# StoryCutter — user reviews > 146 indexed App Store user reviews of StoryCutter by rick conroy. - Source: https://appshunter.io/ios/app/storycutter/id1231609480/reviews - App overview in markdown: https://appshunter.io/ios/app/storycutter/id1231609480.md ## Is StoryCutter safe? Not enough ratings yet to assess StoryCutter. ## Is StoryCutter legit? StoryCutter appears to be a legitimate app. The AppsHunter Legitimacy Score for StoryCutter is 90 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of StoryCutter? Reviews of StoryCutter, a Social Networking app, are mostly negative. What users like most: easy to use (mentioned once), good idea for an app (mentioned once). Top complaints: video quality loss, videos cut off screen. Summarized from real user reviews. **Pros** - 👍 Easy to use (mentioned once) - 💡 Good idea for an app (mentioned once) **Cons** - 🐛 Video quality loss - 🐛 Videos cut off screen - 🐛 Black screen/bars in videos - 🐛 No sound after cutting - 🐛 App crashes or freezes - 🐛 Paid version doesn't work - 🐛 Access denied to photos - 🐛 App not appearing in settings - 🐛 Subscription/billing issues - 🐛 Poor video compression - 🐛 Incorrect video aspect ratio - 🐛 Developers unresponsive - 🐛 Refund requests ignored - 🐛 App doesn't save videos - 🐛 Green screen issue - 🐛 Watermark on paid version - 🐛 Repeated charges - 🐛 App doesn't open/load videos - 🐛 Paid features not unlocked **Commonly reported bugs** - Videos lose quality when cut - Videos are cut off, missing top part - Videos have black bars or are entirely black - Videos lose sound after cutting - App crashes or freezes during operation - Paid version does not unlock features or work correctly - App denies access to photos/gallery - App does not appear in device settings for permission management - Users are charged multiple times or for features not unlocked - Video compression results in very poor quality - Output videos have incorrect aspect ratios, not suitable for stories - Developers are unresponsive to issues or refund requests - App fails to save edited videos - Videos are saved with a green screen overlay - Watermark appears even on paid versions - App does not load or process videos - Purchased features are not activated - Subscription management is unclear or problematic - App doesn't respect original video size/resolution - App doesn't allow full screen display after editing **Most requested features** - Keep original video size - Fix output resolution to not be full screen smartphone resolution ## Newest reviews (19 of 146) ### 1/5 — 379₽ на ветер *2022-09-24, version 3.2* Приложение ужасное! Сверху над видео какой-то чёрный квадрат встаёт, качество ужаснейшее видео. Очень жалко потраченных денег!!! ### 1/5 — Not recommended *2022-07-27, version 3.2* Easy to use but your video significantly loses its quality! So baaad! ### 1/5 — What’s happened? *2022-05-19, version 3.2* Cuts video in half - please refund ### 1/5 — Garbage *2022-04-11* Videos were never cut properly. The sound was there, but 3/4 of the screen of cut videos was black. Tried multiple times. Tried paid version. Tried uninstalling and starting over. Nothing worked. Don’t waste your time of money on this. Doesn’t work at all. ### 1/5 — Doesn’t work anymore *2021-12-02, version 3.2* It used to work great but now 3/4 of the screen comes out blank ### 1/5 — Cuts half of the screen off *2021-11-02* Does great splitting videos…. But it also cuts half the video off and you can’t see the lower part of the videos. 🤦🏻‍♀️ ### 1/5 — 379 рублей в никуда *2021-08-25, version 3.2* Ужас. Какое то огромное чёрное поле сверху над каждым видео. ### 1/5 — I don’t need compression video, why is it doing this??? *2021-08-12, version 3.2* I would like to get my money back ### 1/5 — Fuyez *2021-07-16, version 3.2* Le format instagram n’est pas respecté. L’image à une grande bordure noire. La qualité est pourrie. Je fais mes vidéos avec iPhone 12maxpro et une fois coupée elle est floue. Très déçue et j’ai payé 2 fois. Avant j’étais sur androïde et c’était top mais là, j’ai repayé pour iOS et c’est vraiment nul. J’espère juste qu’un développeur lira mon message et me trouvera une solution. ### 1/5 — Solicito estorno da compra *2021-07-05* Aplicativo com bug grande na compressão do vídeo. ### 1/5 — Awful ! *2021-05-15, version 3.2* Worst app I ever bought. I bought it 2 weeks ago and the first week worked fine. Now it doesn’t cut only the time of the video but also the image itself. Wish I could take my money back!!! ### 1/5 — Permission Denied... *2021-04-02, version 3.1* I can’t acces to photos in settings on m’y IPhone! Help me please. Moreover I have premium account ### 1/5 — Si audio, no video *2021-03-22, version 3.1* Al momento del taglio si sente l’audio ma non il video ### 1/5 — 👎🏾 *2021-03-15* O sistema do celular (iOS) não reconhece o app, e com isso não é possível liberar acesso aos vídeos do rolo da câmera. ### 1/5 — Super bad quality *2021-01-30, version 3.1* I bought the full version because I expected that the video quality will not be comprimised that much, but now the cutted videos are useless... don’t waste your money for this app!!! ### 1/5 — Верните деньги!!! *2021-01-24, version 3.1* Видео не загружает в приложение! «Сжатие видео» и на этом все!!!! ### 1/5 — Issues *2021-01-10* Experiencing the same issues as the others and even paid for it and it didn’t resolve my problem. How do I get my money back? ### 1/5 — I can’t use it *2021-01-03, version 3.1* App keeps asking for photo permission and I can’t do it. Very bad, I will fight for my refund! Scam app ### 1/5 — Péssimo *2020-12-16* Vídeo fica com parte pretas. Péssimo app ## Most critical reviews (10 lowest-rated) ### 1/5 — On prend mon argent *2025-04-13, version 4.1* Je ne comprends pas pourquoi on me débite de l’argent, je ne trouve pas l’abonnement sur mon Apple Store. Je le voulais 1 semaine et maintenant faut un cours d’université pour trouver comment arrêter les paiements pendant ce temps on se sert dans ma carte de crédit.. je déteste cette culture de consommation.. ### 1/5 — Очень плохая программа *2024-06-01, version 3.2* Очень плохая программа - при обрезании катастрофически уменьшает качество видео. Просто стыд, позор какой-то, за что берут деньги непонятно. ### 1/5 — 😬👎🏽 *2024-01-16, version 3.2* Videos lassen sich bei mir im Fotoalbum speichern. Durch das aufteilen der Videos geht leider Videoqualität verloren. Nach dem aufteilen der Video schau ich sie mir im Nachhinein ein, das Video lässt sich abspielen aber das Video hat kein Ton mehr. ### 1/5 — Подписка *2023-12-14, version 3.2* Оплатил подписку 350 рублей. А пользоваться не получается сново просит оплату. Это как ? 😡🤬😡 ### 1/5 — Perdendo qualidade *2023-06-03* Vídeo está perdendo qualidade e ficando numa configuração que não encaixa corretamente nos stories. ### 1/5 — Missing top part of video after it cuts it ! *2023-05-20, version 3.2* Missing too part of video after it cuts it ! Can’t use the cut video’s on social media because it is missing too part ? ### 1/5 — App está cortando o vídeo *2023-03-27* Ao comprimir e dividir o vídeo, o app tem editado o formato do vídeo, cortando e perdendo a configuração do vídeo para story do Instagram ### 1/5 — التطبيق لا انصح به *2023-03-09, version 3.2* تم الشراء وعلى ذلك يرغب التطبيق بالشراء مرة اخرى ### 1/5 — Garbage app *2023-02-14, version 3.2* Preview frames are black, sound remains in the video. Paid for the full version definitely going to request a refund. Developers website is hilarious also. Should have taken my time before buying. It’s been a long time since I’ve had an app just fail at doing what it’s supposed to. ### 1/5 — Very bad *2022-12-01, version 3.2* One video was half screen black, another video totally black just sound remains. Really dropped the ball with this app ## Most praised reviews (10 highest-rated) ### 5/5 — Great app and easy to use *2019-08-24, version 3.1* Everything works. Free version contains watermark, but allows you to cut 10sec videos. If you pay just £3,99 you will get full service free of adverts and watermark. Very easy and cheap. Thank you! ### 5/5 — Does not work *2018-12-30* I have the same problem. Give my money back ### 5/5 — Perfect *2017-09-15, version 2.0* Thanks , you are lifesaver 😅 ### 4/5 — Please keep the original size *2023-11-12, version 3.2* After edition, the output video become full screen smartphone resolution. I will give you 5 stars if you fix this 👍 ### 3/5 — A imagem perde definição! *2018-12-29, version 3.0* O fato de editar o vídeo no tamanho que vc determina é maravilhoso, mas quando o vídeo é comprimido ele perde em definição e a imagem fica muito ruim. Existe alguma melhoria prevista pra isso? Pq senão me sinto comprando gato por lebre!!! ### 2/5 — Cannot change settings *2020-06-13* It says access denied and the app does not show up in settings so you can grant permissions. And there is no way to change settings within the ap. Great idea but it is useless if you can’t fix this. ### 2/5 — I’m sure it would be great... *2020-05-15, version 3.1* The app will not let me import videos. It tells me I need to allow access to photos in settings. Yet in settings there is no option to allow access..... Have tried deleting and redownloading but makes no difference. Can’t use it. ### 2/5 — Access denied *2019-09-01* App keeps saying permission denied enable access to photos in settings. Neither the app itself nor the photos app has any option in setting to allow access. So frustrating. I even bought the paid version to see if it would fix it. It hasn't. And of course I've reinstalled it and restarted my phone too. No luck. ### 2/5 — Paguei e não liberou a ferramenta totalmente *2019-04-27, version 3.0* Paguei e não liberou o corte para 15 30 .... segundos .... gostaria de ajuda dos desenvolvedores ### 2/5 — Cost per what ? *2018-11-23, version 3.0* To enable the features we have to pay 14.99 SR per what, we need to know before we pay !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-20.*