# Stop & Shop Rx — user reviews > 198 indexed App Store user reviews of Stop & Shop Rx by The Stop & Shop Supermarket Company, rated 4.80/5 from 3,251 ratings. - Source: https://appshunter.io/ios/app/stop-and-shop-rx/id1445439655/reviews - App overview in markdown: https://appshunter.io/ios/app/stop-and-shop-rx/id1445439655.md - Rating breakdown: 5★ 2,893 · 4★ 232 · 3★ 44 · 2★ 16 · 1★ 66 ## What do users think of Stop & Shop Rx? Overall sentiment: positive **Pros** - 🚀 Easy to use app - 👍 Friendly and knowledgeable staff - 🚀 Convenient prescription refills - 👍 Great customer service - 🚀 Fast and efficient pharmacy - 👍 Personalized attention - 🚀 Smooth prescription transfer process **Cons** - 🐛 App login and functionality issues - 🐛 Payment processing problems - 🐛 Prescription status not always accurate - 🐛 Inability to manage account details in app **Commonly reported bugs** - Frequent app crashes - Login issues with password reset - Inability to add payment methods - Prescription refill requests not always received **Most requested features** - Ability to delete old prescriptions from profile - Option to choose pickup time slot - Automatic refill notifications - Detailed prescription information in app ## Newest reviews (13 of 198) ### 2/5 — Severe limitations and glitches *2026-07-27, version 3.2.1* The app only provides basic information and has numerous glitches and limitations. It sends out texts about “your prescription” but doesn’t indicate which prescription. Worse, when any prescription hits a snag (out of stock, need info from provider, blocked by refill laws, etc.) that prescription simply disappears from your account. You end up making endless calls directly to the pharmacy to get basic information. Not a great user experience overall. ### 3/5 — Fix FEEDBACK section in pharmacy & grocery *2026-01-28, version 3.1.6* Every time I try to login, I have to change the password, so I checked off biometric. Hopefully it keeps working. When a request is made to reset the password & you are sending an email, please state the email is coming from RBS Wallet! There is no indication it is linked to Stop & Shop. I thought I was getting a scam. I called the customer service # & had to navigate through a maze of recordings to get a live agent. He asked for my name, address, dob, phone# & I gave the information. Then he asked for the pharmacy location & last script. I started to feel uneasy & asked where he is physically located, he replied the US. I doubted that, due to his heavy accent & I asking him to slow his pace. He said he had a few more questions but I declined to answer & told him that he never tried to verify me with a text or email for me to respond back to him. He said maybe my doctor’s office can help & we ended the call. ### 3/5 — “House cleaning” needed & missing Rx info *2025-12-13, version 3.1.6* When I look at the list of medication’s under Refills from Account & History, it’s bloated with obsolete entries, making trying to find what I want to mark for a refill a little difficult. While on one hand, I do like a historical archive list, for a list where I’m trying to select what to refill, it would be very helpful if a provision was made with some means of house cleaning where I could remove the obsolete entries. Additionally, it would be very helpful if you could include just one tiny bit of extra information in a medication’s entry under the “View Details” info…. that info being the “quantity” (the quantity of the medication, e.g. # of pills). It would help me understand why a refill can’t be done and when a refill could be made. Thanks ### 2/5 — PLEASE FIX BUGS *2025-09-12, version 3.1.5* Please fix bugs with logging in, prescriptions, etc. they’ve been going on for months. I can’t even use the app because it constantly crashes ### 4/5 — RX *2025-07-27, version 3.1.5* Trouble logging on to rx app ### 4/5 — Stop and shop pharmacy ronkonkoma *2025-07-13, version 3.1.3* Great staff. Always helpful and professional. ### 5/5 — Prescription *2025-06-27, version 3.1.3* Love the app, just scan info there , click pickup today and I’m done. ### 5/5 — Awesome *2025-06-17, version 3.1.3* The Pharmacy always is top notch ### 5/5 — Nice *2025-06-16, version 3.1.3* Does everything o need it to do ### 5/5 — Refill *2025-06-08, version 3.1.3* Very easy process to get medication refills thru Stop&Shop ### 5/5 — Great service *2025-06-08, version 3.1.3* Three times better than CVS and a galaxy better the Walgreens. Thank you. ### 5/5 — Easy *2025-06-08, version 3.1.3* Easy ### 5/5 — Chris the Pharmacist *2025-05-26, version 3.1.3* The nicest person I’ve ever dealt with when it comes to all of my medications. My wife and I have been a patient of Chris the Pharmacist for over 7 years! He’s by far the best Pharmacist on Long Island NY ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t log in *2026-02-02, version 3.1.6* Can never sign in. Always get an unexpected error. ### 1/5 — App Not Working *2025-12-03, version 3.1.6* This is the worst App I have ever used. As of 2 days ago it just stopped working and says there is an error and to try again. Well I have tried everything as well as deleting and reinstalling the app to no avail. Cannot reach support either. Since the app has sensitive information it’s extremely frustrating to say the least. Take some advice from the Walgreens Pharmacy App. ### 1/5 — App not working *2025-10-29, version 3.1.6* It has been almost a month and I have not been able to login on my app or the website. I deleted the app and redownloaded but it is still not working. ### 1/5 — Doesn’t work *2025-07-08, version 3.1.3* Can’t pay with HSA card, can’t edit card details, can’t manage wallet. These issues have not been resolved in months. The app is not very intuitive. It needs work to make it more user friendly. Someone do their job! ### 1/5 — Won’t take credit card info *2025-06-18, version 3.1.3* It’s been broken for at least 6 months. When I enter my credit card info to pay in advance for prescriptions it displays a page of computer errors and code. There’s no way to contact the app developers or report the problem. ### 1/5 — app bugs *2025-06-10, version 3.1.3* i can’t pay for my medication using the pharmacy app ### 1/5 — Payment System Doesn’t Work *2025-06-02, version 3.1.3* Your app offers to let me pay online before pickup and then doesn’t recognize a valid credit card. I tried multiple times, now I have the same card information in there multiple times and no way to delete it. If you can’t recognize a valid card, I don’t want to trust you with my financial information at all. Fix this and I’ll update this review. ### 1/5 — Bad app *2025-04-18, version 3.1.3* This app is not well designed and is different every time I try to open it and every time it’s a new way to log in. ### 1/5 — Bare minimum *2025-04-18, version 3.1.3* This app is only useful for refills & is still very limited, press a checkmark to refill. Does not let user know when script will be ready. Cannot make a refill automatically. ### 1/5 — No way to delete old Rx *2025-03-29, version 3.1.3* My son uses 8 meds. Over 2 years we’ve accumulated about 100 rx as the doctors reissue prescriptions. And there’s no way to delete the old ones. The rx history list is now a mess. Help! ## Most praised reviews (10 highest-rated) ### 5/5 — No drug name during notifications *2026-06-23, version 3.2.1* Why can’t the app include the first three letters of the drug when notifying me that my drugs ready or need approval. I order many drugs at one time for my husband and me. I can’t keep running to the store to pick up drugs when they aren’t all there? ### 5/5 — Customer *2026-06-11, version 3.1.7* I am very happy about the price of our prescriptions. No lines is great! ### 5/5 — Great ! *2025-12-22, version 3.1.6* Good pharmacy friendly pharmacist, and staff. ### 5/5 — RX Refill *2025-11-10, version 3.1.6* Love the scan Rx label feature. ### 5/5 — JJ *2025-08-20, version 3.1.5* Stop & Shop on South Road in in Poughkeepsie is a great pharmacy. Friendly and professional staff!Always on time, always ready. ### 5/5 — Easy app for refills *2025-07-08, version 3.1.3* Very easy to use. ### 5/5 — West Islip Location *2025-07-06, version 3.1.3* Always a pleasure to deal with. Never any problems and simple to refill or pickup new prescriptions. The Pharmacist and staff at this particular location are always working at their best. Polite, respectful of my information and always eager to help. Highly recommended. ### 5/5 — 1 *2025-07-05, version 3.1.3* Always a delight and welcoming ### 5/5 — Ease of transfer Rx *2025-07-01, version 3.1.3* This app made it easy to transfer my Rx from Optum Rx to Stop & Shop ### 5/5 — Great team *2025-06-29, version 3.1.3* The Ptown pharmacy is always nice and helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*