# Straight2Bank — user reviews > 38 indexed App Store user reviews of Straight2Bank by Standard Chartered Bank, rated 4.70/5 from 1,141 ratings. - Source: https://appshunter.io/ios/app/straight2bank/id1169270682/reviews - App overview in markdown: https://appshunter.io/ios/app/straight2bank/id1169270682.md - Rating breakdown: 5★ 977 · 4★ 76 · 3★ 28 · 2★ 13 · 1★ 47 ## What do users think of Straight2Bank? Overall sentiment: negative **Pros** - 🔒 Nicely secured app - 👍 Rewarding experience **Cons** - 🐛 Far too complex - 👎 Not user friendly - 👎 Horrible update - 👎 Worst app - 👎 Userunfriendly - 👎 Bad UX - 👎 User unfriendly - 👎 Awful - 👎 Complicated - 👎 Slow and unstable - 👎 Worst customer care - 👎 Blank Screen - 👎 Hard to transact - 👎 Totally unfriendly app - 🐛 Crashes after latest update - 🐛 Crash **Commonly reported bugs** - Registration loop issue - Unable to add new ID after update - App not working well on iOS 14.2 **Most requested features** - Allow creating transactions on the go ## Newest reviews (11 of 38) ### 2/5 — Terrible *2026-05-26* Unfriendly unclear ### 1/5 — Slow and unstable *2023-10-23* Very slow and sluggish also nowhere to log out sign. **Developer response:** Hi jambo simba, currently you can logout from the Dashboard or More page, but appreciate your feedback. We are working continuously to improve our client experience. ### 1/5 — Worst customer care *2023-09-10* While trying to log in the system ask for registration again. While complete the registration get the successful registration email but while go for log in the system again ask for registration. Anyway, going to call the customer care team designated for Bangladesh, nobody never receive the call. What a worst service! ### 2/5 — Blank Screen *2023-09-04* After the App goes into background mode and switches back, the interface has a white screen and no information is displayed. **Developer response:** Hi Dr.Von, thank you for sharing your observation. We will look to improving the app’s performance for a good user experience. ### 1/5 — Hard to transact. *2023-07-25* Unclear navigation. Hard to transact. ### 1/5 — Not user friendly *2023-07-11* Totally unfriendly app ### 1/5 — Crashes after latest update *2023-07-10* App won’t open at all after latest update. Keeps crashing as soon as I click on it. **Developer response:** Hi Goel Family, apologies for the experience. Hope the issue has been resolved. Do note our app as security features which may block usage if we detect risks in a device. Pls contact our customer support if you require further assistance. ### 1/5 — Crash *2023-07-04* Hello Your at just shuts it self down and it crashes **Developer response:** Hi ismail1988, apologies for the experience. Hope the issue has been resolved. For best experience and latest features, ensure you are using minimally iOS 14 and our latest app version available in the App Store. ### 2/5 — Great app! Just cant create transactions on the go *2023-07-01* Love the S2B app, easy to use, fast and secure. Just dont like that I have to look for my laptop everytime I need to create a transaction. If i can approve on the go, why can’t I not create on the go? Especially since I already have approved Payees. **Developer response:** Hi Taita Ngerich, thank you for your feedback and suggestion. We will continuously review and improve to create better experiences for our users. ### 2/5 — Still a confusing app *2023-04-10* Still the most confusing of the banking apps I use. **Developer response:** Dear SunTse VIII, we apologise for the inconvenience you have experienced. Pls contact our customer support centre if you need assistance. You can also refer to the More section, then FAQ to access our Straight2Bank mobile app guide. ### 1/5 — App got super slow after update *2022-05-09* The App got super slow after the update. I cannot find the reason for pushing half baked updates and forcing users to update. Wasting precious time of users. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible UI *2026-05-07* The UI and user navigation are horrible. Full of redundant stuff. ### 1/5 — Far too complex *2026-02-15* Far too complex for a small company. Cannot even make bill payments in Hong Kong. ### 1/5 — Not user friendly *2025-11-18* If you are someone who loves wasting time, this is the best app for you. Worst bank app ever! Too complicated! Even the bankers don’t know how to guide you. ### 1/5 — Horrible update *2025-09-07* After updating the app requires re registration. At the last stage where you set security questions it says something went wrong and you receive an email that Registration complete. When you go to login again it requires you to re register and it is a loop. Phone restarts did not help. Absolutely horrible. In addition, we need to clear salary which is now stuck. SCB urgently needs to do something about it. ### 1/5 — Worst app *2025-03-17* So unprofessional can’t still login ### 1/5 — Horrible *2025-02-04, version 5.15.1* Creating my digital token was awful. Doesn’t recognize the activation code although it was entered correctly. The memorable date I needed to enter was my birthday but rather than January 9 it made me select September 1 and when I tried to select my three questions, it took forever for the dumb thing to accept that I had been touching a question. Terrible process that took about 30 min when it should have taken 5. ### 1/5 — Userunfriendly *2024-07-03* The app does not meet expectations As you are limited on what you can do. ### 1/5 — Bad UX *2024-04-29, version 5.12.1* What is preventing these large banks to make a app with good UX? You have the money, you can hire the skill - which only means you don't have the will. ### 1/5 — User unfriendly *2024-04-16* The help button doesn’t even work and allow a search, so trying to troubleshoot the endless problems is impossible. Wish I’d chosen another bank. ### 1/5 — Complicated *2023-10-29* It’s a nightmare. So unintuitive. **Developer response:** Hi Lou Sminge, apologies for the less than ideal experience. Pls feel free to provide your feedback to our customer support centre, or through the customer feedback box upon logout. We are constantly working to improve the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Murali *2025-12-08* Nicely secured app ### 5/5 — Excellent service *2025-08-27* Rewarding experience ### 5/5 — User Friendly and Easy to Use *2024-10-17* I would love to share my experience with S2B mobile app as i open my company business account with SC Pakistan this bank is only bank in Pakistan which offers mobile application for the business account holders. My S2B mobile app experience so far has been absolutely brilliant with no regrets very stable and user friendly which is great for people like me who like to see real time transactional activity on the go. I am an iPhone 16 Pro user and facing no issues like other users who left low rating recently. Bien Joué to S2B development team for their outstanding work keep doing the great work and keep bringing exciting updates to make the S2B mobile better than ever. Thank you! ### 5/5 — S2B *2024-06-28* Logining is too slow. ### 5/5 — Horrible update *2023-07-22, version 5.9.1* After updating the app requires re registration. At the last stage where you set security questions it says something went wrong and you receive an email that Registration complete. When you go to login again it requires you to re register and it is a loop. Phone restarts did not help. Absolutely horrible. In addition, we need to clear salary which is now stuck. SCB urgently needs to do something about it. ### 5/5 — App *2023-07-02* Awesome…keep up the good work. **Developer response:** Thanks Tivpine! Have a great day. ### 5/5 — Made life easier *2022-12-08* I’m using this app for long time. It has made my life easier. I don’t need to use my computer anymore for viewing or approving any transactions. Security features are also top class. I wish more development and new features will come soon. Thank you SCB and team. ### 3/5 — Awful *2024-01-10* Confusing and difficult to use, used to have a much simpler system for small companies. As they say, it ain’t broke, don’t mend it… SC has completely messed up…. ### 3/5 — Rejected transfer *2023-04-12* Bank won’t allow me to move money between my accounts. **Developer response:** Dear KDG-ORP, we apologise for the inconvenience you have experienced. Pls contact our customer support centre if you need any assistance with your funds transfer. ### 3/5 — Worst App EVer *2022-01-06* Terrible. Can’t even sign up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*