# STX — user reviews > 92 indexed App Store user reviews of STX by Salon Transcripts, Inc., rated 2.10/5 from 8 ratings. - Source: https://appshunter.io/ios/app/stx/id345667703/reviews - App overview in markdown: https://appshunter.io/ios/app/stx/id345667703.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 3 ## Newest reviews (20 of 92) ### 3/5 — Se cae el sistema *2024-04-25, version 1.8.0* Muchas veces no funciona y dura días sin arreglarse y por consiguiente no se puede organizar la agenda ### 2/5 — Update *2023-03-24, version 1.8.0* Why is dark mode the most hideous color palette? There’s no settings button to just turn it off, I shouldn’t have to change my whole phones settings just to make looking at STX pleasant. It genuinely gives me headaches. ### 2/5 — Update needed!!! *2020-11-18, version 1.7.6* We’ve been using stx at my salon for over a decade. I love how user friendly it is. However, there hasn’t been an update in YEARS and now it’s crashing left and right. It makes it extremely difficult to manage your business when this keeps happening. ### 2/5 — ... *2020-02-19, version 1.7.6* I just wish it was more user friendly when moving clients around. It’s very frustrating if you don’t hit the correct box for time bc if it’s not the correct time you have to delete it and then add the appointment back in. ### 2/5 — Just a couple of things I wish the app had. *2019-12-02, version 1.7.6* I do like the app. The things I wish it would do are, edit an appointment. My clients who are my friends that contact me to make their appointments. When one needs to move their appointment, I have to reach out to the front desks to edit it. They don’t always edit the appointment, or they do it on the wrong day and or time. Another awesome future is, i wish it would notify you when someone books an appointment with you. Just like when they notify you when your client checks in. And also, it take a little too long to upload when you open the app. If this app had these features, It would get all 5 starts. ### 2/5 — App not loading *2019-10-12, version 1.7.6* Sometimes a little glitchy but usually works over all on iPhones. However recently the app WILL NOT OPEN AT ALL. I’ve been trying to view me schedule for 2 days and it just keeps saying loading ### 2/5 — Not worth $5 *2019-10-12, version 1.7.6* This app needs a major update. It doesn’t work half of the time which is ridiculous since it costs $5. ### 4/5 — Easy to use but could be better *2019-08-29, version 1.7.6* I love being able to make appts at my fingertips! And the app is very easy to use doesn’t take long to get used to. Would be nice to drag more time from fingertips instead of having to use a computer. Times on the appointment blocks so if we’re looking on our phones we don’t have to scroll over to see the time and then forget what spot it was in so you go back and than have to find the time again. Real life struggles especially when you in a salon with many stylists names and you on the end 🤣 when putting in someone’s info and you have to get out of the app to find the correct info and you go back and you have to restart all over again. ### 2/5 — Needs improvement *2018-10-02, version 1.7.6* The server is always “down”. App works about... 50% of the time. ### 4/5 — Owner *2017-08-22, version 1.7.6* Love this app. I have14 employees, that all use it. Would love to be able to drag down appts like on the desktop ### 2/5 — Doesn't work half the time *2017-07-28, version 1.7.6* This app is very buggy and laggy. Doesn't work half the time so I can't check my schedule ### 1/5 — Useless *2017-07-15, version 1.7.6* Very buggy, constantly crushes or just white blank screen appears when trying to open. ### 3/5 — Needs more options *2017-05-12, version 1.7.6* Wish I could view my schedule for to week like I can on the desktop version. Would also like to see and change tickets. Other than that it works well. ### 1/5 — Brutal *2017-04-28, version 1.7.6* This app is soooo buggy, outdated, and annoying to use. Need to invest some $$$ into development of this ### 1/5 — Needs serious update! $5 for the app???? *2017-02-15, version 1.7.4* It's sad to learn that STX has gone down with their services. The app is not working properly and gives me a message of it might overload my phone. Calling STX is always a hassle. It seems like they doing me a favor with their horrible technical support. People they hire have no educational knowledge about the software. I had switched to a different software and much happier. $300 a month??? No thanks. ### 3/5 — Update *2017-01-31, version 1.7.4* Great app but it's time to update!!! ### 3/5 — NEEDS UPDATED! *2017-01-19, version 1.7.4* Love this app for our job but all of our employees keep getting a notification that says the developer of this app needs to update because it's slowing down the phone!!!! ### 1/5 — Update please *2016-12-01, version 1.7.4* It's nice to have the mobile app but even my phone is sending warnings that the creator of the app need to update or my phone will run slow. Very slow. There are more than a handful a glitches. I'm looking into other booking systems. ### 2/5 — Pay attention to your reviews *2016-11-21, version 1.7.4* Get with the times and fix your iOS glitches. ### 2/5 — Needs to be updated badly *2016-11-21, version 1.7.4* I love that I can check my schedule whenever & wherever but the app has gotten incredibly, ridiculously slow. I even had a message pop up on my phone from Apple saying that STX is slowing down my iPhone & needs to be updated by it's makers to be compatible with iOS 10. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs updates *2026-08-15, version 1.8.1* Need to be able to drag appts to different times and shorten or lengthen appt times on app ### 1/5 — Fix the apple update issue! *2023-03-22, version 1.7.6* Seriously if your an apple based app then you better make sure your app complied with apple updates! I can’t update my phone otherwise I risk access to the app!! Because it’s not compatible with IOS 16.3… so do something about it, otherwise everyone will be leaving this company. ### 1/5 — Crash, crash, crash! *2022-12-23, version 1.7.6* Now that I’ve updated my iPad iOS to 15.1.1, my STX app will start up, but once I try to book an appointment or even open one that’s already booked…CRASH! So now this app is only good for seeing my book, but I cannot interact with any appointments or book any appointments. The team at STX is aware of the crashing that is happening to multiple people at our salon. Crash reports have been submitted along with other requested information. There is still no update fix yet!!! All subsequent iOS updates have not fixed the problem either. ### 1/5 — iOS 16 update is very buggy *2022-11-17, version 1.7.6* All our stylists that have an iPhone older than the 14 and updates their phones to iOS 16 cannot use the app. It will open but as soon as you touch the screen to use it, it crashes. Contacted Salon transcripts and they are throwing the blame to Apple. It’s been over a month and still crashing. App is useless till it’s patched and since it’s useless I would give it a zero. Just looked at the last update. 5 years ago!!! 😳 ### 1/5 — Don't purchase *2021-01-25, version 1.7.6* Waste of money. It is out dated with no android option. ### 1/5 — For gods sake, update your program! *2019-10-12, version 1.7.6* Unfortunately I have to use this app because the salon I work at has it. I don’t understand that in 2019 there is such a poor working program. It takes a delayed 30 sec at least to bring up my schedule anytime I try to look at it, or not at all. Why can this company not update their technology??? It’s honestly the worst ### 1/5 — Please update! *2019-02-22, version 1.7.6* Developers please add the option to drag appointments and resize them as well as a cancel appointment feature and you have a great app, almost worth the money(It should be free though). Until then one star and definitely not worth the money! ### 1/5 — Not worth the price *2018-06-19, version 1.7.6* This app is a little costly and it is always down or unable to connect to server. I can’t tell if I have appointments. That defeats the purpose of this app. I wish I could get my money back. ### 1/5 — UPDATE PLEASE *2017-11-10, version 1.7.6* This needs to be updated it keeps freezing and glitching and closing automatically. Please fix it ### 1/5 — Needs a serious update *2017-08-18, version 1.7.6* Would really love an update guys. Essentially, this is just a schedule viewer, which is just fine and all, but after the thousands of dollars you need to spend on the desktop app, this app should be free. But, for a $5 app, I'd expect a more robust feature set. For instance, the book view shows all hours from midnight to midnight. Maybe there are salons and spas that operate during those hours, but for those of us who don't, it's wasted space. It's a minor annoyance but makes the point. There is, however, the option to control and add inventory, as if doing so on an iPhone is an obvious first choice. It isn't. The features included are arbitrary, at best. For instance, on the desktop application, you are required to change your password every 90 days, it must be exactly 7 or 8 characters in length(no shorter and no longer), use letters and numbers and not be a password you have ever used before. My brokerage account with my life savings didn't require such obfuscation. I've spoken, at length, with support at STX and was told features are a last priority, behind fixing bugs and stability issues. Makes sense, but without adding the features that seem obvious to us using the applications(both desktop and mobile), I'm left both trapped and annoyed. I will happily give more stars if there is an update since the bug fix of October 2014!! ## Most praised reviews (10 highest-rated) ### 5/5 — Served us well for 9 years *2014-06-13, version 1.7.2* STX has worked really well for us, it keeps our staff connected and informed. You know when your client is checked in, even if you are in a facial. It is easy to keep client notes, you just have to go to the service date, then you know what date the notes are for. That is where I keep all my color formulas. It is true that I can only see one day at a time, but it's my phone! My staff can book appointments, mark out their lunches, see their schedule from home. My clients book online in real time, no waiting for a confirmation email, the receptionist doesn't have to do any extra steps. It's expensive, but it is a big part of our success, so it has served us well. ### 5/5 — Done right it works great *2012-05-15, version 1.4* We've had STX at our salon a long time, we've never had any major problems. Being able to manage our individual books from our phones makes life even easier! ### 5/5 — Do it right... And it works perfect *2011-12-18* Ok just installed STX, first thing I wanted to do to was put my mind at rest by getting the app to work which when you follow the steps and meet the system requirements it works perfect.... I nearly did not get STX because of the feed back/reviews on here, so don't be put off.. Now going through rest of features and transferring info etc will post again.... ### 5/5 — J. Considine's *2011-10-27* I love this app!! We have WiFi and it works perfectly all the time! All the people that are giving this app a negative review must not have a good internet connection. We have an iPad set up in the back room so the stylists can see when their guests have arrived and check to see their schedules without having to annoy the receptionists and we all love it! Stop hating and invest in some WiFi! Your guests will love being able to get some work done while they're processing and your stylists will be happy they don't have to keep checking the front door every 60 seconds!! ### 5/5 — Owner *2011-10-07* Another home run for ST! I have been a dedicated user of the desktop software since the launch of the company. With our global society and mobile business climate it is amazing to have your business data at your fingertips. You can run into a client in the market and book themon the spot!! as far as price the iPhone app is less than a latte and the STX fee is about a dollar a day ..! Seriously people I can't believe anyone would comain about that. What is your time worth? Plus your clients will think you are uber cool and just think of all the referals you can book next time you are at a party! No more kitchen consultations just fire up your I phone & fill your book Ok enough! But I could go on Way to go team ST!! What an amazing App your book and client info whatever you are!! Love this App and great service from all at Stx This is the best thing to happen to stylists and salons in years ### 5/5 — Goals feature is a winner *2011-09-14* This investment has more than paid for itself with the goals feature alone. Every one of my SPs has their goals in hand at all times and knows exactly where they stand after each appointment has been completed. After the first two months with this app in their hands, ticket averages had risen significantly. The app does a lot and I highly recommend it. ### 5/5 — Amazing!!!! Can't wait for the update. *2011-09-08, version 1.3* So far we have bought this app for everyone in our salon and they are over the moon about having access to there schedule 24-7. Setting goals and keeping track of tickets helps boost sales and profits in our shop. Thanks STX for the great software:) Colin... ### 5/5 — CEO *2011-07-03* STX has changed our business & our lives (seriously!!) We were (miserable) Mikal users for 10years, and after spending 1/2 of what we did with Mikal in 2001, 2 iMacs, a MacBook Pro & 2 iPads, we went live on STX in Jan, 2011 and wow- STX is truly light years ahead of the competition! Amazing!! I can't believe anyone complains about paying a one time fee of $5!! STX is the best business decision I have ever made!! Is priceless to have 24/7 access to my business, no matter where i am! It's so worth it! I have a staff of almost 30, almost all of whom have downloaded this app on their iphones & ipods, no longer have to call the busy front desk to see when their 1st client for the day is! They can see their appt book before coming to work! We also have an iPad in the breakroom for the staff to see who's checked in, see their appt book, goals & daily totals, formulas etc. I'm not sure why others are having trouble connecting to server?? We are not experiencing that, but we leave our server on 24/7. STX & this $5 app has changed our lives! Thanks STX!! ### 5/5 — Great app! *2010-07-22, version 0* Great App! The folks who claim (like Deeray007) that they don't tell you up front you need to be using the program first simply don't read. It's right there in the first line of the description. Be informed before you buy. ### 5/5 — "Wicked Sexy" *2010-07-08* I think Nick Arrojo said it all when he said “this is a wicked sexy app"! I knew when you guys finally put out an iphone app it would be great, and it is the best. We really needed this app to give us away to professionally sell our retail to our clients by filling their "prescription" right from the iPhone/iTouch. Then our receptionist has it all packaged up and ready at checkout. Plus, it makes it easy to up-sell the client services right from the chair. At which point the ticket is automatically filled in correctly and ready for the client at checkout. THANKS! Can’t wait to see your new break-even analysis report that I hear is coming soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*