# Stop & Shop — user reviews > 803 indexed App Store user reviews of Stop & Shop by The Stop & Shop Supermarket Company, rated 4.60/5 from 107,443 ratings. - Source: https://appshunter.io/ios/app/stop-and-shop/id423801622/reviews - App overview in markdown: https://appshunter.io/ios/app/stop-and-shop/id423801622.md - Rating breakdown: 5★ 85,232 · 4★ 11,743 · 3★ 3,378 · 2★ 2,035 · 1★ 5,055 ## What do users think of Stop & Shop? Overall sentiment: neutral **Pros** - 👍 Convenient digital coupons - 🚀 Faster and more user-friendly app - 💡 Helpful customer service - 👍 Ability to view order history and past purchases **Cons** - 🐛 Frequent app crashes and freezes - 🔍 Difficult to find and apply coupons - 🔍 Inaccurate inventory and out-of-stock items - 🔍 Confusing and unintuitive interface - 🔍 Delivery and pickup issues - 🔍 Lack of accessibility features for visually impaired users **Commonly reported bugs** - Login issues and session timeouts - Inability to remove expired coupons - Inconsistent behavior when adding items to cart - Incorrect pricing and sale information **Most requested features** - Ability to sort shopping list by store aisle - Option to automatically apply rewards and coupons - Improved search and filtering functionality - Seamless integration between in-store and online shopping ## Newest reviews (10 of 803) ### 2/5 — Difficult *2026-08-23, version 9.3.0* App is difficult to use when making changes to account and verifying. Moves slow ### 4/5 — It’s Good When It Works *2026-08-22, version 9.3.0* I try to utilize the shopping list feature and it doesn’t like to let you scroll down. It hops back up to the top making it very difficult to see all the items in your list when you have many added. When I say many I mean it even has issues with less than 20 items in the list. I like the ability to digitally add coupons. I just wish I could do it all from the app and not have to also check-in at the store. ### 4/5 — Can’t log in either way *2026-08-19, version 9.3.0* Nothing is working ### 2/5 — Out of your mind *2026-08-16, version 9.3.0* You want me to enable Face ID for your grocery store app? You’ve lost your mind. Why would your customers need or benefit from that level of security just shopping for groceries?? Ridiculous. ### 4/5 — User friendly *2026-08-16, version 9.3.0* This app took a little while to get used to, however; once I figured it out it made my shopping experience more efficient. My one note would be to add an option to add all coupons as oppose to going through them individually. ### 3/5 — Glitching Shopping List *2026-08-16, version 9.3.0* Shopping list is consistently glitching, at least when using my iPhone. Select an item to add to cart and the screen glitches to a different section of the list , sometimes multiple times, making you have to find where you left off again. Very Frustrating! ### 4/5 — Website is easy *2026-08-15, version 9.3.0* The website has the info I’m looking for especially ingredients and prices also sales. Too bad the store really sucks. ### 4/5 — Digital coupon list *2026-08-14, version 9.3.0* 1. We need a button to remove items when we change our mind and decide not to buy something. 2. The app should NOT add items to my list of chosen digital coupons. Today I chose 5 items but there were 24 on my list to print! Not good! Thank you for the app improvements made so far. ### 3/5 — 3 because *2026-08-12, version 9.3.0* It works perfectly on my iPhone but not on my iPad. Whenever I search it says error. Recently had an update and thought that would fix it but nope ### 3/5 — Good app *2026-08-10, version 9.2.2* Great with keeping me up to date with selections but every time I check out the total is always more then stated ## Most critical reviews (10 lowest-rated) ### 1/5 — Signs out too often. *2026-08-23, version 9.3.0* The app itself is fine however, it’s incredibly frustrating when you’ve left your home and are now on the store only to find that you have been signed out of the app. The facial recognition only works if you’re signed in. Therefore, good luck if you can’t remember your sign in details. ### 1/5 — App no long shows weekly Non personalized Go Point promos *2026-08-20, version 9.3.0* App and weekly ad are horrible as far as the weekly non personalized go point promos. I want to be able to plan ahead before I shop. Why are they not ALL listed somewhere. I am referring to the Spend $15 on such and such and get 500 points weekly promos. Once in a while one may be in the circular, one may be on the app home page. But others can only be found by wandering up and down every darned aisle looking for signage. I don’t have that kind of time. It smacks of sneakiness and reluctance to actually give the customer these bonus points. The weekly promos should be all in one place on the app and website. We should not have to go on a scavenger hunt to find them. It is outrageous and offensive. And how convenient that neither the app nor the website will allow me to send feedback… ### 1/5 — Terrible app *2026-08-14, version 9.3.0* Doesn’t load my store when I try and select it. It’s extremely frustrating. ### 1/5 — Store location *2026-08-13, version 9.3.0* The app has my store set 100s of miles from me and it won’t let me change it no matter how many times I try and reset it ### 1/5 — Sucks *2026-08-10, version 9.2.2* Impossible to sign in if you’re a longtime shopper who just started using the app ### 1/5 — App crashes after every scan *2026-08-08, version 9.2.2* I usually use the self scanners in the store because this app crashes after every scan. If the app is reloaded, it does prompt to resume, so thankfully you don’t lose your basket, but it’s really annoying. ### 1/5 — App update *2026-08-08, version 8.16.2* You took the digital app away from people that have old still usable iPhones. I can not get any updates now and the stop and shop app is disabled. I can still use other grocery stores apps. Stop and shop is the only grocery store that has placed an update that requires a newer iPhone. Very disappointing ### 1/5 — Difficult to use *2026-08-06, version 9.2.2* When viewing the weekly ad using the grid view the content loads very slowly ### 1/5 — Terrible app *2026-08-06, version 9.2.2* Doesn’t tell you where in the store you can find these products, like what aisles these products are in. So this app is a complete waste of actual shopping time. ### 1/5 — rewards *2026-08-04, version 9.2.2* my review is horrible because i have lost many reward points i earned on the app. i had to call the main company and get them credited back on as they confirmed it shows they were redeemed but on my reciept they are not credited back. the app is horrible it never takes the points it just loses them. rip off by stop and shop ## Most praised reviews (10 highest-rated) ### 5/5 — :) *2026-08-25, version 9.3.0* I love it! it very convenient and easy to use ### 5/5 — Gas Rewards *2026-08-24, version 9.3.0* So great to get a discount on gas in this economy👍 ### 5/5 — Great sales *2026-08-19, version 9.3.0* Great sale prices ### 5/5 — Coupon failure *2026-08-17, version 9.3.0* Shelf tag said there was a $4 off each coupon for Native deodorant if you bought two. Does not appear in app. ### 5/5 — Manager *2026-08-14, version 9.3.0* I like the hospitality and Organization of all items which is clean well Organized; as a neighbor I am every day shopping at Stop and Shop for the 20+ years . ### 5/5 — Good People *2026-08-12, version 9.3.0* The people are friendly and knowledgeable , like we’re to FIND STUFF . ### 5/5 — Best Supermarket *2026-08-09, version 9.2.2* I love stop and shop, everyweek there are sales for meals for my family! I look forward to every flyer! Thank you for saving me money! Your forever customer! ### 5/5 — Lost card what number is this under *2026-08-06, version 9.2.2* Help ### 5/5 — Food department *2026-08-06, version 9.2.2* Anything and everything you’re looking for the place to always find it is at Stop & Shop always good prize good sales ### 5/5 — Good Resource *2026-08-04, version 9.2.2* Stop & Shop app provides weekly ad, product search and other valuable information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*