# Stormfall: Rise of Balur — user reviews

> 1,163 indexed App Store user reviews of Stormfall by Plarium Global Ltd, rated 4.20/5 from 809 ratings.

- Source: https://appshunter.io/ios/app/stormfall-rise-of-balur/id916728593/reviews
- App overview in markdown: https://appshunter.io/ios/app/stormfall-rise-of-balur/id916728593.md
- Rating breakdown: 5★ 526 · 4★ 126 · 3★ 33 · 2★ 22 · 1★ 102

## What do users think of Stormfall?

Overall sentiment: mixed

**Pros**

- 🚀 Great game
- 👍 Addictive gameplay
- 🎨 Excellent graphics
- 🤝 Good community
- 💰 Can play for free

**Cons**

- 💰 Pay-to-win model
- 🐛 Frequent bugs and crashes
- 🕰️ Slow progression for free players
- 💤 Repetitive gameplay
- 🤖 Poor customer support

**Commonly reported bugs**

- Login issues after updates
- Frequent crashes and freezes
- Inaccurate in-game information
- Compatibility problems with newer devices
- Sync and connection problems

**Most requested features**

- More free resources and currency
- Improved balance between free and paid players
- Better optimization and stability
- More engaging and varied gameplay
- Responsive and helpful customer service

## Newest reviews (10 of 1,163)

### 4/5 — Super

*2025-08-24, version 2.12.0*

Un bellissimo gioco

### 1/5 — Plarium deleted old account!!!

*2024-08-28, version 2.12.0*

I don’t understand what’s the point of making a login and a profile, when it’s only going to get erased after a year or so of inactivity. I’ve spent so much money in this game through out the years and for what??? 0 stars if I could dish them out.

### 1/5 — Problème de connexion

*2024-07-05*

Ce serait sympa de votre part d’effectuer une mise à jour sur votre jeu…. Le jeu bloque constamment… cela devient de plus en plus pénible.    
Proposer des achats s’est bien mais faudrait faire le nécessaire pour tous ces bugs

### 1/5 — The game is paying people to rate their scaming game 5 stars

*2024-05-15, version 2.12.0*

Becarfull big scam game

### 2/5 — Fehler

*2024-04-16, version 2.12.0*

Wie kann man spielen wenn am oberen und unteren Rand alles flackert?
Iphone15 und 12
Kommt da ein Update?

### 5/5 — Still the Best

*2024-03-31, version 2.12.0*

Old now, but still the best city building game out there.

### 1/5 — Оманливий опис на сторінці

*2024-03-05, version 2.12.0*

Знову ж таки, на сторінці в сторі вказано, що українська мова в грі є, але вона туди по факту не додана. Одна зірка!!!

### 2/5 — Nicht für iPhone ausgelegt

*2024-01-02, version 2.12.0*

Die Ränder sind nicht ganz angepasst. Es flackert paytowin.

### 5/5 — Chat

*2023-12-23, version 2.12.0*

La chat mi dà serie problemi e non viene tradotta nella mia lingua come è possibile?

### 2/5 — Not updated to new device resolution

*2023-11-09, version 2.12.0*

On the iPad Pro 12.9 and iPhone 15 max the software will attempt to display the chat message window and flash and flicker behind the game. It is absolutely annoying and needs to be fixed. Please test the app for new devices and iOS software.

## Most critical reviews (10 lowest-rated)

### 1/5 — Türkçe Dil Desteği

*2025-10-31, version 2.12.0*

Yıllardır talep ediliyor Türkçe dil desteği

### 1/5 — Error

*2025-09-23, version 2.12.0*

Their system has created an error of not recognizing user names and passwords when I am on my WiFi.  This is not my error or my internet providers error.  They are not taking it seriously or even making an effort to fix it!

### 1/5 — Game just quit

*2025-08-25, version 2.12.0*

Game stopped working. Will not recognize any of my information. Was at a high level already had to start over once will not do it again. Just rather not even bother with this game anymore.

### 1/5 — Pay to win

*2025-08-16, version 2.12.0*

Don’t waste your time, it’s another pay to win game. Was nice yrs ago but coiners have been left to ruin the game for others. Devs have no interest in this game any longer, same event wk after wk.

### 1/5 — STOP BUY FOR PLARIUM

*2025-08-13, version 2.12.0*

Warning stop buy for plarium Israel country Stop buy free Palestine 🇵🇸🇵🇸🇵🇸 0 étoile 
Sioniste game warning

### 1/5 — Fix the log in issues

*2025-08-02, version 2.12.0*

Can’t log into my account been dealing with this for a few days already

### 1/5 — Customer service Very poor

*2025-07-30, version 2.12.0*

After a 3 years of not playing plarium deleted my account, after requesting a reactivation costumer service denied any sort of help and denied to move my prior purchase in game.

In the end they recommended to spend some more money on their packages and shut down the inquiry.

Deplorably poor customer service. 
Reply usually took them 3/4 business days.

After two weeks of communication with them all I received was an apology and a suggestion to invest some more …

### 1/5 — non si apre più

*2025-07-29, version 2.12.0*

Dopo oltre nove anni di gioco, una congrega e un'accademia non mi parte più!!! Ma stiamo scherzando?!?!? Tutti i nostri compagni non riescono più a entrare in congrega, si chiama B&A risolvete 😡😡😡

### 1/5 — Администрация

*2024-10-05, version 2.12.0*

Админы и разработчики конченные мрази.на запросы и письма кладут х.й и сплошные отписки -типа у нас все в порядке.конечно дети ослов и собак у вас все нормально!!!у нас,мать вашу,не все в порядке!!!!

### 1/5 — Langweilig

*2024-09-27*

War mal ein gutes Game. Vor langer Zeit. Mittlerweile seit Jahren nichts Neues, ständig Probleme, langsam, Einheiten verschwinden.
Support Fehlanzeige, nur nichtssagende Antworten.
Belohnungen bei Quests werden schrittweise reduziert, vermutlich um zum Kaufen anzuregen.
Ich bin seit dem Anfang dabei, aber ich denke, das Spiel ist „tot“!
Neue Dimension: der Support löscht Anfragen einfach so, ohne Feedback. Das ist nun wirklich dreist! Geht natürlich nach dem letzten Update gerade wieder gar nichts.

**Developer response:** Hallo!
Es tut mir Leid, dass du in diese Situation geraten bist. Unser Support-Team bearbeitet jeden Fall individuell und wir geben unser bestes, um unseren Spielern qualitativ hochwertige Hilfe zu bieten. Falls das Problem weiterhin auftritt, kontaktiere uns bitte unter "http://plrm.me/sfmsupde". Vielen Dank.

## Most praised reviews (10 highest-rated)

### 5/5 — Probleme

*2026-03-22*

Mit dem IPhone 17 läuft das Spiel nicht einwandfrei. Wäre Mega wenn ein Update möglich wäre, so das alles wieder funktioniert.

### 5/5 — updateしたら入れなくなった

*2026-03-17*

早く直して下さいました

### 5/5 — GREAT SPHINX

*2025-10-02, version 2.12.0*

Love the game

### 5/5 — Game hay nhất tôi từng chơi

*2025-09-25, version 2.12.0*

Game chơi hay lại còn không Lag

### 5/5 — Stormfall

*2025-03-06*

Très bon jeux j’espère qu’il ne s’arreteras pas comme total domination

### 5/5 — bug

*2025-02-02, version 2.12.0*

Bug

### 5/5 — Recuerdo

*2024-09-27, version 2.12.0*

Muy bueno juego de mi infancia

### 5/5 — Very good game

*2024-08-23, version 2.12.0*

Very good game

### 5/5 — Хорошая игра

*2024-07-27, version 2.12.0*

А ещё когда-то будут нововведения? Или игра закончила поддержку?

### 5/5 — 6/20/2024

*2024-06-21, version 2.12.0*

Love the style of the game.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*