# Stylevana — user reviews > 125 indexed App Store user reviews of Stylevana by Nanjing Liangma Information Technology Co.,Ltd., rated 2.34/5 from 99 ratings. - Source: https://appshunter.io/ios/app/stylevana/id1616757258/reviews - App overview in markdown: https://appshunter.io/ios/app/stylevana/id1616757258.md - Rating breakdown: 5★ 25 · 4★ 2 · 3★ 8 · 2★ 9 · 1★ 54 ## What do users think of Stylevana? Overall sentiment: negative **Pros** - 💰 Affordable prices - 🎁 Free samples and gifts - 🤝 Reliable service **Cons** - 🐛 Buggy and unstable app - 🤯 Frustrating user experience - ⏳ Slow and unreliable delivery - 🔒 Login and account issues - 🛒 Cart and checkout problems **Commonly reported bugs** - App crashes frequently - Constant need to re-login - Country settings reset unexpectedly - Cart and wishlist not syncing properly - Slow and unresponsive search and browsing **Most requested features** - Improve app stability and performance - Enhance user interface and navigation - Provide better delivery tracking and updates - Streamline login and account management - Optimize cart and checkout functionality ## Newest reviews (18 of 125) ### 2/5 — Prodotti ottimi ma l’app è pessima *2025-02-04* Un vero peccato, troppi bug che la rendono inutilizzabile. Ogni volta devi fare il login, impostare il paese e la ricerca è pessima ### 2/5 — Can’t login *2025-02-01, version 1.0* I used this before and it was good but now I can’t log in no matter what the app is super glitchy!! ### 1/5 — Lasciate perdere *2024-11-09* Continua a perdere la login, impossibile mantenere quindi la connessione. Conviene usare il sito. ### 1/5 — App muy mala *2024-11-03* Entras a comprar cambias el idioma y se te vuelve a cambiar. A veces te desaparecen las cosas del carrito. Cuando vas a revisar el carrito por si quieres eliminar algo no sube, solo se mueve la pantde detycdo haces scroll. Arregladla por favor ### 1/5 — Inutilizzabile *2024-10-30* Veramente inutilizzabile, sparisce il tasto per tornare indietro nelle pagine, funziona male la ricerca e soprattutto è impossibile modificare il carrello perché scorrendo nella pagina viene preso il layout posteriore anziché quello del carrello. La cosa peggiore è che è così da quando l’ho scaricata quindi almeno un paio d’anni, non è mai stata sistemata, scoraggiando fortemente all’acquisto. ### 1/5 — Plötzlich gelöscht *2024-10-27* Habe mir sehr viele Artikel in den Warenkorb gelegt und in die Wunschliste gespeichert, es ist plötzlich alles gelöscht. Das ist sehr ärgerlich, da ich die Artikel über Monate gesammelt habe. Ich bestelle dort nicht mehr ### 1/5 — Unable to track my order *2024-10-27* I placed an order on 21st of this month and I have not received any update regarding the status of my order till now. I posted a message on your app 2 days ago requesting to update the status of my order but no one has replied yet. This is my first purchase with you and I will never buy anything from your app if you provide this kind of service. I hope I will get positive response from you. Thanks, Priti ### 1/5 — Schlechte App *2024-10-24* Die Bestellung erscheint nicht im Konto. Ein Wechsel von der amerikanischen Seite ist nicht möglich ### 1/5 — Unable to view/edit cart *2024-10-22* I had 6 items in my shopping cart, but when I attempt o view/edit my cart, I’m only able to see the first 3 items. Scrolling does not work so I’m not able to see or edit the remaining items in my cart. Will be making my purchases elsewhere until this is fixed. Horrible user experience. ### 1/5 — Worst ever *2024-10-22* The App is the same as the website. Very hard to handle. Please bring back the feature that allows you to see more than 12 results per page. It's super annoying at the moment. ### 1/5 — Schlechte App *2024-10-18* 1. Springt die App grundsätzlich erstmal aus die amerikanische Seite 2. Seit dem letzten Update sehe ich meine letzten Bestellungen nicht mehr und habe Probleme beim einloggen Fazit: der Shop und die Produkte sind super aber die App ist leider Schrott ### 1/5 — Assolutamente impossibile *2024-09-29* Arzigogolata all’inverosimile. Ritorna sempre di default sul sito americano, senza salvarti le cose nel carrello. Tolta dopo nemmeno un giorno. ### 1/5 — Paid but not received *2024-09-22* Very bad experience I don't even want to rate them 1 star. I placed an order and they kept it for 3 months and no update on delivery to me. Till now I still haven't received my order even though I paid in full. Emailed customer support 3 times directly but got the same response - THEY JUST PROMISE BUT DON'T DEAL WITH IT !! Don't ordering with them unless you want to end up like me. ### 1/5 — Troppi problemi (sito per telefono uguale) *2024-08-31* Il carrello non è apribile se si hanno più di 2 prodotti perché il tasto per aprirlo e modificarlo è in basso e la barra invece di scendere sul carrello scende sulla pagina dietro. Quando si entra nell’app ti chiede di selezionare una nazione ma dopo poco si resetta e bisogna rifarlo. ### 1/5 — I am disappointed with this shop *2024-08-24* I paid for express delivery, and my parcel is taking more then how much it says it would take on the website. DO NOT PAY FOR EXPRESS DELIVERY,ITS A SCAM!!! ### 1/5 — This app truly sucks *2024-08-10* It logs me out on its own and then when i want to login in, its says password invalid 😐 ### 1/5 — No search button visible *2024-08-04, version 1.0* I’ve looked through the whole app, the search button is no where to be found. I tried to change my currency multiple times, it will change back to USD. If you like customers, please fix up your app and mobile site. Mobile site not the best as well, having problems see whats in my cart and checkout. Worst shopping experience ever. ### 1/5 — Defaults to US and logs me out *2024-08-02, version 1.0* Couldn’t even search for one product before I got automatically logged out and defaulted back to US location. Bad experience ## Most critical reviews (10 lowest-rated) ### 1/5 — App funktioniert nicht mehr *2025-01-11* Nachdem die App ein paar Monate gut lief, man eingeloggt blieb, änderte sich dies vor einigen Monaten. Man musste sich jedesmal neu anmelden, sah nur noch die neueste Bestellung. Auch ein Kontakt mit dem Kundenservice half nicht. Und heute gab es nur eine kryptische Fehlermeldung, ohne dass sich die eigentliche App geöffnet hat. ### 1/5 — Di por perdido mi pedido y mi dinero *2025-01-09* Llevo esperando 2 meses y no me han dicho nada, me he contactado por todos los medios con ellos, tratando de ver por qué no tengo ni un seguimiento, ni un mensaje, nada! Al final me he dado por vencida :( ### 1/5 — La app funciona fatal *2025-01-04* Stylevana en si es muy fiable, nunca he tenido un problema con sus pedidos, pero la aplicación es terrible. Se traba, cambia el idioma, no te deja ver la cesta por completo…. Arregladla por favor. ### 1/5 — I can’t log in *2025-01-02* The shop is nice but the phone app is 0. I can’t even log in ### 1/5 — Bad App *2025-01-02, version 1.0* Love Styevana but the App sucks. Cart can’t be properly viewed or edited. ### 1/5 — Worst! *2025-01-01, version 1.0* It’s really frustrating to have to log in every single time I use this app. I love that most of my K-beauty favorites are available here, but this issue has made me lose interest. I’ll likely switch to another online shop with a better app experience. If you want to keep customers, this needs to be fixed! ### 1/5 — Hire a web designer *2024-12-30* The app is so bad it looses Stylevana money bc it’s so inconvenient and slow. I’m up-to-date on the most recent version and literally the app will not allow me to check my car it will only allow me to check out it is so annoying. YesStyle gets so much of my business due to the incompetence of this app.👎 ### 1/5 — LENTA *2024-12-26* Ti fa arrivare all’ esaurimento prima di riuscire a fare un ordine App molto lenta si blocca molto facilmente e dal carrello non riesco mai a scorrere in giù per visualizzare tutti i prodotti! Voto app 0 voto prodotti 10 ### 1/5 — Need a complete redesign *2024-11-14* The app is the opposite of a great shopping experience and customer journey : - it doesn’t synchronize with website account so what I added in my cart on the website I don’t find them in my cart on the app - it always come back to US country when the app opens - the navigation isn’t fluid at all, it looks like a website instead of an app - the search bar needs an upgrade, it doesn’t find some products that are available on the app - the heart button to add to wishlist seems to work every other time In overall this app needs to be totally revise because it’s not user friendly and doesn’t ameliorate the shopping experience compared to the website, it’s even worse. Please do something ### 1/5 — Die App öffnet sich einfach nicht *2024-11-11* Die App öffnet sich einfach nicht ## Most praised reviews (10 highest-rated) ### 5/5 — Once you figure it out... *2024-11-28* Lately I have preferred ordering from here rather than Olive Young, even if the Olive Young app is a bit more user-friendly. Yes, the processing/shipping time can be slow, (I've been waiting over a month for my huge order to ship) but I've ordered many times before and they always fulfill the order and send regular email updates. The only complaint I have about the Stylevana app is the search filter system, which is pretty useless and poorly made. I would rate the app 4 stars for this, but I'll put 5 since I don't think it deserves the low rating it has now on the AppStore. Y'all just don't get it. ### 5/5 — Good app *2023-10-11* This app is overall pretty nice. I’ve seen reviews where people didn’t get their product but I usually get mine pretty quickly. I’m not sure what the issue is but I’ve never had any problems. The downside is you don’t get many update so for paranoid people like me, it’s anxiety inducing. There are times where the app lags and takes a long time to load but if you have patience it should be fine. Overall my experiences with this app aren’t bad and I would recommend others to try it. ### 5/5 — u guys just dont know how it works *2023-09-02* everyone leaving a low review because of how long it takes.. thats just how this company is it even says on their website order from somewhere else if u dont like waiting but ide rather wait than get it more pricey somewhere else ### 5/5 — Très bonne application ! *2023-08-22* Facile à utiliser, même fonctionnement que sur ordinateur. La seule chose à faire attention et de ne pas se tromper de pays mais l’application reste top !!🤝 ### 5/5 — 1year user - very happy! *2023-07-18* I’ve been ordering from Stylevana for the last year, and I have had such a positive experience. Both on the app and on the website. I like the amount of rewards and points that one can earn. I have placed four orders within the last year and all have been delivered successfully and within a decent amount of time. Compared to competitors, I feel that their pricing is much better. In addition to their bundles as well. Thank you Stylevana! ### 5/5 — جيد *2023-06-19* لقد اشتريت بعض المنتجات منذ سنة ، كان كل شيئ على مايرام ### 5/5 — ? *2023-03-09* Si quieres que te lleve sano y salvo en el tiempo estipulado solo paga el envío con seguro ### 5/5 — stylevana review *2023-01-27* I see a lot of bad reviews about stylevana but honestly I love it. Its so cheap and affordable, ive never lost a package either! ### 5/5 — love it! *2022-12-29, version 1.0* i can’t believe stylevana has so many bad reviews!!! i’m addicted to ordering from them. the deals are unrealllllll!! it does take awhile to get here and the customer service is slow but it’s worth it and i’ve never had any issues with the app or receiving my order ### 4/5 — Merci Stylevana ! *2024-12-11* Les prix sont plus abordables que sur les autres sites. Ils nous offrent des cadeaux full size !! et des échantillons + il y’a souvent des offres sur des marques comme medicube et des codes promo ! C’est génial. Le site est fiable. Il faudrait juste penser à améliorer l’ergonomie et la fluidité de l’application. Quant aux délais de livraison, OUI c’est long, comme sur tout site étranger : Yesstyle, Shein etc. Si vous voulez être livrer en 1 semaine max il faut commander sur des sites français mais désolée pour le même panier on paye 70€ sur ce site contre 120€ sur les revendeurs français ou 90€ sur yesstyle. Donc la question est vite répondue. Voilà bsx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*