# Structure Sensor Calibrator — user reviews

> 63 indexed App Store user reviews of Structure Sensor Calibrator by XRPro, LLC, rated 3.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/structure-sensor-calibrator/id914275485/reviews
- App overview in markdown: https://appshunter.io/ios/app/structure-sensor-calibrator/id914275485.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (19 of 63)

### 2/5 — User friendliness should be improve

*2023-05-26, version 4.3.1*

Never in the calibration process do we get asked to perform refinement which is probably the most decisive step in calibrating your structure sensor. 

You should definitely change that and add it to the complete process of calibration. 

Once you do it the scanner works properly so the stars lost are mostly due to the time I lost finding the issue with my set up.

### 3/5 — 3D Systems製品には使えません。

*2022-05-17, version 4.2.0*

よく見たら私の持っているのは3D Systems のiSenseでした。
Structure Sensorと形状は同じものですが内部的には違うみたいです。
すでに3D Systemsは撤退しています。
ファームウェアのアップデートも終了しているためver.1.0.2からアップデートできません。今後対応される事は無いと思われます。
テクスチャがズレてしまう事を除けば使えない事もないのでキャリブレーションは諦めます。
でももし対応してくれたらありがたいですね。

### 1/5 — Doesn’t work in iPadOS at all.

*2021-07-23, version 4.0.4*

Crash whenever save the calibration result.

### 1/5 — Crash central

*2021-05-06, version 4.0.3*

The app crashes every time it starts calibration.

### 1/5 — Doesn’t work

*2021-03-17*

I’ve been trying to get this app to work for four months. I have a mark ii and a 4th generation iPad Pro. The app will not recognize the scanner no matter what. Useless.

### 1/5 — shutdown

*2020-12-16, version 4.0.3*

cannot use on iPhoneXS Max iOS 14.2 and Original Structure Sensor(ST 01)
It crashes in indoor mode.

### 1/5 — Калибровка

*2020-12-15*

Не работает калибровка, выбрасывает либо совсем не работает приложение.

### 1/5 — Calibrazione non più possibile

*2020-11-17, version 4.0.3*

Con l’ultimo aggiornamento non è più possibile la calibrazione con l’iPad air A1474.

### 1/5 — Does not work for iPad Pro 12.9in 3rd gen

*2020-11-15, version 4.0.3*

When I bought this in late 2019, it did not work (See or search  forum posts for similar comments) and trying this in November 2020  - calibrator still does not work. Worthless device, wasted money, company does not stand behind their flagship product for basic functionality.

### 1/5 — Incompatível com IOS14

*2020-11-08, version 4.0.2*

Durante a calibragem aparece a mensagem insufficient sunlight e não vai adiante mesmo ativando modo indoor.

### 1/5 — Vergonzoso

*2020-10-31, version 4.0.2*

Lo utilice en un ipad que tenía, esperaba poder utilizarlo ahora en un iphone7 plus para mejorar texturas, etc... y ahora resulta que como tengo un modelo fabricado por occipital pero que comercializó isense no tengo soporte y no lo puedo calibrar y la solución es que compre el mark II, no me parece para nada correcto, Edith muy decepcionado

### 1/5 — Виснет и выбрасывает

*2020-09-24*

Калибровка то виснет и выбрасывает то ей постоянно нахватает света.  Пробовал на разных устройствах. Все одно и тоже. Сканер исправен. Но откалибровать его не могу.

### 1/5 — Didn’t work with iPad Air

*2020-09-22, version 4.0.1*

Calibrator didn’t work with iPad Air 1 since new update.

### 1/5 — Useless

*2020-01-26, version 3.1.1*

Application keeps crashing. Impossible to calibrate. Same with other occipital apps. Keep crashing. How am I supposed to use the sensor if all the apps are rubbish?! Cero stars for all occipital apps.

### 1/5 — Won’t work

*2020-01-25, version 3.1.1*

I was having no problem with the calibrator, then after 1/2/20, I can’t calibrate! Please fix it.

### 1/5 — Won’t work with iPad 11 pro

*2020-01-23, version 3.1.1*

I can’t calibrate my iPad 11 pro, I use mark 1. 
Same issue with iPad 6th generation.
Please fix it ASAP.

### 2/5 — You broke it (again)

*2019-12-31*

You need to start testing your app before you release updates. Your customers are trying to use their structure scanners but you make it really difficult.

The calibrator app freezes, crashes and runs super slow and can’t adjust the calibration on my iPhone XS Max (iOS 13.x) and the original structure scanner running FW v.2.0.

The scanner app runs out of memory if you try to use the improved tracker feature and has lots of issues with tracking in general.

Please restore basic functionality to your existing paying customers before you add new features!

### 1/5 — My MK2 won’t calibrate

*2019-12-28, version 3.1*

After update the sensor cannot calibrate. I have yet to get one usable scan from this worthless paper weight

### 1/5 — Will not work

*2019-12-19, version 3.1*

I have a checkerboard that came with order and it starts to calibrate and app simply crashes. So far NOT a good experience.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work with structure 3

*2024-09-27*

None of the apps do; this new sensor is useless.

### 1/5 — Calibrator tool

*2023-11-18, version 4.4.2*

I don’t know but I recently changed my iPhone and calibration is a headache asking me for x y z. I used to use with my iPhone without bracket.
I didn’t have this option before it was quite simple attach scanner choose your object in cube ready to go.
Now it’s really getting complicated.

### 1/5 — Trash app

*2023-10-22, version 4.4.2*

Either the hardware doesn’t work or the app crashes. Good luck getting in touch with tech support. Really underwhelming

### 1/5 — Rubbish

*2023-04-14, version 4.3.1*

Just plain doesn’t work - locks up on the detecting side vision lens, move camera to left and right…. And that’s it, stuck, nothing, nada.

### 1/5 — Crashes

*2022-04-20, version 4.1.0*

When trying to calibrate crashes

iPhone XS Max

### 1/5 — No funciona

*2022-01-14, version 4.1.0*

Al querer calibrar el scanner se cierra aplicación. Y cuando logro dejarla abierta, me dice que ocupa más luz solar, estando yo en la calle con el sol de frente

### 1/5 — The app keeps reporting insufficient sunlight and doesn’t allow indoor mode

*2021-10-27*

The app keeps reporting insufficient sunlight even when I stood under the sun and doesn’t allow indoor mode. I am using iPhone 6 Plus on iOS 12.5.5

### 1/5 — Ошибка о недостаточности освещения

*2021-09-30*

Все перепробовал- выдаёт ошибку о недостаточности освещения. Разберитесь пожалуйста!

### 1/5 — No worky

*2021-08-25*

Crash after crash. Non functional app. Can’t calibrate my sensor. Running a 6month old iPad with all the latest updates.

### 1/5 — Save calibration crashes

*2021-07-27, version 4.0.4*

When saving the calibration the app crashes. No calibration is saved.

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic they are updating

*2020-09-12, version 4.0.1*

Great to see occipital finally updating and FINALLY Listening to users

### 5/5 — После новой прошивки, всё ок

*2019-12-17*

После последней прошивки всё просто и быстро калибруется

### 5/5 — Now is ok!

*2019-03-12, version 2.3.9*

Full supported iPhone X

### 5/5 — Didn’t know how effective calibration would be!

*2018-04-25*

I didn’t realize how much of an improvement this app would make for my structure sensor apps. I don’t know what it does but it’s really effective.

### 5/5 — Simple and effective

*2018-03-20*

The calibration app makes it very easy to match the structure sensor camera to the iPad camera. The end result is much better 3D scans when adding color.

### 5/5 — iPad 4 back

*2016-11-19*

iPad 4 owners are people again too!  Thank you!

### 5/5 — iPhone Support At Last!

*2015-11-11*

At first I wasn’t sure if I had the measurements precise enough to calibrate correctly but everything seems to be okay. 

Now I can finally use my iPhone, which I always have on me, to capture people and objects in 3D. The best part is the color is not blurred on the app Scanner like it was in earlier versions. The renders are almost crystal clear. 

I can’t wait to see what else these guys come up with next.

### 5/5 — Structure Sensor Made Easy!

*2015-10-29*

I have a custom design iPhone6 case and this app made the setup for my Sensor much easier so I can get higher quality 3D scans.

### 5/5 — Amazing!

*2015-10-28*

Now I can do awesome color scans on my iPhone!

### 5/5 — The most accurate 3D models

*2015-10-28*

This app is an essential one for those who have structure sensors. This app makes the most accurate 3D models for the iPad and iPhone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
