# StrataCom Mobile for ITSM — JSM Assets, EasyVista, Ivanti

> Mobile ITSM app for asset and ticket management with barcode scanning. (iPhone/iPad app by Stratacom, Inc..)

- Source: https://appshunter.io/ios/app/stratacom-mobile-for-itsm/id1524072965 (this page in markdown: same URL + `.md`)
- Developer: [Stratacom, Inc.](https://appshunter.io/developer/1524072967)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 96 MB
- Languages: American English
- Released: 2020-08-01
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/stratacom-mobile-for-itsm/id1524072965/reviews.md

## What is StrataCom Mobile for ITSM?

StrataCom's ITSM mobile app for Jira Service Management, Cherwell, Ivanti and EasyVista allows scanning of all types of Barcodes for effective Hardware Asset Management as well as general ticket management

## Key features

- Hardware Asset Management
- Ticket Management
- Barcode Scanning
- Jira Service Management Integration
- Cherwell Integration
- Ivanti Integration
- EasyVista Integration

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/stratacom-mobile-for-itsm/id1524072965/reviews.md

### 5/5 — Awesome

*2020-10-21*

This interface for Cherwell is Great. This interfaces blends perfectly with the Cherwell platform.

### 5/5 — Best option to run Cherwell on a mobile device!

*2020-08-24*

Easy to use, super-fast interface.  Opens up Cherwell to be run on my iPhone or iPad without having to worry about all the browser quirks.  The admin tool lets you build your own mobile experience and make it work exactly like your Cherwell full client!  Great barcode scanner and updates to tickets are fast and flawless.  Couldn’t be better!

## Frequently asked questions about StrataCom Mobile for ITSM

### What ITSM platforms does StrataCom Mobile for ITSM support?

StrataCom Mobile for ITSM supports integration with Jira Service Management, Cherwell, Ivanti, and EasyVista, allowing for seamless asset and ticket management across these platforms.

### Can StrataCom Mobile for ITSM be used for hardware asset management?

Yes, the app is designed for effective Hardware Asset Management, enabling users to scan all types of barcodes for inventory tracking and management purposes.

### Is StrataCom Mobile for ITSM available on multiple devices?

StrataCom Mobile for ITSM is available for iPhone, iPad, and iPod devices, offering flexibility for users across the Apple ecosystem.

### What is the age rating for StrataCom Mobile for ITSM?

StrataCom Mobile for ITSM has an age rating of 4+, making it suitable for a wide range of users within a business environment.

### How often is StrataCom Mobile for ITSM updated?

The latest version of StrataCom Mobile for ITSM is 3.5.6, and it was last updated on February 25, 2026. This indicates a commitment to ongoing development and improvements.

### Does StrataCom Mobile for ITSM have ads?

No, StrataCom Mobile for ITSM does not contain advertisements, providing an uninterrupted user experience for managing IT assets and tickets.

### What is the user sentiment for StrataCom Mobile for ITSM?

The app has received an excellent rating of 5.0 stars from 5 ratings, suggesting very positive user sentiment and satisfaction with its functionality.

### Is StrataCom Mobile for ITSM free to use?

Yes, StrataCom Mobile for ITSM is available for free, with no cost required for download or usage, making it an accessible tool for businesses.

## Version history (last 5 releases)

### 3.5.6 — 2026-02-25

Minor OCR changes for useablity

### 3.5.5 — 2026-01-30

Added Push notifications

### 3.5.4 — 2025-05-06

Added OCR scanning to enable asset lookups of assets that don't have a barcode, like Mac Laptops.

### 3.3.0 — 2024-08-15

Added option to use Scandit barcode scanner.  Added automation for hand-held usb and bluetooth scanners.

### 3.2.4 — 2024-02-12

Minor bug fixes and name change

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*