# Studentcare mobile

> Mobile app for submitting health benefit claims and managing coverage information. (iPhone/iPad app by Alliance pour la sante Etudiante au Quebec inc.)

- Source: https://appshunter.io/ios/app/studentcare-mobile/id1135984328 (this page in markdown: same URL + `.md`)
- Developer: [Alliance pour la sante Etudiante au Quebec inc](https://appshunter.io/developer/638846382)
- Category: Finance, Health & Fitness
- Price: Free
- Rating: 1.29/5 from 7 App Store ratings · 5 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 7 MB
- Languages: English
- Released: 2016-08-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/studentcare-mobile/id1135984328/reviews.md

## What is Studentcare mobile?

Quick Claiming – Processed within 5 business days – Direct Deposit - Claim History 

Studentcare mobile® has made claiming on the go quick and secure allowing users the ability to take pictures of their health-care receipts and receive refunds through direct deposit. 

FEATURES:

• Quick claiming and reimbursement: Take pictures of your receipts, submit your claim, and have it processed within 5 business days. Get fast and secure reimbursements by direct deposit.

• Claim History: View a log of your past claims in one handy, secure place.

• Electronic Pay Direct Card: use it when visiting a pharmacist that offers pay-direct service. The pharmacist will be able to process the claim immediately.

• Coverage information: Access to your personalized coverage summary on the go.

• Set up profiles for you and your dependants to facilitate claim submission. 
 
• Convenient access to Member Services Centre and travel emergency contacts.

• Encrypts data transmitted to insurer. Access our privacy policy here: https://my.ihaveaplan.ca/privacy 


NOTES: 

The app is compatible with an iPhone 4, 4S, 5, 5S, 5C, 6 or 6Plus. Requires iOS 8.3.0 or later. Can also be used on iPad.

You will need access to the Internet to enable all features of the app, such as submitting claims, but you may prepare them in advance (without Internet service). 

You cannot use this app to change your coverage or to enrol dependants. Eligible dependants can be enrolled during the Change-of-Coverage Period at the beginning of the school year. Visit www.ihaveaplan.ca for deadlines and more information. 

® Trademark of ASEQ | Studentcare

## Key features

- Quick claiming and reimbursement
- Direct deposit refunds
- Claim history log
- Electronic pay-direct card
- Access coverage information
- Set up dependant profiles
- Access Member Services

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/studentcare-mobile/id1135984328/reviews.md

### 1/5 — Do not use this service for health claims

*2020-03-02, version 1.0.5*

This app and the Studentcare service does not work. Myself and several other students at my institution are told to use this app and the claims just never go through. Don’t bother, submit directly through your provider.

### 1/5 — The worst app on the App Store

*2020-01-20, version 1.0.5*

I cannot tell you how strongly I dislike this app. It continuously logs me out and forces me to start the process of filing a claim over and over again. They couldn’t make it more difficult to file a claim. I strongly recommend the app creators spend time fixing the bugs so it may be used joyfully by users.

### 1/5 — Worthless

*2019-08-31, version 1.0.5*

So, what is the point of making such program when you need to check the website for any information about your plan?

### 1/5 — Won't load

*2018-05-31, version 1.0.1*

Keeps telling error and will not open

### 1/5 — CAN NOT OPEN THIS APP

*2018-05-22, version 1.0.1*

It doesn't open, what can I say???

## Frequently asked questions about Studentcare mobile

### How long does it take to get reimbursed with Studentcare mobile?

Claims processed through Studentcare mobile are typically processed within 5 business days. Reimbursements are then issued via direct deposit, ensuring you receive your funds quickly.

### Can I use Studentcare mobile to change my coverage?

No, Studentcare mobile cannot be used to change your coverage or enroll dependants. These actions can typically be done during the Change-of-Coverage Period at the beginning of the school year via www.ihaveaplan.ca.

### What devices is Studentcare mobile compatible with?

Studentcare mobile is compatible with iPhone 4, 4S, 5, 5S, 5C, 6, and 6 Plus, as well as iPads. It requires iOS 8.3.0 or later.

### Does Studentcare mobile require an internet connection?

An internet connection is required to enable all features of Studentcare mobile, such as submitting claims. However, you can prepare claims in advance even without an internet service.

### What is the rating of Studentcare mobile?

Studentcare mobile has a rating of 1.3 stars based on 7 ratings. This indicates a generally negative user sentiment based on available data.

### How secure is Studentcare mobile?

Studentcare mobile encrypts data transmitted to the insurer for security. You can access their privacy policy for more details on data handling.

### Can I use the Electronic Pay Direct Card with any pharmacy?

The Electronic Pay Direct Card can be used when visiting a pharmacist that offers pay-direct service. The pharmacist will be able to process the claim immediately at the point of service.

### When was Studentcare mobile last updated?

The latest version of Studentcare mobile was released on February 8, 2021. The app was initially released on August 5, 2016.

## Version history (last 1 release)

### 1.0.6 — 2021-02-08

Bug fixes to improve your experience; now compatible with the latest iOS versions

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*