# SubPrinta Sublimation Designer — user reviews > 25 indexed App Store user reviews of SubPrinta Sublimation Designer by Blue Sodium Corp, rated 4.60/5 from 898 ratings. - Source: https://appshunter.io/ios/app/subprinta-sublimation-designer/id1628841313/reviews - App overview in markdown: https://appshunter.io/ios/app/subprinta-sublimation-designer/id1628841313.md - Rating breakdown: 5★ 732 · 4★ 64 · 3★ 30 · 2★ 21 · 1★ 51 ## What do users think of SubPrinta Sublimation Designer? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Great for sublimation - 💡 Useful presets for limited sizes **Cons** - 🐛 Printing issues (half prints, wrong sizes) - 🐛 Compatibility problems with printers - 🐛 Crashes and bugs after updates - 💰 Expensive subscription model **Commonly reported bugs** - Prints not fitting properly on tumblers - Prints resizing incorrectly - Inability to print from the app **Most requested features** - Ability to customize sizes beyond presets - Better customer support and responsiveness - Compatibility with more printer models ## Newest reviews (8 of 25) ### 1/5 — Was a good app *2024-09-20* It continues to only do a half print I am disappointed really need this app and have the premium service hope it fixed soon or I will cancel subscription ### 1/5 — Doesn’t print *2024-03-18* Doesnt print to my Epson et 2400. I paid for the subscription and it cant find my printer. Waste of money. **Developer response:** Epson 2400 does not support AirPrint, so no iPhone app can print directly to it. Export the image and print from a desktop ### 1/5 — It’s not free so do not download *2023-08-19* I really do not know if this is a scam or not but do not download. You have to pay before you can make a print. A bit sketchy to me. We do not know if it will work till after you pay🤔🤔🤔 ### 1/5 — Hated it *2023-08-08* Not good ### 1/5 — Waste of money *2023-03-25* I bought this app a week ago. It doesn’t print right. The 20 tumbler option is not long enough. Of course I paid for a year. Not worth the time and money and water material. **Developer response:** The app prints absolutely inch perfect. Like we told you on the phone, you need to use letter sized paper for the printing. ### 1/5 — Won’t print to Epson Printer *2023-01-22* No matter what I try to do after I make the design and click print, it refuses to print on my Epson printer! Complete waste of money! ### 1/5 — Don’t waste your time or money *2023-01-20* This app is terrible even paid for the premium. Was struggling to get my prints proper size thought this help and no waste of my money and time. **Developer response:** What print sizes did you have problems with? Please make sure your printer is not set to ‘print to fit’ Happy to get on the phone with you and get your print working ### 1/5 — Don’t bother downloading!!! *2023-01-03* So I downloaded this app because I wanted to see if it actually works like it says, but it doesn’t even let you print out your own picture unless you buy the premium!! 🤨 This seems more like a scam! Don’t download!! I will be deleting it!! It won’t even allow you to leave a review!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish *2026-06-07* Terrible app ### 1/5 — Majorly disappointed *2026-05-17* They need to make a free version of the app for people to try before being forced to sign up for a premium account. I’d love to use it but refuse to sign up for a subscription or trial without being able to use atleast part of the app first to make sure it works as it should before committing ### 1/5 — 20 oz tumbler prints *2026-01-07* I tried printing 20oz skinny tumblers but it prints to short it’s not long enough I am using letter size paper. Is there something I’m doing wrong? I wish this would work. The color and printing speed are excellent but can’t use it if the size is not right ### 1/5 — No me gusta *2025-09-05* No tiene diversas funciones como otros programas más especializados y tampoco se puede usar en la computadora, muy mal app. ### 1/5 — Review *2025-07-07* App not working correctly tried emailing several times no response back . Would like a refund for the purchase.. ### 1/5 — What does it do? *2025-06-24* I was looking for an app to provide editable art images that can be printed by my sublimation printer but I can’t find enough information or see any demos to let me know how it works ### 1/5 — Update ruined it for me *2025-06-13* The app was ok did what I needed till the update yesterday. Now everything wants to print as a thumbnail and not at the sizes I set ### 1/5 — Useless app, does nothing other than promises *2025-04-29, version 2.9.2* There is zero customer support and it very difficult to cancel, don’t touch this app. It will cost you.how do I get this off my computer. It’s a nightmare. Omg ### 1/5 — Was a good app *2024-10-22* It continues to only do a half print I am disappointed really need this app and have the premium service hope it fixed soon or I will cancel subscription update still having problems be nice to have a little help Edit I did ask for support in the app but no response **Developer response:** please ask for support directly in the app ### 1/5 — Was a good app *2024-10-16* It continues to only do a half print I am disappointed really need this app and have the premium service hope it fixed soon or I will cancel subscription update still having problems be nice to have a little help **Developer response:** please ask for support directly in the app ## Most praised reviews (7 highest-rated) ### 5/5 — Sublimation *2026-02-28* This is a wonderful so easy to use. Better then cricut or any other one out there !! ### 5/5 — Best *2024-06-07* Love it and easy ### 5/5 — Amazed *2022-12-08* I was amazed that there is an app for this. I make a lot of the 20oz skinny tumblers and struggle with printing the right size to fit my cups. So happy there’s an app that I can just add my designs to and it prints the perfect size every time. ### 4/5 — Great app for sublimation *2024-09-08* I have enjoyed the app very much for tumblers and some other designs . The presets work great for the limited sized products. But when trying to customize the size to a 30oz tumbler or some other products it will NOT work. The size keeps readjusting to a different size. I pay for the premium subscription and it would be nice to be able to use this on other sizes. **Developer response:** The new update allows you to do sizes greater than 8.5x11 ### 3/5 — Easy, good and pricy App *2023-01-21* Really good app for printing with no issue if you have already the exact size in your design because if you don’t you have to fix your size, they have most of all sizes but still missing glass cup size, kids size bottles, also is pricy but is ok to print right away. **Developer response:** Please look out for an update with custom sizes in the next few days ### 2/5 — Can’t print *2023-12-04* I would like to know why can’t I print from this app I have a Epson ET2400 printer and I can’t get this app to print is there a trick I do t know about ? ### 2/5 — Not sure I will buy *2023-06-10* the website will not let me send a message. I cannot seem to test app before I buy to make sure it can upload my files as it will not. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*