# StoryLoom - Read Chapters — user reviews > 47 indexed App Store user reviews of StoryLoom by Pixelberry Studios, rated 4.29/5 from 196 ratings. - Source: https://appshunter.io/ios/app/storyloom-read-chapters/id1664604449/reviews - App overview in markdown: https://appshunter.io/ios/app/storyloom-read-chapters/id1664604449.md - Rating breakdown: 5★ 135 · 4★ 23 · 3★ 12 · 2★ 12 · 1★ 14 ## What do users think of StoryLoom? Overall sentiment: mixed **Pros** - 💎 Free-to-play with no diamonds required - 📖 Engaging and diverse story content - 🎮 Meaningful choice-based gameplay - 💰 Generous daily coin rewards - 👥 Better than competitor apps (Episode, Chapters) - 🌐 Easy web-based story creation for creators - 📚 Large variety of authors and genres - 🎨 Good graphics and visual presentation **Cons** - 🐛 Frequent app crashes throughout gameplay - ⚠️ Crashes specifically on final chapters - 🔄 Forced chapter restarts after crashes - 📱 Poor wifi-to-cellular network switching - ⏱️ Slow tab switching and navigation - ⏳ Slow story loading times - 💳 Charges coins without delivering content - 🔌 Blank white screen issues - 🎭 Faceless characters lack personality - 🔊 Missing music and sound effects - 📝 Choice selections not properly saved - 👤 No character customization options - 📞 Unresponsive customer support - 📏 Text too small for comfortable reading - 🎬 Character animation quality lacking - 🖼️ Background sizing and display issues **Commonly reported bugs** - App crashes when switching from wifi to cellular - Crashes at chapter transitions - Crashes on final chapters preventing completion - Stories fail to load permanently - Blank white screen after updates - Character images disappearing mid-story - Background disappearing (white screen) - Choice selections not properly tracked across chapters - App crashes when restarting chapters - Coin charges without chapter access - Permanent loading screens - Glitchy text box formatting with word carryover - App closes when returning from other apps - Specific story chapters won't open **Most requested features** - Character customization (names, clothing, appearance) - Character variety (children, babies, teens, animals) - Expanded clothing options (hospital clothes, etc.) - Manual chapter unlock option - Chapter-specific restart without full story restart - Larger text size for better readability - Improved character animations - Music and sound effects - Better background scaling and display - Requirement for writers to complete started stories ## Newest reviews (10 of 47) ### 3/5 — Wonderful First Story *2024-01-06* I’m enjoying “Queen of the Night”. It’s my first story on StoryLoom. However the app itself can make it difficult. It doesn’t handle going from wifi to cellular well at all. I have to re-read chapters in order to advance the story. An easy fix would be allowing the reader to unlock chapters manually. StoryLoom also crashes at the end of chapters. I’m only 13 chapters into my first story & this has happened. Dev team has some work to do. Fix this and the app will be 5 stars. **Developer response:** Hi Jeffrey, thank you for taking the time to share your feedback! I'll be sure to share it with our team. For the crash your experiencing in Queen by Night, please try loading it on a web browser. You may receive a white screen at first so try refreshing the browser a couple of times. If that doesn't help then please email our support team at help@pixelberrystudios.com so we can assist further. Thanks! - Nicole ### 4/5 — Keeps shutting down *2023-12-29* I really like this game the minute I started playing that is until I got to my 6th chapter it wouldn’t load next thing I know I’m sent back to my home screen so I got back on and experimented a bit a played another story and it loaded so I went back to that same story and the result was the same **Developer response:** Hello, thank you for letting us know. If the same chapter has been consistently crashing, please try loading it on a web browser. You may receive a white screen at first so try refreshing the browser a couple of times. If that doesn't help then please email our support team at help@pixelberrystudios.com so we can assist further. - Nicole ### 4/5 — Love it, but missing something *2023-12-21* I love the whole concept of the app, but I wish character customization was an option, like on Choices, in the near future. 🫶🏾 **Developer response:** Hello, we appreciate you taking the time to share your suggestions! We hope to have more character customization options available in the future but I'll be sure to share your input with our team. Enjoy playing! - Nicole ### 3/5 — It’s OK, but it has a few issues *2023-12-14* Number one is the fact that it takes too long to switch from tab to tab trying to go from like your bookmarked stories to browse other stories. And also the fact that just some of the stories take way too long to load I’ll update with better view once these kinks get fixed. **Developer response:** Hello, thank you for taking the time to share your feedback with us! I'll be sure to share all of your comments with our team. In the meantime, if you have any other feedback or suggestions, feel free to also share them with our support team by selecting Contact Support found in the in-game Setting. Thanks! - Nicole ### 4/5 — Please fix the bugs & crashing *2023-10-17* This is the best story app but I’ve gotten to the end of several stories and it just freezes on the last chapter and I have to start the book all over again! There’s no setting to restart just the chapter, you have to restart the entire book. It also crashes often. Please fix it!! **Developer response:** Hello, I'm sorry to hear this is happening. Please reach out to our support team by selecting Contact Support found in the in-game Settings and our team can look further into the frozen scenes and crashes you're experiencing. - Nicole ### 4/5 — love the potential!! *2023-08-24* super interesting stories and love that you don’t have to pay to play! unfortunately, the stories crash frequently and i’ve had instances where i would make a certain selection in a chapter, and when i start the next, the storyline follows a different selection. super confusing to play through again ### 3/5 — So far I haven’t gotten to do anything *2023-08-18* It’s very slow at loading ### 3/5 — Plum Pie Magic *2023-08-18* I loved this story but it kept crashing every couple chapters or so and I had redo them. That was annoying! However I liked everyone and said yes to all of them for second dates. I was disappointed at the end bc when I went to go on a lot of the dates, it said either that I ended it early or decided to be friends which I didn’t. I stayed thru the entirety of each date, kissed them and told them all I wanted to see them again. I really wanted to go on a second date with each person then reset my choices. Until I went on a second date solo date with everyone, I couldn’t choose who I wanted to be with. This was because some of the people I liked somewhat but was still unsure. As a result the second date would have really helped me decide. Now, I’m a little concerned that this might be a thing in StoryLoom in which I make multiple choices and it can’t remember I made them. This was a little discouraging because you did such a good job with choices and I was expecting the same here ### 3/5 — StoryLoom bug crashing *2023-08-14* I like StoryLoom but it keeps crashing and taking the coins but not letting me read the chapters please fix it ### 5/5 — The only way I could *2023-08-10* I don’t know if you know ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working at all and app takes my credit but … *2023-09-25* I normally won’t do negative reviews but I love this company and I am beyond disappointed. I can’t play any of their stories because the app won’t process the purchase of a story. It just spins in place. Then if I cancel out and just close the program, I come back and the credit is gone but no book. **Developer response:** I'm sorry to hear that you're having trouble purchasing a chapter. Please send a message to our support team by selecting Contact Support found in the in-game Settings so that our team can investigate this further for you. - Nicole ### 1/5 — Disappointed *2023-09-22* Allow the reader to customize the characters!!!!! **Developer response:** Hello, we appreciate you for taking the time to share your customization feedback! I will be sure to forward your comments to our designers. - Nicole ### 1/5 — Way too early for launch *2023-09-19* They should have waited to launch this until the bugs were fixed. It has potential but ever since the last update all I get is a blank white screen and I can’t do or see anything. When I contacted choices they sent me to a story loom pixleberry help site that also crashed. Not worth the time if you ask me. I am not going to keep chasing down support when nothing gets fixed and where they send me won’t even load. They really could have a good thing going if the bugs and crashes didn’t stop you from playing. Before the last disaster update the game kept crashing every few chapters and repeating chapters. Do not download and waste your time. All of the responses I see from them is a copy and paste response so they clearly are not concerned. The support team won’t help fix it anyways. ### 1/5 — Doesn’t Even Work - No Stories Load *2023-09-09* I was super excited to try this, cause I’m a die hard fan of episode!! But then was severely disappointed because literally NONE of the stories load. It just sits on this permanent loading screen, hopefully they can fix this! Unless this is some data scam app or something then ohp… the damage is already done😭 **Developer response:** We appreciate your interest in StoryLoom and I'm sorry to hear that you're not able to load in. Please email our support team at help@pixelberrystudios.com so we can investigate this further for you. - Nicole ### 2/5 — Disappointing *2023-11-22* I love the stories but it’s hard to enjoy them when you can’t pick up where you left off because it is constantly crashing. In the first two hours I have had to redownload the app 3 times because it can’t reload ONE story. Very frustrating and almost has me at the point where I no longer care and will not continue. **Developer response:** Hello, I'm sorry that this has been happening. If one chapter has been consistently crashing, please try loading it on a web browser. You may receive a white screen at first so you'll need to refresh your web browser a couple of times. If that doesn't help then please email our support team at help@pixelberrystudios.com so we can investigate this issue further. - Nicole ### 2/5 — Fix bugs *2023-10-28* If you want to restart the story it won’t unless I uninstall app and reinstall each time. Another issue is you have to wait for writers to update sometimes months or never so you get excited about a book then nothing. I have seen some great first chapters that I get excited about but then never a second there should be a requirement to at least finish A story once it is started. **Developer response:** Hi kiki, I'll be sure to share all of your feedback with our developers. In the meantime, you can show your interest in a story by commenting under specific chapters that you'd like to see more from! Also, for more help with restarting, please reach out to our support team in the in-game settings so we can assist further. - Nicole ### 2/5 — Hello *2023-09-24* The app doesn’t want to work sometimes and I get stuck on chapters in the story. Done tried restarting the game. Update my iPhone. Restarting the story. I even tied getting ahold of someone for help. No one has even answered me back. It’s a good idea for a app but needs a lot of work. I really want to read some of these stories too but I can’t :( **Developer response:** I'm sorry to hear that you're having trouble loading a chapter. Please send a message to our support team by selecting Contact Support found in the in-game Settings so that our team can investigate this further for you. - Nicole ### 2/5 — It’s got potential *2023-09-22* I can definitely see the potential but as of right now it just isn’t very good the lack of music and faceless characters along with little to no sound effects it just feels empty **Developer response:** Thank you for taking the time to share your feedback with us! If you have any other suggestions in the future feel free to share them with our support team by selecting Contact Support found in the in-game Settings. - Nicole ### 2/5 — Keeps crashing *2023-08-21* The app has some interesting stories and good potential, but it crashes every few chapters then won’t let me continue on the chapter I was kicked off of. I had to restart one story from the beginning. There are also some glitches in the chapters themselves. I was reading a story and the character images disappeared and all that was left were the dialogue boxes. Sometimes the whole background goes white. **Developer response:** We are sorry to hear that StoryLoom is crashing for you. Please reach out to our support team by selecting Contact Support found in the in-game Settings and our team can look into this further for you. - Nicole ### 2/5 — Crashes *2023-08-14* Won’t open chapter 9 in Queen by Night. Good story. **Developer response:** We are sorry to hear that you're having trouble loading a chapter. Please reach out to our support team by selecting Contact Support found in the in-game Settings and our team can look into this further for you. - Nicole ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app. A bit slow though *2023-10-24* Enjoy some good stories here. Really like Queen by Night!! **Developer response:** 👋 Hi Seaweed98! I really like nori btw. Thanks for leaving us feedback. We're working on making the app load faster. Feel free to send us more feedback at help@pixelberrystudios.com. 😊 Enjoy! - Jasen ### 5/5 — Super enjoyable game *2023-10-11* Great story telling and customer support was fantastic. Would definitely recommend you give this game a try! ### 5/5 — Crashes every time I restart a chapter *2023-09-23* I be love this app and I love the choice making and how it’s free but the only thing about it is that it crashes every time you restart a chapter and won’t let you load the book ### 5/5 — Good app *2023-09-15* Love how you have to go on the website to create a story, but I wish you guys would allow people to customize names and character clothing options, for creators, who want to add that in their game. Edit: also please allow creators to customize children,babies or newborns and Teen? and pregnancy and animals. And also update the clothes for the creators, like for an example hospital clothes so we can put on our characters. And like how on your website you make it easy for creators to make stories😄😊👍keep it up! Good work. ### 5/5 — Good app *2023-09-13* Love how you have to go on the website to create a story, but I wish you guys would allow people to customize names and character clothing options, for creators, who want to add that in their game. Edit: also please allow creators to customize children,babies or newborns and Teen? and pregnancy and animals. ### 5/5 — Scam? Better than Episode, Chapter, etc? *2023-08-22* Coming from a person who was in doubt about this game who thought it would be another money grubbing game where all the choices cost diamonds.. I WAS SO WRONG! This is BY FAR WAYYYYY better than Episode, Chapters, and all those other money hungry games! This game not only has AMAZING stories where your choices ACTUALLY matter but the fact that THERE ARE NOO DIAMONDS all choices are free and you start off with an INCREDIBLE amount of coins (to unlock chapters) that are renewed EVERYDAY!! This game is truly just so mind blowing.. I thought I’d never find an interactive story game that wasn’t money hungry but hey… never say never. ### 5/5 — Great app! *2023-08-13* Found this app recently and am really impressed! Lots of variety in both authors and genre. Found some great stories. Excited to continue exploring. Highly recommend! ### 5/5 — New player/user *2023-08-12* Started to play and was intrigued with the story for hours. Great app!! Looking forward to reading and playing more stories in the future. ### 5/5 — So fun *2023-08-11* Very fun ### 5/5 — Love it *2023-08-10* As a English learner, I think the story is really attractive and help me improve my English with lots of fun. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*