# StudioBookings — user reviews

> 73 indexed App Store user reviews of StudioBookings by Studio Bookings Online, LLC, rated 2.40/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/studiobookings/id971786033/reviews
- App overview in markdown: https://appshunter.io/ios/app/studiobookings/id971786033.md
- Rating breakdown: 5★ 21 · 4★ 4 · 3★ 4 · 2★ 12 · 1★ 43

## Newest reviews (15 of 73)

### 2/5 — Empeoró

*2026-08-27, version 3.1.8*

Solía ser una app sencilla y funcional. Pero ahora quisieron cambiar muchas cosas y es muy incómoda de usar.

### 2/5 — Not As UserFriendly as Before

*2026-08-27*

This app was pretty easy to navigate but the new update has made it very confusing for me and other gym members to navigate.

### 2/5 — Update failure

*2026-08-25*

The new update is not very user friendly. The layout is messy. The classes aren’t clear and the ability to view the calendar that use to be so simple now is more complicated. I’m worried of accidentally cancelling a class when all I want to is view the class—and even that doesn’t work. Please revisit this new update and try again.

### 3/5 — 😑

*2026-08-24, version 3.1.7*

After the new update the screen with the training session week is confusing

### 2/5 — Difficult and recent upgrades are backwards

*2026-08-22, version 3.1.7*

Really difficult to navigate between studios. This latest update is a massive step back in terms of layout and being able to view classes in a clear way.

### 1/5 — Not a seamless experience

*2026-08-18, version 3.1.6*

The old version was basic but functional. The updated version is very difficult to navigate, slow to load and crashes constantly.

### 1/5 — WORST BOOKING APP

*2026-08-18, version 3.1.6*

This app has been nothing but problems and the customer service is horrific. I’ve been blatantly lied to, to the point where the owner had to call me to apologise. This new update is the last straw. Nothing works and they have lost me thousands in revenue with all the issues. This new update has lost client history, their packages, removed classes, swapped instructors, disabled packages. I have spent 8 hours today trying to clean up their MESS! Avoid this app at all costs!!

### 1/5 — Nada intuitiva

*2026-08-18, version 3.1.6*

Se ve una desorganización, el calendario no trae día, si. Opciones de idioma. Pésimo cambio

### 3/5 — Miss the calendar view

*2026-08-18, version 3.1.6*

I loved the weekly calendar view that was with the old UI and find it harder to scroll through a long list of classes. Is it possible to bring back the weekly calendar view for easier user navigation?

### 1/5 — Wouldn’t Recommend

*2025-04-06, version 3.1.2*

I use this app for my local gym. I have absolutely no issues with booking and finding the classes. The problem I have, the calendar doesn’t sync so every week I have to work out the dates and classes I have previously booked, which takes too much time. I also get zero reminders even though they are set up. So, I’m constantly in the app checking to see if I’ve booked and class and what date it’s on. When trying to find any help in this, their support page just takes you to sales. If you google it, it only supports the gym, not the end user. So really not helpful, at all.

### 1/5 — Unable to log in in app and ‘support’ is unhelpful

*2024-09-09, version 3.1.2*

I downloaded this app for a new studio and have been unable to log into it, yet I can log in through their website. Their suggested fixes were unhelpful as I cannot access settings for the app, do not use another studio and have reinstalled this app twice. Just use the website if you have to the app isn’t worth it.

### 1/5 — Loop de update

*2024-04-23, version 3.1.1*

Hoy veo hay un update y me deja en loop, bajé e instalé el update y al abrir la app salta el aviso de que hay un update y me envia al store, ya maté procesos y sigo en el loop

### 1/5 — Not opening

*2024-04-23, version 3.0.99*

App says it needs to update I've updated it 4 times still won't work :(

### 1/5 — Keeps loading and doesn’t do anything else!

*2024-01-23, version 3.0.93*

Keeps loading and doesn’t do anything else!

### 1/5 — Idioma

*2023-11-08, version 3.0.86*

Si ofrecen su app apara mexico deberían de tener idioma español. Ya pedí al gimnasio donde se reservan las citas que cambie de app

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointing

*2026-08-28, version 3.1.8*

There was no consultation that a major update was to occur. Bring back the previous version of this app. The update has been a disaster and I have had great difficulty getting help to remedy the many issues I as the owner of the business and my clients are having with this update. This is affecting my business and incredibly stressful as a business owner who relies on an affective and correctly operating booking app.

### 1/5 — Update has broken the app

*2026-08-26, version 3.1.7*

Had no issues with the app until the recent update, now I can’t access at all on any platforms. If it’s not broken- don’t fix it!!

### 1/5 — Not User Friendly

*2026-08-26, version 3.1.7*

This used to be a great app. Very easy to find and book classes and very user friendly. The recent update makes this the worst user friendly app ever.   They over complicated things for no reason. Hard to find and book classes. App freezes every time I book a class so I have to restart it each time

### 1/5 — App upgrades

*2026-08-25*

Very Disappointing Technical Support

Our experience with StudioBooking has become extremely frustrating, particularly when it comes to technical support.

We started experiencing significant issues after an app update, including customers being unable to book classes even when they had available credits, credits not appearing correctly, and important account and purchase history information no longer being visible as expected.

Technical problems can happen with any software platform. The real issue is how a company responds when those problems affect its customers.

Unfortunately, getting effective technical support from StudioBooking has been extremely difficult. Response times have been poor, follow-up has been limited, and getting clear information about what is being done to resolve the problems has been a challenge.

For a business that depends on the platform every day to manage reservations and customer credits, this level of support is simply not acceptable. When the system does not work properly, it directly impacts our customers and forces our staff to manually investigate and resolve issues that should be handled by the platform.

What has been most disappointing is not simply that the software experienced problems after an update, but the lack of urgency, communication, and accountability in resolving them.

StudioBooking has useful functionality when everything is working correctly, but technical support is a critical part of any business software. Based on our experience, this is currently one of the platform’s biggest weaknesses.

I hope StudioBooking significantly improves its technical support, response times, and communication with customers when serious issues occur.

### 1/5 — Not working properly

*2026-08-22, version 3.1.7*

Since the update if I select a class and add to calendar the app locks up and I have to close and re-open to make another booking. If I do not choose add to calendar then nothing gets added to my calendar. Badly designed new interface too - not properly tested and no adequate feedback me Hanto let the developers know they have not done a good job

### 1/5 — Terrible

*2026-08-21, version 3.1.6*

Please revert to older version. New version is terrible - difficult to navigate and not user friendly or logical at all

### 1/5 — A calendar app with no calendar

*2026-08-20, version 3.1.6*

What was once a relatively simple scheduling app is now a buggy, glitchy app with no calendar view. Why would anyone think this is a good idea?

### 1/5 — Update

*2026-08-20, version 3.1.6*

Rubbish update that won’t work for admins, app won’t load and won’t online either. Highly frustrating when you’re trying to run a business. Have reached out to the support and yet not heard anything

### 1/5 — Only allows one booking at a time.

*2026-08-19, version 3.1.6*

Can’t book multiple days in a row. Have to shut down app and reopen in order to book more than one days class.

### 1/5 — Updated app

*2026-08-18, version 3.1.6*

It’s ugly and complicated!

## Most praised reviews (10 highest-rated)

### 5/5 — So far so GREAT!

*2025-11-29, version 3.1.3*

Definitely impressed

### 5/5 — Fantastic Pilates

*2025-10-25*

fantastic experience at this Pilates studio! The teachers are amazing, providing personalized attention and motivation. The beautiful studio has a lovely atmosphere that enhances each session. Whether you're a beginner or experienced, this is a great place for Pilates. Highly recommend!

### 5/5 — Yoga Studio

*2025-09-04*

Using it for our Yoga Studio and so far it seems to be easy to use for booking classes.

### 5/5 — Excellent

*2024-05-27, version 3.1.1*

Been using this app for around 3-4 years now. Always worked and easy to navigate.

### 5/5 — Love this App

*2024-04-23, version 3.0.99*

It’s a lifesaver to manage my small dance and fitness studio. Cover all aspects needed. Booking classes, canceling, changes, online payments and much more. The reporting features are great as well.

### 5/5 — Best for easy of use

*2021-06-26*

No issues with this app. Perfect!!!

### 5/5 — Best booking app!!

*2021-06-26*

Hands down the best booking system for the studios we attend. Not sure why others are not using this for their studio too.

### 5/5 — Awesome for us

*2021-06-26*

Thank you for this APP. We love how easy it is for our studio. All the new updates are perfect. Booking classes, buying passes, waivers, everything is so easy and intuitive. StudioBookings rock.

### 5/5 — Best app for any studio

*2021-05-23*

We have been using this app for about six years now at our studio. After six years we have no reason to try any other system every feature we need is available and the cost hasn’t changed in six years. All of our friends with multiple studios have switched over and they’re happy as well. If you’re looking for a studio app this is the app to use 100%. I don’t understand all these other reviews that makes no sense. Try for yourself and see the absolute difference.

### 5/5 — San Diego Yoga and Barre

*2021-02-09*

Just wanted to say I love your software and we love that you are always improving the APP. This latest version is even better. I don’t know how you guys do all this and include the APP for free but we love you for doing this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
