# SubItUp — user reviews

> 99 indexed App Store user reviews of SubItUp by SubItUp, rated 1.90/5 from 223 ratings.

- Source: https://appshunter.io/ios/app/subitup/id468245296/reviews
- App overview in markdown: https://appshunter.io/ios/app/subitup/id468245296.md
- Rating breakdown: 5★ 34 · 4★ 10 · 3★ 10 · 2★ 24 · 1★ 145

## Newest reviews (17 of 99)

### 2/5 — Not working correctly!

*2026-01-29*

About 2 months ago this app stopped working properly on my iPhone and iPad. I cannot scroll down to see the full schedule and when I switch to another day, it freezes and gets stuck so I have to close the app and then reopen it again to view another day. I’ve tried uninstalling and reinstalling, changing my password and also shutting down my phone, leaving it off for 10 minutes, then turning on, and problems continue. Was told an update was coming but have not seen it yet.

### 2/5 — Keeps getting stuck.

*2025-12-16*

I go to view the full schedule and the app seems to get stuck and I can’t do anything. I have to close the app and open again if I want to see something else. It was working great up until about 2 weeks ago. I’ve tried logging off, changing password, uninstalling and reinstalling app, clearing the cache but nothing seems to work.

### 2/5 — Drop Down Menu

*2025-12-11*

Constantly freezes when I try to use drop down “full schedule” menu option. Was working great until the newest “update” a couple of days ago. Now it’s a pain.

### 1/5 — Schedule button broken

*2025-12-05, version 4.8.3*

The drop-down schedule button now has a bug where you can’t click anything else after clicking “schedule” or “full schedule” and the app softlocks. Please fix this soon!

### 1/5 — Please add the feature to add integrate calender

*2025-12-05, version 4.8.3*

It is not hard to do that!

### 1/5 — DO NOT UPDATE

*2025-12-04, version 4.8.3*

I made the mistake of updating my app and now I can’t scroll down to see the full work schedule and it’s so annoying.

### 1/5 — The updates just make it worse

*2025-12-04*

Every time there is a update something else gets broken. It says it was faster and more responsive, but now once I click full schedule I have to restart the app in order to click anything.

### 3/5 — New update issue

*2025-12-04*

There’s a bug in the new update. When I clicked to see the full schedule, it won’t let me scroll down to see the whole schedule. And the screen stays frozen, I can’t click on anything else besides the schedule and full schedule, unless I exit out the app.

### 1/5 — Genuinely don’t know why this app is still running

*2025-11-19, version 4.8.2*

App is very buggy and I haven’t got mine back to normal ever since I went to look at my past hours worked. Now it doesn’t even show me my schedule at all smh

### 1/5 — Work

*2025-11-11, version 4.8.2*

My uni job made me download this, two years later and the app STILL won’t let me set my availability. Plus why is there a separate app for the time clock, why not incorporate the time clock into the main app? Needs serious improvements.

### 1/5 — Fix the App

*2025-10-16, version 4.8.0*

The app fails to tell me when I’m working which is its one purpose.

### 3/5 — BUG, NEEDS FIXING

*2025-04-29*

pretty good app although i wish there was the ability to schedule reminders for your shifts beforehand, but my major issue at the moment is there is a bug where when I click to look at my schedule for the week it will start loading and then the numbers will shrink and expand pretty fast without me able to touch anything, and i usually have to swipe out of the app to get it working again.

### 1/5 — Horrendous, use an excel spreadsheet instead

*2025-04-14*

This app makes scheduling 10x harder than just using excel. My employer used a different software before switching to this one and it has made my life 10x harder. I recently gave up and started using a google form and excel for scheduling employees because it is way easier. Firstly the absolutely critical feature of being able to see who is available for the shift I just created has never worked. So I have to manually check every single employee and write down when they say they are available. Also the “submit” button is a useless feature and leads to employees asking me to unlock their availability several times a week. The software randomly switches positions back and forth from hourly to shift based seemingly for no reason at all which causes mass confusion. As an employee, I have scheduled myself as unavailable several times and been scheduled by the AI, leading to chaos as I try to explain to the scheduler what happened and have to get my shift covered when it’s not my fault and I should not have been scheduled. The software also randomly stopped working for a two week period right in the middle of my works busiest time period. There was a time where SubItUp signed an ad deal that overlayed the entire UI with an ad and made the entire thing unusable. Also not being able to set availability on the app renders the app essentially useless. Why make an app where you can only see your schedule and not set your availability? As I said before, as a scheduler I have switched to excel and I recommend anyone else who is forced to use this software do the same. As an employee my blood boils every time I am scheduled by the AI when I am marked as red. Something needs to be fixed and I wish my employer would go back to our old software.

### 1/5 — It won’t show me my schedule

*2025-02-14, version 4.3.0*

It has never showed me my schedule when I got it for my job. I have to manually log in on the website and I do not know how to fix it or change it.

### 1/5 — Garbage

*2025-01-21*

My employer switched to this app after moving from WhentoWork and oh my goodness this app is trash. The Ui looks simple on the surface, until you have to click through 20 menus to get to what you want. You can also never do what you think you want to do, and always have to find some loophole. For example, I simply want to assign multiple employees to one shift for meeting, yet I can’t figure out how to do it. I’d say user error if I didn’t feel this way for every single feature. Also paying extra for Google Calendar integration is laughable. Do better.

### 1/5 — Eh

*2024-10-16*

So many issues with the app I cannot justify wasting my time writing them all out.. but hey, I’m just glad they got that part figured out where you can pick your pronouns. That’s probably the most important feature of a scheduling app—the pronoun feature. No one can figure out their schedule if they can’t figure out their pronouns 😂😂

### 1/5 — Notification Issues

*2024-09-23, version 3.2.7*

Shift reminder notifications come 2 hours after my shift started - very frustrating

## Most critical reviews (10 lowest-rated)

### 1/5 — Makes me want to kill myself

*2026-06-26*

There is nothing worse than this app. Nothing about it is easy for the user to use. For example my phone broke and I was unable to get the mandatory two step verification text. Instead of sending one to my email the absolute idiots at subitup decided only to use text verifications. While trying to troubleshoot oh i tried to log in and they block me for 15 min.. 18 min later they claimed it was under 15 min and I get blocked again. This is just as angeringas my ex

### 1/5 — Never not bugging

*2026-01-10, version 4.8.6*

This app stays freezing. If you try to skip more than a week ahead at a time it freezes. New update means if you drop a shift you can’t undrop it/see if someone picked it up unless you open it on your computer.

### 1/5 — Weeks of Not Working

*2026-01-03*

It has been several weeks since the app last worked properly. i have to exit out of the app every time i go to check the full schedule, as the entire app just freezes after it is pulled up.

### 1/5 — bug needs to be fixed

*2025-12-15, version 4.8.4*

before the update the app was great but it was recently updated and i can’t use the app correctly anymore

### 1/5 — Worst app

*2025-12-09, version 4.8.3*

This app constantly lets me down when trying to see my schedule new updates make it unusable without freezing the app.

### 1/5 — New update

*2025-12-08, version 4.8.3*

Nothing works right after the last update

### 1/5 — New update broke the app

*2025-12-08, version 4.8.3*

Every time there’s a new update there’s something wrong. As of a few days ago now when you select “full schedule” you can’t actually scroll to see the full schedule.

### 1/5 — schedule bug

*2025-12-08, version 4.8.3*

u see everyone writing and saying there is a bug when pressing on the schedule and not being able to scroll. FIX TS NOW

### 1/5 — BUG

*2025-12-06, version 4.8.3*

it’s broken … why? can’t scroll to see full schedule

### 1/5 — Update

*2025-12-05, version 4.8.3*

It’s glitching, every time I go to see who I’m scheduled with the app glitches and I have to close out. Can’t scroll, can’t see. Frustrating. This didn’t happen before the update. Fix it

## Most praised reviews (10 highest-rated)

### 5/5 — Ok app

*2024-04-09*

Overall ok app, kind of weird features but great speed and processing for getting through the app

### 5/5 — updated review

*2023-03-03, version 3.1.1*

love the new layout !! and i was having prom lena with así login but now that it works it’s working fine !!! thank you for the fix !!

### 5/5 — SubItUp employee app

*2018-01-18, version 2.0.4*

Works fine for me, I can see my schedule and trade shifts

### 5/5 — Awesome!!!

*2016-11-16, version 2.0.4*

I use SubItUp for both of my jobs and it works great! So easy to use.

### 5/5 — As an employee

*2014-08-14, version 1.0.1*

As an employee I find the Mobil app very useful although able to remember accounts would be great. Other than that this is great site in general and the app works fine too.

### 5/5 — Mr.

*2012-05-15, version 1.0.1*

Awesome app!  Now I can swap my shifts on the go.  Thanks SubItUp!!!!

### 4/5 — New Update is Alright

*2026-02-18, version 4.8.8*

I like the new look of the app it’s better than it was previously.

### 4/5 — Yall fixed it

*2025-12-10*

thank you the update fixed the dropdown menu so we can see the full schedule.

### 4/5 — App is great

*2025-12-06*

Overall the app is functional. I’m having issues viewing the full schedule, each time I try to view all the shifts for the day, the app freezes.

### 4/5 — No issues

*2018-12-12, version 2.0.4*

As an employee - very straightforward check in system and calendar review. Some more functionality would be nice since I'm not always by a computer as things change.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
