# Stone Identifier - Rock Finder — user reviews

> 200 indexed App Store user reviews of Stone Identifier by App Holdings, rated 4.40/5 from 1,542 ratings.

- Source: https://appshunter.io/ios/app/stone-identifier-rock-finder/id1608573202/reviews
- App overview in markdown: https://appshunter.io/ios/app/stone-identifier-rock-finder/id1608573202.md
- Rating breakdown: 5★ 1,194 · 4★ 120 · 3★ 69 · 2★ 30 · 1★ 129

## What do users think of Stone Identifier?

Overall sentiment: negative

**Pros**

- 🤗 Helpful for identifying rocks and minerals
- 🧠 Informative details on specimens
- 👨‍🏫 Educational for students and kids

**Cons**

- 🤷‍♂️ Inconsistent and inaccurate identification results
- 💰 Expensive subscription model
- 🔒 Difficult to cancel subscription
- 🙅‍♀️ Limited free usage
- 🤖 Feels like an automated response rather than a knowledgeable app

**Commonly reported bugs**

- App crashes or freezes during use
- Server connection issues prevent identification
- Incorrect or nonsensical identification results

**Most requested features**

- Allow manual rock/mineral identification input
- Provide more detailed information on each specimen
- Improve accuracy of identification algorithms
- Offer a one-time purchase option instead of subscription

## Newest reviews (19 of 200)

### 2/5 — I’m so sorry😣🥺🙁

*2026-07-19*

I got this game and it didn’t work and it said that my internet was not working so I asked my dad if the Wi-Fi isn’t working and he said that it was but then I asked what was wrong and he said that it was trying to reach a app that he had not approved soo…. Sorry?

### 2/5 — Was great

*2026-04-05*

I am sad to say this app doesn’t work as it did a few months ago. I’ve tried coming back thinking the app, will get fixed but it always says “couldn’t connect to the server”. It doesn’t matter if I’m on wi-fi or 5G it doesn’t work for me so I can’t recommend. It was cool in the beginning.

### 2/5 — Needs improvement

*2026-02-21*

Every time I try to take the picture, when it's almost done loading, it says to check my internet connection and try again. My internet connection is very good right now but it says that still every time.

### 1/5 — It will not connect to the server

*2026-02-19*

I have resized and resized and resized my images to the point where I can’t make them any smaller. I’ve tried Wi-Fi no Wi-Fi two different phones and the home Wi-Fi, (which is perfectly fine everywhere else), and I cannot connect to the server to identify the rocks I’m uploading. This is the most frustrating experience I’ve ever had and I’ve had an iPhone since 2009.

### 1/5 — this app SUCKS!

*2026-02-01, version 3.12.1*

i downloaded this today and you dont know how much i regret it. i took a picture of literally QUARTZ and it says "this doesnt look like a stone". what do you mean quartz isnt a stone??

### 1/5 — DO NOT GET

*2026-01-30*

I have been looking for an app that identify rocks, but this one you only get to identify one rock a day unless you buy it . It won’t even tell you how much it’s worth if you don’t buy it. horrible app I do not recommend but if you’re willing to buy it, you’re willing to buy it, but I’m not.

### 1/5 — Paid subscriber

*2026-01-10*

I bought the full year and how ironic it kept giving me a server error after I paid. So I deleted the app and now it wants more money. What a joke. If there were negative stats I would give.

### 2/5 — Kinda disappointed

*2025-12-30*

So basically I tried taking a picture of an amethyst and it said “ rock not identified”.
And also im trying to find a crystal app that doesn’t make you use premium and this isn’t one of them.

### 1/5 — This is so bad

*2025-12-21, version 3.11*

Why does it  cost money

### 1/5 — Why can I not find out what a rock is for free?

*2025-11-17, version 3.8*

All I want to know is what the rock is. I don’t need to pay £8 a month just to see what a rock is.

### 1/5 — Could not identify

*2025-09-13*

This app is completely useless without paying for a subscription. It only gives you 5 pictures a day. Took photos of the same rock (crinoids) and it either came back as unknown or incorrect. Don’t waste your time

### 1/5 — App does not work do not get!!!

*2025-08-31*

I got this app because I kept finding cool rocks in my backyard but apparently the app even if you have good WiFi will not scan rocks but somehow it can scan everything else that is not even a rock!!!

### 1/5 — Unable to cancel

*2025-08-17, version 3.8*

I found this app marginally helpful and then was unable to access any settings to cancel it.

### 1/5 — Doesn’t work

*2025-08-05, version 3.8*

The image finder comes up with an error. The button to contact the app developer also does not work. Complete rip off.

### 1/5 — Doesn’t work

*2025-08-05, version 3.8*

Doesn’t work

### 1/5 — signed up for trial immediately charged full price

*2025-08-02, version 3.8*

Oh and it also doesn’t work :)

### 1/5 — Didn’t work

*2025-07-28, version 3.8*

App never would connect to the server.  Nothing wrong with my internet.

### 1/5 — Can’t access the app since I purchased it. Says can’t connect to server over and over

*2025-07-26*

Have not been able to access the app as it wrongly says not connected to server no matter if I am or not. I reached out and haven’t heard anything back

### 1/5 — Paid subscriber

*2025-07-12, version 3.8*

I bought the full year and how ironic it kept giving me a server error after I paid. So I deleted the app and now it wants more money. What a joke. If there were negative stats I would give.

## Most critical reviews (10 lowest-rated)

### 1/5 — Server connection

*2026-07-23, version 3.12.4*

Cannot connect to the server. Can’t figure out why

### 1/5 — Really …

*2026-06-21, version 3.12.3*

Only are able to scan 1 rock every one day 101% STUPID I SCANNED AMETHYST AND IT SAID QUARTZ DO NOT GET THIS APP AND CREATOR DO NOT EVEN THINK ABOUT WRITING BACK
(DO NOT GET THIS APP)

### 1/5 — Disappointed

*2026-05-19*

It gets the same error « can’t connect to servers » for everything. Nothing loads in the app. I uninstalled and reinstalled, power cycled, I have internet, a compatible phone. Flop.

### 1/5 — It’s not even working

*2026-05-15, version 3.12.1*

Scam don’t get it

### 1/5 — The app Doesn’t work

*2026-04-16, version 3.12.1*

It doesn’t identify anything

### 1/5 — Junk app

*2026-04-10, version 3.12.1*

What a waste.  9 out of ten times I’m getting a message claiming that my rock is not a rock.  1 out of ten times it gives an id that is way off.  Can’t believe such a horrible app is on the market.

### 1/5 — Useless

*2026-04-05, version 3.12.1*

It doesn’t identify anything

### 1/5 — Terrible app

*2026-03-26, version 3.12.1*

This app does not work! I have been trying for 2 days and at different times to use it and I keep getting a not connected to the internet. My wifi and cellular data work fine. App sucks!

### 1/5 — Couldn’t even use the app

*2026-03-25*

When I downloaded this app and finished the tutorial, I could not even scan a rock. Every time I hit the scan button, it wouldn’t work, instead it would put me on one of the pages.

### 1/5 — Won’t work

*2026-03-24*

I know it’s only the free version I’m trying but if it won’t work there doesn’t seem any point in paying a subscription. I’ve tried it on 2-3 different rocks/minerals the last 4 days and every time I try to identify anything it gives an error about not being connected.  My phone is connected to the internet so I’m not sure what its problem is. Point being is if it won’t identify anything the app is useless.

## Most praised reviews (10 highest-rated)

### 5/5 — Maingu

*2026-06-28, version 3.12.3*

Sospeter

### 5/5 — Bye N

*2025-04-29, version 3.8*

Great and awesome

### 5/5 — Rocking made EZ

*2025-01-04*

Love this informative app details specimen, authenticity, origin, valuation. Saves research time and satisfies collective research & information. Wonderful tool for students and young kiddos getting them interested in science and getting outdoors instead of video game distraction.

### 5/5 — Grandson Rocks

*2024-08-16*

I downloaded the app so I could identify rocks/gems with my 5 year old grandson.  He was so excited to scan them and see what they were.  This was so much more fun than trying to communicate with him while he’s watching TV! I am going to sign up for the year subscription because I know when I visit him he is going to want to use the app.

### 5/5 — I like this app

*2024-07-29*

I've been using this app for a long time but decided to write a review only now. I think it’s an excellent educational tool for anyone interested in geology. The rock identification feature is precise, and I appreciate the extensive information it provides about each type of rock. The cataloging function has been particularly useful for organizing my collection. I also enjoy seeing the app become more useful and higher quality with each update. However, it would be even better if there was a feature to manually edit rock names when the app can't identify them perfectly. This enhancement would make an already great app even more useful. Thank you.

### 5/5 — Cool App

*2024-03-29, version 2.1.6*

I like it. I like it allot

### 5/5 — Great app to find out if your crystals are real

*2024-01-30, version 2.1.4*

I had an idea of what my stones & crystals were but this app helped identify them completely. It was also helpful at identifying which ones were real or fake. Important for those who don’t have a lot of background in stones & don’t want to invest in counterfeits

### 5/5 — Real Rate: 1 star

*2024-01-07, version 2.1.2*

It is very inaccurate. I was using crystals i already knew to see if it was able to name them, or be close enough, and it was getting them wrong. It was also unable to names shaped crystals (as in crystals formed into a smoother shape). Then, you can not scan more than 3 crystals at a time unless you’re paying 5.99 a month. Definitely a waste, especially considering the incorrect crystal matches.

### 5/5 — I’m Sorry!

*2023-12-31*

I know it’s most likely me! But all I kept getting was the screen with the camera and I take the picture sometimes it got it right sometimes it didn’t. The only time it got it right was when it was Quartz! So I didn’t find the app to be as diverse as I thought it was and I’m quite sure I’m using it wrong. I couldn’t find any instructions or directions anywhere to help me so I went ahead and canceled my free trial. I’m sorry it looks like such a great app, but I know my brain doesn’t work very well anymore and I’m having trouble! But thank you for letting me give it a shot.
Sincerely,
Mary Janice Bian

**Developer response:** Hello Mary Janice Bian,

Thank you so much for trying out Rock Identifier and for your kind words. We're grateful for your feedback. It sounds like you had some difficulty with the app's interface, and we're sorry to hear that it wasn't as intuitive as it should be. We're committed to making our app more user-friendly and accessible, including clear instructions and guidance.

Your experience gives us valuable insight into how we can improve. If you decide to give Rock Identifier another try in the future, we're here to assist you at rockid.support@gmail.com. We'd be more than happy to help you navigate the app and make the most of its features.

Thanks again for giving the app a chance, and we wish you all the best.

Warm regards,
Rock Identifier Team

### 5/5 — Rock seeking

*2023-06-23*

I have been crazy about finding rocks since I was a little kid on our vacations camping trips I would sneak them in to the car and hide them somewhere so I could take them home I have learned a lot from this app and I will be going by every thing that you said about the rocks and stuff thank you for sharing it with us

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
