# Streem AR Video — AR-powered remote assistance

> AR-powered remote assistance for experts and customers. (iPhone/iPad app by Streem Inc.)

- Source: https://appshunter.io/ios/app/streem-ar-video/id1237956641 (this page in markdown: same URL + `.md`)
- Developer: [Streem Inc](https://appshunter.io/developer/1230639886)
- Category: Lifestyle, Business
- Price: Free
- Rating: 4.29/5 from 17 App Store ratings · 5 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 202 MB
- Languages: English
- Released: 2017-06-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/streem-ar-video/id1237956641/reviews.md

## What is Streem AR Video?

Welcome to the future of remote collaboration and customer service. Streem® gives you a fast, secure, video connection to a remote expert. When service pros can see what you’re working on, you’ll be amazed how much faster they can help.

Streem helps experts see and be anywhere—using interactive video to capture product details, take measurements, and create media-rich project notes using powerful iOS AR capabilities.

Streem empowers your favorite brands to quote, diagnose, troubleshoot, and fix problems without ever sending a technician to your home.

Building on the power of cross-platform StreemCore®  video calls, this app adds remote AR measurement and helpful 3D annotations to your remote customer tool kit.

Powered by StreemVision®  AI, our data-rich photographs help capture the important details automatically; saving time and hassle.

**Ask your customer service representative if they use Streem interactive video for remote support.

After you download this app, tap the link sent by your remote expert or enter the invitation code they give you, and we’ll walk you through the rest. Share your view and follow clear on-screen instructions about what to do next.

**Mobile Expert View**

Access Streem call tools from your iPhone or iPad. Note: a few features still require a desktop browser.

**Take the Power of Streem OnSite**

When experts log in to the Streem iOS app they can record, detail, and better understand important project information on the job site. Through the power of enhanced AR tools and video, experts capture job details through their own devices with the added context and clarity of 3D tools and annotation.

Streem interactive video calling is better for business, better for customers, and better for the environment. It’s better than being there.

## Key features

- AR-powered remote expert connection
- Interactive video for diagnostics
- Remote measurement and 3D annotations
- Data-rich AI-powered photo capture
- On-site job detail recording
- Secure video calls

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/streem-ar-video/id1237956641/reviews.md

### 5/5 — Game changing customer communication

*2021-07-29, version 3.3.0*

I can see what my customer sees and use on screen tools that allow me to better communicate with them, see and capture the info I need and save it for future use or customer records. All without ever having to meet in person. Saves me time and travel. It’s easy to use and my customers love it.

### 5/5 — Pretty cool stuff

*2020-09-30, version 3.1.0*

Really slick tools to work with someone remotely

### 5/5 — Simple to use but lots of smarts behind!

*2020-08-25, version 3.1.0*

User friendly for me to get information on my customers home. Visual context was faster and better

### 1/5 — Undependable. Confusing UI.  Not intuitive.

*2020-05-06, version 3.0.3*

Terrible UI. Download the app and literally all you get is “enter invitation code”.  If you try to host via safari forget it.  Try to host via Chrome, “no microphone found”.  It’s great when it works, but be prepared to look like a fool in front of your customer

**Developer response:** We're sorry you had a tough time with Streem. If you ever need support with the app, please call our technical support line (1-833-729-2890) or email us at support(at)streem.pro .

It sounds like you may be in an older version of the app. Please update your iOS app for the most recent mobile features, like Mobile Pro.

### 1/5 — Hate the app

*2018-07-20, version 2.15.0*

All i wanted to do is crop a picture and I couldn't😡

**Developer response:** Hi Clap gaul, we're sorry you had a hard time. Our tool is not for photo editing. Streem interactive video calls are best for 1-1 communication between teammates or with customers. 

You can take StreemShot® high-res photos at anytime during an Streem video call. If you need a closer look at something, you can ask your customer to move closer. After a call all your images can be downloaded and cropped in any photo editor.

## Frequently asked questions about Streem AR Video

### What is Streem AR Video used for?

Streem AR Video provides a secure, interactive video connection to remote experts. It allows professionals to see, measure, and annotate projects using AR, speeding up diagnostics and problem-solving without requiring a technician to be on-site.

### How do I use Streem AR Video?

After downloading the app, you will need to tap a link sent by your remote expert or enter an invitation code they provide. The app will then guide you through sharing your view and following on-screen instructions.

### Can I use Streem AR Video on my desktop?

While the Streem AR Video app is designed for mobile devices like iPhone and iPad, some features may still require a desktop browser for full functionality.

### What devices does Streem AR Video support?

Streem AR Video is available for iPhone and iPad devices, offering mobile expert views and on-site capabilities.

### How often is Streem AR Video updated?

The latest version of Streem AR Video is 3.9.1, which was last updated on June 1, 2022. This indicates a relatively consistent update schedule.

### What is the age rating for Streem AR Video?

Streem AR Video has an age rating of 17+, suggesting it is intended for mature audiences due to its professional application context.

### Does Streem AR Video have ads?

The provided data does not specify if Streem AR Video contains advertisements. It is listed as free with no mention of in-app purchases or ad support.

### What is the user rating for Streem AR Video?

Streem AR Video has a rating of 4.3 stars based on 17 user ratings, indicating generally positive user sentiment.

## Version history (last 5 releases)

### 3.9.1 — 2022-06-01

- Fixed a bug that was causing the app to crash for first-time users
- Fixed a bug that was causing the call details view to be cropped for users with devices running iOS 14 or older

### 3.9.0 — 2022-05-27

- Updated to the latest Streem SDK (0.31.0)
- Case sensitivity removed from the company code field during login
- Fixed a bug that was causing the app to crop the screen on video playback
- Fixed a bug that was causing login credentials not to persist during an experts session

### 3.8.0 — 2022-04-08

- We’ve changed the name of the app to Streem AR Video to better reflect what we do!
- Updated to the latest Streem SDK (0.30.0)
- Fixed a bug that was causing the app to crash when initiating from invite codes
- Fixed a bug that was causing the app to crash when looking at the call log
- Fixed a bug that was causing inconsistent behaviors when the user is scrolling through recent Streem calls

### 3.7.1 — 2022-02-02

Bug fixes and stability improvements.

### 3.7.0 — 2022-01-24

Stability improvements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*