# Stray Souls: Stolen Memories HD - A Hidden Object Game with Hidden Objects — user reviews > 165 indexed App Store user reviews of Stray Souls by Big Fish Games, Inc, rated 4.50/5 from 323 ratings. - Source: https://appshunter.io/ios/app/stray-souls-stolen-memories-hd-a-hidden-object-game-with-hidden-objects/id703006265/reviews - App overview in markdown: https://appshunter.io/ios/app/stray-souls-stolen-memories-hd-a-hidden-object-game-with-hidden-objects/id703006265.md - Rating breakdown: 5★ 229 · 4★ 59 · 3★ 12 · 2★ 10 · 1★ 13 ## What do users think of Stray Souls? Overall sentiment: positive **Pros** - 👍 Creepy and thrilling story - 👍 Great graphics and visuals - 👍 Enjoyable puzzles and mini-games - 👍 Bonus chapter provides good value - 👍 Engaging and addictive gameplay **Cons** - 🐛 Cutscenes not working (black screens) - 🐛 Crashes and glitches reported - 🐛 Inability to restore purchased game - 🐛 Compatibility issues on some devices - 💰 Considered expensive for the length **Commonly reported bugs** - Cutscenes not working - Crashes and freezes - Inability to restore purchased game **Most requested features** - Stray Souls 3 game requested - More games in the Stray Souls series ## Newest reviews (16 of 165) ### 3/5 — Game Developers need to update this *2025-03-18, version 1.0.6* Spooky game but like the other Stray Souls game it needs to be updated due to the cutscenes being completely black ### 3/5 — Can’t restore and glitches *2025-02-01, version 1.0.6* Good game but none of cut scenes work and you can’t restore the game after purchasing. Real shame. ### 3/5 — Cutscenes are black *2024-12-17, version 1.0.6* The cutscenes are all black so I can’t tell what’s going on. Other then that I found the game fun and challenging. I liked the bonus chapter as well. Prefect prequel to the first game ### 4/5 — Issue with cutscenes *2024-02-03, version 1.0.6* Love the game so far, but the cutscenes go dark on me as well. Please fix. I hope to play the full game 😕 ### 3/5 — Would love this game but… *2023-05-28* Just like other reviews, the cut screens just go dark. You can hear what’s going on but that’s all. As anyone knows, the cut screens are the best part of these games. That’s where all the suspense is played out. I was on the free trail but I won’t be purchasing the full game because of this. I’m really disappointed. ### 2/5 — Lazy devs *2023-02-25, version 1.0.6* Great game, shame the devs can’t be bothered to update so the cut scenes work….buy once own forever??? Not if devs can’t upgrade… ### 3/5 — Cutscenes don’t work *2022-11-26, version 1.0.6* Pretty good game only problem is the cut scenes are just black screens don’t know if it’s a bug I’ve uninstalled and reinstalled to see if that fixes it didn’t ### 3/5 — Black cut scenes are definitely anissue. *2022-11-22* This takes away so much enjoyment from the game and the star rating will go upmif this is fixed, because Iam enjoying everything else. ### 2/5 — Cut scenes broken. *2021-12-18, version 1.0.6* Just displays a black screen when cut scenes are playing. Cut scene sound is fine and the game itself works (so far). Probably an easy fix but as the devscznt be bothered to fix it, I can't be bothered to buy it. ### 2/5 — Can’t see videos *2021-12-06, version 1.0.6* Not the first time I have had problem playing on iPad. ### 2/5 — Black screens *2021-10-18, version 1.0.6* Only on the transitional screens_ video is black. Ruins an otherwise fun and challenging game. Cant spend my money and cannot experience the entire game. Very disappointing and no suggestions or tips on the website ### 4/5 — BLACK CUTSCENCES!! *2021-04-25* When I try to play a cutscene, the screen is black. I thought it was only happening to me, but then I asked my sister and she said it was the same for her. I scrolled through some reviews, and a lot of people were also annoyed from the black cutscences. Please fix it! I missed some of favorite parts because of this glitch. Overall the game was great though! ### 2/5 — Disappointed *2021-04-06, version 1.0.6* Really enjoyed the first game so when I found this I was looking forward to it paid for full game but when I play it where there is supposed to be a cutscene there is just a black screen so miss parts of the story 😔 ### 3/5 — Not worth £6.99 *2021-04-04, version 1.0.6* Played the first one which was ok. Cost £1.99. This follow up is £6.99. Not worth it. ### 2/5 — Stray souls 2 *2021-03-09, version 1.0.6* So disappointing FIX THE GAME all the info between scenes was black. The bonus chapter wouldn’t let me pick up last dice So I never got to see the ending. So not worth my time. VERY DISAPPOINTING ### 4/5 — Not bad *2021-01-01, version 1.0.6* Good game, good graphics. Only problem I found was it was a pretty quick game. Would of liked a longer game ## Most critical reviews (10 lowest-rated) ### 1/5 — Stray Souls *2022-12-28, version 1.0.6* Sadly, like many games bought ‘for life’ this hasn’t been updated in many years. It was a good game, and at least it is still possible to download it, which isn’t true of so many others. I can’t see the cut scenes any more now, but I can skip them and carry on. So don’t buy it now! December 2022 ### 1/5 — Unable to open *2022-12-05, version 1.0.6* I’ve payed for this game and now it won’t open ### 1/5 — Oops!!!👎 *2022-10-29, version 1.0.6* Doesn't want to download full game, said I couldn't access App Store, up until then it seemed an ok game.☹️🤨 ### 1/5 — Not worth $7 *2022-08-16, version 1.0.6* The game puts up a $7 paywall and lasts maybe 30-60 minutes more if it takes you a while. I usually don’t write app reviews but I’ve played other less expensive puzzle games that last 5x as long. Do not waste your money ### 1/5 — Black screen *2021-09-05, version 1.0.6* The graphics in this game are great but you loose a lot because of the black cutscenes. I am really disappointed that I paid for this game and it doesn’t work. Please fix it! ### 1/5 — Love this game, but now the cutscenes are black *2021-03-28* This game is one of my favorites, but now the cutscenes are not working. I have already sent a request to Big Fish to fix it. Edit: Sorry everyone. I sent a fix request, but no one really got back to me. Only offered to let me purchase a new game. I’m really disappointed at Big Fish’s decline in quality customer service. ### 1/5 — Black cut scenes *2020-12-12, version 1.0.6* Game doesn’t work. Paid to play and only see black screens during cut scene! Disappointed! ### 1/5 — Stray souls *2019-08-30, version 1.0.6* Paid to unlock the game and now it won't open. Sort it out Big Fish! This has happened with other games as well. I want to be reimbursed. ### 1/5 — Crashing *2018-10-10, version 1.0.6* Very disappointed that after paying to unlock this game it will not let me play now! Just keeps closing ### 1/5 — Crashed! *2017-08-28, version 1.0.6* Was enjoying game but screen went blank after giving the key to the teacher by the stairs and have been unable to progress further. ## Most praised reviews (10 highest-rated) ### 5/5 — Stray souls 3 please *2024-08-11, version 1.0.6* I love stray souls games. creepy and thrilling story. my favourite games all the times. Stray souls 3 please. ### 5/5 — CUTSCENE ISSUE! *2022-11-16* I really love and enjoy playing this game. I love the puzzles, the stories, the characters and I really enjoyed the soundtrack. I’ve been having this issue on my sixth GEN iPad mini where the screen will go dark during cut scenes. I read other people are having this issue as well, so if you’re reading this review and you’re having the same issue, please write a review about it and report the issue so that we can get them to fix this. ### 5/5 — Best game ever *2022-09-03* The graphics in this- no, all of Big Fish’s games are impressive, after playing at least like 5 different Big Fish hidden object games, every single puzzle is unique, the only puzzle that is similar is the find the object. This is by far my most favorite game, if this review does not make you play this game, I don’t know what will. ### 5/5 — Great Sequel to a Great Game *2022-05-31* Stray Souls was an awesome game and this sequel takes it a step further. The atmosphere is creepy, the storyline dark and interesting, with just enough twists and turns to keep you on your toes. If you like dark HO/mystery games, give it a try. ### 5/5 — Hi *2021-06-10, version 1.0.6* What an amazing game ### 5/5 — Stray souls is amazing! *2021-04-25* I love this game so much! I used to play it when I was a child! It’s so entertaining and fun! I love your games, keep it up! 💗👏👑 ### 5/5 — Stray souls 2 *2020-09-05, version 1.0.6* I enjoyed the game it kept me engrossed in completing the missions ### 5/5 — Need more please! *2020-07-30* I can’t wait for the next one. I’m going to check out the League of Light games next after seeing other reviews. ### 5/5 — Amazing game yo *2020-06-01, version 1.0.6* One of the best and scariest game I have ever played ### 5/5 — So glad it’s back ! A great little game!! *2020-05-19, version 1.0.6* I’ve really missed this game ! I used to have Salem witch trials but that’s gone as has tiger woods golf game which I paid money for ! Where have they gone ?? !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*