# Strack & Van Til — user reviews > 110 indexed App Store user reviews of Strack & Van Til by Indiana Grocery Group LLC, rated 4.58/5 from 808 ratings. - Source: https://appshunter.io/ios/app/strack-and-van-til/id1371046320/reviews - App overview in markdown: https://appshunter.io/ios/app/strack-and-van-til/id1371046320.md - Rating breakdown: 5★ 20 · 4★ 3 · 3★ 1 · 2★ 15 · 1★ 38 ## What do users think of Strack & Van Til? Overall sentiment: negative **Pros** - 👍 Easy coupon clipping process - 🛒 Convenient online shopping - ⭐ Good store loyalty program concept - 🎯 Improved user interface in recent updates **Cons** - 🐛 Frequent app crashes and freezes - ❌ Coupons don't work in-store or online - 🐢 Extremely slow performance - 🔄 Constant login requirements - 📍 Inaccurate store location and aisle information - 🌐 Redirects to website instead of functioning as app - 💔 Poor customer support and employee assistance - 🎬 Intrusive pop-up ads and video ads - ⚠️ Broken promo code functionality - 🔌 Connectivity issues in-store - 🗑️ Unable to modify or delete orders - 📱 Compatibility issues across devices - 🔐 Account access and password reset problems **Commonly reported bugs** - App freezes during coupon clipping - Login loops and authentication failures - Coupons fail to load or apply at checkout - App crashes when selecting store - Server errors and content retrieval failures - SMS verification code not accepted - App closes unexpectedly during navigation - Infinite loading screens - Cart/order data loss - App won't reopen after closing - Password reset links not sent - Scan code functionality buried or non-functional - Digital ads persist and cannot be closed - Slow response times when clipping coupons - App redirects to web browser instead of functioning natively - Incompatibility with certain phone models and iOS versions - App update installation failures **Most requested features** - Product search with aisle location - Automatic coupon application at checkout - Ability to add items to existing orders - Real-time shopping progress tracking - In-app tip functionality - Dark mode option - Simplified login process - Better rewards points redemption system - Integrated price scanner - Electronic coupons auto-applied without manual clipping - Grocery list builder functionality - Ability to delete clipped coupons - Store-specific inventory management ## Newest reviews (12 of 110) ### 2/5 — Points are a lose lose situation *2026-06-10, version 6.0.0* The app itself has gotten a bit easier to use compared to the past but…the rewards points are a lose-lose deal. You need 2500 points to redeem $5 off. The problem is that equates to $500.00 and it must be spent within 90 days or the points start expiring. I guess it’s ok if you do all your shopping there but I don’t find the store that appealing. ### 2/5 — Needs Work *2026-02-18, version 5.9.15* I’m a huge fan of grocery apps that make it easy to find what I’m looking for. This one doesn’t cut it. Store has 15 labeled aisles. This app tells me things are in aisles in the twenties and thirties. ### 1/5 — Horrible APP *2025-06-19, version 5.9.3* Never seen a mobile app this bad. ### 1/5 — Can’t install *2025-04-27, version 5.9.2* Trying to install this app was a failure. SMS code entered and it won’t let you continue any further. ### 1/5 — You win worst grocery app *2025-04-15, version 5.9.0* You make shopping worse than it already is this app is useless. What is the purpose of a digital app and a regular app? ### 1/5 — Unbelievable *2025-03-16, version 5.8.16* Worst app I ever seen and after yrs no change ### 1/5 — Needs improvement *2025-03-08, version 5.8.15* Freezes all the time ,then you have to log out and back in ### 1/5 — Don’t *2025-02-22* Don’t get this app. Won’t download home page, let alone any other pages. Dinosaur app. Don’t. Just Don’t. ### 1/5 — Can not load app any where near the store *2025-02-10, version 5.8.12* Bad ### 2/5 — New Strack App *2025-01-25, version 5.8.10* Difficult to navigate and use. Poor response when attempting to clip coupons, long delay at times ### 2/5 — Eh. Too many mishaps. *2025-01-14, version 5.8.10* It has too many coupon failures on online orders. Everything I purchased had a coupon, they still charged me the original price. I had to go inside of the store and all. I still didn’t get the full refund owed. The whole point of the app is to clip coupons……..this is so annoying….please fix this issue. ### 2/5 — Update fail *2025-01-11, version 5.8.9* Update has not worked and have had to delete it a couple times. ## Most critical reviews (10 lowest-rated) ### 1/5 — PROMO CODE *2026-01-31, version 5.9.15* my promo codes don't work and it genuinely makes me freak out ### 1/5 — Horrible app *2025-12-03, version 5.9.15* Remove the big link for your cookie information! I do what it says and still doesn’t remove, it covers the weekly ad! So frustrating! ### 1/5 — Hard to believe how awful *2025-07-19, version 5.9.7* Can’t open. More than slow. Store reps are absolutely no help, even insulting. This chain is shooting itself in the foot. ### 1/5 — Still a lumbering dinosaur *2025-07-16, version 5.9.7* Slooowww. Still slow after most recent updating. Drops information. After paying for the order, you cannot add to the order. You have to start a whole new order. So you end up having additional separate orders. When the shopper is shopping your order you can’t see the progress. I think the Store employees hate doing this. No one knows how to add a tip. I’ve even asked the shoppers. I’ve asked people in the store. Nobody knows. Guys, either do it right or don’t do it at all. You charge ridiculous amounts for the groceries. The least you could do is have a decent app. ### 1/5 — Unusable *2025-07-10, version 5.9.7* Cannot get app to accept code to join the app. Does not work-totally unusable and then you cannot get in-store discounts because you cannot use the app ### 1/5 — Bad App *2025-07-07, version 5.9.7* Lost my cart , continue in infinite loop ### 1/5 — Was good *2025-06-27, version 5.9.7* Now digital ad is gone. Can’t clip digital coupons off version currently available. Why screw this up. People don’t have hours to figure this mess out. Nice Fail! ### 1/5 — Slow *2025-06-26* Clunky and slow… ### 1/5 — Doesn’t work *2025-06-22, version 5.9.3* Strack and Van Til app is horrible. It only works half the time. I am unable to clip the mandate coupons to save money. ### 1/5 — Difficult *2025-06-19, version 5.9.3* Not user friendly ## Most praised reviews (10 highest-rated) ### 5/5 — Online Ordering *2026-08-01, version 6.0.1* Outstanding Performance ### 5/5 — Always Accurate and On Time *2026-06-13, version 6.0.0* Fast delivery, fresh groceries, and excellent service. Highly recommend 🥬🍒 ### 5/5 — Stracks *2026-04-21, version 5.9.23* This app is a must have for people with mobility issues. The delivery service is beyond amazing. ### 5/5 — Online shopping *2025-12-10, version 5.9.15* Awesome Love the application and the service Strack’s provides ### 5/5 — Our go to super market with the small town feel *2025-11-24, version 5.9.15* Strack and Van til has been our favorite grocery store in town for years. I hope HyVee continues to be the same ### 5/5 — Doesn’t work in or out of the store *2025-08-06, version 5.9.8* If you have an app, and you offer coupons on it, it should work. This app doesn’t work when you’re in the store. It’s a constant problem. I have gone to the customer service desk and had to have them give me the coupons manually because it just doesn’t work ever! ### 5/5 — So easy! *2025-04-04, version 5.9.0* So easy to clip coupons and find items ### 5/5 — Coupons *2025-01-14* Coupon clipping is soo much faster and easier in the latest update!! ### 5/5 — All great!! *2024-12-05* So much more easier to shop and clip coupons, love the latest update ### 5/5 — Love the app works well *2018-10-12, version 3.1.0* Love this app it works really well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*