# StreamLabs > Home water leak detection and usage monitoring with smart alerts and device control. (iPhone/iPad app by Reliance Worldwide Corporation.) - Source: https://appshunter.io/ios/app/streamlabs/id1217865938 (this page in markdown: same URL + `.md`) - Developer: [Reliance Worldwide Corporation](https://appshunter.io/developer/1182996149) - Category: Lifestyle - Price: Free - Rating: 2.58/5 from 90 App Store ratings · 58 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 60 MB - Languages: English - Released: 2017-03-27 - Data updated: 2026-08-09 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/streamlabs/id1217865938/reviews.md ## What is StreamLabs? Meet StreamLabs®, your all-in-one home water solution that protects your home from water damage and leaks from both plumbing and non-plumbing sources. Using a combination of advanced ultrasonic technology and sensors, StreamLabs captures and delivers powerful insights into your water usage – and provides real-time alerts of potential leaks. Manually customize your leak alert settings or let the new learning Smart Alerts™ feature automatically protect your home by detecting any water usage outside of the norm. Choose from three StreamLabs devices: StreamLabs Scout, StreamLabs Monitor or StreamLabs Control. All three of these Wi-Fi-enabled devices provide leak protection for your home, and work together or independently. The StreamLabs Scout and the StreamLabs Smart Home Water Monitor each install in under 5-minutes with no pipe cutting, tools, or professional installer required. The StreamLabs Control features remote, flow-based automatic water shut-off functionality, and can use alerts from the Scout to stop leaks even sooner for high-risk appliances such as water heaters and ice makers. The StreamLabs App is mission control for your StreamLabs devices. It supports the Scout, Monitor and Control all in one place to create tailored household leak protection optimized for your needs. In the StreamLabs App, you’ll have access to: - Live water usage - Customized leak detection settings: slow and major leak alerts (Monitor and Control) - Smart Alerts™ learning leak detection (Monitor and Control) - Freeze alerts (Scout, Monitor and Control) - Home and Away modes (Monitor and Control) - Comparative water usage charts (Monitor and Control) - Remote shut-off (Control only) - Water pressure, water temperature (Control only) - Drip Detect™ alerts (Control only) - Room Temperature alerts (Scout, Monitor, and Control) - Humidity alerts (Scout and Control) See how StreamLabs puts household leak protection at your fingertips. To learn more, visit www.StreamLabswater.com. ## Key features - Real-time water usage monitoring - Customizable leak detection alerts - Smart Alerts™ learning leak detection - Freeze and temperature alerts - Home and Away modes - Remote water shut-off (with Control device) ## Recent user reviews (10 of 58) All indexed reviews: https://appshunter.io/ios/app/streamlabs/id1217865938/reviews.md ### 2/5 — App crapped up *2026-04-29, version 6.8.9* Can’t control the device anymore… app is crapped up ### 1/5 — Terrible Customer Service *2026-02-17* Don’t bother reaching out to this company. They don’t respond to anyone even if you call you are sent to an answering service and they never respond back. The customer service response is nonexistent and if you’re looking to buy this device to integrate into smart home platform don’t bother. ### 1/5 — App not working *2026-02-01, version 6.8.6* App keeps freezing up whenever I try logging in ### 1/5 — App shout down *2025-09-28, version 6.7.2* Dad keep dying before I can even do anything on it. It comes up. I upgraded it. It comes up. It runs for a couple of minutes and it dies disappear. I have to start all over again. I can’t even calibrate it anymore. This is terrible. ### 1/5 — Devise doesn’t connect to WiFi *2025-09-13, version 6.7.2* I had water leak and this devise was introduced by the insurance company which owns the stream lab. But I can’t connect it to my phone at all. The devise emits WiFi but the app on my phone doesn’t recognize it. Then insurance company start saying that if I don’t get the connected they will not renew the insurance It’s terrible!! ### 2/5 — HOW NEAR?? *2025-08-01, version 6.7.1* Unable to set the device up. The app seriously needs some freaking feedback for the user. Timeout counters, signal strength indicators, etc. How near to stand is the most basic. Seems like a quarter of an inch is necessary for that initial connection. Bleh. Bleh. Bleh. ### 1/5 — Poor Accuracy, Absolutely No Customer Service *2025-07-27, version 6.7.1* I have a StreamLabs Monitor, purchased March 2024. I got it as a backup to the water authority meter and to try and track down a leak. I then signed up for the Subscription Service in July 2024 to better track and analyze the data. I found, when comparing the Monitor's to the Utility's meter, that there was an over 10% error with the Monitor. And I was getting nuisance leak alerts when the shower was being used or the garden was being watered. So the product is perhaps a 2-3 star. What gets the one star rating is customer service. When my subscription was automatically renewed, within a couple hours of receiving the notice I replied that I wanted to cancel my subscription and receive a refund. I received no response. A few days later I emailed customer service again and called them. The email was not responded to. The call quickly went to a request for me to leave a message; the auto-attendant said I would receive a call back. I did not receive a call back. After several days of calls and emails I received an email notifying me that my Subscription had been cancelled (as requested, finally), but I have not received a refund. A note on customer service: in July 2024 when I called to start the Subscription, I spoke to a human and was able to ask questions and get answers. Now, customer service is silent and non-existent. (OR, it may be that customer service is no longer staffed with humans, but is run by an anti-social AI who does not like to interact with humans). After submitting the this review on their website, I read other reviews and found that 45 of 45 “shop reviews” are dated 3/20/2024. One other is dated 6/2/2025. Suspicious. ### 1/5 — awful awful app *2025-07-18* This is by far the worst software we’ve ever known. We bought the system to monitor the water flow in our home that’s insured by Chubb. We had to completely disconnect it when it turned off all water to our home overnight before we were leaving the country in the morning. Endless notifications about absolutely nothing important. Fortunately we’ve never had a water problem so we’ve never received a meaningful notification. Do not punish yourself with this app. ### 1/5 — Last 4h Unselectable *2025-06-22, version 6.6.1* Cannot select the last four hours of any day in historical day view to see the number of gallons used in each of those hours ### 1/5 — App Update *2025-05-11* Unable to get support over weekend. From other comments, I assume an update occurred.. this afternoon. Frantic, I’ve taken my network down 3 different times. Resulting in nothing but poor and inability to maintain connection. Tried to contact support; no one to answer telephone call or text. A company that is truly serious about providing good customer support & service would never make changes, then leave the building for the weekend.. I’m disappointed & don’t trust you right now. ## Frequently asked questions about StreamLabs ### What does the StreamLabs app do? The StreamLabs app serves as the central control for your StreamLabs water monitoring devices. It allows you to view live water usage, receive real-time alerts for leaks and other water-related issues, and customize your home's protection settings. ### What are the key features of the StreamLabs app? Key features include live water usage monitoring, customizable leak detection settings for slow and major leaks, Smart Alerts™ for automatic learning of unusual water usage, freeze alerts, and the ability to set Home and Away modes. Some features like remote shut-off, water pressure, and temperature monitoring are available with specific StreamLabs devices. ### Is the StreamLabs app free to use? The StreamLabs app itself is free to download and use. However, it requires compatible StreamLabs devices (Scout, Monitor, or Control) to function, which are separate purchases. The app supports these devices to provide its full range of features. ### What devices are compatible with the StreamLabs app? The StreamLabs app supports all three StreamLabs devices: StreamLabs Scout, StreamLabs Monitor, and StreamLabs Control. These devices can work together or independently, and the app consolidates their functionality into one interface for tailored household leak protection. ### How can StreamLabs help prevent water damage? StreamLabs helps prevent water damage by using advanced ultrasonic technology and sensors to detect leaks from both plumbing and non-plumbing sources. The app provides real-time alerts, allowing you to address issues quickly. With the StreamLabs Control device, you can even remotely shut off your water supply to stop leaks immediately. ## Version history (last 5 releases) ### 6.10.0 — 2026-06-29 Keep track of previous Drip Detect tests in the new Drip Detect History chart! (Only available for StreamLabs Control) ### 6.9.0 — 2026-06-10 Get your Certificate of Installation (CoI) on-demand! A CoI lets your insurance provider know that a StreamLabs Control is protecting your home.  Many insurers offer a benefit when you provide them with a CoI for your StreamLabs Control. ### 6.8.9 — 2026-03-02 Minor improvements and bug fixes. ### 6.8.8 — 2026-02-09 Introducing Home/Away widgets! Easily put your StreamLabs device in Home or Away mode right from your phone's home screen. ### 6.8.7 — 2026-02-03 Minor improvements and bug fixes. ## Apps similar to StreamLabs | App | Rating | Price | Category | | --- | --- | --- | --- | | [リサイクルショップドリーム](https://appshunter.io/ios/app/id1582785360) | — | Free | Lifestyle | | [Sanando Las Naciones](https://appshunter.io/ios/app/sanando-las-naciones/id1582881660) | — | Free | Lifestyle | | [Vita Beauty](https://appshunter.io/ios/app/vita-beauty/id1579899860) | — | Free | Lifestyle | | [hair＆make manis](https://appshunter.io/ios/app/hairmake-manis/id1589728400) | — | Free | Lifestyle | | [JD-Shop](https://appshunter.io/ios/app/jd-shop/id1589582160) | — | Free | Lifestyle | | [松江着物レンタル　堀川小町](https://appshunter.io/ios/app/id1579018780) | — | Free | Lifestyle | ## More apps by Reliance Worldwide Corporation - [SL Installer](https://appshunter.io/ios/app/sl-installer/id6463937453) All apps by Reliance Worldwide Corporation: https://appshunter.io/developer/1182996149 ## Related topics [streamlabs controller](https://appshunter.io/ios/topics/streamlabs-controller) · [streamlabs](https://appshunter.io/ios/topics/streamlabs) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*