# Stripe Dashboard — user reviews > 1,147 indexed App Store user reviews of Stripe Dashboard by Stripe, LLC, rated 4.70/5 from 68,523 ratings. - Source: https://appshunter.io/ios/app/stripe-dashboard/id978516833/reviews - App overview in markdown: https://appshunter.io/ios/app/stripe-dashboard/id978516833.md - Rating breakdown: 5★ 60,821 · 4★ 2,623 · 3★ 1,012 · 2★ 596 · 1★ 3,471 ## What do users think of Stripe Dashboard? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure payments - 👍 Convenient for small businesses - 🚀 Fast payouts **Cons** - 🕰️ Slow payout times - 💰 High fees - 🤖 Poor customer support - 🔐 Account verification issues - 🚫 Accounts suspended without explanation **Commonly reported bugs** - App crashes and freezes - Incorrect transaction reporting - Delayed or missing payouts **Most requested features** - Faster payouts - More transparent fee structure - Improved customer support - Better account management tools ## Newest reviews (18 of 1,147) ### 2/5 — Don’t recommend *2026-08-24, version 2.92.0* Takes upto 10 days to receive funds not instant payment as advertised ### 2/5 — Phone App Doesn’t Provide Same Functionality as Computer *2026-08-22, version 2.92.0* My whole business is through the phone. Funds brought in were channeled into a holding account with no option to move the funds to my bank, despite linking my bank account with the initial set up. After going in circles with the AI bot, I did get an actual person’s help , via email, a day late. She was helpful, but explained that the mobile app does not do everything Stripe offers and it would be best to find a computer to use. The phone app should have the same functionality as the pc / iMac one, especially since I originally engaged with this app as a mobile phone user. It’s also not as intuitive to use as it should be. I like the invoicing feature, but overall am feeling unhappy squiggles about Stripe. ### 4/5 — Owner *2026-08-20, version 2.92.0* Michael ### 2/5 — Impossible to use *2026-08-17, version 2.92.0* Try to stay clear of this if you’re a non-developer, have dyslexia, what aren’t the financial numerical wizard. Complete nightmare. ### 1/5 — Customer service *2026-08-12, version 2.92.0* There is no customer service support. If you have an issue all you can do is submit a request and hopefully someone will answer. Several months after activating my account they froze all my transactions and claimed I had to verify my bank account again. After trying several times to walk through the application, my account West restricted. They are other platforms out there. They have better customer service and are focused more on the small business ### 1/5 — Just use square this pp sucks *2026-08-11, version 2.92.0* Worst in the world. Wouldn’t become unless you want your funds stolen. ### 1/5 — Poor service *2026-08-11, version 2.92.0* They are fraud . They will take your money and will do fraud with you ### 1/5 — Stripe Dispute Process Feels Unfair and One-Sided *2026-08-10, version 2.91.1* Extremely disappointed with Stripe’s dispute process. A customer disputed a transaction even though the customer admitted that the service was received. While the dispute is still open and has not even been resolved, Stripe withdrew the disputed amount directly from my bank account. How is it acceptable to take money from a merchant’s bank account before the dispute has been decided, especially when there is evidence showing that the customer received what they paid for? Merchants should have a fair opportunity to submit evidence and have the case properly reviewed before funds are taken from their bank accounts. This process feels completely unfair and leaves businesses financially exposed while Stripe and the customer face none of the immediate consequences. I expected much better protection and a much fairer dispute process from a payment processor handling businesses’ money. ### 1/5 — Sucks *2026-08-10, version 2.92.0* Too many fees almost to 4%? ### 1/5 — Deceptive *2026-08-10, version 2.92.0* Nowhere in the description does it say you’re gonna hold our money? For up to two weeks nowhere I’ve looked it’s deceptive and I’ve reported you to the FTC as soon as the money gets deposit account if it does because this kind of behavior and underhanded I’m going to delete my account I needed that money to pay the rent and you’re holding it up for seven days that is unheard of no other point of sale apps hold your money like that I don’t know what you’re doing but I want my damn money ### 1/5 — Very frustrating experience *2026-08-08, version 2.92.0* I spent nearly two hours trying to set everything up, and I still couldn’t find or properly activate Tap to Pay. The interface is unnecessarily confusing, and it’s not clear where certain features are located or how to enable them. I expected a much simpler setup process, especially for such a basic payment feature. Unfortunately, after two hours of troubleshooting, I still couldn’t get Tap to Pay working. The user experience needs significant improvement. ### 1/5 — No on-line suppor *2026-08-08, version 2.91.1* Can’t get my money transferred and the help if you follow the prompts does not match the dashboard ### 1/5 — Do not use this payment processor *2026-08-07, version 2.91.1* Horrible customer service. Was a nightmare to set up account and has been even worse collecting payments. Fees are high and you can’t use the app for many tasks so you have to log in on the website to transfer money. Customer service is a chat bot that is not helpful. I’ve been waiting on payment for 7 days and it will be another 5 days until it’s received in my bank. Account was set up to auto transfer to my business checking account but they changed it to hold my money hostage in a made up stripe account that you can’t transfer out from the app. When I receive my money I will be canceling stripe. ### 1/5 — 0 *2026-08-07, version 2.91.1* I would give it a minus 1 but I can’t ### 1/5 — Highest Fee On the Market *2026-08-06, version 2.91.1* Very high fee to a such small transaction and they hold the money in the system too many days ! £26,00 for £1500 transaction and we didn’t get the money in account , when We saw the fee they charge and the payment is available in 5,6 days ,we refund the money back to the customer ! Never use their services again ### 2/5 — New update is awful! *2026-08-06, version 2.92.0* I didn’t mind using the app for the last 8 years we’ve been clients. But the last major update changed everything and it’s so confusing. It’s terrible and yucks my business yum about incoming payments. ### 1/5 — Terrible customer service *2026-08-03, version 2.91.1* Resorts to AI for everything, businesses need 24/7 support to access there money if there’s issues. Do not recommend ### 1/5 — Very Disappointed *2026-08-01, version 2.91.0* The fees are to high, 4% per transaction. Then customer support is like finding Carmen Sandiego. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-08-25, version 2.92.0* You can’t get your money in ages ### 1/5 — Balance update lags by hours *2026-08-23, version 2.92.0* Have to manually refresh to get the current day Gross volume. Gets old real fast. Even if I manually refresh several times there seems to be a multi hour delay in future payouts and incoming earnings. Also why even show incoming earnings? Just show future payouts. Less confusing! ### 1/5 — Ridiculous level of complication to set up an account *2026-08-21, version 2.92.0* I gave up trying to open an account for a non profit account. It is so unnecessarily complicated. I opened a SumUp account to take payments very easily. ### 1/5 — No agent available to speak with in terms of payment issues *2026-08-21, version 2.92.0* No agent to get help from immediately. ### 1/5 — BUSINESS BEWARE *2026-08-20, version 2.92.0* DO NOT USE THIS APP unless you to stay sick to your stomach and in a headache it is the WORST business app I have ever used. They randomly closed my account, KEPT MY MONEY and never returned an email, a message, nothing. I would NEVER use them especially if I wanted to actually make money from my business. Also, OPEN CUSTOMER SERVICE. I am extremely disappointed and frustrated and will be taking this is a higher legal matter if the refund is not made in an appropriate amount of time. ### 1/5 — Awful *2026-08-19, version 2.92.0* Terrible ### 1/5 — waste of time *2026-08-19, version 2.92.0* I setup my business just like everyone else in the editing community and stripe locked me out of my account so I can no longer sell my editing services ### 1/5 — not recommended *2026-08-18, version 2.92.0* If you want to have the worst possible experience with your customers, then use this application. If, on the other hand, you want to work and get paid without excuses or obstacles, look for other options! Do NOT use Stripe's services. ### 1/5 — Frustrating and impossible *2026-08-12, version 2.92.0* This is the worst app!! It is impossible to use. I hate it!! ### 1/5 — Be aware! *2026-08-12, version 2.92.0* The holding of funds is absolutely ridiculous and then having to wait again for a pay outs is a joke. I could understand it for a 5/6 figure sum but not for a few hundred pound. I won’t be using stripe again, detrimental for cash flow and small business. ## Most praised reviews (10 highest-rated) ### 5/5 — take love From BD *2026-08-24, version 2.92.0* 😍 ### 5/5 — Fixed the issue *2026-08-18, version 2.92.0* They were able to walk me through the issues, so they are definitely better than my first review. Thank you for your help, Stripe ### 5/5 — Stripe *2026-07-27, version 2.90.3* This company is amazing. ### 5/5 — Owner *2026-07-25, version 2.91.0* It’s an excellent is easy to use ### 5/5 — No complaints *2026-07-22, version 2.91.0* As a small business owner, cash flow is incredibly important. I recently discovered that Stripe allows me to manually initiate a free same-business-day payout when funds are available. I wasn’t aware this option existed because I primarily manage my business from my iPad, and it wasn’t something I had come across. The ability to manually send available funds the same business day has been a huge help. My only suggestion would be to make this feature more visible across the app and desktop experience so new users can find it more easily. I’ve also been very pleased with Stripe’s invoicing system. The templates, payment links, and overall professionalism have made it a great fit for my business. Overall, Stripe has been an excellent platform, and I’m glad I took the time to learn more about its features. ### 5/5 — Gracias skate shop *2026-07-11, version 2.90.2* Skate shop ### 5/5 — Our Business love it *2026-07-11, version 2.90.2* Just what we needed when square bailed on us!! ### 5/5 — Rating *2026-07-07, version 2.90.1* Very Good ### 5/5 — Raging - taken £200 off me *2026-06-27, version 2.90.0* I am extremely unhappy with what has happened to my account. When I signed up, I was clearly told my fees would be 1% + 20p per transaction. Instead, £167.62 has been deducted, which is nowhere near what I agreed to or what your pricing states. If this deduction is not a processing fee, explain exactly what it is and why it was taken without any clear explanation. At the moment, the figures do not add up, and I am very concerned about where my money has gone. I am absolutely disgusted by this as a new business with my first day of trading I’m at a huge loss because of your app Horrified ### 5/5 — Stripe is better *2026-06-26, version 2.90.0* Stripe is better --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*