# Subdued — user reviews

> 113 indexed App Store user reviews of Subdued by OSIT Impresa SPA, rated 4.44/5 from 154 ratings.

- Source: https://appshunter.io/ios/app/subdued/id1615548837/reviews
- App overview in markdown: https://appshunter.io/ios/app/subdued/id1615548837.md
- Rating breakdown: 5★ 116 · 4★ 15 · 3★ 5 · 2★ 2 · 1★ 14

## What do users think of Subdued?

Overall sentiment: positive

**Pros**

- 👗 Cute and trendy clothing designs
- ✨ High-quality materials and construction
- 🎨 Unique European style aesthetic
- 📱 Easy-to-use app navigation
- 🚀 Fast shipping to multiple countries
- 🛍️ Wide variety of clothing options
- 💬 Good customer visibility with model photos
- 🌍 International delivery available
- 👥 Great for teenagers and young adults
- 📲 Helpful notifications for new arrivals and stock alerts

**Cons**

- 💰 Expensive pricing
- 🐛 App lags and glitches frequently
- 📸 Images don't load properly
- 🔄 Scrolling causes unwanted page navigation
- 📦 High shipping costs
- 👕 Limited size availability and inclusivity
- 🔍 Difficult to find old collections
- 🏪 Inconsistent inventory between app and physical stores
- ⚪ White screen crashes
- 🔐 Login and authentication issues
- 🛒 Buttons and features don't work properly
- 🔤 Confusing sizing system (numeric sizes)

**Commonly reported bugs**

- App crashes with white screen on startup
- Images fail to load
- Scrolling triggers unwanted page navigation
- Login password reset not working
- App is laggy and slow
- Color selection changes to wrong option during checkout
- Buttons unresponsive
- App won't download or install
- Orders cancelled without notification
- Website security configuration outdated

**Most requested features**

- Lower prices or more frequent sales
- Better app layout and organization
- Improved search functionality for products
- More size options for inclusivity (XS, S, larger sizes)
- Discount system for bulk purchases
- More inventory on the app matching physical stores
- Better categorization of collections
- Clearer sizing guide and conversion chart
- More clothing variety (flares, tees, tops)

## Newest reviews (18 of 113)

### 3/5 — Semi zufrieden

*2026-07-25*

Ich bin semi zufrieden mit meiner Bestellung und vor allem der Qualität. Ich habe mir ein Oberteil für 20€ gekauft, es schaut in echt sehr süß aus, allerdings ist mir aufgefallen, dass die Knöpfe bereits etwas locker sind.
Außerdem habe ich mir Shorts aus Stoff bestellt und bereits am ersten Tag hat sich ein kleines Loch gebildet.
Sehr zufrieden bin ich aber mit dem Bikini, dieser is genauso wie in der App dargestellt und auch die Qualität wirkt gut.
Wer was bestellen will, sollte auch bisschen Zeit einplanen. Ich hatte an einem Montag mit Express Lieferung bestellt, angekommen ist das Paket aber erst eine Woche später am Dienstag.

### 3/5 — Viele Lags, Teuer

*2025-11-30*

Ich kann leider überhaupt nix auf der App machen. Dort steht ständig „Error unbekannter fehler“, super nervig. Und ziemlich Teuer für ein Laden der ja nichtmal wirklich angesehen ist.

**Developer response:** Hallo,

es tut uns leid, dass du Probleme mit unserer App hattest. Wir möchten dich informieren, dass wir die Angelegenheit überprüft haben und derzeit keine Auffälligkeiten feststellen konnten.

Schreib uns gerne an infosubduedshop@subdued.com, und wir werden versuchen herauszufinden, was schiefgelaufen ist.

Wir hoffen, bald von dir zu hören.

### 3/5 — Love sm

*2025-11-15, version 3.16.1*

Love this app but it’s a bit expensive<3

### 3/5 — Viel zu teuer

*2025-10-07*

Die Artikel und Designs sind wirklich sehr schön nur leider ist alles unglaublich übertrieben treuer. Ich würde nämlich gerne mehr kaufen nur leider ist das finanziell nicht möglich.

**Developer response:** Hallo ,
vielen Dank für Ihr Feedback, die Meinung unserer Kunden ist uns sehr wichtig.
Die Kleidungsstücke von Subdued sind das Ergebnis intensiver Forschung in Bezug auf Stoffe, Herstellung, Design, Verpackung und Vertrieb. Ihr Preis erlaubt es uns daher, unseren Kunden weiterhin ein Produkt anzubieten, das alle Qualitäten hat, um lange zu halten, obwohl wir eine Fast Fashion Einzelhandelsmarke sind.
Die Produktion unserer Artikel wird intensiv studiert und entworfen, um den Bedürfnissen unserer Kunden gerecht zu werden, und das rechtfertigt ihren aktuellen Marktpreis.

Wir hoffen, Sie bald auf Subdued.com zu sehen.
Einen schönen Tag noch!

### 4/5 — 👍🏼👍🏼

*2025-07-23*

J’adore subdued, de la mode qu’on ne trouve pas trop ailleurs. cependant, c’est dommage qu’on ne puisse pas faire livrer nos commandes en point relay. pourquoi ? 
il ne manquerai plus que ça pour que je mette 5 étoiles.

**Developer response:** Bonjour Michielle ! Merci beaucoup pour vos commentaires positifs, ils sont très importants pour nous. A bientôt sur subdued.com

### 5/5 — Super malgré quelques bémols

*2025-07-14*

Personnellement, j’adore Subdued. C’est une enseigne qui correspond parfaitement à mon style vestimentaire : les coupes sont bien pensées et mettent vraiment en valeur la silhouette. Le style est féminin, tendance, souvent minimaliste, et les vêtements sont visuellement très réussis c’est d’ailleurs ce qui donne envie d’acheter, malgré certains inconvénients.

Le principal bémol pour moi, ce sont les prix, que je trouve parfois excessifs par rapport à la qualité réelle. Par exemple, j’ai acheté un petit débardeur très léger à 35€, et un mini short en jean à 55€, avec des détails en strass qui ont commencé à se détacher avant même le premier lavage. C’est assez décevant, surtout quand on est étudiante et qu’on fait attention à ses dépenses. Certains de mes hauts sont fabriqués en Turquie, et je ne trouve pas que la qualité justifie toujours un tel prix. Un ajustement de 10 à 15€ de moins sur les vêtements d’hiver, et parfois même 20€ de moins sur certains hauts d’été, me semblerait plus raisonnable.

Cela dit, la qualité des pièces plus épaisses (comme les pulls, jeans ou certains t-shirts) est globalement bonne, donc on peut dire que les prix sont moins « affolants » sur les pièces d’hiver

Un autre point important : la taille des vêtements. Subdued taille très petit. Je porte généralement du 38 en pantalon, mais chez eux, je dois prendre du 42 qui est d’ailleurs souvent la plus grande taille disponible. C’est clairement une marque qui n’est pas pensée pour les morphologies plus généreuses. Même si pour moi cela ne me pose pas de problème personnellement, il faut le prendre en compte.

En résumé, Subdued reste une marque que j’apprécie beaucoup pour son style et ses coupes flatteuses, mais je trouve que les prix sont parfois exagérés par rapport à la qualité. Malgré tout… on continue d’acheter, parce que, franchement, qu’est-ce que c’est joli ! Et si vous aimez mais que vous n’avez pas les moyens, pendants les soldes on peut trouver de superbes affaires à pas chères.

**Developer response:** Bonjour, nous vous remercions pour vos aimables paroles et pour avoir pris le temps de nous faire part de votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié la qualité et le style de nos produits - votre soutien compte beaucoup pour nous. Nous espérons vous revoir bientôt sur Subdued.com !

### 5/5 — Great! But..

*2025-07-11*

I absolutely love this store and the clothes are great quality, I highly recommend purchasing from this store! Only thing is that although online there are plenty of amazing sales there are not often sizes for young teens like size xs or s, this means its hard to order online as finding the right size is very difficult and in most cases impossible, it definitely confuses me as in store there are plenty of different size options for pretty much everything!

**Developer response:** Hi, Thank you for your kind words and for taking the time to share your experience. We're really glad to hear that you appreciated thour products We look forward to seeing you again soon on Subdued.com!

### 5/5 — Amazing

*2025-07-05*

The clothes are adorable and will definitely buy so much stuff!!!

**Developer response:** Hi, Thank you for your kind words and for taking the time to share your experience. We're really glad to hear that you appreciated the quality and style of our products — your support truly means a lot to us. We look forward to seeing you again soon on Subdued.com!

### 4/5 — I loved it but……..

*2025-06-18*

Subdued has amazing clothes that are great quality but they are very overpriced so I think they should lower the prices to make it more affordable for everyone

**Developer response:** Hello, Thank you so much for your lovely message! We’re so happy you love the quality and our designs! Hope to see you soon on subdued.com Subdued Customer Care

### 5/5 — amazing

*2025-06-17*

I love love love all these clothes and every store I have been too has been super cute, well layed out, and clean. I am very happy they deliver to the US. They have the cutest bathing suits i have ever wore and some of the cutest clothes.

**Developer response:** Hi, Thank you for your kind words and for taking the time to share your experience. We're really glad to hear that you appreciated the quality and style of our products — your support truly means a lot to us. We look forward to seeing you again soon on Subdued.com!

### 5/5 — Je recommande

*2025-05-30*

J’adore cette marque , très quali et articles trop beaux 🤩

**Developer response:** Salut, 
Merci beaucoup pour ton message trop chou.
On est ravis que tu adores la marque et nos articles !

À très vite sur subdued.com 
Subdued Customer Care

### 5/5 — Overall review of the things I got

*2025-05-29*

Literally amazing! Clothing quality is great and the clothes have such cute designs! Definitely recommend it

**Developer response:** Hello, 
Thank you so much for your lovely message!
We’re so happy you love the quality and our designs!

Hope to see you soon on subdued.com 
Subdued Customer Care

### 5/5 — Phenomenal!

*2025-05-09*

Not many people have heard of this place, but more people should! They have the cutest clothes! And I prefer it much over a place like Brandy Melville! When I ordered something, it was such good quality and so good looking! Not lying at all. Get this right now.

**Developer response:** Hi,
Thank you for your kind words and for taking the time to share your experience.
We're really glad to hear that you appreciated the quality and style of our products — your support truly means a lot to us.
We look forward to seeing you again soon on Subdued.com!

### 5/5 — LOVE SUBDUED

*2025-05-01*

I love subdued, all my friends do. I have been searching for a shop that has a cool and always trendy style and this is exactly what I needed. The hoodies are so comfy and cool. And the jeans… OMG, when I first bought them I fell in love. Thank you subdued for being my holy grail!!❤️

**Developer response:** Hello!
Thank you so much for this amazing review!
We’re beyond happy to know that you and your friends love Subdued — your kind words truly mean a lot to us. We're thrilled that you found your style with us, and that you’re loving the hoodies and jeans!
Hope to keep being your fashion go-to 💖

Subdued Customer Care

### 5/5 — I love subdued but…

*2025-04-24*

I absolutely love subdued however I wish the prices of things were a little lower or maybe they could do more sales? However my biggest complaint is that it is really hard to find old collections unless you specifically look up what you want. Also for someone who doesn’t completely know subdued’s clothing range, you can only see certain things in the categories. I definitely think subdued would become a more successful brand for all the other amazing clothes they make if they fixed this!! 💕

**Developer response:** Hi,
Thank you so much for your feedback and for being a loyal fan of Subdued! We’re glad to hear you love our brand. 
Regarding your comments about finding older collections, we truly appreciate your input and will pass it along to our team to explore ways to improve the browsing experience, especially for customers who may not be familiar with our entire range. We’re always working to make Subdued even better!

Thanks again for your support and for helping us grow. We hope to continue offering you amazing clothes for years to come!

Subdued Customer Care

### 5/5 — Love

*2025-04-16, version 3.15.9*

Love the clothes and the prices make sense for a high end brand. App super easy to use.

### 5/5 — Schön aber etwas teuer

*2025-04-15*

richtig schöne Klamotten und schöne Auswahl .Ein wenig teuer aber trotzdem gute Qualität und es gibt ja auch öfters sales deshalb finde ich dies gerechtfertigt.

**Developer response:** Hallo,
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass dir unsere Auswahl und die Qualität unserer Kleidung gefallen. Wir geben uns viel Mühe, hochwertige Stücke anzubieten – und schön zu hören, dass du auch unsere Sales schätzt.
Wir freuen uns schon auf deinen nächsten Besuch bei Subdued!

### 5/5 — J’adore

*2025-03-18*

Je recommande !
Tout d’abord ce magasin est incroyable !👗
Que des vêtements trop beau ✨ et un grand choix de tenue !🧸Franchement ça va rester mon magasin préféré pour toutes les saisons !🎀

**Developer response:** Salut!
Un grand merci pour ta recommandation ! Nous sommes ravis que tu apprécies notre boutique et notre sélection de vêtements. C'est un plaisir de savoir que nous sommes désormais ton magasin préféré ! À très bientôt pour de nouvelles découvertes ✨👗🎀

Subdued Customer Care

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app

*2025-03-02*

App says I’ve forgotten my password so I go and make a new one then I put it in for multiple tries and doesn’t let me in. Then I do it with another email and password but still doesn’t let me log in + shipping is £18 and all clothes so very expensive. Don’t recommend. Terrible

**Developer response:** Dear Customer, 
we are very sorry for your disappointment, we would like to inform you that as of 11/02 our shipping costs have changed and the customer can choose between standard and express shipping at two different costs and under £18.00.
Please check our shipping costs section for more information and please remember to download the latest app update.
Hoping to see you soon on Subdued.com.
Have a good day

Subdued Customer Care

### 1/5 — Not worth it

*2024-05-17*

Some of their clothes are really cute so I placed an order even though they are definitely overpriced for the quality. I have bought from a subdued store in person before but never online so I placed an order to buy some clothes for an event I was going to. I received a confirmation email, and then when I checked a few days later on the app to see where my clothes were, it said “cancelled” in tiny writing at the top of the screen when I clicked on my order. They didn’t email me or anything, just cancelled it with no explanation. Really disappointed.

**Developer response:** Dear customer, we are really sorry for your disappointment. We kindly ask you to contact us at infosubduedshop@subdued.com and we will do our best to help you  😊

### 1/5 — Poor shipping information

*2024-05-07, version 3.15.2*

I had bought some clothes online from this shop, as I know it is high quality, however there is an unwarned flight cost for your clothes that cost me an extra £63. Would not recommend

### 1/5 — so many errors!!

*2023-12-13, version 3.14.13*

the website AND app are absolutely so annoying to work with. there’s so much malfunctions. when I try and buy a top it keeps changing to the wrong colour. fix your app.

### 1/5 — Can’t download app

*2022-11-21, version 3.14.9*

The app won’t download!

### 1/5 — Love the clothes but can’t buy anything

*2022-10-01, version 3.14.8*

I downloaded the app because the website does not work with wifi. The app is also faulty as no pictures load even though it is fully updated

### 1/5 — is asking for an update that doesn’t exist

*2022-07-20*

every time i open the app it opens to a white screen.  and the i close an open the app again and works for like 30 seconds and then goes white again.

**Developer response:** Hi, thank you very much for your feedback. Unfortunately this is a bug that is currently being resolved. You will receive a communication as soon as it is fixed. Always remember to check that the app is updated to the latest version for best performance!

### 1/5 — app doesn’t work???

*2022-07-18*

whenever i try to do anything the screen just goes white. i can’t do anything pls fix the clothes are so cute :( reinstalling doesn’t work

**Developer response:** Hi Dayana, thank you very much for your feedback. Unfortunately this is a bug that is currently being resolved. You will receive a communication as soon as it is fixed. Always remember to check that the app is updated to the latest version for best performance!

### 2/5 — Practically unusable

*2026-01-01*

Every time I try to scroll on this app, it swipes to the side and kicks me off of the page I was looking at. It’s extremely frustrating because not only do I lose my spot, I can’t scroll back down because it keeps kicking me out!

**Developer response:** Hello! We are sorry to hear about your experience. We can confirm that we are not currently experiencing any technical issues with our app. Please contact us at infosubduedshop@subdued.com to provide us with more details about the issue. We will do our best to help you! 🤳🏻

### 2/5 — Store Verfügbarkeit?

*2025-07-12*

Entweder bin ich zu doof die Funktion zu finden, oder man kann nicht sehen, ob die Artikel im Store erhältlich sind. Das nervt mich total. Selbst wenn es die Funktion gäbe, finde ich es krass, dass ich als Gen Z diese nicht finden kann😂 Für mich dauert die Fahrt  mit der Bahn zum Laden 30 Minuten, wollte nicht riskieren, dass der Artikel ausverkauft sein würde, hab dann die Versandkosten rasch bezahlt. Jetzt soll die Bestellung von Montag bis Dienstag dauern, also über eine Woche, statt 3-5 Werktage. 5€ Versand hätte man sich sparen können, Rückgaben sind hier ja scheinbar auch teuer, was nachvollziehbar ist, wenn das Paket in die UK muss, aber total vermeidbar und umweltschädlich durch das ganze Hin- und Her Transportieren. Finde ich sehr enttäuschend.

## Most praised reviews (10 highest-rated)

### 5/5 — Maybe add??

*2026-05-17*

Hiii!i really think tankinis boils be so cute in your brand!i haven’t ordered or anything but your collections are super cute and i’d definitely get some if you produced tankinis!!💗🤞🤞

**Developer response:** Hi , thank you so much for your positive feedback and for placing your trust in Subdued! We hope you have a lovely day

### 5/5 — LOVE

*2025-12-06, version 3.16.1*

I love this shop sooooooo much I love the style the texture everything it is really nice and cute 🎀🎀🎀🎀🎀🎀🎀🎀

### 5/5 — Je recommande à 100% 🩵

*2025-10-27*

J’ai toujours adoré cette marque , la qualité est top , accessoires également. Le service client répond toujours très vite , rien à changer ! 🩵

**Developer response:** Salut Sophie, merci beaucoup pour votre retour positif et pour votre confiance envers Subdued ! 🩵Subdued Customer Care

### 5/5 — 🎀🪩⭐️🎱🐆

*2025-08-25*

Les vêtements sont vraiment magnifiques pour un prix un peu haut mais abordables pour cette qualité 🎀✨🪩. Je recommande fortement. Merci ! 🎱

**Developer response:** Salut, merci beaucoup pour votre retour positif et pour votre confiance envers Subdued ! 
Subdued Customer Care

### 5/5 — 5 stars

*2025-08-22, version 3.16.1*

The clothes here are so good and a great app to shop from!! Subdued has trendy cute clothes that I love 💞💞

### 5/5 — BEST SHOP

*2025-08-22, version 3.16.1*

literally best shop everrr i love every single thing but i do wish the prices were a but lower but still LOVE 💕💓

### 5/5 — .

*2025-08-18, version 3.16.1*

Good however it’s really pricy

### 5/5 — …

*2025-08-15, version 3.16.1*

I love this brand it is my favorite ever!!This app makes shopping easy and officiant.All the models are shown wearing the clothes so customers shopping will know how the top fits!!Although I love the brand doing a lot more sales would help them become an even bigger brand and move to other countries because a lot of the clothing’s are quite pricy!!!!

### 5/5 — stupid.

*2025-08-13, version 3.16.1*

terrible. expensive and overrated.

### 5/5 — Super 🥳!

*2025-08-02*

Une très bonne marque de vêtement l’application est très claire et simple a comprendre même si j’ai eu un sweat qui s’est troué très vite les autres vetements reste de bonne qualité et très beau et très confortable. 
🐆🥂🧸✨🪩

**Developer response:** Salut,
merci beaucoup pour votre retour positif et pour votre confiance envers Subdued ! 💖
Nous sommes ravis que vous appréciiez la qualité, le style et le confort de nos vêtements, ainsi que la simplicité de notre application.

Subdued Customer Care

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*