# Storage Smart Entry by Nokē — user reviews > 224 indexed App Store user reviews of Storage Smart Entry by Nokē by Noke Inc, rated 4.90/5 from 7,818 ratings. - Source: https://appshunter.io/ios/app/storage-smart-entry-by-noke/id1241055944/reviews - App overview in markdown: https://appshunter.io/ios/app/storage-smart-entry-by-noke/id1241055944.md - Rating breakdown: 5★ 7,254 · 4★ 389 · 3★ 84 · 2★ 22 · 1★ 69 ## What do users think of Storage Smart Entry by Nokē? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 🔒 Secure access with Bluetooth - 👍 Helpful and friendly staff - 🚀 Quick and seamless entry/exit - 👍 Clean and well-maintained facilities - 🚀 Straightforward app experience **Cons** - 🐛 Occasional connectivity issues - 🐛 App crashes or freezes - 🐛 Unreliable access at times - 🐛 Poor customer support response **Commonly reported bugs** - App not working on newer iPhone models - Bluetooth pairing problems - Access issues during off-hours **Most requested features** - Add CarPlay integration - Improve password management options - Provide 24/7 technical support ## Newest reviews (17 of 224) ### 4/5 — Convenient *2026-07-19, version 2026.5.1* The app is very convenient for entry and exit of the storage facility. I am giving it 4 stars because the “Make a Payment” option doesn’t work. ### 2/5 — It's ok when it works *2026-07-04, version 2026.5.1* The app only works on occasion and if your unit is underground like mine the app won't work at least 50 percent of the time. And god forbid the office is closed even during posted hours because there isn't going to be any help. ### 5/5 — Car tinted *2026-06-27, version 2026.5.1* They are awesome ### 2/5 — So buggy *2026-06-27, version 2026.5.1* This app is so buggy, how does it have 4.9 stars? Literally have to log in 3 times just to get it to work ### 5/5 — Storage Smart App *2026-06-26, version 2026.5.1* The storage services and the app is so convenient and a absolute privilege to have ### 5/5 — Ms Rodgers *2026-06-21, version 2026.5.1* The keyless entry is awesome!! Very convenient!! ### 5/5 — The best *2026-06-12, version 2026.5.1* Good service amazing ### 5/5 — Easy Peasy *2026-06-11, version 2026.4.1* I feel like master wizard using this automated system. Makes getting in and out a breeze. ### 5/5 — Fast and Easy! *2026-06-11, version 2026.4.1* Love the ease of this app. Best experience ever! ### 5/5 — Courtesy *2026-05-25, version 2026.4.1* The gentleman was so helpful with helping me setup my account. I really appreciate him for doing so and he also gave his number just in case I needed help. ### 5/5 — Beautiful experience *2026-05-15, version 2026.4* Both Mike and Richard are exceptional. They both try beyond measure to make every aspect as smooth and easy as possible. It’s a brand new beautiful facility …everything is top notch from customer service to the facility… Highly recommend !!! ### 5/5 — Kilgore Storage *2026-05-15, version 2026.4* I’ve really enjoyed my storage! So easy to set up and access!! Billing is automated but if I’ve ever needed customer service they have been spectacular! I highly recommend!! The pricing is VERY Reasonable!! ### 5/5 — Simple & Quick *2026-04-20, version 2026.01.1* There’s not much to say, it does what it’s supposed to do. Great app, it works seamlessly, and even helps you locate each place (front gate, back gate, storage, etc.) with little to no effort. Thanks keep up the great work. ### 5/5 — Gale Valente *2026-04-20, version 2026.01.1* Beautiful facility no keys ! Easy access and the best office staff EVER . Belcher road location largo ### 5/5 — Easy! *2026-04-18, version 2026.01.1* Love this app!! Super convenient! ### 5/5 — First Timer *2026-04-14, version 2026.01.1* Preston was very knowledgeable and assisted effortlessly. ### 5/5 — Unit 321 *2026-04-05, version 2025.11.4* Polite people work here. Ideal for my needs. Made me feel comfortable with contracting ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-25, version 2026.7.1* The app freezes and there are no way for the management to override the lock. Now we are on hour six and contemplating calling the police because they have stolen the goods by preventing access. If you can find storage without Nokē app if you can. They don’t care and the storage unit providers say they have no way to override. Do not use! ### 1/5 — Can't even login *2026-07-18* Got invited, with a code. First login showed some detail screen that failed to proceed. Restarted the app, trying to use the phone and the SMS code, it fails with "can't interpret the input". Would appreciate if you could actually debug the most essential user flow before releasing an app, thanks. ### 1/5 — Absolutely awful *2026-06-27, version 2026.5.1* Forgets your password forcing you to reset it, I use a password manager and it’s happened multiple times, it’s not user error. The password reset and login flows frequently forget your location in the app so if you switch to your messages to get the code and switch back, you’re back to square one and get stuck in a loop requesting a code you can never input. ### 1/5 — Horrible design *2026-03-03, version 2025.11.4* Devs think its a good idea to lock you out of your own storage locker if you dont have the app updated. Fix that garbage. ### 1/5 — Phone change *2026-02-22, version 2025.11.4* It was great until I went from an android to an iPhone and put my stuff in storage and moved. Now the app won’t load and no one to call! Someone needs to be there when it’s not a perfect world ### 1/5 — Moved out *2025-12-06, version 2025.11.2* HUUUGE RAT INFESTATION! It stinks! You can smell it when you walk in. Very poorly maintained. I have many photos of proof. Absolutely disgusting! ### 1/5 — Rubbish *2025-10-13* Unreliable app, support is unhelpful Have to logout or reinstall on a weekly basis ### 1/5 — Terrible system that doesn’t connect properly *2025-08-28* This smart entry system is one of the worst systems I have come across as unless you have repeaters that give you signal internally you can’t gain access. Over the course of a year we had continuous problems gaining access to our locker and had to get the manager to override it numerous times. ### 1/5 — Avoid any provider that uses this *2025-05-08, version 2025.6* If your storage facility uses this trashware, make sure you get a code you can type in. If this app is your only access, you’re not getting your stuff. ### 1/5 — Old Noke locks unsupported? *2025-04-21* App dead to access my old noke locks. Shame I have to throw away perfectly working locks because the business hasn’t catered for its customers. Terrible ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-15, version 2026.7* Use it at my storage and it’s so easy and I can’t forget a code ### 5/5 — Easy *2026-08-06, version 2026.6* Love the app that lets you open and close the gate from your phone. I love easy!! ### 5/5 — Great system *2026-08-05, version 2026.6* Easiest system I’ve ever used for storage. So secure and convenient. ### 5/5 — Love Trojan east gate location *2026-08-04, version 2026.6* Staff at east gate are amazing and so helpful ### 5/5 — Sorry 2 B Leaving *2026-08-01, version 2026.6* I have honestly loved my storage unit business with this company. They were very personal, understanding & such a pleasurable experience. I really like the digital entrance procedures, but gentleman in the office is Always more than helpful if U need him 2 assist U in any way. Wonderful experience & Company. Sadly, I will B leaving this business, but will inform as many as possible about my time with your company. Unit B85 leaving 7/31/26 ### 5/5 — Miss *2026-07-19* It’s quicker easier for me than before ### 5/5 — Best Storage place *2026-07-17, version 2026.5.1* The storage place at 2359 Lakewood Rd. in Toms, New Jersey is an excellent place to come the workers there are amazing and they treat you like family... ### 5/5 — Very responsive *2026-07-06, version 2026.5.1* Very responsive ### 5/5 — System *2026-06-28, version 2026.5.1* I like the way the storage is operated with electronic way of entering and exiting as well as as a staff here it’s very responsive and nice thank you we appreciate ### 5/5 — Tech is amazing here *2026-06-27, version 2026.5.1* So on point tech and no trouble shooting my grandma understands it too --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*