reinstalled but now won’t work. Help.!!!

**Developer response:** Thank you for your feedback. We have identified the issue and a fix has been put in place, the app should respond properly in due course as the fix propagates. We apologise for any inconvenience this has caused. The Reach PLC Apps Team

## Most praised reviews (10 highest-rated)

### 5/5 — Problem Configuring Your App 🙈

*2024-07-23*

Since updating the app I can’t even open it let alone use it…. All I get now is 👉There Was A Problem Configuring Your App👈 tried deleting & reinstalling but still the same problem 😏

Problem was quickly solved so re-reviewing to give 5⭐️

**Developer response:** Thank you for your feedback. We have identified the issue and a fix has been put in place, the app should respond properly in due course as the fix propagates. We apologise for any inconvenience this has caused. The Reach PLC Apps Team

### 5/5 — Dead  Canadian Geese

*2022-10-20, version 8.2.0*

I reported 2 dead geese on Cauldon Canal yesterday

### 5/5 — Very Useful

*2020-12-05*

A very reliable and accessible way of keeping up to date with local news. Thoroughly recommended.

### 5/5 — First for local news.

*2020-06-25*

Let’s you know what’s going on in your local area.

### 5/5 — Fantastic service

*2020-05-08*

It’s so important to me to be updated on the latest news etc whether local or national and this app brings it to my fingertips anywhere and anytime. Brilliant and extremely professional service. Thanks

### 5/5 — Best app

*2019-12-29*

The best app I have found so far for local news with not too much delay between the event and the reporting of it. Initial reports are a bit short on detail, usually waiting for statements from the agencies involved, but it is easy to follow the blog to get updated as more news is revealed.

### 5/5 — OK App.

*2019-09-04, version 6.0.7*

It dose the job. Makes this local rags product look OK and the comment board is littered with casual racism.

### 5/5 — Tarka

*2019-08-11, version 6.0.0*

Great app keeps me updated on live events currently ongoing

### 5/5 — Brilliant

*2019-05-11*

Great app keeps you up to date with the latest news  . Fast notifications as it happens

### 5/5 — On the ball

*2019-04-08, version 4.2.5*

Very well put together app.
Fast news updates for local issues and footie

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
