# SUB Control — user reviews > 26 indexed App Store user reviews of SUB Control by ELAC Americas Inc., rated 2.00/5 from 22 ratings. - Source: https://appshunter.io/ios/app/sub-control/id936897995/reviews - App overview in markdown: https://appshunter.io/ios/app/sub-control/id936897995.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 15 ## Newest reviews (10 of 26) ### 1/5 — Where’s the update *2019-10-19, version 1.13* Come on Elac, update the app so that I can continue to control my sub. ### 1/5 — Any News On An Update? *2019-10-17, version 1.13* Since IOS 13 like others have said, the app no longer functions! Anyone have any news on this being fixed? Like one person said my sub woofer can no longer be controlled and that’s a shame. I just have a $300 paper weight until this gets fixed. ### 1/5 — No Longer Works in iOS13 *2019-10-14, version 1.13* This app no longer works in iOS13. If you own an S10EQ or S12EQ (which were being sold in stores up until about 16 months ago) and you have upgraded to iOS13, congratulations! You can no longer change the volume on your subwoofer. ### 1/5 — Sub control 1.13 *2019-10-11, version 1.13* Please upgrade your app for IOS 13.1,2 the app does not work. ### 1/5 — Issues with IOS 13 *2019-10-08, version 1.13* The app is not working with the new IOS 13. Can you fix this quickly. ### 1/5 — No longer functions *2019-10-07, version 1.13* No longer functions at all in iOS 13. ### 1/5 — Not iOS 13 compatible *2019-10-04, version 1.13* App hasn’t been updated in years, connectivity is spotty at best, parametric EQ is difficult to use. But worst of all is the app is not iOS 13 compatible, which means my S12EQ is now obsolete. Elac should have never released an app based control system if they didn’t plan to support it beyond the 1 year sub warranty. ### 1/5 — iOS 13 made this App stop working! *2019-10-02, version 1.13* Prior to the iOS 13 update, this Sub Control worked great, but now, it doesn’t work at all!! I contacted Elac last week about this, they got back to me & said they have a fix for this, but, we’re still waiting for Elac to give us this update/fix!! BTW, Elac hasn’t done an update for this App in 3 years. Anyway, please fix this issue so that we can all get back to enjoying those incredible sounding Elac speakers & subs!!! ### 1/5 — Does not work with iOS 13! *2019-09-21, version 1.13* With the iOS 13 update that just took place, the Sub Control app is no longer functional. Without the app, you can not even adjust the volume of the sub, let alone run the auto-EQ or make any other adjustments. Support for this app has been non existent for several years, but at least it ran up to iOS 12. If you have this app, you should not upgrade to iOS 13 until this gets fixed (if it gets fixed). ### 1/5 — Update Required *2019-09-20* App no longer a works with iOS 13 which is nothing but painful as the sub’s settings are not adjustable until it’s updated. ## Most critical reviews (10 lowest-rated) ### 1/5 — Please update the app *2021-10-16, version 1.13* Please update the app. It’s so frustrating when you move and want to calibrate the sub. ### 1/5 — Very disappointed in Elac *2021-05-09, version 1.13* I have convinced 10-12 friends to buy Elac speakers. Elac is a company that usually makes outstanding speakers for the money. But letting their app that controls their subs become 100% broken? That’s a horrific way to treat their customers. Unforgivable. A note to the execs at Elac weighing the pros and cons of letting this app stay obsolete... please be aware that it it is not just the owners of your subs that you’re screwing over. You’re screwing over your own reputation. You’re completely, irreparably, permanently turning unabashed Elac fans like me against you. As long as this remains unfixed, I won’t be buying or recommending Elacs to anyone. I’ll be doing the opposite. ### 1/5 — Unfortunate *2020-09-19, version 1.13* I wish I had read these reviews before buying this amp, the app doesn’t work properly, it kicks me out at every option I choose. Quite frustrating. How long is this sub going to work is everybody’s guess at this point. Poor quality work! ### 1/5 — frustrated *2020-01-18, version 1.13* how come a product I purchased about 18 months ago is no longer supported by the manufacturer. since last big Iphone update the app is no longer working!!! this is unacceptable. ### 1/5 — No longer functional *2020-01-14, version 1.13* I can no longer connect to my sub using this app or when trying the new app. I have the EQ10. As such, I no longer am able to control any functionality of the subwoofer :( ### 1/5 — Doesn’t work with iOS 13 *2019-12-15, version 1.13* Great app it just doesn’t work with ios13 ### 1/5 — No longer works. *2019-12-13, version 1.13* Basically you buy a sub woofer from a reputed company. After a short time they stop updating the app. Thus your hardware is now ready for dumpster. To be honest I like Elac equipment but my experience with these subs and the lack of app support probably means I made a mistake. ### 1/5 — Won’t open anymore *2019-12-01, version 1.13* Used to work but now just shows a grey screen on my phone. ### 1/5 — Doesn’t work on iOS 13!!!! *2019-10-28, version 1.13* Please fix this. The subwoofer is useless without this app. ### 1/5 — No longer works with IOS update *2019-10-19, version 1.13* With the new update to IOS it completely stopped working. Not sure what to do with my new paperweight that used to work so well..... ## Most praised reviews (6 highest-rated) ### 5/5 — 1090 Sub plus Bluetooth connection works great *2017-11-19, version 1.13* I agree with the previous reviewer that I knob would have been great. However, I am currently running duo subs. 1st B&W ASW 10 (old school knob Type) 2nd ELAC 2090. I was very skeptical because there is a lack of info on these subs here in the states. A lack of proper reviews etc. I took the plunge and knew I could always send the sub back within 30 days. First- Elac subs are phenomenal, highly recommend. 2nd I do like the Bluetooth connection. You can setup your sub from sitting at your couch. Than and I agree with the previous reviewer you play with the volume control. This is so much easier to do when you don’t have to leave your listening position. It does take a second to open the app and have your phone or device connect via Bluetooth to the sub but that’s it. I’d rather not leave my couch and play with how much bass I want, at what phase set etc. I also use my AVR to set everything, however you will absolutely need to get up and mess with knobs as you switch from streaming devices, Cable Box, music etc... ### 5/5 — Superb Subwoofer / App Combination *2015-04-27, version 1.0.10* I used the ELAC app today for the first time to calibrate and fine-tune a Sub 2070, and was impressed. The app was really intuitive and I discovered the subwoofer and followed the simple on-screen instructions to calibrate it, with everything done within about a minute! To discover the sub you first need to activate Bluetooth, and know the subwoofer code (from its manual or labelled on the back of the subwoofer). Next start the app, and after a brief period of discovery, the sub should appear. Select it then proceed to calibrate. The first calibration is done with the iPhone/iPad within a foot/30cm of the sub. A word of warning - the ELAC subwoofers are powerful and the loudness during calibration is significant, so be prepared and consider hearing protection, and warn anyone else in the house what you're doing to prevent alarm, and maybe let the animals out! Fortunately the tone sweeps employed don't last more than a few seconds, but you may well hear objects in the room and things like windows rattling! I certainly did! The second calibration is carried out from the listening position and is similarly brief, though even at a few metres still very loud. One can then apply the parametric EQ suggested by the app. You may also control the key settings of subwoofer level and cross-over frequency, to roll off the upper limit on the range of frequencies the sub is producing. Both of these features help one to integrate the subwoofer with the rest of the AV or HiFi system. It's a real bonus to be able to do this using the app from the relative comfort of the listening position (rather than have to fiddle with knobs and go back many times after listening to the results). Finally the app provides various settings for general, music, movie, or a calmer night time setting to reduce rumble for neighbours or anyone at rest in the house. I first calibrated the sub, then performed another calibration using my (Yamaha) AV receiver and tweaking settings further on that. As ever, for best results some fine-tuning of settings is always inevitable. You may need to adopt an iterative process to get everything just right, with receiver and subwoofer settings. This may best be done over a few days of trial and error to fine-tune, but the app certainly helps in this respect. I found it useful. Btw as you may know, it's worthwhile also to experiment with subwoofer positioning in a room. The best subwoofer in the world can sound very mediocre if not in a good spot! Listen for full, but tight bass - not weak or mushy, whoompy or monotone bass. ### 3/5 — Good, but needs some polish *2017-11-21, version 1.13* It does what it claims to do, but the UI appears to be a work in progress. Some of the displays are chopped at the edges, which I thought may relate to orientation, but portrait or landscape does not matter. It makes me wonder if anyone actually used the app with an iPad to have let some of that stuff go out the door. Some of the numeric sliders are too coarse for fine adjustment, such as the Phase control. Speaking of which, the App does not seem to show the current Phase setting after it has been set. If you do set a value, and exit the App, when you return it will read 0, although I assume the sub is still running with the last received value. Conversely the App does correctly report the current volume level. It also would be good to be able to see the currently applied auto-EQ setting without going back into the Auto-EQ section of the App. It is too easy when doing so to end up restarting the process. In general, while I was able to use the App to dial in my sub and new B5 loudspeakers, there are some aspects of the App that are not really intuitive. I am very experienced setting up subwoofers in both stereo and multi-channel systems, so there was really nothing that presented any insurmountable challenges, but to a neophyte, the odds of them getting things right are not great. Lastly, they really need to update the listing here to reflect the just released Debut subs. ### 3/5 — Didn't work at first *2017-10-28, version 1.13* For the first week or so I had it, I was unable to connect successfully to my S10EQ. It either failed immediately with no explanation why, or just sat there trying to connect, showing the spinner, forever. Now, though, after no apparent change to my speaker setup or Bluetooth environment, it works. It still sometimes fails to connect the first time, but a retry or two does get it going eventually. The app itself is okay... the only thing that actually matters to me is volume adjustment, as my receiver handles everything else. It would have been so much easier if it just had a physical volume knob on the sub. ### 3/5 — Good start *2015-10-25, version 1.0.11* It's wonderful to have this customizability in an app, but stability and usability need to improve. It often takes multiple attempts to complete an Auto-EQ, with a lot of odd errors along the way. Each time you even glance at the EQ tab as you tap away you'll get an annoying confirmation. It's unclear what the modes do...can I apply a different EQ to each mode? A lot of promise here, but the app is a bit rough. My requests: improve error handling, error messages and stability. Integrating more help and documentation would be a nice addition as well. ### 2/5 — No support *2019-10-10, version 1.13* Elac has frustrated its core Debut Series customers by abandoning firmware support for the S10/12 subwoofer which are only 4 years old. $1000CAD sub with a blank screen on this app is inexcusable. These subs rely solely on the app for control as there are no knobs or buttons on the sub itself. Are we supposed to throw these subs in the trash after a few years? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*