# Stretch Zone — user reviews

> 53 indexed App Store user reviews of Stretch Zone by ClubReady Inc, rated 1.90/5 from 144 ratings.

- Source: https://appshunter.io/ios/app/stretch-zone/id1287620946/reviews
- App overview in markdown: https://appshunter.io/ios/app/stretch-zone/id1287620946.md
- Rating breakdown: 5★ 25 · 4★ 2 · 3★ 5 · 2★ 12 · 1★ 100

## Newest reviews (13 of 53)

### 1/5 — Not good for business

*2022-05-27, version 10.0.0*

I am literally unable to book a session on the app. I get constant errors, with no avenue to provide feedback. How will this place stay in business if they don’t fix it?

### 1/5 — Not even made properly for a phone???

*2022-05-27, version 10.0.0*

Once you log in, the material on the screen that it looks like it’s made for use on a computer not a phone. It’s convenient to see my appts (I booked my whole month in advance at the club so not sure if I’m going to run into the same booking issues as other reviews). 
I expected to see my flexibility percentage scores so I can view progress over time. Why would I want a goals/food logging/exercise logging app when there are much better ones out there?

### 1/5 — Love the experience..hate the app

*2022-05-13, version 10.0.0*

App errors out trying to book appointments on IOS. I’m good setting it up a couple weeks out but it would be so much better to be able to schedule myself

### 1/5 — App is terrible

*2022-04-02, version 10.0.0*

Tried to buy a package but the app kept giving me error messages. Also, very frustrating to try and book appointments only 10 days out, they need to extend that. I agree with the other reviewer who suggested they partner with MINDBODY and use their app!

### 1/5 — Awful app

*2022-02-14, version 7.0.0*

I have been trying to book sessions and it only lists past dates. It’s enough to make me not want to continue my membership. Calling is inconvenient, so the app is critical to me continuing.

### 1/5 — App

*2022-01-30, version 7.0.0*

Just downloaded the app so that I may cancel my appointment on Monday (tomorrow) within the 12 hr timeframe BUT…there is no link to create a new account!  So, how do we use the app if we are unable to login?

### 1/5 — Keeps crashing

*2022-01-08, version 6.7.0*

I’ve been using this app for months but recently it has been crashing when I try to add an appointment to my calendar. I’ve removed and reinstalled the app yet the issue continues. I noticed the last update to this app was 6 months ago. Perhaps it has not kept up with the latest iOS updates?  Any ways the app is no longer functioning.

### 1/5 — Fine until you change phones

*2022-01-01, version 6.7.0*

This app worked fine until I got a new phone and tried to log in. Didn’t accept my password. So I tried to reset it and it still didn’t accept my credentials. It’s clearly broken. The stretching and the practitioners are great but not enough for me to have to call to make appointments. Will probably try a competitor.

### 1/5 — Keeps Crashing

*2021-12-30, version 6.7.0*

iOS version of app crashes every time I try to add to my calendar. Please fix!

### 1/5 — You can’t book appts

*2021-12-18, version 6.7.0*

I keep getting an error. You can’t book new appts.  I canceled my two appts because I needed to reschedule them and now I can’t.  Seems like a pretty important reason for the app is to be able to make appts.

### 1/5 — I can’t even register

*2021-11-17, version 6.7.0*

I tried to register but it only says to log in. Tried going to reset password but that didn’t work. Tried the web site to set up acct and password but there is no place for that on the site. I give up!

### 1/5 — Does this ever work for anyone?

*2021-10-19, version 6.7.0*

What crap. Every yoga studio on the planet can figure out how to set up a system for online booking. Seems that’s too much of a… stretch… for these guys.

### 1/5 — New login

*2021-10-16, version 6.7.0*

I downloaded this app but it won’t allow me to create a new account.

## Most critical reviews (10 lowest-rated)

### 1/5 — One star specifically for the all

*2023-04-19*

The 1 star which is gracious is 150% for this useless absolutely horrible app, not the actual place or their workers which are all amazing and worth it. This app makes me not want to continue going. I have been to stretch zone close to 8 times so far, this app has successfully booked ZERO of them since it never ever works. Maybe hire an app developer with a GED minimum.

### 1/5 — Worst App EVER!!!

*2023-04-18*

For weeks now I have attempted to make my appointments using this app and I’m constantly getting a booking error message.  I have deleted the app off my phone and changed my password. Now I can’t even log in.  This is SUPER inconvenient and now I may not be able to book the time slot I need.  Please fix this.

### 1/5 — Terrible app

*2023-03-15*

This app is terrible.  Very difficult to log in, and have been unable to book sessions.  It either doesn’t work, or isn’t very intuitive/ user friendly.  Good concept, but for as much as they charge, it shouldn’t be so hard to book an appointment for services you’ve prepaid for.

### 1/5 — None functioning app

*2023-01-05, version 10.0.0*

App is the worst. Can view availability but can’t book appts. Can’t purchase credits, can see how many credits have been used. Calling location is hit or miss and sometimes have missed appt availability as left message but those times have filled up. Fix the app!

### 1/5 — Can’t book appointments

*2022-11-15, version 10.0.0*

Keeps saying I have no credits but I have lots paid for 3 sessions a week

### 1/5 — Beware -- deceptive sales process

*2022-11-14, version 10.0.0*

I went into the store and signed up for 12 sessions to try it out... what i didn't realize was that I was sold 36 sessions (12 a month over 3 months) with a maintenance fee as well.  This was not explained during the sales presentation -- or i was not paying attention.   I guess the joke was on me when my credit card was charged for 36.   When I called to request a refund, the general manager said there was nothing he could do about it.  Beware... the sales reps are very friendly but the burden is on you to read all the fine print.   The company is not willing to refund ANYTHING.  Now i have 34 sessions left to use after only going twice.  Yikes!!!!   Not happy at all.

### 1/5 — How about investing in an app

*2022-10-26, version 10.0.0*

Love the services and the place but how about someone in mangement take some money and develop a proper app. 
Can’t book appointments says “no credits” which is incorrect cause I can call directly to my location and book appointments without an issue. 
Don’t waste your time to download this app is utterly useless. Sad to this app doesn’t even rate one star.

### 1/5 — App is horrible

*2022-10-19, version 10.0.0*

I just got a new Iphone and downloaded the app and now it doesn’t look anything like the original. The app now looks more like a back office app rather than a customer friendly user app. I can’t even book a session at all. I could do this before the phone change.

### 1/5 — App Doesn’t Work

*2022-10-13, version 10.0.0*

Corporate really needs to put some time and money into fixing this app. It DOES NOT WORK. It doesn’t even login without an error message. It repeatedly tells me to reset my password and doesn’t send a link. Another option is to call the local Stretch Zone for assistance. When I called the business they were wonderful and apologized repeatedly for the app errors as they too are aware. The receptionist at the local studio attempted to help however I am still unable to login without an error message. So much time wasted. I would recommend save the storage on your phone and just schedule appointments directly with your studio.

### 1/5 — App is horrible

*2022-07-07, version 10.0.0*

I’ve been a customer for 2 months and I still can’t make appointments thru the app because it does not recognize I’ve already purchased a package.  It tries to charge me every time.  I love the stretching but if the app is not fixed I will likely leave, just too much of a hassle to make appointments!

## Most praised reviews (10 highest-rated)

### 5/5 — Exceptional

*2023-02-10, version 10.0.0*

Received my introductory stretch and I am hooked. Rico was amazing and I have already set up my next appointment

### 5/5 — Simple & Easy

*2022-03-10, version 10.0.0*

Read the other reviews, prior to downloading the app. Pleasantly surprised, that there were no snags. You set your password from the email you receive, and everything works smoothly.

### 5/5 — Great experience!

*2022-02-11, version 7.0.0*

Super easy to maneuver through!

### 5/5 — My StretchZone session

*2021-08-26, version 6.7.0*

My StretchZone stretching with Niko was  fantastic had an amazing experience and feeling after I was done! I bought a pkg because I’m definitely coming back and will continue.! To invest in myself to feel great !
Thank you Niko!!

### 5/5 — Easy to use

*2019-04-02, version 1.3.6*

Great product for the company. I can schedule on my own without having to call in.

### 4/5 — App does not work correctly

*2021-12-29, version 6.7.0*

Update: The app is now working correctly is is very convenient.  I can now schedule my appointments without errors. Thank you for fixing the problem.  

I can see my upcoming appointments and my profile. Yet when I attempt to book appointments, I get an error message. It worked one time about a month ago, yet it has not worked since. I really like the stretch zone but because the app does not work you need to call or go in person to book. It makes scheduling very difficult. I reported the problem with the app but still no fix after a month.

### 3/5 — Love Stretch zone

*2022-11-15, version 10.0.0*

Love getting stretched. The app is pretty bad though. Often doesn’t work. Like today once again.

### 2/5 — Love the stretching, not so much the app

*2022-10-29, version 10.0.0*

I love getting stretched as it has really helped my back and endurance. However, the app could use improvement. I’m able to book sessions but if I don’t have enough credits, it asks if I would like to purchase them. When I confirm I’d like to purchase, you just get a blank screen. I have to remember to call the next day they are open to ask for credits to be purchased. I would say this is not good for business. 

Also, the reminders for appointments are endless, you get emails and texts when you book. You get emails and texts the day prior. You get emails and texts the day of the appointment. I honestly don’t need any of these, but definitely don’t need as many as I get. It gave me the opportunity to stop the texts last time I scheduled and I replied stop. So I’ll see next week if this happened.

### 2/5 — Crashes when I try to add to my calendar

*2021-12-29, version 6.7.0*

This would be a nice app if I could add my appointments to my calendar. When prompted to add to my calendar it closes out the app. I have to relaunch to make another booking.

### 2/5 — Unable to scroll completely

*2020-07-14, version 4.2*

Cannot select appts at bottom of list due to bounceback; 2nd gen iphone se

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
