# SubaruConnect — Connect to your Solterra

> Remote vehicle control and connected services for Subaru owners. (iPhone/iPad app by Toyota Motor Sales, U.S.A., Inc..)

- Source: https://appshunter.io/ios/app/subaruconnect/id1612881539 (this page in markdown: same URL + `.md`)
- Developer: [Toyota Motor Sales, U.S.A., Inc.](https://appshunter.io/developer/327347182)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.80/5 from 450 App Store ratings · 334 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 831 MB
- Languages: Canadian English, Canadian French, European Spanish
- Released: 2022-06-08
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/subaruconnect/id1612881539/reviews.md

## What is SubaruConnect?

At SubaruConnect, we aim to transform how you use technology to enhance your vehicle ownership experience.
Stay connected to your vehicle wherever you are with the SubaruConnect app, providing you with convenience and accessibility.
Log in and/or register to unlock the potential of select vehicles1 with Connected Services trials and paid subscriptions, such as:
Remote Connect to start/stop your vehicle2
Lock/Unlock your doors2
Schedule Charging
Emergency Assistance Button (SOS) 
24/7 Roadside assistance
Find your vehicle's last parked location
Owner's manual & warranty guides, and more!

Stay connected to your vehicle and start experiencing convenient features available on the SubaruConnect app.

(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start the engine in an enclosed space or if occupied by a child). See the Owner's Manual for limitations.
*Features may vary by region, vehicle, and select markets.

## Key features

- Remote start/stop vehicle
- Lock/unlock doors
- Schedule charging
- Emergency assistance
- Roadside assistance
- Find last parked location
- Owner's manual access

## What do users think of SubaruConnect?

Overall sentiment: negative

**Pros**

- 🚀 Remote start and locking
- 👍 Useful for finding charging stations
- 🔋 Able to check battery percentage

**Cons**

- 🐛 Constant need to refresh to get accurate data
- 🔒 Digital key often doesn't work
- 👎 Buggy and glitchy performance
- 💰 Paid subscription required for basic features

**Commonly reported bugs**

- App frequently logs out users
- Charging status not updating correctly
- Inability to add second driver to the app

**Most requested features**

- Ability to set charge limit percentage
- Integration with Apple Maps for EV routing
- More detailed charging data (kWh, history, etc.)
- Support for multiple driver profiles

## Recent user reviews (10 of 334)

All indexed reviews: https://appshunter.io/ios/app/subaruconnect/id1612881539/reviews.md

### 1/5 — App terrible

*2026-08-29, version 3.4.0*

Coming from a previous tesla owner this app needs so much work. Not user friendly at all. Tried to turn in ac remotely and didn’t work. They really need to take customer feedback and improve it asap

### 1/5 — So many flaws…

*2026-08-25, version 3.4.0*

Where to begin?
Font size too small..
Inaccurate charging data for 2026 model battery…
Too much empty space that could be used for more legible text and icons….
Almost no use of color….
“Health” page is mostly links…

### 1/5 — Trash

*2026-08-24, version 3.4.0*

Complete waste of time. Takes time to update. Mobile key doesn’t work. Shows door open when it’s not. Insane. Needs a huge fix.

### 1/5 — Apple CarPlay Does Not Sync

*2026-08-24, version 3.4.0*

Apple CarPlay does not sync consistently and will randomly drop while you are driving. This app is a hot mess.

### 1/5 — 12v Battery Drain

*2026-08-23, version 3.4.0*

The app was discovered by my local Subaru service department to have a bug. It constantly polls the car and eventually drains the 12v car battery if not started for a few days. I had to jumpstart my new 3-month old car twice in the in the past 3 weeks. Solution for now, per the service technician, is to delete the app until the 3rd party issue gets resolved. Disappointing…

### 3/5 — Slow to update

*2026-08-23, version 3.4.0*

This app was blamed for the 12V battery drain problem. I understand it has now been updated. The remote start, with climate control, is useful though it sometimes fails, as does even unlocking the car. The battery status updates are very slow.

### 1/5 — WTAF

*2026-08-23, version 3.4.0*

How is it that such a high tech car can make a PhD and an electrical systems engineer want to throw their phones through the windshield. Been trying over an hour to add second driver and second driver profile. Simply nuts. Contradicting directions. Dead ends. Come on Subaru/Toyota. This is completely unacceptable. Connecting two drivers (or more) should be seamless, intuitive, and user friendly. FIX IT!

### 2/5 — Car amazing, app subpar

*2026-08-21, version 3.4.0*

I love my Subaru trailseeker. I’m actually impressed at how great the vehicle is given how much Toyota and Subaru had been dragging their heels. The app and software is good but has some glaring flaws that seem eminently fixable with some good dev work.

Background refresh on this app drains the battery. 
Also the charge controller should never let that happen and invoke the lithium to charge again if it needs to

You can change the max charge level from the app which is important because it’s nmc batteries so I keeps the charge at 80% or less unless I have a big road trip

They also don’t yet support battery percentage or ev routing in CarPlay. 

No support for video playback when parked on CarPlay yet either which is important when sitting at a charger

Battery status is flaky / slow and no obvious way to refresh. I’d rather it tell me it’s stale and give me an option to manually refresh

There should be an option to unlock the charging cable. It gets stuck locked some times

Lastly being able to change the max charge and say charge to 100% by this time would be great for trips. 

Fix it Subaru/toyota. It’d make the experience phenomenal

### 3/5 — Good when it works

*2026-08-20, version 3.4.0*

I had everything working. The app disconnected on its own and now it’s impossible to reconnect. The help number in the app is for Toyota and they simply say they cannot help. Put the Subaru number in the app dummies.

### 1/5 — App sucks

*2026-08-19, version 3.4.0*

The app has erased all my messages info and now I can’t use it In my car. I can’t log on I no longer have exists. Now I have issues using it in my car. This app sucks sucks sucks sucks

## Frequently asked questions about SubaruConnect

### What does the SubaruConnect app do?

The SubaruConnect app enhances your vehicle ownership experience by providing remote connectivity and control. You can start/stop your vehicle, lock/unlock doors, schedule charging, and access emergency and roadside assistance. It also offers features like finding your vehicle's last parked location and accessing owner's manuals.

### What are the key features of SubaruConnect?

Key features include Remote Connect for starting/stopping your vehicle and locking/unlocking doors. You can also schedule charging for electric vehicles, access an Emergency Assistance Button (SOS), and get 24/7 Roadside assistance. The app also provides access to your owner's manual and warranty guides.

### Is SubaruConnect free to use?

The app itself is free to download. However, to unlock many of its connected services, such as Remote Connect and emergency assistance, you will need to register and potentially purchase a paid subscription or utilize a trial period. Availability of services varies by vehicle and subscription type.

### What vehicles is SubaruConnect compatible with?

The app is designed for select Subaru vehicles that are equipped with Connected Services. The availability of specific features may vary depending on your vehicle model, region, and the type of subscription you have. It's recommended to check the app's compatibility with your specific vehicle.

### How can I use SubaruConnect for my electric vehicle?

For electric Subaru vehicles, the app allows you to schedule charging sessions remotely. This feature helps you manage your vehicle's power needs efficiently, potentially taking advantage of off-peak electricity rates. You can also monitor your vehicle's status and access other connected services.

## Version history (last 5 releases)

### 3.4.0 — 2026-06-11

At Subaru, we are constantly striving to make our App more user-friendly so you can easily stay connected to your vehicle.
 
*Features may vary by region, vehicle, and select markets.

### 2.3.0 — 2025-10-22

At Subaru, we are constantly striving to make our App more user-friendly so you can easily stay connected to your vehicle.
 
*Features may vary by region, vehicle, and select markets.

### 2.2.0 — 2025-07-01

We are excited to introduce SubaruConnect, formerly known as the SUBARU SOLTERRA CONNECT app, designed to enhance your ownership experience. The same great app, now with a fresh look.

### 2.1.0 — 2025-05-05

At Subaru, we are constantly striving to make our App more user-friendly so you can easily stay connected to your vehicle.

*Features may vary by region, vehicle, and select markets.

### 2.0.0 — 2025-03-31

Announcing the latest updates to the Subaru Solterra Connect app! With an all-new dashboard to improve your in-app experience, including a guided tour.
SERVICE - Click-to-call your Dealer to schedule maintenance
PAY - Manage wallet
SHOP - View available trials and subscriptions
FIND - Locate your dealer and destinations
*Features may vary by region, vehicle, and select markets.

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## More apps by Toyota Motor Sales, U.S.A., Inc.

- [Toyota Engage App](https://appshunter.io/ios/app/toyota-engage-app/id1324737565)
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- [Toyota](https://appshunter.io/ios/app/toyota/id1455685357)

All apps by Toyota Motor Sales, U.S.A., Inc.: https://appshunter.io/developer/327347182

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*