# STRATIS 2.0

> Smart apartment access control and smart home device management. (iPhone/iPad app by StratIS EMS, LLC.)

- Source: https://appshunter.io/ios/app/stratis-20/id1482867892 (this page in markdown: same URL + `.md`)
- Developer: [StratIS EMS, LLC](https://appshunter.io/developer/866928201)
- Category: Lifestyle
- Price: Free
- Rating: 4.00/5 from 8,341 App Store ratings · 440 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 79 MB
- Languages: American English, European Spanish
- Released: 2020-01-22
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/stratis-20/id1482867892/reviews.md

## What is STRATIS 2.0?

Welcome Home.
 With the new STRATIS Mobile App, Residents, Staff, Visitors, and Vendors can seamlessly use mobile passes for all electronic access points including elevators, parking garages, common areas, amenity areas, and of course, apartment units. Users have the ability to remotely control their smart devices in the unit (including thermostats, lighting, and more!), submit service requests, request access for visitors, and much more!

CHECK OUT OUR LIST OF COMPATIBLE DEVICES: https://stratisiot.com/connected-solutions/. Your property must have these types of devices installed and connected to STRATIS in order to work with the mobile app. Check with your property manager if you have any questions!
 
We make smart apartment living easier.
 
Residents with accounts immediately gain access to any and all devices and access points they have permissions for. When a Resident moves off the property, they immediately lose access to that unit, and the devices revert back to property management control. Backed by our property-wide networks for device connectivity and our SOC 2 Type 2 audited security focus, Residents and Staff users can rest at ease that their devices, data, and units are safe and secure.
 
STRATIS is Intelligent Buildings, not just shiny bells and whistles that typically come with the term “IoT.” We focus on security, energy management, asset protection, and efficiencies. We are installed in over 350,000 apartments in the U.S., and more than 30,000 apartments internationally.
 
This new STRATIS Mobile App is a scalable and flexible foundation that we continue to grow on, so don’t be surprised when you see cool new features every couple of months!
 
With STRATIS, you can:
* Customize your home dashboard with devices and scenes that you use the most
* Unlock your unit lock and other access points from your mobile device
* Control all devices in your apartment from anywhere in the world
* Create schedules and scenes for intelligent device control and management 
* Enable location-based triggers through geofencing
* Receive alerts for leaks, door & window openings, motion, etc.
* See and save energy and water consumption over time!*
* Control your devices through our Alexa and Google voice integrations
* Seamlessly interact with even the largest of devices, like window shades!
* Control and manage your water heater from the STRATIS Mobile App!**
* and so much more!
 
**If on a compatible energy metered, water metered, or water heater property. STRATIS integrates with the following devices: https://stratisiot.com/connected-solutions/
 
STRATIS – Smart Apartments. Intelligent Buildings.

## Key features

- Mobile passes for electronic access points
- Remote control of smart home devices
- Submit service requests
- Visitor access requests
- Customizable home dashboard
- Energy and water consumption tracking

## Chart rankings

- #208 in Top Free · Lifestyle (US App Store)

## What do users think of STRATIS 2.0?

Overall sentiment: negative

**Pros**

- 🔒 Convenient access
- 👍 Guest access
- 👍 Thermostat control

**Cons**

- 🐛 Slow connection to locks
- 🐛 Unreliable performance
- 🐛 Frequent login issues
- 🐛 Inconsistent user experience
- 🐛 Thermostat control issues

**Commonly reported bugs**

- App crashes and freezes
- Inability to connect to locks
- Thermostat controls not working
- Frequent sign-outs

**Most requested features**

- Faster lock connection
- More reliable performance
- Improved user interface
- Integration with smart home platforms
- Ability to share access with guests

## Recent user reviews (10 of 440)

All indexed reviews: https://appshunter.io/ios/app/stratis-20/id1482867892/reviews.md

### 3/5 — Honest review

*2026-08-18, version 2.25.0*

The app is fine for the most part. However, our garage only a few hundred feet from street level and you pretty much have to turn in pretty quickly. Otherwise you risk getting rear-ended trying to get into the complex so when the connection is weak because of the thick garage walls and you can’t open the gate because the app won’t load, people pile up, and it does create a safety concern for drivers that are driving into the garage. Generally speaking, the app is great and user-friendly however because there’s so many points of entry in our building, it does make it kinda difficult to know which one you need without having to physically scroll through every single one. If there was an option to just see the pictures of the doors/points of entry instead of the titles that would be great, but you physically have to scroll and click onto every single entry point to view the picture of the door that you’re selecting and it’s not time saving. I recommend maybe integrating a map of the complex and being able to select doors from the vantage point that you are at. Aside from the app, I wish our complex would just give us a key fob to be able to remotely trigger the garage gate to unlock, BUT I do understand how by implementing STRATIS it save them time and money in avoiding having to re-issue key fobs for residents that keep losing them OR sharing with non-residents which creates a safety concern. 
I have not tried the guest entry feature (like assigning someone entrance during set times) so I can’t speak on that. -DG

### 1/5 — Ni

*2026-08-17, version 2.25.0*

Device is not even available when you get to the right door!

### 1/5 — Insanely inconvenient

*2026-08-16, version 2.25.0*

This app solves one problem by compromising several conveniences. This is the worst security system if it’s your only one because of how long it takes to get in your doors. You can’t save your passwords, it logs you out of your account randomly, and god forbid you have your hands full coming up to the door. Whatever you do, don’t leave the house without your phone. This app has caused me to leave my door unlocked because of how much I hate using it.

### 5/5 — Mejor app

*2026-08-16, version 2.25.0*

Fácil de usar, moderna e innovadora

### 3/5 — Not close enough

*2026-08-15, version 2.25.0*

Whenever I try to use the app to get into the door, it always says that I’m not close enough even if I am 1/2 an inch away from the lock it still says that so it always takes forever for me to get in the door

### 1/5 — Widgets don't work

*2026-08-15, version 2.25.0*

The app itself is ok I haven't had any major functionality issues. But the widgets do not work on iphone, home screen doesn't even let me add it. This needs fixing

### 1/5 — Cannot access apartment

*2026-08-14, version 2.25.0*

I am a guest in brother in laws apartment and although he has provided full access I cannot use the app to open the door. Days and days of troubleshooting and no news.

### 1/5 — Hate the lock

*2026-08-13, version 2.25.0*

Wait to slow to unlock

### 5/5 — Lok

*2026-08-13, version 2.25.0*

Muso

### 2/5 — Poor Door Control

*2026-08-12, version 2.25.0*

It’s easy to unlock the door, but there is no command to lock it. I found it difficult to lock and harder to feel confident it was locked.

## Frequently asked questions about STRATIS 2.0

### What does the STRATIS app do?

The STRATIS app allows residents, staff, visitors, and vendors to use mobile passes for electronic access points like elevators, parking garages, common areas, and apartment units. It also enables remote control of smart devices within the unit, submission of service requests, and visitor access management.

### What are the key features of the STRATIS app?

Key features include mobile passes for access, remote control of smart devices (thermostats, lighting), customizable dashboards, service request submission, visitor access requests, energy and water consumption tracking, and voice control integration with Alexa and Google.

### Is the STRATIS app free to use?

The provided information indicates the app is free. There are no mentions of subscription fees or in-app purchases for core functionality. However, the app requires compatible smart devices installed and connected to STRATIS at your property.

### What devices are compatible with STRATIS?

STRATIS integrates with a wide range of smart devices for access control and home automation. A list of compatible devices can be found at https://stratisiot.com/connected-solutions/. Your property must have these devices installed and connected to STRATIS for the app to function.

### How does STRATIS enhance apartment living?

STRATIS makes smart apartment living easier by providing seamless mobile access to various building points and allowing residents to control their in-unit smart devices from anywhere. It also focuses on security, energy management, and building efficiencies, offering features like leak alerts and consumption monitoring.

## Version history (last 5 releases)

### 2.25.0 — 2026-08-04

Improvements and bug fixes

### 2.24.0 — 2026-06-17

Introducing Visitor PIN Codes

Let guests into your building with a quick 6-digit PIN - no app download needed for guests.

• Create a PIN in seconds
• Label guests so PINs are easy to tell apart
• Set how long it lasts - 1 to 3 hours
• Copy or share through any messaging app
• View or revoke from your Visitor list

PIN guests get common-area access only (No Unit Access). Each PIN can be used multiple times until it expires - share carefully.

Also in this release: Bug fixes and performance improvements.

### 2.23.5 — 2026-05-08

Bug Fixes and improvements

### 2.23.4 — 2026-04-20

Bug Fixes

### 2.23.3 — 2026-03-30

Bug Fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*